Browser won't access network


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  #1  
Old 01-05-2006, 04:21 PM
Bill
 
Posts: n/a
Default Browser won't access network

Hello!

This is just a shot in the dark. My wife was upgrading her virus scanning
(McAfee 7 to 10) on her Win98SE machine. Now, even after uninstalling and
removing EVERYTHING related to McAfee, her machine will no longer access the
access the network *with the browser*. (Ethernet, Linksys router, DSL
Internet)

I can ping the router and other stations; other stations can ping her
machine; I can even ping web sites with their IP!! All Internet Options are
at the defaults, and all the network properties (TCP/IP, etc) are as they
have been for the several years this machine has been working fine. The
only possibility is that one of the changes McAfee required to Internet
Options -- or the crashing of the McAfee installation -- disabled browser
access to the network.

I'm at the end of the line with this. I can't think of anything other than
*reformatting the drive and reinstalling Windows*! Is there anyone who can
help!!

--Bill


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  #2  
Old 01-05-2006, 04:21 PM
Bill
 
Posts: n/a
Default Re: Browser won't access network

(Sorry. Don't do this much.)

By "no longer access the network", I mean neither IE6 nor Firefox will find
the router IP or an Internet IP or domain name. Though, as I said, you can
ping all of these and other network stations by IP. The network must be
working; the gateway as well (since I can ping web sites), right?

The Internet Options are as they have always been. What else can disable
browser access in Win98SE?

--B


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  #3  
Old 01-05-2006, 04:22 PM
BillyBoy
 
Posts: n/a
Default RE: Browser won't access network

Check your Proxy settings : Tools, Options, Connection, LAN Settings, Use Proxy
I THINK that some AV programs change this to 10.0.0.1 or similar to
intercept traffic

"Bill" wrote:

> Hello!
>
> This is just a shot in the dark. My wife was upgrading her virus scanning
> (McAfee 7 to 10) on her Win98SE machine. Now, even after uninstalling and
> removing EVERYTHING related to McAfee, her machine will no longer access the
> access the network *with the browser*. (Ethernet, Linksys router, DSL
> Internet)
>
> I can ping the router and other stations; other stations can ping her
> machine; I can even ping web sites with their IP!! All Internet Options are
> at the defaults, and all the network properties (TCP/IP, etc) are as they
> have been for the several years this machine has been working fine. The
> only possibility is that one of the changes McAfee required to Internet
> Options -- or the crashing of the McAfee installation -- disabled browser
> access to the network.
>
> I'm at the end of the line with this. I can't think of anything other than
> *reformatting the drive and reinstalling Windows*! Is there anyone who can
> help!!
>
> --Bill
>
>
>

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  #4  
Old 01-05-2006, 04:22 PM
Bill
 
Posts: n/a
Default Re: Browser won't access network

Thanks SO much for the suggestion. Unfortunately, none of the checkboxes in
the "Proxy Server" box, including "Use a proxy server for your LAN" are
checked. So, I don't think a proxy server is active or the issue. We'd
sure appreciate any other ideas.

--Bill

"BillyBoy" wrote:

> Check your Proxy settings : Tools, Options, Connection, LAN Settings, Use

Proxy
> I THINK that some AV programs change this to 10.0.0.1 or similar to
> intercept traffic
>
> "Bill" wrote:
>
> > Hello!
> >
> > This is just a shot in the dark. My wife was upgrading her virus

scanning
> > (McAfee 7 to 10) on her Win98SE machine. Now, even after uninstalling

and
> > removing EVERYTHING related to McAfee, her machine will no longer access

the
> > access the network *with the browser*. (Ethernet, Linksys router, DSL
> > Internet)
> >
> > I can ping the router and other stations; other stations can ping her
> > machine; I can even ping web sites with their IP!! All Internet Options

are
> > at the defaults, and all the network properties (TCP/IP, etc) are as

they
> > have been for the several years this machine has been working fine. The
> > only possibility is that one of the changes McAfee required to Internet
> > Options -- or the crashing of the McAfee installation -- disabled

browser
> > access to the network.
> >
> > I'm at the end of the line with this. I can't think of anything other

than
> > *reformatting the drive and reinstalling Windows*! Is there anyone who

can
> > help!!
> >
> > --Bill
> >
> >
> >



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  #5  
Old 01-05-2006, 04:22 PM
Frank Saunders, MS-MVP OE
 
Posts: n/a
Default Re: Browser won't access network

"Bill" <wsussky@minilogic.com> wrote in message
news:Zb%gf.82062$ty1.62865@bignews1.bellsouth.net
> Hello!
>
> This is just a shot in the dark. My wife was upgrading her virus
> scanning (McAfee 7 to 10) on her Win98SE machine. Now, even after
> uninstalling and removing EVERYTHING related to McAfee, her machine
> will no longer access the access the network *with the browser*.
> (Ethernet, Linksys router, DSL Internet)
>
> I can ping the router and other stations; other stations can ping her
> machine; I can even ping web sites with their IP!! All Internet
> Options are at the defaults, and all the network properties (TCP/IP,
> etc) are as they have been for the several years this machine has
> been working fine. The only possibility is that one of the changes
> McAfee required to Internet Options -- or the crashing of the McAfee
> installation -- disabled browser access to the network.
>
> I'm at the end of the line with this. I can't think of anything
> other than *reformatting the drive and reinstalling Windows*! Is
> there anyone who can help!!
>
> --Bill


download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions) so that the program will be available after
removing the spyware.
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/



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  #6  
Old 01-05-2006, 04:22 PM
Bill
 
Posts: n/a
Default Re: Browser won't access network (Thanks Frank!!)

