HP's solution is for the user to throw away their perfectly good hardware
and buy brand new ones. The problem is caused by incompatible (or more
accurately, non-compliant) drivers.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Gerry Cornell" <gcjc@tenretnitb.com> wrote in message
news:eNv$%23vg5FHA.628@TK2MSFTNGP10.phx.gbl...
> Rick
>
> Do Microsoft ever check whether HP to see whether updated drivers or
> software resolve the problem?
>
> --
>
>
> Regards.
>
> Gerry
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>
> "Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
> news:OFxLaUZ5FHA.1032@TK2MSFTNGP11.phx.gbl...
>> Hi Russ,
>>
>> A common problem usually alleviated by disabling Windows Image
>> Acquisition on the services tab of msconfig.
>>
>> Long delay before files appear in My Computer in Windows XP
>> http://support.microsoft.com/?kbid=819017
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Russ" <scwruss@cox.net> wrote in message
>> news:ejYQ7VW5FHA.3588@TK2MSFTNGP15.phx.gbl...
>>> Can't open "My Computer" .The flashlight continually searches>
>>>
>>
>>
>