I have the following problem: in IE6 when trying to send a page by e-mail
going through File, Send, Page by E-mail…, I get a popup window saying: “The
current document type can not be sent as mail. Would you like to send a
Shortcut instead?� with two available options: “Yes� and “No�. If I click on
Yes Outlook Express opens and sends the link of the web page. The rest of the
Send submenu options work OK. When right clicking an image in an open web
site and selecting “E-mail picture…� from the context menu, the same window
pops up. This happens every time and on every web site I am browsing, unlike
my other computer which has similar configuration, absolutely the same
applications installed, and feeds web pages and images to OE without a
problem. So far I tried scanning my hard disk for corrupted files and bad
sectors, system restore, checking and restoring my system files with sfc, and
finally reinstalling IE6 and OE. The behavior does not change if I select a
different e-mail client for IE. I am using Windows XP with SP2 and all
current patches. The only web browser on my system is IE. On the same
computer I do not have a problem e-mailing a picture from a folder by right
clicking on it, and selecting “Send To� and “Mail Recipient� from the context
menu.

Any suggestions?
George B

CrystalBall© sez: OE Tools > Options > Send > Mail Sending Format > HTML >
Include pictures with messages (checked?)
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...tlooke xpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

George B wrote:
> I have the following problem: in IE6 when trying to send a page by e-mail
> going through File, Send, Page by E-mailâ?¦, I get a popup window saying:
> â?oThe current document type can not be sent as mail. Would you like to
> send a
> Shortcut instead?â?� with two available options: â?oYesâ?� and â?oNoâ?�.
> If I click on Yes Outlook Express opens and sends the link of the web
> page. The rest of the
> Send submenu options work OK. When right clicking an image in an open web
> site and selecting â?oE-mail pictureâ?¦â?� from the context menu, the
> same window pops up. This happens every time and on every web site I am
> browsing, unlike
> my other computer which has similar configuration, absolutely the same
> applications installed, and feeds web pages and images to OE without a
> problem. So far I tried scanning my hard disk for corrupted files and bad
> sectors, system restore, checking and restoring my system files with sfc,
> and
> finally reinstalling IE6 and OE. The behavior does not change if I select
> a
> different e-mail client for IE. I am using Windows XP with SP2 and all
> current patches. The only web browser on my system is IE. On the same
> computer I do not have a problem e-mailing a picture from a folder by
> right
> clicking on it, and selecting â?oSend Toâ?� and â?oMail Recipientâ?� from
> the context menu.
>
> Any suggestions?
> George B

Sorry PA Bear, it is already checked! The problem is somewhere else.

"PA Bear" wrote:

> CrystalBall© sez: OE Tools > Options > Send > Mail Sending Format > HTML >
> Include pictures with messages (checked?)
> --
> OE6-specific newsgroup:
> news://msnews.microsoft.com/microsof...tlooke xpress
> OE General newsgroup:
> news://msnews.microsoft.com/microsof...xpress.general
>
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
> George B wrote:
> > I have the following problem: in IE6 when trying to send a page by e-mail
> > going through File, Send, Page by E-mailâ?¦, I get a popup window saying:
> > â?oThe current document type can not be sent as mail. Would you like to
> > send a
> > Shortcut instead?â?� with two available options: â?oYesâ?� and â?oNoâ?�.
> > If I click on Yes Outlook Express opens and sends the link of the web
> > page. The rest of the
> > Send submenu options work OK. When right clicking an image in an open web
> > site and selecting â?oE-mail pictureâ?¦â?� from the context menu, the
> > same window pops up. This happens every time and on every web site I am
> > browsing, unlike
> > my other computer which has similar configuration, absolutely the same
> > applications installed, and feeds web pages and images to OE without a
> > problem. So far I tried scanning my hard disk for corrupted files and bad
> > sectors, system restore, checking and restoring my system files with sfc,
> > and
> > finally reinstalling IE6 and OE. The behavior does not change if I select
> > a
> > different e-mail client for IE. I am using Windows XP with SP2 and all
> > current patches. The only web browser on my system is IE. On the same
> > computer I do not have a problem e-mailing a picture from a folder by
> > right
> > clicking on it, and selecting â?oSend Toâ?� and â?oMail Recipientâ?� from
> > the context menu.
> >
> > Any suggestions?
> > George B
>
>

See if disabling your anti-virus application and/or third-party firewall
makes any difference, George. Be careful!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

