I have been trying to help my mother-in-law with her yahoo mail problem.
Recently, she has been unable to use any of the task buttons when a message
is open, such as Reply, Forward, Delete, etc. When we click it, nothing
happens. It worked before and I don't know what may have happened to cause
this. Does anyone have any ideas of how I can fix it? She also can not get
her auto-address function to work when she's typing in the beginning of
someone's name. Thanks in advance for any help you can offer!

Oatmealstout

There could be a couple of issues and some more info about her system may
help, but here are a couple of ideas.

Yahoo mail uses the Java Language (Not JavaScript) if I understand their
system correctly. There have recently been updates to the Sun Java Machine
which may have broken the installation on her computer. I just got advised
of another update for the Java Machine so maybe a visit to www.java.sun.com
may be in order. Even if she has an older system with the Microsoft version
of Java installed it would be better to install the Sun one... another link
is here if she has no Sun version at all.
http://java.com/en/download/index.jsp

It is also possible that she has been infected with some Spyware, this is
hard to avoid because it always 'Looks" reputable.

By all means wait for other opinions, but if neither of these sounds likely
then please post back with what operating system she has (98, 98SE,ME,XP or
whatever). Also has anything recently happened such as program installations
etc. Does she have any firewall, spam control or other security type
software?

I would recommend you try a spyware scan anyway so here are some links.


--
SpyBot Search and Destroy
http://www.safer-networking.org/en/download/
Microsoft Antispyware
http://www.microsoft.com/downloads/d...displaylang=en
Ad Aware
http://www.download.com/Ad-Aware-SE-...bj=dl&tag=top5
Important - LSP-Fix
http://www.cexx.org/lspfix.htm

Be aware that using either of these to actually remove spyware can result in
some programs refusing to work, in other words "Free" programs that you
downloaded on condition you accepted ads and so called "Research" may get
broken and you might want to uninstall them first. Some spyware actually
breaks Windows trying to force it's way in and you should arm yourself with
LSP-Fix before starting in case you lose internet connectivity.

http://www.broomeman.com/spyware/
http://www.nsclean.com/nws-root.html

Charlie



"oatmealstout" <oatmealstout@discussions.microsoft.com> wrote in message
news:1237A6D2-2DB3-4669-B556-9A32331DCC36@microsoft.com...
>I have been trying to help my mother-in-law with her yahoo mail problem.
> Recently, she has been unable to use any of the task buttons when a
> message
> is open, such as Reply, Forward, Delete, etc. When we click it, nothing
> happens. It worked before and I don't know what may have happened to
> cause
> this. Does anyone have any ideas of how I can fix it? She also can not
> get
> her auto-address function to work when she's typing in the beginning of
> someone's name. Thanks in advance for any help you can offer!
>
> Oatmealstout