I have been having lots of freezes and error closing of Explorer lately. Also
it will not hold my settings at all. I was searching in System Information
today and found that there are two files missing in Explorer. iecont.dll and
iecontlc.dll Could this be the problem? If so how can I fix it. I went to
Microsoft and couldn't find anything except to remove and re-install Internet
Explorer. That was not an option in Windows Xp Add and Remove program. Their
directions was to repair or re-install Windows XP. I would rather not have to
do that if I don't absolutely have to. Any suggestions would be appreciated.
Thanks so much!

The files iecont.dll and icontlc.dll do not need to be present to use IE.

IE Tools > Internet Options > Are the Security and Advanced tabs present
here?

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


Singlemom wrote:
> I have been having lots of freezes and error closing of Explorer lately.
> Also it will not hold my settings at all. I was searching in System
> Information today and found that there are two files missing in Explorer.
> iecont.dll and iecontlc.dll Could this be the problem? If so how can I
> fix
> it. I went to Microsoft and couldn't find anything except to remove and
> re-install Internet Explorer. That was not an option in Windows Xp Add and
> Remove program. Their directions was to repair or re-install Windows XP. I
> would rather not have to do that if I don't absolutely have to. Any
> suggestions would be appreciated. Thanks so much!

"Singlemom" <Singlemom@discussions.microsoft.com> wrote in message
news:8F2680A2-6F6F-4681-97C4-347D5DC0097C@microsoft.com...
I have been having lots of freezes and error closing of Explorer lately. Also
it will not hold my settings at all. I was searching in System Information
today and found that there are two files missing in Explorer. iecont.dll and
iecontlc.dll Could this be the problem? If so how can I fix it. I went to
Microsoft and couldn't find anything except to remove and re-install Internet
Explorer. That was not an option in Windows Xp Add and Remove program. Their
directions was to repair or re-install Windows XP. I would rather not have to
do that if I don't absolutely have to. Any suggestions would be appreciated.
Thanks so much!

---------------------------------------------------------------------------------
What exactly did you mean by "I went to Microsoft..."?
Did you actually call Microsoft for support or just search their Knowledge Base
at http://support.microsoft.com/search/?adv=0?
Most likely, your system has been infested / compromised by some malware.
Best to follow PA Bear's advice.
In case you have not called Microsoft and would like to -
http://support.microsoft.com/common/...h=1&gprid=1173
---------------------------------------------------------------------------------

Thank you very much for your info. I had ran AdAware and Norton Anti Virus
with nothing showing up. I had CwShreddar but hadn't thought to run it. I did
have My Web Search on here. Removed all of it and it seems to be working
better now. Will know more in a few days I guess. Thanks again!

"PA Bear" wrote:

> The files iecont.dll and icontlc.dll do not need to be present to use IE.
>
> IE Tools > Internet Options > Are the Security and Advanced tabs present
> here?
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/archive/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> When all else fails, HijackThis v1.99.1
> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
> It will help you to both identify and remove any hijackware/spyware. **Post
> your log to http://forums.spywareinfo.com/,
> http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
> for expert analysis, not here.**
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
>
> Singlemom wrote:
> > I have been having lots of freezes and error closing of Explorer lately.
> > Also it will not hold my settings at all. I was searching in System
> > Information today and found that there are two files missing in Explorer.
> > iecont.dll and iecontlc.dll Could this be the problem? If so how can I
> > fix
> > it. I went to Microsoft and couldn't find anything except to remove and
> > re-install Internet Explorer. That was not an option in Windows Xp Add and
> > Remove program. Their directions was to repair or re-install Windows XP. I
> > would rather not have to do that if I don't absolutely have to. Any
> > suggestions would be appreciated. Thanks so much!
>
>

Thanks for your reply, I had searched the Knowledge Base for days at
Microsoft. I do believe I might have fixed the problem now. I found My Web
Search on here and removed it. It seems to be working better now.

"RWS" wrote:

> "Singlemom" <Singlemom@discussions.microsoft.com> wrote in message
> news:8F2680A2-6F6F-4681-97C4-347D5DC0097C@microsoft.com...
> I have been having lots of freezes and error closing of Explorer lately. Also
> it will not hold my settings at all. I was searching in System Information
> today and found that there are two files missing in Explorer. iecont.dll and
> iecontlc.dll Could this be the problem? If so how can I fix it. I went to
> Microsoft and couldn't find anything except to remove and re-install Internet
> Explorer. That was not an option in Windows Xp Add and Remove program. Their
> directions was to repair or re-install Windows XP. I would rather not have to
> do that if I don't absolutely have to. Any suggestions would be appreciated.
> Thanks so much!
>
> ---------------------------------------------------------------------------------
> What exactly did you mean by "I went to Microsoft..."?
> Did you actually call Microsoft for support or just search their Knowledge Base
> at http://support.microsoft.com/search/?adv=0?
> Most likely, your system has been infested / compromised by some malware.
> Best to follow PA Bear's advice.
> In case you have not called Microsoft and would like to -
> http://support.microsoft.com/common/...h=1&gprid=1173
> ---------------------------------------------------------------------------------
>
>
>

YW.

Hope you used CWShredder v2.19.

If problems persist, post your HijackThis log to one of the forums.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


Singlemom wrote:
> Thank you very much for your info. I had ran AdAware and Norton Anti Virus
> with nothing showing up. I had CwShreddar but hadn't thought to run it. I
> did have My Web Search on here. Removed all of it and it seems to be
> working
> better now. Will know more in a few days I guess. Thanks again!
>
> "PA Bear" wrote:
>
>> The files iecont.dll and icontlc.dll do not need to be present to use IE.
>>
>> IE Tools > Internet Options > Are the Security and Advanced tabs present
>> here?
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/archive/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine.blogspot.com/
>>
>> When all else fails, HijackThis v1.99.1
>> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
>> It will help you to both identify and remove any hijackware/spyware.
>> **Post your log to http://forums.spywareinfo.com/,
>> http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
>> for expert analysis, not here.**
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>>
>> Singlemom wrote:
>>> I have been having lots of freezes and error closing of Explorer lately.
>>> Also it will not hold my settings at all. I was searching in System
>>> Information today and found that there are two files missing in
>>> Explorer.
>>> iecont.dll and iecontlc.dll Could this be the problem? If so how can I
>>> fix
>>> it. I went to Microsoft and couldn't find anything except to remove and
>>> re-install Internet Explorer. That was not an option in Windows Xp Add
>>> and
>>> Remove program. Their directions was to repair or re-install Windows XP.
>>> I
>>> would rather not have to do that if I don't absolutely have to. Any
>>> suggestions would be appreciated. Thanks so much!