George B wrote:
> Sorry PA Bear, it is already checked! The problem is somewhere else.
>
> "PA Bear" wrote:
>
> > CrystalBall© sez: OE Tools > Options > Send > Mail Sending Format >
> > HTML > Include pictures with messages (checked?)
> > --
> > OE6-specific newsgroup:
> > news://msnews.microsoft.com/microsof...tlooke xpress
> > OE General newsgroup:
> > news://msnews.microsoft.com/microsof...xpress.general
> >
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
> >
> > George B wrote:
> > > I have the following problem: in IE6 when trying to send a page by
> > > e-mail
> > > going through File, Send, Page by E-mailâ?¦, I get a popup window
> > > saying: â?oThe current document type can not be sent as mail. Would
> > > you like to
> > > send a
> > > Shortcut instead?â?� with two available options: â?oYesâ?� and
> > > â?oNoâ?�. If I click on Yes Outlook Express opens and sends the
> > > link of the web
> > > page. The rest of the
> > > Send submenu options work OK. When right clicking an image in an open
> > > web
> > > site and selecting â?oE-mail pictureâ?¦â?� from the context
> > > menu, the
> > > same window pops up. This happens every time and on every web site I
> > > am browsing, unlike
> > > my other computer which has similar configuration, absolutely the same
> > > applications installed, and feeds web pages and images to OE without a
> > > problem. So far I tried scanning my hard disk for corrupted files and
> > > bad sectors, system restore, checking and restoring my system files
> > > with sfc,
> > > and
> > > finally reinstalling IE6 and OE. The behavior does not change if I
> > > select
> > > a
> > > different e-mail client for IE. I am using Windows XP with SP2 and all
> > > current patches. The only web browser on my system is IE. On the same
> > > computer I do not have a problem e-mailing a picture from a folder by
> > > right
> > > clicking on it, and selecting â?oSend Toâ?� and â?oMail
> > > Recipientâ?� from the context menu.
> > >
> > > Any suggestions?
> > > George B

It did not. I am using Norton antivirus and the XP firewall. disabling them
did not make a difference.
Thanks for helping PA Bear!

George B

"PA Bear" wrote:

> See if disabling your anti-virus application and/or third-party firewall
> makes any difference, George. Be careful!
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
> George B wrote:
> > Sorry PA Bear, it is already checked! The problem is somewhere else.
> >
> > "PA Bear" wrote:
> >
> > > CrystalBall© sez: OE Tools > Options > Send > Mail Sending Format >
> > > HTML > Include pictures with messages (checked?)
> > > --
> > > OE6-specific newsgroup:
> > > news://msnews.microsoft.com/microsof...tlooke xpress
> > > OE General newsgroup:
> > > news://msnews.microsoft.com/microsof...xpress.general
> > >
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
> > >
> > > George B wrote:
> > > > I have the following problem: in IE6 when trying to send a page by
> > > > e-mail
> > > > going through File, Send, Page by E-mailâ?¦, I get a popup window
> > > > saying: â?oThe current document type can not be sent as mail. Would
> > > > you like to
> > > > send a
> > > > Shortcut instead?â?� with two available options: â?oYesâ?� and
> > > > â?oNoâ?�. If I click on Yes Outlook Express opens and sends the
> > > > link of the web
> > > > page. The rest of the
> > > > Send submenu options work OK. When right clicking an image in an open
> > > > web
> > > > site and selecting â?oE-mail pictureâ?¦â?� from the context
> > > > menu, the
> > > > same window pops up. This happens every time and on every web site I
> > > > am browsing, unlike
> > > > my other computer which has similar configuration, absolutely the same
> > > > applications installed, and feeds web pages and images to OE without a
> > > > problem. So far I tried scanning my hard disk for corrupted files and
> > > > bad sectors, system restore, checking and restoring my system files
> > > > with sfc,
> > > > and
> > > > finally reinstalling IE6 and OE. The behavior does not change if I
> > > > select
> > > > a
> > > > different e-mail client for IE. I am using Windows XP with SP2 and all
> > > > current patches. The only web browser on my system is IE. On the same
> > > > computer I do not have a problem e-mailing a picture from a folder by
> > > > right
> > > > clicking on it, and selecting â?oSend Toâ?� and â?oMail
> > > > Recipientâ?� from the context menu.
> > > >
> > > > Any suggestions?
> > > > George B
>
>

Your current OE Identity may be damaged, especially if its the default Main
Identity. Try the action in a new Named Identity (File>Identities>Add new
identity; Also make the new identity the default via File>Identities>Manage
identities). Assuming all is well, import messages from the old Identity
before deleting it (File>Identities>Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


