One of our users cannot access any secure (https) page. The machine has
been scanned by Trend Micro and Norton and does not apparently have any
malware. We have tried all the suggestions in
http://support.microsoft.com/default...b;en-us;813444 and the
problem remains unsolved. Any suggestions?
TIA,

Troubleshooting Secure Sites (WinXP/IE6 SP2)
http://support.microsoft.com/?kbid=870700

Troubleshooting Secure Sites (WinXP/IE6 SP1)
http://support.microsoft.com/default...b;en-us;813444

Sandi's Secure Sites Page
http://inetexplorer.mvps.org/archive...m#secure_sites

Use Security and Privacy Features in Internet Explorer 6 (WinXP)
http://www.microsoft.com/windowsxp/p...curity/ie6.asp

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30, or
other appropriate forums for expert analysis, not here.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


WAW wrote:
> One of our users cannot access any secure (https) page. The machine has
> been scanned by Trend Micro and Norton and does not apparently have any
> malware. We have tried all the suggestions in
> http://support.microsoft.com/default...b;en-us;813444 and the
> problem remains unsolved. Any suggestions?
> TIA,