Could someone please explain what Run DLL as an App means? I'll take that in
simpleton English. Please and Thank you.

My problems with IE began with spyware doctor's quick scan and closing this
file or what ever it is. IE is now freezing up, won't allow me have more
than one window open at a time, spontaneously closes, etc.

I've asked questions followed links..done maleware, spyware, trojan, etc.
scans, but the problem still sin't correct and I still don't know what to do.

Thanks!

Hi Mona - There is no direct Repair function for IE6 in XP. Here are some
alternatives:


1. If you're on XP SP2, try the suggestions in KB 870700, here: How to
troubleshoot problems accessing secure Web pages with Internet Explorer 6
Service Pack 2, http://support.microsoft.com/?kbid=870700#9 first.

With XP you need to go (as an Administrator) to Start|Run and type "sfc
/scannow" (without the quotes and notice the space between the c and the /.)
Have your XP CD handy and be prepared to go get a cup of coffee - it takes a
while. This will do the same thing as Repair IE6 for XP but a lot more,
that is find any corrupt system files and replace them. It does NOT,
however, re-register the various software components, and you will need to
do this manually using regsvr32.exe if any are shown as replaced in
Event Viewer|System.

Be aware that under certain circumstances (Win2k before SP4 - see mskb
814510, http://support.microsoft.com/default...;EN-US;Q814510) sfc
can erroneously overwrite (restore over) previously installed files from
certain "hotfixes" which will then need to be re-installed. This may also
apply to XP. To check for this, after running sfc, open a Cmd window and
enter "qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
installed, it can be obtained for XP here:
http://www.microsoft.com/downloads/r...eleaseID=35468 and for Win2k
here: http://www.microsoft.com/downloads/r...eleaseID=35470 A
version stated to be common to both is available here:
http://www.microsoft.com/downloads/d...A-BFAB8CFCCC03
Further information about qfecheck is available here:
http://support.microsoft.com/kb/282784/EN/



2. Another alternative for just IE6 repair if you don't have IE6 listed in
Add-Remove Programs, then in Start|Run then enter

"rundll32 setupwbv.dll,IE6Maintenance"

without the quotes, exactly as shown (it's case sensitive), and select the
appropriate entry. More detailed info is available here: Description of
the Internet Explorer Repair Tool
http://support.microsoft.com/default...;EN-US;q194177



3. If you find that you need to do a re-install of IE6 then you can
consider the following:

1) Insert the Windows installation CD in your CD-ROM drive.
2) Click Start, and click Run.
3) Copy the command prompt below in the Open box (exactly as shown - it's
case sensitive), and click OK. (Assumes %System% is installed in Windows on
your C:\ partition. Change as appropriate for your particular situation.)

Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
c:\windows\inf\ie.inf

4) It will display a "File Needed" screen, click "Browse.." and browse to
<CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
CD-ROM, For example, D.

5) Click Open, click Ok, it should begin reinstalling Internet Explorer.

(NOTE: It has been reported, courtesy of Steve Wechsler, that if you're on
Windows XP Pro SP2, it may prompt you for some files that it cannot find in
the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to browse
to. It's thought that this may apply to XP Home also. The specific files
are iexplore.exe which actually IS in the i386 folder, mswrd632.wpc
, which is located in the Program Files\Common Files\Microsoft
Shared\TextConv folder, AND, INSTALL.IN_ , which will be located on
a slipstreamed XP Pro CD in the i386 folder and also located in the i386
folder on an XP Pro SP1 disk. So, copying the 2 files above to the
WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
repair/reinstall IE on an SP2 system by right clicking ie.inf in the
WINDOWS\inf folder and selecting Install or using the rundll32.exe line
given above.)

4. You can try this also: http://windowsxp.mvps.org/IEFIX.htm

5. Lastly, here is a link to a MSKB article about re-installing IE6/OE6:

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP (Q318378)
http://support.microsoft.com/?id=kb;en-us;Q318378


--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/

"Mona" <Mona@discussions.microsoft.com> wrote in message
news:5620E379-0BC6-4B3A-9700-AB06AD6C1CB7@microsoft.com
> Could someone please explain what Run DLL as an App means? I'll take that
in
> simpleton English. Please and Thank you.
>
> My problems with IE began with spyware doctor's quick scan and closing
this
> file or what ever it is. IE is now freezing up, won't allow me have more
> than one window open at a time, spontaneously closes, etc.
>
> I've asked questions followed links..done maleware, spyware, trojan, etc.
> scans, but the problem still sin't correct and I still don't know what to
do.
>
> Thanks!

