"Anna" <myname@myisp.net> wrote in message
news:eWDKnZIDGHA.3140@TK2MSFTNGP14.phx.gbl...
>
> "Lynn" <manxcatq@msn.com> wrote in message
> news:uLjVLPDDGHA.3992@TK2MSFTNGP12.phx.gbl...
> > Hi there,
> >
> > Well, if there's a problem, I'll find it, but this is a new and
extremely
> > exasparating one for me.
> >
> > Just reformatted my C: Drive with Windows XP Pro. After installing a few
> > bits of software for hardware from disk (Nero, Monitor, Fax Modem) I
then
> > discovered that I was missing my 2nd hard disk drive (normally assigned
as
> > D
. I then find that my CD-ROM and DVD drives have the incorrect
letters
> > mapped to them. Both hard drives are internal. No external drives
here.
> >
> > Upon checking in Control Panel... System,... I see the two hard drives
are
> > present (both in Safe and Normal mode). However, the one drive ST340214A
> > has
> > Disable as an option, whereas the other hard drive, ST360015A has no
> > Disable
> > feature.
> >
> > How do I tell the system to map my 2nd hard drive (which I think is the
> > 15A)
> > back to being D: drive? The CD-ROM is currently D: (should be E:, and
the
> > DVD drive is currently E: (should be F:. The C: and A: drives are both
> > correct (main hard disk C: and 1.44 MB Floppy A:.
> >
> > I have never personally seen this problem before and really have no idea
> > on
> > how to proceed so I would really appreciate guidance here.
> >
> > What would happen if I reformat again? Would the 2nd hard disk
re-appear?
> > I
> > need that disk drive back as it has a few years of data stored on it
which
> > I
> > need! I know I reformatted the (correct) C: drive.
> >
> > As yet, I have only re-formatted C:, and then put on the software for my
> > fax
> > modem, Nero/InCD, then NVidia graphics card drivers, and lastly the
> > monitor.
> > No printer or scanner software installed (not connected yet), and
> > definitely
> > didn't reach my XP Pro SP2 disk!
> >
> > I'd really appreciate help here please! Thanks to you all in hopeful
> > anticipation of solving the problem here.
> >
> > TTFN...
> >
> > Lynn
>
>
> Lynn:
> From your description of the processes you undertook it's not entirely
clear
> (at least to me!) precisely what transpired, so let me ask you a few
> questions and then we can go on from there if you want...
>
> 1. You say you "reformatted" your C: drive. I assume from this that you
made
> a fresh install of the XP OS, yes? And that drive was formerly your
> day-to-day working booting HD, correct?
Correct. C: is my Programs and OS drive.
>
> 2. When you "reformatted" your C: drive and made a fresh install of the OS
> using the XP installation CD, during the installation process your second
> drive (the D: drive) would have been listed. Do you recall seeing it and
> more importantly, do you recall performing *any* action on that drive?
I don't recall performing any action on the D: drive, but now I'm no longer
sure.
>
> 3. Prior to the reinstall of the OS as noted above, I take it there were
do
> drive recognition problems affecting your D: drive, right? It was used as
a
> data storage device and functioned fine, yes? Again, no problems with that
> drive, yes?
D: drive had all my backed up data on it, no programs run from it.
>
> 4. But I guess you had some problems with your XP OS and that's why you
> decided to make a fresh install of the OS. Can you briefly describe what
the
> problem(s) were?
I had problems with Windows Explorer where it wouldn't recognise Fonts,
Printers or Scanners. I thought this was due to the installation of some MS
Beta software, specifically the Windows OneCare Live. After I removed the
software the problems seemed to go away; however, I noticed in the past few
days that they had returned. This time I wondered if it was due to the
installation of Windows XP Winter Fun Packs. I had other issues with
Outlook 2003 so I decided to reformat. I backed everything up to my D:
drive and then proceeded to reformat with my XP Pro CD.
>
> 5. After you reinstalled the OS, the boot drive is booting without a
problem
> and functions without any problems, notwithstanding the drive
> non-recognition problem you're having with your second HD, right?
Everything seems fine with C: drive. Just can't access D: drive. See
responses to Pegasus that I just posted recently.
>
> 6. You're *absolutely* sure that your secondary drive is
connected/jumpered
> correctly. All the cables are securely attached. You didn't make any
> physical changes either before, during, or after the OS reinstall process,
> right?
Believe me, when it comes to opening the CPU I leave that to someone else.
I touch NOTHNG.
>
> 7. You say both drives are shown in Device Manager, so it would seem
there's
> no problem in your motherboard's BIOS detecting the second drive. (The
> reason there's no Disable option on one of your drives is because that's
> your boot drive, your C: drive).
I believe you're right here.
>
> 8. Access Disk Management and tell us what you see, if anything, with
> respect to your second hard drive.
Again, see post just submitted to group.
Thanks again!
Lynn
> Anna
>
>