Be it known on this group that Frank Saunders is a god! I simply ran
LSP-Fix once, clicked Finish, and everything is now working. Frank, we had
backups of all data, but you probably saved us a day of work reformatting
and reinstalling Windows and all my wife's applications and settings. (And,
at that, there's probably a lot that might have taken much longer to
straighten out.) FYI and FWIW, it was McAfee's removal routine, perhaps in
conjunction with the previous VirusScan version, that caused this last
Sunday. Thank you, thank you.

--Bill & Linda

"Frank Saunders, MS-MVP OE" wrote ...
> "Bill" wrote ...
> > Hello!
> >
> > This is just a shot in the dark. My wife was upgrading her virus
> > scanning (McAfee 7 to 10) on her Win98SE machine. Now, even after
> > uninstalling and removing EVERYTHING related to McAfee, her machine
> > will no longer access the access the network *with the browser*.
> > (Ethernet, Linksys router, DSL Internet)
> >
> > I can ping the router and other stations; other stations can ping her
> > machine; I can even ping web sites with their IP!! All Internet
> > Options are at the defaults, and all the network properties (TCP/IP,
> > etc) are as they have been for the several years this machine has
> > been working fine. The only possibility is that one of the changes
> > McAfee required to Internet Options -- or the crashing of the McAfee
> > installation -- disabled browser access to the network.
> >
> > I'm at the end of the line with this. I can't think of anything
> > other than *reformatting the drive and reinstalling Windows*! Is
> > there anyone who can help!!
> >
> > --Bill

>
> download a copy of LSP-Fix - a free program to repair damaged Winsock 2
> stacks (all Windows versions) so that the program will be available after
> removing the spyware.
> http://www.cexx.org/lspfix.htm
> Winsockfix for W95, W98, ME, NT, 2000, XP
> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
> Directions here: http://www.tacktech.com/display.cfm?ttid=257
>
> --
> Frank Saunders, MS-MVP OE
> Please respond in Newsgroup. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com/security/protect/
>
>
>



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  #7  
Old 01-05-2006, 04:24 PM
Kim Marquardt
 
Posts: n/a
Default Re: Browser won't access network (Thanks Frank!!)


Bill wrote:
> Be it known on this group that Frank Saunders is a god! I simply ran
> LSP-Fix once, clicked Finish, and everything is now working. Frank, we had
> backups of all data, but you probably saved us a day of work reformatting
> and reinstalling Windows and all my wife's applications and settings. (And,
> at that, there's probably a lot that might have taken much longer to
> straighten out.) FYI and FWIW, it was McAfee's removal routine, perhaps in
> conjunction with the previous VirusScan version, that caused this last
> Sunday. Thank you, thank you.
>
> --Bill & Linda
>
> "Frank Saunders, MS-MVP OE" wrote ...
> > "Bill" wrote ...
> > > Hello!
> > >
> > > This is just a shot in the dark. My wife was upgrading her virus
> > > scanning (McAfee 7 to 10) on her Win98SE machine. Now, even after
> > > uninstalling and removing EVERYTHING related to McAfee, her machine
> > > will no longer access the access the network *with the browser*.
> > > (Ethernet, Linksys router, DSL Internet)
> > >
> > > I can ping the router and other stations; other stations can ping her
> > > machine; I can even ping web sites with their IP!! All Internet
> > > Options are at the defaults, and all the network properties (TCP/IP,
> > > etc) are as they have been for the several years this machine has
> > > been working fine. The only possibility is that one of the changes
> > > McAfee required to Internet Options -- or the crashing of the McAfee
> > > installation -- disabled browser access to the network.
> > >
> > > I'm at the end of the line with this. I can't think of anything
> > > other than *reformatting the drive and reinstalling Windows*! Is
> > > there anyone who can help!!
> > >
> > > --Bill

> >
> > download a copy of LSP-Fix - a free program to repair damaged Winsock 2
> > stacks (all Windows versions) so that the program will be available after
> > removing the spyware.
> > http://www.cexx.org/lspfix.htm
> > Winsockfix for W95, W98, ME, NT, 2000, XP
> > http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
> > Directions here: http://www.tacktech.com/display.cfm?ttid=257
> >
> > --
> > Frank Saunders, MS-MVP OE
> > Please respond in Newsgroup. Do not send email
> > http://www.fjsmjs.com
> > Protect your PC
> > http://www.microsoft.com/security/protect/
> >
> >
> >


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  #8  
Old 01-05-2006, 04:24 PM
Kim Marquardt
 
Posts: n/a
Default Re: Browser won't access network (Thanks Frank!!)

I was having the exact same problem after removing McAfee. I spent
several hours trouble shooting the problem and this newsgroup thread
provided the solution. I'm indebted...thank you very much Frank
Saunders! Henceforth no McAfee will be getting with 100 yards of my
PC's!! I am still removing McAfee related errors but one step at a
time.

-- Kim --

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  #9  
Old 01-05-2006, 04:25 PM
Frank Saunders, MS-MVP OE
 
Posts: n/a
Default Re: Browser won't access network (Thanks Frank!!)

"Kim Marquardt" <kim_marquardt@yahoo.com> wrote in message
news:1133420844.223583.198720@f14g2000cwb.googlegr oups.com
> I was having the exact same problem after removing McAfee. I spent
> several hours trouble shooting the problem and this newsgroup thread
> provided the solution. I'm indebted...thank you very much Frank
> Saunders! Henceforth no McAfee will be getting with 100 yards of my
> PC's!! I am still removing McAfee related errors but one step at a
> time.
>
> -- Kim --


Add Symantec (Norton) to your list of items not allowed within the building.
(Thanks for the feedback.)

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx
http://defendingyourmachine.blogspot.com/


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