Thanks for the response Jim! I appreciate----guess I'll have to get a cup o
hot chocolate since I don't drink coffee, and hopes I can do this!

"Jim Byrd" wrote:

> Hi Mona - There is no direct Repair function for IE6 in XP. Here are some
> alternatives:
>
>
> 1. If you're on XP SP2, try the suggestions in KB 870700, here: How to
> troubleshoot problems accessing secure Web pages with Internet Explorer 6
> Service Pack 2, http://support.microsoft.com/?kbid=870700#9 first.
>
> With XP you need to go (as an Administrator) to Start|Run and type "sfc
> /scannow" (without the quotes and notice the space between the c and the /.)
> Have your XP CD handy and be prepared to go get a cup of coffee - it takes a
> while. This will do the same thing as Repair IE6 for XP but a lot more,
> that is find any corrupt system files and replace them. It does NOT,
> however, re-register the various software components, and you will need to
> do this manually using regsvr32.exe if any are shown as replaced in
> Event Viewer|System.
>
> Be aware that under certain circumstances (Win2k before SP4 - see mskb
> 814510, http://support.microsoft.com/default...;EN-US;Q814510) sfc
> can erroneously overwrite (restore over) previously installed files from
> certain "hotfixes" which will then need to be re-installed. This may also
> apply to XP. To check for this, after running sfc, open a Cmd window and
> enter "qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
> installed, it can be obtained for XP here:
> http://www.microsoft.com/downloads/r...eleaseID=35468 and for Win2k
> here: http://www.microsoft.com/downloads/r...eleaseID=35470 A
> version stated to be common to both is available here:
> http://www.microsoft.com/downloads/d...A-BFAB8CFCCC03
> Further information about qfecheck is available here:
> http://support.microsoft.com/kb/282784/EN/
>
>
>
> 2. Another alternative for just IE6 repair if you don't have IE6 listed in
> Add-Remove Programs, then in Start|Run then enter
>
> "rundll32 setupwbv.dll,IE6Maintenance"
>
> without the quotes, exactly as shown (it's case sensitive), and select the
> appropriate entry. More detailed info is available here: Description of
> the Internet Explorer Repair Tool
> http://support.microsoft.com/default...;EN-US;q194177
>
>
>
> 3. If you find that you need to do a re-install of IE6 then you can
> consider the following:
>
> 1) Insert the Windows installation CD in your CD-ROM drive.
> 2) Click Start, and click Run.
> 3) Copy the command prompt below in the Open box (exactly as shown - it's
> case sensitive), and click OK. (Assumes %System% is installed in Windows on
> your C:\ partition. Change as appropriate for your particular situation.)
>
> Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> c:\windows\inf\ie.inf
>
> 4) It will display a "File Needed" screen, click "Browse.." and browse to
> <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
> CD-ROM, For example, D.
>
> 5) Click Open, click Ok, it should begin reinstalling Internet Explorer.
>
> (NOTE: It has been reported, courtesy of Steve Wechsler, that if you're on
> Windows XP Pro SP2, it may prompt you for some files that it cannot find in
> the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to browse
> to. It's thought that this may apply to XP Home also. The specific files
> are iexplore.exe which actually IS in the i386 folder, mswrd632.wpc
> , which is located in the Program Files\Common Files\Microsoft
> Shared\TextConv folder, AND, INSTALL.IN_ , which will be located on
> a slipstreamed XP Pro CD in the i386 folder and also located in the i386
> folder on an XP Pro SP1 disk. So, copying the 2 files above to the
> WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
> repair/reinstall IE on an SP2 system by right clicking ie.inf in the
> WINDOWS\inf folder and selecting Install or using the rundll32.exe line
> given above.)
>
> 4. You can try this also: http://windowsxp.mvps.org/IEFIX.htm
>
> 5. Lastly, here is a link to a MSKB article about re-installing IE6/OE6:
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
> XP (Q318378)
> http://support.microsoft.com/?id=kb;en-us;Q318378
>
>
> --
> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
> My Blog, Defending Your Machine, here:
> http://DefendingYourMachine.blogspot.com/
>
> "Mona" <Mona@discussions.microsoft.com> wrote in message
> news:5620E379-0BC6-4B3A-9700-AB06AD6C1CB7@microsoft.com
> > Could someone please explain what Run DLL as an App means? I'll take that
> in
> > simpleton English. Please and Thank you.
> >
> > My problems with IE began with spyware doctor's quick scan and closing
> this
> > file or what ever it is. IE is now freezing up, won't allow me have more
> > than one window open at a time, spontaneously closes, etc.
> >
> > I've asked questions followed links..done maleware, spyware, trojan, etc.
> > scans, but the problem still sin't correct and I still don't know what to
> do.
> >
> > Thanks!
>
>
>