George B wrote:
> It did not. I am using Norton antivirus and the XP firewall. disabling
> them did not make a difference.
> Thanks for helping PA Bear!
>
> George B
>
> "PA Bear" wrote:
>
> > See if disabling your anti-virus application and/or third-party firewall
> > makes any difference, George. Be careful!
> > --
> > George B wrote:
> > > Sorry PA Bear, it is already checked! The problem is somewhere else.
> > >
> > > "PA Bear" wrote:
> > >
> > > > CrystalBallÃ,© sez: OE Tools > Options > Send > Mail Sending
> > > > Format > HTML > Include pictures with messages (checked?)
> > > > --
> > > > OE6-specific newsgroup:
> > > > news://msnews.microsoft.com/microsof...tlooke xpress
> > > > OE General newsgroup:
> > > > news://msnews.microsoft.com/microsof...xpress.general
> > > >
> > > > George B wrote:
> > > > > I have the following problem: in IE6 when trying to send a page by
> > > > > e-mail
> > > > > going through File, Send, Page by E-mailÃf¢?Ã,¦, I get a popup
> > > > > window saying: Ãf¢?oThe current document type can not be sent as
> > > > > mail. Would
> > > > > you like to
> > > > > send a
> > > > > Shortcut instead?Ãf¢?Ã,Â� with two available options:
> > > > > Ãf¢?oYesÃf¢?Ã,Â� and Ãf¢?oNoÃf¢?Ã,Â�. If I click on Yes
> > > > > Outlook Express opens and sends the link of the web
> > > > > page. The rest of the
> > > > > Send submenu options work OK. When right clicking an image in an
> > > > > open
> > > > > web
> > > > > site and selecting Ãf¢?oE-mail pictureÃf¢?Ã,¦Ãf¢?Ã,Â� from
> > > > > the context menu, the
> > > > > same window pops up. This happens every time and on every web
> > > > > site I
> > > > > am browsing, unlike
> > > > > my other computer which has similar configuration, absolutely the
> > > > > same applications installed, and feeds web pages and images to OE
> > > > > without a problem. So far I tried scanning my hard disk for
> > > > > corrupted files and
> > > > > bad sectors, system restore, checking and restoring my system
> > > > > files
> > > > > with sfc,
> > > > > and
> > > > > finally reinstalling IE6 and OE. The behavior does not change if I
> > > > > select
> > > > > a
> > > > > different e-mail client for IE. I am using Windows XP with SP2
> > > > > and all current patches. The only web browser on my system is IE.
> > > > > On the same computer I do not have a problem e-mailing a picture
> > > > > from a folder by
> > > > > right
> > > > > clicking on it, and selecting Ãf¢?oSend ToÃf¢?Ã,Â� and
> > > > > Ãf¢?oMail RecipientÃf¢?Ã,Â� from the context menu.
> > > > >
> > > > > Any suggestions?
> > > > > George B

George,

You can use JumpKnowledge, a free service, located at

www.jkn.com

to email any web page. jkn is the world's first-and-only "web-based"
web page emailer that is much more versatile then IE/Outlook "File,
Send, Page by E-mail..." For example, jkn supports framesets and is
smart enough to link to images instead of embedding them.

Jack


George B wrote:
> I have the following problem: in IE6 when trying to send a page by e-mail
> going through File, Send, Page by E-mail..., I get a popup window saying: "The
> current document type can not be sent as mail. Would you like to send a
> Shortcut instead?" with two available options: "Yes" and "No". If I click on
> Yes Outlook Express opens and sends the link of the web page. The rest of the
> Send submenu options work OK. When right clicking an image in an open web
> site and selecting "E-mail picture..." from the context menu, the same window
> pops up. This happens every time and on every web site I am browsing, unlike
> my other computer which has similar configuration, absolutely the same
> applications installed, and feeds web pages and images to OE without a
> problem. So far I tried scanning my hard disk for corrupted files and bad
> sectors, system restore, checking and restoring my system files with sfc, and
> finally reinstalling IE6 and OE. The behavior does not change if I select a
> different e-mail client for IE. I am using Windows XP with SP2 and all
> current patches. The only web browser on my system is IE. On the same
> computer I do not have a problem e-mailing a picture from a folder by right
> clicking on it, and selecting "Send To" and "Mail Recipient" from the context
> menu.
>
> Any suggestions?
> George B

Thank you very much for your help, PA Bear! Creating a new identity and
switching identities fixed the problem. Apparently my main identity file is
corrupt. How do I get rid of the corrupted main identity? What is the file's
name and can I physically delete it?

