I keep getting the same two error messages now for the past 10 days. IE has
encountered a problem and has to close, then I get the message that it is not
responding. I usually have to go to the task manager to close. Then I get
the message that I choose to close a nonresponsive IE. I'm usually taken to
one of two IE Response pages with suggestions on how to solve the problem.
Nothing yet has helped. I feel the problem started with virus/spyware
infections. Any help??!!

Hi,
You're right. It's likely that another program, probably malware, is causing
this problem.

Start by running BHODemon 2.0 from
http://www.definitivesolutions.com/bhodemon.htm The offender may simply be a
BHO.

Then you should also download, update and run Ad-aware, Spybot and (if
running WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_R...tion:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/...moving_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/secu...ywarewhat.mspx

Some malware must be removed manually. You may have to register and post a
HijackThis log to one of these forums for additional help. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.

* HijackThis Quick Start
http://www.tomcoyote.org/hjt/#Top
* HijackThis Tutorial and Download
http://www.bleepingcomputer.com/foru...howtutorial=42

http://forum.aumha.org/viewforum.php?f=30
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php
http://forums.net-integration.net/
http://www.atribune.org/forums/index.php?showforum=21

Or...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
toolbars and other add-ons for IE, anti-virus, etc. Take a look at any
program that might be interfering with IE. You may have to reinstall, or not
reinstall, a program.

This (lengthy) troubleshooting process may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

Hope this helps,
Don
[MS MVP- IE]


"exRealtor" <exRealtor[at]discussions.microsoft.com> wrote in message
news:3BAB865D-382C-4774-9C75-60F8E9E50684@microsoft.com...
> I keep getting the same two error messages now for the past 10 days. IE
has
> encountered a problem and has to close, then I get the message that it is
not
> responding. I usually have to go to the task manager to close. Then I
get
> the message that I choose to close a nonresponsive IE. I'm usually taken
to
> one of two IE Response pages with suggestions on how to solve the problem.
> Nothing yet has helped. I feel the problem started with virus/spyware
> infections. Any help??!!

Hi Don:

Thanks for your help....I'll print tit and see if I can follow your
instructions.

I do have and use Norton AntiVirus; Spybot SD; Ad-aware; MS
AntiSpyware(Beta1), and; a-squared. I must have done something to allow some
malware to pass through being blocked!!

I'll take steps and then try the HJT log posting. Again, thanks for your
input!!

Richard - exRealtor
Life Is Good!


"Don Varnau" wrote:

> Hi,
> You're right. It's likely that another program, probably malware, is causing
> this problem.
>
> Start by running BHODemon 2.0 from
> http://www.definitivesolutions.com/bhodemon.htm The offender may simply be a
> BHO.
>
> Then you should also download, update and run Ad-aware, Spybot and (if
> running WinXP) MS Anti-Spyware (Beta.)
> See these sites for help:
> Dealing with Unwanted Spyware and Parasites:
> http://mvps.org/winhelp2002/unwanted.htm
> The Parasite Fight http://www.aumha.org/a/quickfix.htm
> Malware Removal and Prevention Overview - CastleCopsWiki:
> http://wiki.castlecops.com/Malware_R...tion:_Overview
> Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
> Removing Malware:
> http://www.elephantboycomputers.com/...moving_Malware
> What you can do about spyware and other unwanted software:
> http://www.microsoft.com/athome/secu...ywarewhat.mspx
>
> Some malware must be removed manually. You may have to register and post a
> HijackThis log to one of these forums for additional help. Look for the
> proper forum and an "Important- Read This First" message so that you follow
> proper procedure.
>
> * HijackThis Quick Start
> http://www.tomcoyote.org/hjt/#Top
> * HijackThis Tutorial and Download
> http://www.bleepingcomputer.com/foru...howtutorial=42
>
> http://forum.aumha.org/viewforum.php?f=30
> http://castlecops.com/forums.html
> http://tomcoyote.com/forums/
> http://www.bleepingcomputer.com/forums/
> http://forums.spywareinfo.com/
> http://www.spywarewarrior.com/index.php
> http://forums.maddoktor2.com/index.php
> http://forums.net-integration.net/
> http://www.atribune.org/forums/index.php?showforum=21
>
> Or...
> A legitimate program running in the background may be causing this. Disable
> (for diagnostic purposes) programs such as pop-up blockers, security,
> toolbars and other add-ons for IE, anti-virus, etc. Take a look at any
> program that might be interfering with IE. You may have to reinstall, or not
> reinstall, a program.
>
> This (lengthy) troubleshooting process may help:
> 276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
> Internet Explorer: http://support.microsoft.com/?kbid=276393
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
>
> "exRealtor" <exRealtor[at]discussions.microsoft.com> wrote in message
> news:3BAB865D-382C-4774-9C75-60F8E9E50684@microsoft.com...
> > I keep getting the same two error messages now for the past 10 days. IE
> has
> > encountered a problem and has to close, then I get the message that it is
> not
> > responding. I usually have to go to the task manager to close. Then I
> get
> > the message that I choose to close a nonresponsive IE. I'm usually taken
> to
> > one of two IE Response pages with suggestions on how to solve the problem.
> > Nothing yet has helped. I feel the problem started with virus/spyware
> > infections. Any help??!!
>
>