Hi Mona - Well, I hope you won't find it too onerous, but if you have any
difficulty or questions please post back and we'll try and assist.

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/

"Mona" <Mona@discussions.microsoft.com> wrote in message
news:A0C75124-2909-4DA6-9CC6-3411FAF7CFCF@microsoft.com
> Thanks for the response Jim! I appreciate----guess I'll have to get a cup
o
> hot chocolate since I don't drink coffee, and hopes I can do this!
>
> "Jim Byrd" wrote:
>
>> Hi Mona - There is no direct Repair function for IE6 in XP. Here are
some
>> alternatives:
>>
>>
>> 1. If you're on XP SP2, try the suggestions in KB 870700, here: How to
>> troubleshoot problems accessing secure Web pages with Internet Explorer 6
>> Service Pack 2, http://support.microsoft.com/?kbid=870700#9 first.
>>
>> With XP you need to go (as an Administrator) to Start|Run and type "sfc
>> /scannow" (without the quotes and notice the space between the c and the
/.)
>> Have your XP CD handy and be prepared to go get a cup of coffee - it
takes a
>> while. This will do the same thing as Repair IE6 for XP but a lot more,
>> that is find any corrupt system files and replace them. It does NOT,
>> however, re-register the various software components, and you will need
to
>> do this manually using regsvr32.exe if any are shown as replaced
in
>> Event Viewer|System.
>>
>> Be aware that under certain circumstances (Win2k before SP4 - see mskb
>> 814510, http://support.microsoft.com/default...;EN-US;Q814510)
sfc
>> can erroneously overwrite (restore over) previously installed files from
>> certain "hotfixes" which will then need to be re-installed. This may
also
>> apply to XP. To check for this, after running sfc, open a Cmd window and
>> enter "qfecheck /v /l:c:\" (without the quotes). If you don't have
qfecheck
>> installed, it can be obtained for XP here:
>> http://www.microsoft.com/downloads/r...eleaseID=35468 and for
Win2k
>> here: http://www.microsoft.com/downloads/r...eleaseID=35470 A
>> version stated to be common to both is available here:
>>
http://www.microsoft.com/downloads/d...A-BFAB8CFCCC03
>> Further information about qfecheck is available here:
>> http://support.microsoft.com/kb/282784/EN/
>>
>>
>>
>> 2. Another alternative for just IE6 repair if you don't have IE6 listed
in
>> Add-Remove Programs, then in Start|Run then enter
>>
>> "rundll32 setupwbv.dll,IE6Maintenance"
>>
>> without the quotes, exactly as shown (it's case sensitive), and select
the
>> appropriate entry. More detailed info is available here: Description of
>> the Internet Explorer Repair Tool
>> http://support.microsoft.com/default...;EN-US;q194177
>>
>>
>>
>> 3. If you find that you need to do a re-install of IE6 then you can
>> consider the following:
>>
>> 1) Insert the Windows installation CD in your CD-ROM drive.
>> 2) Click Start, and click Run.
>> 3) Copy the command prompt below in the Open box (exactly as shown - it's
>> case sensitive), and click OK. (Assumes %System% is installed in Windows
on
>> your C:\ partition. Change as appropriate for your particular
situation.)
>>
>> Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
>> c:\windows\inf\ie.inf
>>
>> 4) It will display a "File Needed" screen, click "Browse.." and browse to
>> <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
>> CD-ROM, For example, D.
>>
>> 5) Click Open, click Ok, it should begin reinstalling Internet Explorer.
>>
>> (NOTE: It has been reported, courtesy of Steve Wechsler, that if you're
on
>> Windows XP Pro SP2, it may prompt you for some files that it cannot find
in
>> the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to
browse
>> to. It's thought that this may apply to XP Home also. The specific
files
>> are iexplore.exe which actually IS in the i386 folder,
mswrd632.wpc
>> , which is located in the Program Files\Common Files\Microsoft
>> Shared\TextConv folder, AND, INSTALL.IN_ , which will be located
on
>> a slipstreamed XP Pro CD in the i386 folder and also located in the i386
>> folder on an XP Pro SP1 disk. So, copying the 2 files above to the
>> WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
>> repair/reinstall IE on an SP2 system by right clicking ie.inf in the
>> WINDOWS\inf folder and selecting Install or using the rundll32.exe line
>> given above.)
>>
>> 4. You can try this also: http://windowsxp.mvps.org/IEFIX.htm
>>
>> 5. Lastly, here is a link to a MSKB article about re-installing IE6/OE6:
>>
>> How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
>> XP (Q318378)
>> http://support.microsoft.com/?id=kb;en-us;Q318378
>>
>>
>> --
>> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
>> My Blog, Defending Your Machine, here:
>> http://DefendingYourMachine.blogspot.com/
>>
>> "Mona" <Mona@discussions.microsoft.com> wrote in message
>> news:5620E379-0BC6-4B3A-9700-AB06AD6C1CB7@microsoft.com
>>> Could someone please explain what Run DLL as an App means? I'll take
that in
>>> simpleton English. Please and Thank you.
>>>
>>> My problems with IE began with spyware doctor's quick scan and closing
this
>>> file or what ever it is. IE is now freezing up, won't allow me have
more
>>> than one window open at a time, spontaneously closes, etc.
>>>
>>> I've asked questions followed links..done maleware, spyware, trojan,
etc.
>>> scans, but the problem still sin't correct and I still don't know what
to do.
>>>
>>> Thanks!

