"Lynn" <manxcatq@msn.com> wrote in message
news:OuBfBeJDGHA.2704@TK2MSFTNGP11.phx.gbl...
>
> "Anna" <myname@myisp.net> wrote in message
> news:eWDKnZIDGHA.3140@TK2MSFTNGP14.phx.gbl...
>>
>> "Lynn" <manxcatq@msn.com> wrote in message
>> news:uLjVLPDDGHA.3992@TK2MSFTNGP12.phx.gbl...
>> > Hi there,
>> >
>> > Well, if there's a problem, I'll find it, but this is a new and
> extremely exasparating one for me.
>> >
>> > Just reformatted my C: Drive with Windows XP Pro. After installing a
>> > few
>> > bits of software for hardware from disk (Nero, Monitor, Fax Modem) I
> then discovered that I was missing my 2nd hard disk drive (normally
> assigned
> as D. I then find that my CD-ROM and DVD drives have the incorrect
> letters mapped to them. Both hard drives are internal. No external
> drives
> here.
>> >
>> > Upon checking in Control Panel... System,... I see the two hard drives
> are present (both in Safe and Normal mode). However, the one drive
> ST340214A
>> > has Disable as an option, whereas the other hard drive, ST360015A has
>> > no
>> > Disable feature.
>> >
>> > How do I tell the system to map my 2nd hard drive (which I think is the
>> > 15A)
>> > back to being D: drive? The CD-ROM is currently D: (should be E:, and
> the
>> > DVD drive is currently E: (should be F:. The C: and A: drives are both
>> > correct (main hard disk C: and 1.44 MB Floppy A:.
>> >
>> > I have never personally seen this problem before and really have no
>> > idea
>> > on
>> > how to proceed so I would really appreciate guidance here.
>> >
>> > What would happen if I reformat again? Would the 2nd hard disk
> re-appear?
>> > I
>> > need that disk drive back as it has a few years of data stored on it
> which
>> > I
>> > need! I know I reformatted the (correct) C: drive.
>> >
>> > As yet, I have only re-formatted C:, and then put on the software for
>> > my
>> > fax
>> > modem, Nero/InCD, then NVidia graphics card drivers, and lastly the
>> > monitor.
>> > No printer or scanner software installed (not connected yet), and
>> > definitely
>> > didn't reach my XP Pro SP2 disk!
>> >
>> > I'd really appreciate help here please! Thanks to you all in hopeful
>> > anticipation of solving the problem here.
>> >
>> > TTFN...
>> >
>> > Lynn
>>
>>
>> Lynn:
>> From your description of the processes you undertook it's not entirely
> clear (at least to me!) precisely what transpired, so let me ask you a few
>> questions and then we can go on from there if you want...
>>
>> 1. You say you "reformatted" your C: drive. I assume from this that you
> made a fresh install of the XP OS, yes? And that drive was formerly your
>> day-to-day working booting HD, correct?
Lynn responds...
Correct. C: is my Programs and OS drive.

>> 2. When you "reformatted" your C: drive and made a fresh install of the
>> OS
>> using the XP installation CD, during the installation process your second
>> drive (the D: drive) would have been listed. Do you recall seeing it and
>> more importantly, do you recall performing *any* action on that drive?
Lynn responds...
I don't recall performing any action on the D: drive, but now I'm no longer
sure.

>> 3. Prior to the reinstall of the OS as noted above, I take it there were
> no drive recognition problems affecting your D: drive, right? It was used
> as
> a data storage device and functioned fine, yes? Again, no problems with
> that
>> drive, yes?
Lynn responds...
D: drive had all my backed up data on it, no programs run from it.

>> 4. But I guess you had some problems with your XP OS and that's why you
>> decided to make a fresh install of the OS. Can you briefly describe what
> the problem(s) were?
Lynn responds...
I had problems with Windows Explorer where it wouldn't recognise Fonts,
Printers or Scanners. I thought this was due to the installation of some MS
Beta software, specifically the Windows OneCare Live. After I removed the
software the problems seemed to go away; however, I noticed in the past few
days that they had returned. This time I wondered if it was due to the
installation of Windows XP Winter Fun Packs. I had other issues with
Outlook 2003 so I decided to reformat. I backed everything up to my D:
drive and then proceeded to reformat with my XP Pro CD.

>> 5. After you reinstalled the OS, the boot drive is booting without a
> problem and functions without any problems, notwithstanding the drive
>> non-recognition problem you're having with your second HD, right?
Lynn responds...
Everything seems fine with C: drive. Just can't access D: drive. See
responses to Pegasus that I just posted recently.

>> 6. You're *absolutely* sure that your secondary drive is
> connected/jumpered correctly. All the cables are securely attached. You
> didn't make any
>> physical changes either before, during, or after the OS reinstall
>> process,
>> right?
Lynn responds...
Believe me, when it comes to opening the CPU I leave that to someone else.
> I touch NOTHNG.

>> 7. You say both drives are shown in Device Manager, so it would seem
> there's no problem in your motherboard's BIOS detecting the second drive.
> (The
>> reason there's no Disable option on one of your drives is because that's
>> your boot drive, your C: drive).
Lynn responds...
I believe you're right here.

>> 8. Access Disk Management and tell us what you see, if anything, with
>> respect to your second hard drive.
> Again, see post just submitted to group. (follows)
When I went to Admin. options and lookced under Computer Management and then
Disk Manager I can see both drives; however, C: (Disk 0) is present and
shows as Healthy (System), 55 GB NTFS. Then Disk 1 has no letter assigned,
37 GB, Healthy (Active). When I
went to reformat again, I had drives C: and F: instead of the usual C: and
D:. I cannot find a way to access F: at all. If I click on Device Manager
under Comp Mgmt and System Tools, I see both hard drives.

I guess I need to find a way to access this 2nd hard drive somehow.
Whether there's anything on it is currently unknown.

> Thanks again!
> Lynn

Lynn:
When you say "I went to refomat again", are you referring to *another* new
format & install of the OS, or is this just a reference to the original
re:install?

Does Disk Management *now* list both drives, i.e., your C: drive and then
Disk 1, and the latter has no drive letter assigned to it? Or are you
indicating that *now* both drives are shown as drives C: & F:?

The Disk 1 you mention, indicates it's a 40 GB hard drive. Is that the
missing HD?

Please be clear as to precisely what DM is showing at this moment.
Anna