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#1
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I'm running an up-to-date Windows XP Professional X64 system with IE
completely up-to-date. The 64-bit version works fine for all users. However, there is one user on my machine that cannot use 32-bit IE or any instant messaging applications. Whenever she presses a key, the window closes completely. I've used Ad-Aware SE, Spybot S&D, and Microsoft's Antispyware applications and none have resolved this issue. I've also done a full virus scan and failed to locate the problem. I've read similar problems but nothing exactly the same. I've seen everything from CTHelper for Creative cards causing conflicts with plug-ins to "your machine has been hijacked." I would like to repair this problem without removing and reinstalling, is anyone familiar with this? |
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#2
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Hi Anthony
Try disabling IE plugins to test if they may be a cause. From Start>Settings>Control Panel select Internet Options. You will find the option to 'Disable third-party browser extensions' on the Advanced tab.(Since you can't launch it from IE) I don't have a 64-bit machine, so I am only guessing but it sounds to me like not all the files for Internet Explorer have been registered properly. You may try repairing IE. See the following. http://support.microsoft.com/default.aspx?kbid=318378 "Anthony Moran" <wsuraider@gmail.com> wrote in message news 7D6DA85-7699-4B2E-A420-A3CCA57D10F4@microsoft.com...> I'm running an up-to-date Windows XP Professional X64 system with IE > completely up-to-date. The 64-bit version works fine for all users. > However, there is one user on my machine that cannot use 32-bit IE or any > instant messaging applications. Whenever she presses a key, the window > closes completely. I've used Ad-Aware SE, Spybot S&D, and Microsoft's > Antispyware applications and none have resolved this issue. I've also done a > full virus scan and failed to locate the problem. > > I've read similar problems but nothing exactly the same. I've seen > everything from CTHelper for Creative cards causing conflicts with plug-ins > to "your machine has been hijacked." I would like to repair this problem > without removing and reinstalling, is anyone familiar with this? |
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