In newsF02F025-3E3C-4A26-93A3-25ED8CE65C37@microsoft.com,
OMD <OMD@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> The pc is a 3 year old DELL running Windows XP Home Edition. It is my
> daughter's pc that she has at college. She powered it off after it
> would not shut down and seemed to "freeze". It will boot up in safe
> mode. Did she clobber her user profile? What else could cause this
> to occur and how do I fix it this weekend?
>
> Any help would be appreciated.

My first guess would be malware... But that's almost always my guess when we
haven't any information to go on. What sort of problems are you getting if
you try to log on to the account? If it's a corrupt profile then see the
bottom link... I really think the first guess would be malware without any
real information besides saying it froze. What more info can you feed us?

Malware Cleaning:
http://kgiii.info/windows/all/general/malwarefix.html

Corrupted Profile: Windows XP :
http://kgiii.info/windows/XP/general...ptprofile.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/

Please note that if you're reading this in a browser and the domain is
not owned by Microsoft then this work is being used without permission.

Access MS Newsgroups :
http://kgiii.info/windows/all/general/msnewsgroups.html