I didn't get very far Jim---in fact I accomplished nothing. Seems that when
Dell sent me my computer they didn't send me an XP CD. So, now what?

"Jim Byrd" wrote:

> Hi Mona - Well, I hope you won't find it too onerous, but if you have any
> difficulty or questions please post back and we'll try and assist.
>
> --
> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
> My Blog, Defending Your Machine, here:
> http://DefendingYourMachine.blogspot.com/
>
> "Mona" <Mona@discussions.microsoft.com> wrote in message
> news:A0C75124-2909-4DA6-9CC6-3411FAF7CFCF@microsoft.com
> > Thanks for the response Jim! I appreciate----guess I'll have to get a cup
> o
> > hot chocolate since I don't drink coffee, and hopes I can do this!
> >
> > "Jim Byrd" wrote:
> >
> >> Hi Mona - There is no direct Repair function for IE6 in XP. Here are
> some
> >> alternatives:
> >>
> >>
> >> 1. If you're on XP SP2, try the suggestions in KB 870700, here: How to
> >> troubleshoot problems accessing secure Web pages with Internet Explorer 6
> >> Service Pack 2, http://support.microsoft.com/?kbid=870700#9 first.
> >>
> >> With XP you need to go (as an Administrator) to Start|Run and type "sfc
> >> /scannow" (without the quotes and notice the space between the c and the
> /.)
> >> Have your XP CD handy and be prepared to go get a cup of coffee - it
> takes a
> >> while. This will do the same thing as Repair IE6 for XP but a lot more,
> >> that is find any corrupt system files and replace them. It does NOT,
> >> however, re-register the various software components, and you will need
> to
> >> do this manually using regsvr32.exe if any are shown as replaced
> in
> >> Event Viewer|System.
> >>
> >> Be aware that under certain circumstances (Win2k before SP4 - see mskb
> >> 814510, http://support.microsoft.com/default...;EN-US;Q814510)
> sfc
> >> can erroneously overwrite (restore over) previously installed files from
> >> certain "hotfixes" which will then need to be re-installed. This may
> also
> >> apply to XP. To check for this, after running sfc, open a Cmd window and
> >> enter "qfecheck /v /l:c:\" (without the quotes). If you don't have
> qfecheck
> >> installed, it can be obtained for XP here:
> >> http://www.microsoft.com/downloads/r...eleaseID=35468 and for
> Win2k
> >> here: http://www.microsoft.com/downloads/r...eleaseID=35470 A
> >> version stated to be common to both is available here:
> >>
> http://www.microsoft.com/downloads/d...A-BFAB8CFCCC03
> >> Further information about qfecheck is available here:
> >> http://support.microsoft.com/kb/282784/EN/
> >>
> >>
> >>
> >> 2. Another alternative for just IE6 repair if you don't have IE6 listed
> in
> >> Add-Remove Programs, then in Start|Run then enter
> >>
> >> "rundll32 setupwbv.dll,IE6Maintenance"
> >>
> >> without the quotes, exactly as shown (it's case sensitive), and select
> the
> >> appropriate entry. More detailed info is available here: Description of
> >> the Internet Explorer Repair Tool
> >> http://support.microsoft.com/default...;EN-US;q194177
> >>
> >>
> >>
> >> 3. If you find that you need to do a re-install of IE6 then you can
> >> consider the following:
> >>
> >> 1) Insert the Windows installation CD in your CD-ROM drive.
> >> 2) Click Start, and click Run.
> >> 3) Copy the command prompt below in the Open box (exactly as shown - it's
> >> case sensitive), and click OK. (Assumes %System% is installed in Windows
> on
> >> your C:\ partition. Change as appropriate for your particular
> situation.)
> >>
> >> Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> >> c:\windows\inf\ie.inf
> >>
> >> 4) It will display a "File Needed" screen, click "Browse.." and browse to
> >> <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
> >> CD-ROM, For example, D.
> >>
> >> 5) Click Open, click Ok, it should begin reinstalling Internet Explorer.
> >>
> >> (NOTE: It has been reported, courtesy of Steve Wechsler, that if you're
> on
> >> Windows XP Pro SP2, it may prompt you for some files that it cannot find
> in
> >> the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to
> browse
> >> to. It's thought that this may apply to XP Home also. The specific
> files
> >> are iexplore.exe which actually IS in the i386 folder,
> mswrd632.wpc
> >> , which is located in the Program Files\Common Files\Microsoft
> >> Shared\TextConv folder, AND, INSTALL.IN_ , which will be located
> on
> >> a slipstreamed XP Pro CD in the i386 folder and also located in the i386
> >> folder on an XP Pro SP1 disk. So, copying the 2 files above to the
> >> WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
> >> repair/reinstall IE on an SP2 system by right clicking ie.inf in the
> >> WINDOWS\inf folder and selecting Install or using the rundll32.exe line
> >> given above.)
> >>
> >> 4. You can try this also: http://windowsxp.mvps.org/IEFIX.htm
> >>
> >> 5. Lastly, here is a link to a MSKB article about re-installing IE6/OE6:
> >>
> >> How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows
> >> XP (Q318378)
> >> http://support.microsoft.com/?id=kb;en-us;Q318378
> >>
> >>
> >> --
> >> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
> >> My Blog, Defending Your Machine, here:
> >> http://DefendingYourMachine.blogspot.com/
> >>
> >> "Mona" <Mona@discussions.microsoft.com> wrote in message
> >> news:5620E379-0BC6-4B3A-9700-AB06AD6C1CB7@microsoft.com
> >>> Could someone please explain what Run DLL as an App means? I'll take
> that in
> >>> simpleton English. Please and Thank you.
> >>>
> >>> My problems with IE began with spyware doctor's quick scan and closing
> this
> >>> file or what ever it is. IE is now freezing up, won't allow me have
> more
> >>> than one window open at a time, spontaneously closes, etc.
> >>>
> >>> I've asked questions followed links..done maleware, spyware, trojan,
> etc.
> >>> scans, but the problem still sin't correct and I still don't know what
> to do.
> >>>
> >>> Thanks!
>
>
>

You now have to order the Windows XP CD as a separate item when you buy a
Dell. You can still call up their support line and order a CD. It will
cost you, but you can't buy cheaper insurance should you need to repair your
computer.

