Unable to access https sites


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  #1  
Old 01-05-2006, 04:22 PM
j.chua
 
Posts: n/a
Default Unable to access https sites

Hi all...
I'm unable to access https sites all of a sudden & that means i'm crippled
from checking my hotmail, internet banking & Messenger is apparently down as
well. I've tried to set Internet options; Security Tab:Internet, Local
Intranet, Trusted sites, Restricted sites to default, Cleared SSL Certs from
Content Tab, Advanced Tab:Checked SSL2.0, SSL3.0, HTTP1.1, HTTP1.1 through
proxy connections as well. But nothing seems to work.
I've not downloaded any new software prior to that, so i guess it shouldn't
be any new software issues. I've uninstalled my McAfee files except for 1
folder which can't be deleted with the message saying it is either in use or
access denied?
I realised through my network connections that besides my Local Area
Connection. There seems to be another 1394 Connection & a Bridge Network;
which i don't recall activating previously. I thought the 1394 Connection &
Bridge network could be the culprits, thus i removed Local Area Connection
from the bridge & disable 1394 Connection & Bridge but after doing so, I get
disconnected from Internet.

Is it possible that the McAfee folder is causing all the https problems or
could it be the 1394 Connection & Bridge Network?

It would be GREAT if someone could advise me on this....Many thanks in
advance!
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  #2  
Old 01-05-2006, 04:22 PM
Dave
 
Posts: n/a
Default RE: Unable to access https sites

i don't have answer, but my daughter's computer experienced the same problem
2 days ago. i tried the remedy posted on the windows site---check security
level and then check 2 entries in the registry----both were fine. she can't
utilize windows update so i'm guessing that is an https site as well.

her connection info is exactly the same as my son and he has no problems.

any help would be appreciated

"j.chua" wrote:

> Hi all...
> I'm unable to access https sites all of a sudden & that means i'm crippled
> from checking my hotmail, internet banking & Messenger is apparently down as
> well. I've tried to set Internet options; Security Tab:Internet, Local
> Intranet, Trusted sites, Restricted sites to default, Cleared SSL Certs from
> Content Tab, Advanced Tab:Checked SSL2.0, SSL3.0, HTTP1.1, HTTP1.1 through
> proxy connections as well. But nothing seems to work.
> I've not downloaded any new software prior to that, so i guess it shouldn't
> be any new software issues. I've uninstalled my McAfee files except for 1
> folder which can't be deleted with the message saying it is either in use or
> access denied?
> I realised through my network connections that besides my Local Area
> Connection. There seems to be another 1394 Connection & a Bridge Network;
> which i don't recall activating previously. I thought the 1394 Connection &
> Bridge network could be the culprits, thus i removed Local Area Connection
> from the bridge & disable 1394 Connection & Bridge but after doing so, I get
> disconnected from Internet.
>
> Is it possible that the McAfee folder is causing all the https problems or
> could it be the 1394 Connection & Bridge Network?
>
> It would be GREAT if someone could advise me on this....Many thanks in
> advance!

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  #3  
Old 01-05-2006, 04:22 PM
Shayan
 
Posts: n/a
Default RE: Unable to access https sites

Open IE, go to TOOLS > Internet Options > Advanced and scroll to bottom of
list. Options there are for SSL, TLS, etc. Make sure they are all on.

SSL and TLS are encryption algorithms that make sure your communication with
the other computer is secured.

Shayan Tahir {MCSE, MCSA}

"Dave" wrote:

> i don't have answer, but my daughter's computer experienced the same problem
> 2 days ago. i tried the remedy posted on the windows site---check security
> level and then check 2 entries in the registry----both were fine. she can't
> utilize windows update so i'm guessing that is an https site as well.
>
> her connection info is exactly the same as my son and he has no problems.
>
> any help would be appreciated
>
> "j.chua" wrote:
>
> > Hi all...
> > I'm unable to access https sites all of a sudden & that means i'm crippled
> > from checking my hotmail, internet banking & Messenger is apparently down as
> > well. I've tried to set Internet options; Security Tab:Internet, Local
> > Intranet, Trusted sites, Restricted sites to default, Cleared SSL Certs from
> > Content Tab, Advanced Tab:Checked SSL2.0, SSL3.0, HTTP1.1, HTTP1.1 through
> > proxy connections as well. But nothing seems to work.
> > I've not downloaded any new software prior to that, so i guess it shouldn't
> > be any new software issues. I've uninstalled my McAfee files except for 1
> > folder which can't be deleted with the message saying it is either in use or
> > access denied?
> > I realised through my network connections that besides my Local Area
> > Connection. There seems to be another 1394 Connection & a Bridge Network;
> > which i don't recall activating previously. I thought the 1394 Connection &
> > Bridge network could be the culprits, thus i removed Local Area Connection
> > from the bridge & disable 1394 Connection & Bridge but after doing so, I get
> > disconnected from Internet.
> >
> > Is it possible that the McAfee folder is causing all the https problems or
> > could it be the 1394 Connection & Bridge Network?
> >
> > It would be GREAT if someone could advise me on this....Many thanks in
> > advance!

Reply With Quote
  #4  
Old 01-05-2006, 04:22 PM
j.chua
 
Posts: n/a
Default RE: Unable to access https sites

Hi Shayan,

I've already done everything possible at Internet Options, SSL/TLS are all
on BUT the problem persists?

"Shayan" wrote:

> Open IE, go to TOOLS > Internet Options > Advanced and scroll to bottom of
> list. Options there are for SSL, TLS, etc. Make sure they are all on.
>
> SSL and TLS are encryption algorithms that make sure your communication with
> the other computer is secured.
>
> Shayan Tahir {MCSE, MCSA}
>
> "Dave" wrote:
>
> > i don't have answer, but my daughter's computer experienced the same problem
> > 2 days ago. i tried the remedy posted on the windows site---check security
> > level and then check 2 entries in the registry----both were fine. she can't
> > utilize windows update so i'm guessing that is an https site as well.
> >
> > her connection info is exactly the same as my son and he has no problems.
> >
> > any help would be appreciated
> >
> > "j.chua" wrote:
> >
> > > Hi all...
> > > I'm unable to access https sites all of a sudden & that means i'm crippled
> > > from checking my hotmail, internet banking & Messenger is apparently down as
> > > well. I've tried to set Internet options; Security Tab:Internet, Local
> > > Intranet, Trusted sites, Restricted sites to default, Cleared SSL Certs from
> > > Content Tab, Advanced Tab:Checked SSL2.0, SSL3.0, HTTP1.1, HTTP1.1 through
> > > proxy connections as well. But nothing seems to work.
> > > I've not downloaded any new software prior to that, so i guess it shouldn't
> > > be any new software issues. I've uninstalled my McAfee files except for 1
> > > folder which can't be deleted with the message saying it is either in use or
> > > access denied?
> > > I realised through my network connections that besides my Local Area
> > > Connection. There seems to be another 1394 Connection & a Bridge Network;
> > > which i don't recall activating previously. I thought the 1394 Connection &
> > > Bridge network could be the culprits, thus i removed Local Area Connection
> > > from the bridge & disable 1394 Connection & Bridge but after doing so, I get
> > > disconnected from Internet.
> > >
> > > Is it possible that the McAfee folder is causing all the https problems or
> > > could it be the 1394 Connection & Bridge Network?
> > >
> > > It would be GREAT if someone could advise me on this....Many thanks in
> > > advance!

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  #5  
Old 01-05-2006, 04:22 PM
Ottmar Freudenberger
 
Posts: n/a
Default Re: Unable to access https sites

"j.chua" <j.chua@discussions.microsoft.com> schrieb:

> I'm unable to access https sites all of a sudden & that means i'm crippled
> from checking my hotmail, internet banking & Messenger is apparently down as
> well.


Maybe http://support.microsoft.com/kb/870700 helps.

Bye,
Freudi
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  #6  
Old 01-05-2006, 04:22 PM
Jim Byrd
 
Posts: n/a
Default Re: Unable to access https sites

Hi J. Chua - Go to start/run Type in:

regsvr32 softpub.dll

Press Enter or click OK.