George B

"PA Bear" wrote:

> Your current OE Identity may be damaged, especially if its the default Main
> Identity. Try the action in a new Named Identity (File>Identities>Add new
> identity; Also make the new identity the default via File>Identities>Manage
> identities). Assuming all is well, import messages from the old Identity
> before deleting it (File>Identities>Manage Identities).
>
> To avoid such corruption in future:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a manual
> compact of all OE folders while "working offline". More at
> http://insideoe.tomsterdam.com/files/maintain.htm.
>
> - Do not attempt to close OE via Task Manager or shutdown your machine if
> Automatic Compacting is taking place (WinXP SP2 only).
>
> - Your anti-virus application's email scanning feature can also cause such
> corruption. Disable it. It provides no additional protection.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
>
> George B wrote:
> > It did not. I am using Norton antivirus and the XP firewall. disabling
> > them did not make a difference.
> > Thanks for helping PA Bear!
> >
> > George B
> >
> > "PA Bear" wrote:
> >
> > > See if disabling your anti-virus application and/or third-party firewall
> > > makes any difference, George. Be careful!
> > > --
> > > George B wrote:
> > > > Sorry PA Bear, it is already checked! The problem is somewhere else.
> > > >
> > > > "PA Bear" wrote:
> > > >
> > > > > CrystalBallÃ,© sez: OE Tools > Options > Send > Mail Sending
> > > > > Format > HTML > Include pictures with messages (checked?)
> > > > > --
> > > > > OE6-specific newsgroup:
> > > > > news://msnews.microsoft.com/microsof...tlooke xpress
> > > > > OE General newsgroup:
> > > > > news://msnews.microsoft.com/microsof...xpress.general
> > > > >
> > > > > George B wrote:
> > > > > > I have the following problem: in IE6 when trying to send a page by
> > > > > > e-mail
> > > > > > going through File, Send, Page by E-mailÃf¢?Ã,¦, I get a popup
> > > > > > window saying: Ãf¢?oThe current document type can not be sent as
> > > > > > mail. Would
> > > > > > you like to
> > > > > > send a
> > > > > > Shortcut instead?Ãf¢?Ã,Â� with two available options:
> > > > > > Ãf¢?oYesÃf¢?Ã,Â� and Ãf¢?oNoÃf¢?Ã,Â�. If I click on Yes
> > > > > > Outlook Express opens and sends the link of the web
> > > > > > page. The rest of the
> > > > > > Send submenu options work OK. When right clicking an image in an
> > > > > > open
> > > > > > web
> > > > > > site and selecting Ãf¢?oE-mail pictureÃf¢?Ã,¦Ãf¢?Ã,Â� from
> > > > > > the context menu, the
> > > > > > same window pops up. This happens every time and on every web
> > > > > > site I
> > > > > > am browsing, unlike
> > > > > > my other computer which has similar configuration, absolutely the
> > > > > > same applications installed, and feeds web pages and images to OE
> > > > > > without a problem. So far I tried scanning my hard disk for
> > > > > > corrupted files and
> > > > > > bad sectors, system restore, checking and restoring my system
> > > > > > files
> > > > > > with sfc,
> > > > > > and
> > > > > > finally reinstalling IE6 and OE. The behavior does not change if I
> > > > > > select
> > > > > > a
> > > > > > different e-mail client for IE. I am using Windows XP with SP2
> > > > > > and all current patches. The only web browser on my system is IE.
> > > > > > On the same computer I do not have a problem e-mailing a picture
> > > > > > from a folder by
> > > > > > right
> > > > > > clicking on it, and selecting Ãf¢?oSend ToÃf¢?Ã,Â� and
> > > > > > Ãf¢?oMail RecipientÃf¢?Ã,Â� from the context menu.
> > > > > >
> > > > > > Any suggestions?
> > > > > > George B
>
>

1. Make sure you've imported messages from the old identity (if you want
them) into the new identity before deleting the old one.

2. Make a note of Main Identity's location (Tools > Options > Maintenance >
Store folder).

3a. File > Identities > Manage identities > Select 'Main Identity' > press
Remove;

3b. Close OE & reboot;

3c. Confirm that OE opens to the new identity.