"Mona" <Mona@discussions.microsoft.com> wrote in message
news:39972B14-53A7-4EA3-87FE-DC64FD070A79@microsoft.com...
>I didn't get very far Jim---in fact I accomplished nothing. Seems that
>when
> Dell sent me my computer they didn't send me an XP CD. So, now what?
>
> "Jim Byrd" wrote:
>
>> Hi Mona - Well, I hope you won't find it too onerous, but if you have any
>> difficulty or questions please post back and we'll try and assist.
>>
>> --
>> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
>> My Blog, Defending Your Machine, here:
>> http://DefendingYourMachine.blogspot.com/
>>
>> "Mona" <Mona@discussions.microsoft.com> wrote in message
>> news:A0C75124-2909-4DA6-9CC6-3411FAF7CFCF@microsoft.com
>> > Thanks for the response Jim! I appreciate----guess I'll have to get a
>> > cup
>> o
>> > hot chocolate since I don't drink coffee, and hopes I can do this!
>> >
>> > "Jim Byrd" wrote:
>> >
>> >> Hi Mona - There is no direct Repair function for IE6 in XP. Here are
>> some
>> >> alternatives:
>> >>
>> >>
>> >> 1. If you're on XP SP2, try the suggestions in KB 870700, here: How
>> >> to
>> >> troubleshoot problems accessing secure Web pages with Internet
>> >> Explorer 6
>> >> Service Pack 2, http://support.microsoft.com/?kbid=870700#9 first.
>> >>
>> >> With XP you need to go (as an Administrator) to Start|Run and type
>> >> "sfc
>> >> /scannow" (without the quotes and notice the space between the c and
>> >> the
>> /.)
>> >> Have your XP CD handy and be prepared to go get a cup of coffee - it
>> takes a
>> >> while. This will do the same thing as Repair IE6 for XP but a lot
>> >> more,
>> >> that is find any corrupt system files and replace them. It does NOT,
>> >> however, re-register the various software components, and you will
>> >> need
>> to
>> >> do this manually using regsvr32.exe if any are shown as
>> >> replaced
>> in
>> >> Event Viewer|System.
>> >>
>> >> Be aware that under certain circumstances (Win2k before SP4 - see mskb
>> >> 814510,
>> >> http://support.microsoft.com/default...;EN-US;Q814510)
>> sfc
>> >> can erroneously overwrite (restore over) previously installed files
>> >> from
>> >> certain "hotfixes" which will then need to be re-installed. This may
>> also
>> >> apply to XP. To check for this, after running sfc, open a Cmd window
>> >> and
>> >> enter "qfecheck /v /l:c:\" (without the quotes). If you don't have
>> qfecheck
>> >> installed, it can be obtained for XP here:
>> >> http://www.microsoft.com/downloads/r...eleaseID=35468 and for
>> Win2k
>> >> here: http://www.microsoft.com/downloads/r...eleaseID=35470
>> >> A
>> >> version stated to be common to both is available here:
>> >>
>> http://www.microsoft.com/downloads/d...A-BFAB8CFCCC03
>> >> Further information about qfecheck is available here:
>> >> http://support.microsoft.com/kb/282784/EN/
>> >>
>> >>
>> >>
>> >> 2. Another alternative for just IE6 repair if you don't have IE6
>> >> listed
>> in
>> >> Add-Remove Programs, then in Start|Run then enter
>> >>
>> >> "rundll32 setupwbv.dll,IE6Maintenance"
>> >>
>> >> without the quotes, exactly as shown (it's case sensitive), and select
>> the
>> >> appropriate entry. More detailed info is available here: Description