Also register the following DLL files the same way:

urlmon.dll
shdocvw.dll
msjava.dll
browseui.dll
mshtml.dll
initpki.dll
wintrust.dll
dssenh.dll
rsaenh.dll
gpkcsp.dll
sccbase.dll
slbcsp.dll
mssip32.dll
cryptdlg.dll



Courtesy of Frank Saunders
Make sure your firewall is not blocking port 443. See:

http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/ans...m#secure_sites
http://inetexplorer.mvps.org/answers.htm#dns
http://www.mvps.org/inetexplorer/answers2.htm
http://www.mvps.org/inetexplorer/data/jjblack.htm


Also see:

HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444

"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807

http://support.microsoft.com/?kbid=305217
Page Cannot Be Displayed Error During SSL 3.0 Server Session Timeout

http://support.microsoft.com/default...b;en-us;813951
You Cannot Access Your MSN E-mail Account or Authenticate with a Web Site in
Various Programs

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/

"j.chua" <j.chua@discussions.microsoft.com> wrote in message
news:4B50AFC9-53B4-49F5-B79A-E9E2B2A65AA4@microsoft.com
> Hi all...
> I'm unable to access https sites all of a sudden & that means i'm crippled
> from checking my hotmail, internet banking & Messenger is apparently down

as
> well. I've tried to set Internet options; Security Tab:Internet, Local
> Intranet, Trusted sites, Restricted sites to default, Cleared SSL Certs

from
> Content Tab, Advanced Tab:Checked SSL2.0, SSL3.0, HTTP1.1, HTTP1.1 through
> proxy connections as well. But nothing seems to work.
> I've not downloaded any new software prior to that, so i guess it

shouldn't
> be any new software issues. I've uninstalled my McAfee files except for 1
> folder which can't be deleted with the message saying it is either in use

or
> access denied?
> I realised through my network connections that besides my Local Area
> Connection. There seems to be another 1394 Connection & a Bridge Network;
> which i don't recall activating previously. I thought the 1394 Connection

&
> Bridge network could be the culprits, thus i removed Local Area Connection
> from the bridge & disable 1394 Connection & Bridge but after doing so, I

get
> disconnected from Internet.
>
> Is it possible that the McAfee folder is causing all the https problems or
> could it be the 1394 Connection & Bridge Network?
>
> It would be GREAT if someone could advise me on this....Many thanks in
> advance!



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  #7  
Old 01-05-2006, 04:22 PM
Frank Saunders, MS-MVP OE
 
Posts: n/a
Default Re: Unable to access https sites

"j.chua" <j.chua@discussions.microsoft.com> wrote in message
news:4B50AFC9-53B4-49F5-B79A-E9E2B2A65AA4@microsoft.com
> Hi all...
> I'm unable to access https sites all of a sudden & that means i'm
> crippled from checking my hotmail, internet banking & Messenger is
> apparently down as well. I've tried to set Internet options; Security
> Tab:Internet, Local Intranet, Trusted sites, Restricted sites to
> default, Cleared SSL Certs from Content Tab, Advanced Tab:Checked
> SSL2.0, SSL3.0, HTTP1.1, HTTP1.1 through proxy connections as well.
> But nothing seems to work.
> I've not downloaded any new software prior to that, so i guess it
> shouldn't be any new software issues. I've uninstalled my McAfee
> files except for 1 folder which can't be deleted with the message
> saying it is either in use or access denied?
> I realised through my network connections that besides my Local Area
> Connection. There seems to be another 1394 Connection & a Bridge
> Network; which i don't recall activating previously. I thought the
> 1394 Connection & Bridge network could be the culprits, thus i
> removed Local Area Connection from the bridge & disable 1394
> Connection & Bridge but after doing so, I get disconnected from
> Internet.
>
> Is it possible that the McAfee folder is causing all the https
> problems or could it be the 1394 Connection & Bridge Network?
>
> It would be GREAT if someone could advise me on this....Many thanks in
> advance!


Make sure your firewall is not blocking port 443.
Go to Start | Run and enter these commans (press <Enter after each one).
Regsvr32 SOFTPUB.DLL
Regsvr32 Wintrust.dll
Regsvr32 Initpki.dll
Regsvr32 Dssenh.dll
Regsvr32 Rsaenh.dll
Regsvr32 Gpkcsp.dll
Regsvr32 Sccbase.dll
Regsvr32 Slbcsp.dll
Regsvr32 Mssip32.dll
Regsvr32 Cryptdlg.dll
See also
http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/arc...m#secure_sites
http://www.mvps.org/inetexplorer/arc...ta/jjblack.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/



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