Hi Again Don:

Just FYI....I was just able to start going through your reply to start
looking at all your suggestions. The very 1st one, " Start by running
BHODemon 2.0 from
http://www.definitivesolutions.com/bhodemon.htm The offender may simply be a
BHO.", took me to BHODeamon home page where is states that it is no longer
being updated or serviced due to a house fire. I did go ahead and downloaded
it from Major geeks and it did find a BHO, one I had already disabled. It
was a little misguiding in instructing how to Enable or disable them. I
checked the box and then could not uncheck it. That seemed to enable it
because I could not get back into my home page. Went to Manage ad-on and
disabled it again there.

Im going to continue with your list of suggestions!

Thanks again....



"Don Varnau" wrote:

> Hi,
> You're right. It's likely that another program, probably malware, is causing
> this problem.
>
> Start by running BHODemon 2.0 from
> http://www.definitivesolutions.com/bhodemon.htm The offender may simply be a
> BHO.
>
> Then you should also download, update and run Ad-aware, Spybot and (if
> running WinXP) MS Anti-Spyware (Beta.)
> See these sites for help:
> Dealing with Unwanted Spyware and Parasites:
> http://mvps.org/winhelp2002/unwanted.htm
> The Parasite Fight http://www.aumha.org/a/quickfix.htm
> Malware Removal and Prevention Overview - CastleCopsWiki:
> http://wiki.castlecops.com/Malware_R...tion:_Overview
> Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
> Removing Malware:
> http://www.elephantboycomputers.com/...moving_Malware
> What you can do about spyware and other unwanted software:
> http://www.microsoft.com/athome/secu...ywarewhat.mspx
>
> Some malware must be removed manually. You may have to register and post a
> HijackThis log to one of these forums for additional help. Look for the
> proper forum and an "Important- Read This First" message so that you follow
> proper procedure.
>
> * HijackThis Quick Start
> http://www.tomcoyote.org/hjt/#Top
> * HijackThis Tutorial and Download
> http://www.bleepingcomputer.com/foru...howtutorial=42
>
> http://forum.aumha.org/viewforum.php?f=30
> http://castlecops.com/forums.html
> http://tomcoyote.com/forums/
> http://www.bleepingcomputer.com/forums/
> http://forums.spywareinfo.com/
> http://www.spywarewarrior.com/index.php
> http://forums.maddoktor2.com/index.php
> http://forums.net-integration.net/
> http://www.atribune.org/forums/index.php?showforum=21
>
> Or...
> A legitimate program running in the background may be causing this. Disable
> (for diagnostic purposes) programs such as pop-up blockers, security,
> toolbars and other add-ons for IE, anti-virus, etc. Take a look at any
> program that might be interfering with IE. You may have to reinstall, or not
> reinstall, a program.
>
> This (lengthy) troubleshooting process may help:
> 276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
> Internet Explorer: http://support.microsoft.com/?kbid=276393
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
>
> "exRealtor" <exRealtor[at]discussions.microsoft.com> wrote in message
> news:3BAB865D-382C-4774-9C75-60F8E9E50684@microsoft.com...
> > I keep getting the same two error messages now for the past 10 days. IE
> has
> > encountered a problem and has to close, then I get the message that it is
> not
> > responding. I usually have to go to the task manager to close. Then I
> get
> > the message that I choose to close a nonresponsive IE. I'm usually taken
> to
> > one of two IE Response pages with suggestions on how to solve the problem.
> > Nothing yet has helped. I feel the problem started with virus/spyware
> > infections. Any help??!!
>
>

Thanks for the info on BHODemon. I'll update my bookmarks.

Don
[MS MVP- IE]

"exRealtor" <exRealtor[at]discussions.microsoft.com> wrote in message
news:AB07D075-8391-472E-A918-9694E68DC49E@microsoft.com...
> Hi Again Don:
>
> Just FYI....I was just able to start going through your reply to start
> looking at all your suggestions. The very 1st one, " Start by
running
> BHODemon 2.0 from
> http://www.definitivesolutions.com/bhodemon.htm The offender may simply be
a
> BHO.", took me to BHODeamon home page where is states that it is no longer
> being updated or serviced due to a house fire. I did go ahead and
downloaded
> it from Major geeks and it did find a BHO, one I had already disabled. It
> was a little misguiding in instructing how to Enable or disable them. I
> checked the box and then could not uncheck it. That seemed to enable it
> because I could not get back into my home page. Went to Manage ad-on and
> disabled it again there.
>
> Im going to continue with your list of suggestions!
>
> Thanks again....

> "Don Varnau" wrote:
>
[snip]