>> >> of
>> >> the Internet Explorer Repair Tool
>> >> http://support.microsoft.com/default...;EN-US;q194177
>> >>
>> >>
>> >>
>> >> 3. If you find that you need to do a re-install of IE6 then you can
>> >> consider the following:
>> >>
>> >> 1) Insert the Windows installation CD in your CD-ROM drive.
>> >> 2) Click Start, and click Run.
>> >> 3) Copy the command prompt below in the Open box (exactly as shown -
>> >> it's
>> >> case sensitive), and click OK. (Assumes %System% is installed in
>> >> Windows
>> on
>> >> your C:\ partition. Change as appropriate for your particular
>> situation.)
>> >>
>> >> Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
>> >> c:\windows\inf\ie.inf
>> >>
>> >> 4) It will display a "File Needed" screen, click "Browse.." and browse
>> >> to
>> >> <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
>> >> CD-ROM, For example, D.
>> >>
>> >> 5) Click Open, click Ok, it should begin reinstalling Internet
>> >> Explorer.
>> >>
>> >> (NOTE: It has been reported, courtesy of Steve Wechsler, that if
>> >> you're
>> on
>> >> Windows XP Pro SP2, it may prompt you for some files that it cannot
>> >> find
>> in
>> >> the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to
>> browse
>> >> to. It's thought that this may apply to XP Home also. The specific
>> files
>> >> are iexplore.exe which actually IS in the i386 folder,
>> mswrd632.wpc
>> >> , which is located in the Program Files\Common Files\Microsoft
>> >> Shared\TextConv folder, AND, INSTALL.IN_ , which will be
>> >> located
>> on
>> >> a slipstreamed XP Pro CD in the i386 folder and also located in the
>> >> i386
>> >> folder on an XP Pro SP1 disk. So, copying the 2 files above to the
>> >> WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
>> >> repair/reinstall IE on an SP2 system by right clicking ie.inf in the
>> >> WINDOWS\inf folder and selecting Install or using the rundll32.exe
>> >> line
>> >> given above.)
>> >>
>> >> 4. You can try this also: http://windowsxp.mvps.org/IEFIX.htm
>> >>
>> >> 5. Lastly, here is a link to a MSKB article about re-installing
>> >> IE6/OE6:
>> >>
>> >> How to Reinstall or Repair Internet Explorer and Outlook Express in
>> Windows
>> >> XP (Q318378)
>> >> http://support.microsoft.com/?id=kb;en-us;Q318378
>> >>
>> >>
>> >> --
>> >> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
>> >> My Blog, Defending Your Machine, here:
>> >> http://DefendingYourMachine.blogspot.com/
>> >>
>> >> "Mona" <Mona@discussions.microsoft.com> wrote in message
>> >> news:5620E379-0BC6-4B3A-9700-AB06AD6C1CB7@microsoft.com
>> >>> Could someone please explain what Run DLL as an App means? I'll take
>> that in
>> >>> simpleton English. Please and Thank you.
>> >>>
>> >>> My problems with IE began with spyware doctor's quick scan and
>> >>> closing
>> this
>> >>> file or what ever it is. IE is now freezing up, won't allow me have
>> more
>> >>> than one window open at a time, spontaneously closes, etc.
>> >>>
>> >>> I've asked questions followed links..done maleware, spyware, trojan,
>> etc.
>> >>> scans, but the problem still sin't correct and I still don't know
>> >>> what
>> to do.
>> >>>
>> >>> Thanks!
>>
>>
>>

