XP Pro SP2 IE6 I a recent problem - I cannot download files e.g. clicking a
URL with a .pdf download produces a red top left corner of blacnk screen -
this happens with a wide range of file types - any ideas

Hi,
Turn on the Windows Firewall (from Security Center or Control Panel) and
disable Norton Internet Security.

Next, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Other possinbilities at http://inetexplorer.mvps.org/answers/40.html
Specific to PDF files: http://windowsxp.mvps.org/ie/pdf.htm

Hope this helps,
Don
[MS MVP- IE]

"Andy Frew" <Andy Frew[at]discussions.microsoft.com> wrote in message
news:68AAC7D9-E861-4785-A1F7-B7223CA5F46B@microsoft.com...
> XP Pro SP2 IE6 I a recent problem - I cannot download files e.g. clicking
a
> URL with a .pdf download produces a red top left corner of blacnk screen -
> this happens with a wide range of file types - any ideas

Hi Don - thank you for your quick reply - sadly none of these options made
any difference so I am really puzzled now - any further ideas?

Andy


"Don Varnau" wrote:

> Hi,
> Turn on the Windows Firewall (from Security Center or Control Panel) and
> disable Norton Internet Security.
>
> Next, clear the IE cache. IE> Tools> Internet Options> General> Delete
> files (and delete offline content when that dialog pops up) It's often
> recommended that the TIF folder be kept at about 50 MB (Settings.)
>
> Other possinbilities at http://inetexplorer.mvps.org/answers/40.html
> Specific to PDF files: http://windowsxp.mvps.org/ie/pdf.htm
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "Andy Frew" <Andy Frew[at]discussions.microsoft.com> wrote in message
> news:68AAC7D9-E861-4785-A1F7-B7223CA5F46B@microsoft.com...
> > XP Pro SP2 IE6 I a recent problem - I cannot download files e.g. clicking
> a
> > URL with a .pdf download produces a red top left corner of blacnk screen -
> > this happens with a wide range of file types - any ideas
>
>

Hi,
Corrupted cache?

Try deleting the Temporary Internet Files folder for the affected user
account. Make sure that you can see hidden files (Folder Options> View) Then
login as another user with administrator privileges, or from an
administrator account and delete the affected TIF folder from Windows
Explorer. It will be at [C:\Documents and Settings\username\Local
Settings\Temporary Internet Files]

You would not be able to delete this folder when logged in as
yourself- it's "In use." You should be able to delete it from the
Administrator account.

I would disable (as a test) any third-party program (security, ad-blocking,
etc) that might be causing this.

Internet Options> Security> Internet Zone> reset to Default.

I don't know what else I would try.

Don
[MS MVP- IE]


"Andy Frew" <AndyFrew[at]discussions.microsoft.com> wrote in message
news:CCBD14FF-1ACA-4B00-AF8B-2C69FFD83015@microsoft.com...
> Hi Don - thank you for your quick reply - sadly none of these options made
> any difference so I am really puzzled now - any further ideas?
>
> Andy

> > "Don Varnau" wrote:
> > Hi,
> > Turn on the Windows Firewall (from Security Center or Control Panel) and
> > disable Norton Internet Security.
> >
> > Next, clear the IE cache. IE> Tools> Internet Options> General> Delete
> > files (and delete offline content when that dialog pops up) It's often
> > recommended that the TIF folder be kept at about 50 MB (Settings.)
> >
> > Other possinbilities at http://inetexplorer.mvps.org/answers/40.html
> > Specific to PDF files: http://windowsxp.mvps.org/ie/pdf.htm

> > "Andy Frew" <Andy Frew[at]discussions.microsoft.com> wrote in message
> > news:68AAC7D9-E861-4785-A1F7-B7223CA5F46B@microsoft.com...
> > > XP Pro SP2 IE6 I a recent problem - I cannot download files e.g.
clicking
> > a
> > > URL with a .pdf download produces a red top left corner of blacnk
screen -
> > > this happens with a wide range of file types - any ideas