Rick

I have some sympathy with that point of view but nevertheless HP do make
available some updated drivers and software. If the model is current and
a new driver is needed they would eventually lose market share by not
protecting sales of older but current models. At least I would say that
logical to presume but perhaps you know otherwise. I have several HP
products where I have downloaded updates.

Does the review of a Knowledge Base encompass the check I suggested?

--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~



"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
news:%23kc%23FBl5FHA.4076@tk2msftngp13.phx.gbl...
> HP's solution is for the user to throw away their perfectly good
> hardware and buy brand new ones. The problem is caused by incompatible
> (or more accurately, non-compliant) drivers.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Gerry Cornell" <gcjc@tenretnitb.com> wrote in message
> news:eNv$%23vg5FHA.628@TK2MSFTNGP10.phx.gbl...
>> Rick
>>
>> Do Microsoft ever check whether HP to see whether updated drivers or
>> software resolve the problem?
>>
>> --
>>
>>
>> Regards.
>>
>> Gerry
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> FCA
>>
>> Stourport, Worcs, England
>> Enquire, plan and execute.
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> "Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
>> news:OFxLaUZ5FHA.1032@TK2MSFTNGP11.phx.gbl...
>>> Hi Russ,
>>>
>>> A common problem usually alleviated by disabling Windows Image
>>> Acquisition on the services tab of msconfig.
>>>
>>> Long delay before files appear in My Computer in Windows XP
>>> http://support.microsoft.com/?kbid=819017
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Associate Expert - WindowsXP Expert Zone
>>> www.microsoft.com/windowsxp/expertzone
>>> Windows help - www.rickrogers.org
>>>
>>> "Russ" <scwruss@cox.net> wrote in message
>>> news:ejYQ7VW5FHA.3588@TK2MSFTNGP15.phx.gbl...
>>>> Can't open "My Computer" .The flashlight continually searches>
>>>>
>>>
>>>
>>
>
>