"MAP" wrote:

> Harold wrote:
> > Thanks for the suggestion, but it did not work. Exactly the same
> > action as I first described happens--seems to go o.k. right up to the
> > end and then the same error message.
> >
> > I see perhaps two possibilites--first I do not think the green button
> > on this scanner has ever done anything; second, perhaps I do not have
> > the correct new software from HP, but I see nothing else close.
> > Harold
>
> I went to the HP site and I believe that you have the correct software,
> perhaps you had a bad download and the file is corrupted?
> Try downloading it again.
> Good Luck!
> --
> Mike Pawlak
>
>

Thanks for the suggestion Mike. I will download again and see what happens.

Harold
>