4. In Windows Explorer, navigate to the location you wrote down in #2 above.
If the store folder persists, Delete it.

George, please post future OE questions to one of these OE-specific
newsgroups for faster assistance:
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...tlooke xpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


George B wrote:
> Thank you very much for your help, PA Bear! Creating a new identity and
> switching identities fixed the problem. Apparently my main identity file
> is corrupt. How do I get rid of the corrupted main identity? What is the
> file's name and can I physically delete it?
>
> George B
>
> "PA Bear" wrote:
>
> > Your current OE Identity may be damaged, especially if its the default
> > Main Identity. Try the action in a new Named Identity
> > (File>Identities>Add new identity; Also make the new identity the
> > default via File>Identities>Manage identities). Assuming all is well,
> > import messages from the old Identity before deleting it
> > (File>Identities>Manage Identities).
> >
> > To avoid such corruption in future:
> >
> > - Don't use Inbox or Sent Items to archive messages. Move them to local
> > folders created for this purpose.
> >
> > - Empty Deleted Items folder daily.
> >
> > - Disable Background Compacting [N/A in SP2] and frequently perform a
> > manual compact of all OE folders while "working offline". More at
> > http://insideoe.tomsterdam.com/files/maintain.htm.
> >
> > - Do not attempt to close OE via Task Manager or shutdown your machine
> > if Automatic Compacting is taking place (WinXP SP2 only).
> >
> > - Your anti-virus application's email scanning feature can also cause
> > such corruption. Disable it. It provides no additional protection.
> > --
> > George B wrote:
> > > It did not. I am using Norton antivirus and the XP firewall. disabling
> > > them did not make a difference.
> > > Thanks for helping PA Bear!
> > >
> > > > See if disabling your anti-virus application and/or third-party
> > > > firewall makes any difference, George. Be careful!
> > > > --
> > > > George B wrote:
> > > > > Sorry PA Bear, it is already checked! The problem is somewhere
> > > > > else.
> > > > >
> > > > > "PA Bear" wrote:
> > > > >
> > > > > > CrystalBallÃf,Ã,© sez: OE Tools > Options > Send > Mail Sending
> > > > > > Format > HTML > Include pictures with messages (checked?)
> > > > > > --
> > > > > > OE6-specific newsgroup:
> > > > > > news://msnews.microsoft.com/microsof...tlooke xpress
> > > > > > OE General newsgroup:
> > > > > > news://msnews.microsoft.com/microsof...xpress.general
> > > > > >
> > > > > > George B wrote:
> > > > > > > I have the following problem: in IE6 when trying to send a
> > > > > > > page by
> > > > > > > e-mail
> > > > > > > going through File, Send, Page by E-mailÃffÃ,¢?Ãf,Ã,¦, I
> > > > > > > get a popup window saying: ÃffÃ,¢?oThe current document type
> > > > > > > can not be sent as
> > > > > > > mail. Would
> > > > > > > you like to
> > > > > > > send a
> > > > > > > Shortcut instead?ÃffÃ,¢?Ãf,Ã,Â� with two available options:
> > > > > > > ÃffÃ,¢?oYesÃffÃ,¢?Ãf,Ã,Â� and ÃffÃ,¢?oNoÃffÃ,¢?Ãf,Ã,Â�.
> > > > > > > If I click on Yes Outlook Express opens and sends the link of
> > > > > > > the web
> > > > > > > page. The rest of the
> > > > > > > Send submenu options work OK. When right clicking an image in
> > > > > > > an
> > > > > > > open
> > > > > > > web
> > > > > > > site and selecting ÃffÃ,¢?oE-mail
> > > > > > > pictureÃffÃ,¢?Ãf,Ã,¦ÃffÃ,¢?Ãf,Ã,Â� from the context menu,
> > > > > > > the
> > > > > > > same window pops up. This happens every time and on every web
> > > > > > > site I
> > > > > > > am browsing, unlike
> > > > > > > my other computer which has similar configuration, absolutely
> > > > > > > the
> > > > > > > same applications installed, and feeds web pages and images
> > > > > > > to OE
> > > > > > > without a problem. So far I tried scanning my hard disk for
> > > > > > > corrupted files and
> > > > > > > bad sectors, system restore, checking and restoring my system
> > > > > > > files
> > > > > > > with sfc,
> > > > > > > and
> > > > > > > finally reinstalling IE6 and OE. The behavior does not change
> > > > > > > if I
> > > > > > > select
> > > > > > > a
> > > > > > > different e-mail client for IE. I am using Windows XP with SP2
> > > > > > > and all current patches. The only web browser on my system is
> > > > > > > IE.
> > > > > > > On the same computer I do not have a problem e-mailing a
> > > > > > > picture
> > > > > > > from a folder by
> > > > > > > right
> > > > > > > clicking on it, and selecting ÃffÃ,¢?oSend ToÃffÃ,¢?Ãf,Ã,Â�
> > > > > > > and ÃffÃ,¢?oMail RecipientÃffÃ,¢?Ãf,Ã,Â� from the context
> > > > > > > menu.
> > > > > > >
> > > > > > > Any suggestions?
> > > > > > > George B