On Wed, 9 Nov 2005 18:01:44 -0000, Ken wrote:

> I have tried to uninstall but nothing happens and I have tried to
> re-install the programme but it goes so far then up comes a message
> saying it cannot uninstall the previous version and cannot proceed.

Hi, Ken. Sorry to say that I cannot help you further with this. I don't use
any add-on toolbars so don't know the problems and corresponding solutions
that could arise with the MSN toolbars. The folks in the MSN search
newsgroups should be able to help more since they use the program on a
regular basis.

Took a quick looks at this page:
http://search.msn.com/docs/toolbar.a...nstallTbar.htm
It tells how to uninstall the toolbar. It mentions having to restart the
computer to complete the process. Also noticed in the newsgroup that it was
recommended to empty your temp folder.

That's all I can find on this. I did notice though that someone from MS
seems to post on a regular basis in the search newsgroup so it should be
worth a try asking your questions about MSN search there.

--
Sharon F
MS-MVP ~ Windows Shell/User