I use a HP 2410 all in one printer that has a feature called HP Director
;Which act as a a control panel for of the unit's Features.

The problem is, I can't open the control panel( HP Director file; which
provides access to the scanner , fax,picture gallery,image tranfer for a
few). I have uninstalled and reinstalled the orginal software, unloaded and
downloaded the latest software fron Hp's site, ordered a new CD with the
latest software and installed it and I still can't open the file.

I can print , send and receive faxes manually

As for maintance, I have cleaned / dumped all temp files , defragged , Hired
an It Person to attempt to fix the problem. He recommended that I unstall the
XP operating system and start fresh.

No help from Hp . their advice is I have a software problem.

NOTE ALL FEATURES WORKED FOR APPROXIMATEY SIX (6) MONTHS.


HELP!!!