yes i have spoken to someone at technical support at creative, but the
problem isnt wit the player it is with the computer

"M and D" wrote:

> Have you been to the Creative web site? Your issue is discussed here:
>
> MP3 Players - Essential Troubleshooting
> http://tinyurl.com/7lrwc
>
> You can also contact Creative technical support - I happen to know that they're friendly and helpful.
>
> Steven
>
> "MsDivined" <MsDivined@discussions.microsoft.com> wrote in message news:24D27CF2-C75B-4679-ADFB-576A65FC5935@microsoft.com...
> >I just purchased a creative zen neeon. After i installed the software, my
> > computer cannot dectect my mp3 player through the usb. I tried a different
> > cable and that didnt work, and i also tried another exact mp3player so
> > obviously it is my machine.
> >
> > Can anyone suggest what the problem is?
>