Cannot connect to web site


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  #1  
Old 01-05-2006, 04:24 PM
DavidS
 
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Default Cannot connect to web site

I use uko2.co.uk for Web Emails but cannot connect to their web mail
page or even fire up their web site. Anything with UKO2 fails to do
anything. All my other web sites fire up no problem. I have tried
turning off the firewall and also Norton Antivirus but the result is
always the same. This suddenly started as I have used them for over
two years.
Any help would be most welcome!
David

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  #2  
Old 01-05-2006, 04:24 PM
siljaline
 
Posts: n/a
Default Re: Cannot connect to web site

"DavidS" wrote:
>I use uko2.co.uk for Web Emails but cannot connect to their web mail
> page or even fire up their web site. Anything with UKO2 fails to do
> anything. All my other web sites fire up no problem. I have tried
> turning off the firewall and also Norton Antivirus but the result is
> always the same. This suddenly started as I have used them for over
> two years.


They appear to be your ISP as well?
This is Google's cache of the URL, call them and request local support.
It may be an issue with your account and nothing more.

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
_________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address
is invalid that we may all benefit.





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  #3  
Old 01-05-2006, 04:24 PM
PA Bear
 
Posts: n/a
Default Re: Cannot connect to web site

What happens when you try to go to http://www.uko2.co.uk/, David? Post any
error messages received in their entirety.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

DavidS wrote:
> I use uko2.co.uk for Web Emails but cannot connect to their web mail
> page or even fire up their web site. Anything with UKO2 fails to do
> anything. All my other web sites fire up no problem. I have tried
> turning off the firewall and also Norton Antivirus but the result is
> always the same. This suddenly started as I have used them for over
> two years.
> Any help would be most welcome!
> David


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  #4  
Old 01-05-2006, 04:24 PM
DavidS
 
Posts: n/a
Default Re: Cannot connect to web site

Hi,
I have been in contact with UKO2 and they tell me that everything is
fine their end. I have asked a friend to see if his machine connects
- It does - no problem.
I have tried using Opera, IE6 and Firefox with the same results. The
message I get is on a white page stating -
Could not locate remote server. You tried to access the address
http://www.uko2.co.uk/, which is currently unavailable. Please make
sure that the Web address (URL) is correctly spelled and punctuated,
then try reloading the page.
Make sure your Internet connection is active and check whether other
applications that rely on the same connection are working.
Check that the setup of any Internet security software is correct and
does not interfere with ordinary Web browsing.
If you are behind a firewall on a Local Area Network and think this may
be causing problems, talk to your systems administrator.
Try pressing the F12 key on your keyboard and disabling proxy servers,
unless you know that you are required to use a proxy to connect to the
Internet. Reload the page.
I am at a loss as what the problem is and so are UKO2.
Any help would be most welcome.

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  #5  
Old 01-05-2006, 04:25 PM
DavidS
 
Posts: n/a
Default Re: Cannot connect to web site

All working correctly now... I tried all sorts but in the end a friend
suggested I went to internet options and deleted cookies,files and
history. I thought this was a bit too easy and I would be wasting my
time - BUT.

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  #6  
Old 01-05-2006, 04:25 PM
siljaline
 
Posts: n/a
Default Re: Cannot connect to web site

"DavidS" wrote:
> All working correctly now... I tried all sorts but in the end a friend
> suggested I went to internet options and deleted cookies,files and
> history. I thought this was a bit too easy and I would be wasting my
> time - BUT.


Thank you for the feedback - good to hear you are able to access the site.

Regards,
Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
_________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address
is invalid that we may all benefit.





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  #7  
Old 01-05-2006, 04:25 PM
w652tac@nsworld.com
 
Posts: n/a
Default Re: Cannot connect to web site


siljaline wrote:
> "DavidS" wrote:
> > All working correctly now... I tried all sorts but in the end a friend
> > suggested I went to internet options and deleted cookies,files and
> > history. I thought this was a bit too easy and I would be wasting my
> > time - BUT.

>
> Thank you for the feedback - good to hear you are able to access the site.


After about half an hour I was unable to connect once again. I tried
various things but in desperation I have ditched UKO2 and signed up to
another ISP. This is working perfectly. Thank you all for your
help.
David

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  #8  
Old 01-05-2006, 04:25 PM
siljaline
 
Posts: n/a
Default Re: Cannot connect to web site

<w652tac@nsworld.com> wrote:
<snip>
> After about half an hour I was unable to connect once again. I tried
> various things but in desperation I have ditched UKO2 and signed up to
> another ISP. This is working perfectly. Thank you all for your
> help.


That's a disappointment to hear, though if the original ISP was not able to
help you and we were not, it would seem that the choice you made was a
reasonable one.

Good luck and feel free to post back if you continue to have trouble.

Regards,

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
_________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address
is invalid that we may all benefit.



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Cannot connect to web site