Hi Mona - Well, go ahead and try and do the IE repair per step 2 then. If
you have it listed in Add-Remove Programs, then clicking on it should offer
a "Repair" option. If you don't have it listed, then do the Start|Run
rundll step as I listed it in 2. If that doesn't fix things, then do step
4.

Richard is quite correct that you really do need to have an XP CD available
in order to do Repair installs, sfc, etc., and I would recommend that you do
acquire it.

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/

"Mona" <Mona@discussions.microsoft.com> wrote in message
news:39972B14-53A7-4EA3-87FE-DC64FD070A79@microsoft.com
> I didn't get very far Jim---in fact I accomplished nothing. Seems that
when
> Dell sent me my computer they didn't send me an XP CD. So, now what?
>
> "Jim Byrd" wrote:
>
>> Hi Mona - Well, I hope you won't find it too onerous, but if you have any
>> difficulty or questions please post back and we'll try and assist.
>>
>> --
>> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
>> My Blog, Defending Your Machine, here:
>> http://DefendingYourMachine.blogspot.com/
>>
>> "Mona" <Mona@discussions.microsoft.com> wrote in message
>> news:A0C75124-2909-4DA6-9CC6-3411FAF7CFCF@microsoft.com
>>> Thanks for the response Jim! I appreciate----guess I'll have to get a
cup o
>>> hot chocolate since I don't drink coffee, and hopes I can do this!
>>>
>>> "Jim Byrd" wrote:
>>>
>>>> Hi Mona - There is no direct Repair function for IE6 in XP. Here are
some
>>>> alternatives:
>>>>
>>>>
>>>> 1. If you're on XP SP2, try the suggestions in KB 870700, here: How
to
>>>> troubleshoot problems accessing secure Web pages with Internet Explorer
6
>>>> Service Pack 2, http://support.microsoft.com/?kbid=870700#9 first.
>>>>
>>>> With XP you need to go (as an Administrator) to Start|Run and type "sfc
>>>> /scannow" (without the quotes and notice the space between the c and
the /.)
>>>> Have your XP CD handy and be prepared to go get a cup of coffee - it
takes a
>>>> while. This will do the same thing as Repair IE6 for XP but a lot
more,
>>>> that is find any corrupt system files and replace them. It does NOT,
>>>> however, re-register the various software components, and you will need
to
>>>> do this manually using regsvr32.exe if any are shown as replaced
in
>>>> Event Viewer|System.
>>>>
>>>> Be aware that under certain circumstances (Win2k before SP4 - see mskb
>>>> 814510,
http://support.microsoft.com/default...;EN-US;Q814510) sfc
>>>> can erroneously overwrite (restore over) previously installed files
from
>>>> certain "hotfixes" which will then need to be re-installed. This may
also
>>>> apply to XP. To check for this, after running sfc, open a Cmd window
and
>>>> enter "qfecheck /v /l:c:\" (without the quotes). If you don't have
qfecheck
>>>> installed, it can be obtained for XP here:
>>>> http://www.microsoft.com/downloads/r...eleaseID=35468 and for
Win2k
>>>> here: http://www.microsoft.com/downloads/r...eleaseID=35470
A
>>>> version stated to be common to both is available here:
>>>>
>>
http://www.microsoft.com/downloads/d...A-BFAB8CFCCC03
>>>> Further information about qfecheck is available here:
>>>> http://support.microsoft.com/kb/282784/EN/
>>>>
>>>>
>>>>
>>>> 2. Another alternative for just IE6 repair if you don't have IE6
listed in
>>>> Add-Remove Programs, then in Start|Run then enter
>>>>
>>>> "rundll32 setupwbv.dll,IE6Maintenance"
>>>>
>>>> without the quotes, exactly as shown (it's case sensitive), and select
the
>>>> appropriate entry. More detailed info is available here: Description
of
>>>> the Internet Explorer Repair Tool
>>>> http://support.microsoft.com/default...;EN-US;q194177
>>>>
>>>>
>>>>
>>>> 3. If you find that you need to do a re-install of IE6 then you can
>>>> consider the following:
>>>>
>>>> 1) Insert the Windows installation CD in your CD-ROM drive.
>>>> 2) Click Start, and click Run.
>>>> 3) Copy the command prompt below in the Open box (exactly as shown -
it's
>>>> case sensitive), and click OK. (Assumes %System% is installed in
Windows on
>>>> your C:\ partition. Change as appropriate for your particular
situation.)
>>>>
>>>> Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
>>>> c:\windows\inf\ie.inf
>>>>
>>>> 4) It will display a "File Needed" screen, click "Browse.." and browse
to
>>>> <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
>>>> CD-ROM, For example, D.
>>>>
>>>> 5) Click Open, click Ok, it should begin reinstalling Internet
Explorer.
>>>>
>>>> (NOTE: It has been reported, courtesy of Steve Wechsler, that if
you're on
>>>> Windows XP Pro SP2, it may prompt you for some files that it cannot
find in
>>>> the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to
browse
>>>> to. It's thought that this may apply to XP Home also. The specific
files
>>>> are iexplore.exe which actually IS in the i386 folder,
mswrd632.wpc
>>>> , which is located in the Program Files\Common Files\Microsoft
>>>> Shared\TextConv folder, AND, INSTALL.IN_ , which will be
located on
>>>> a slipstreamed XP Pro CD in the i386 folder and also located in the
i386
>>>> folder on an XP Pro SP1 disk. So, copying the 2 files above to the
>>>> WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
>>>> repair/reinstall IE on an SP2 system by right clicking ie.inf in the
>>>> WINDOWS\inf folder and selecting Install or using the rundll32.exe line
>>>> given above.)
>>>>
>>>> 4. You can try this also: http://windowsxp.mvps.org/IEFIX.htm
>>>>
>>>> 5. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:
>>>>
>>>> How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
>>>> XP (Q318378)
>>>> http://support.microsoft.com/?id=kb;en-us;Q318378
>>>>
>>>>
>>>> --
>>>> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
>>>> My Blog, Defending Your Machine, here:
>>>> http://DefendingYourMachine.blogspot.com/
>>>>
>>>> "Mona" <Mona@discussions.microsoft.com> wrote in message
>>>> news:5620E379-0BC6-4B3A-9700-AB06AD6C1CB7@microsoft.com
>>>>> Could someone please explain what Run DLL as an App means? I'll take
that in
>>>>> simpleton English. Please and Thank you.
>>>>>
>>>>> My problems with IE began with spyware doctor's quick scan and closing
this
>>>>> file or what ever it is. IE is now freezing up, won't allow me have
more
>>>>> than one window open at a time, spontaneously closes, etc.
>>>>>
>>>>> I've asked questions followed links..done maleware, spyware, trojan,
etc.
>>>>> scans, but the problem still sin't correct and I still don't know what
to do.
>>>>>
>>>>> Thanks!