IE 6 hangs, freezes computer when starting


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  #1  
Old 01-05-2006, 04:34 PM
Lee
 
Posts: n/a
Default IE 6 hangs, freezes computer when starting


Is there is any way to repair IE 6 without having to reinstall Windows XP ?
IE 6 is now using 100 % of my CPU power to open and run and it freezes my PC
whilst opening and takes forever to initially load and run. It seems to run
normally after it finally opens but sometimes still hangs. It continues to
use 100 % of CPU power most of the time, like when transitioning to another
web page. I have very fast DSL and still downloading files is a problem now
with this messed up IE. I have scanned my hard drive multiple times with
anti-virus and 4 anti-spyware programs and have found no infection of my PC.
I have run the scannow program and found no problems to indicate a repair of
IE is needed from the Windows installation disk. The rest of the programs on
my PC seem to be running normally. I have deleted my temporary files for all
accounts so they would reinstall upon reboot as that was suggested elsewhere
as a possible solution if my temporary files might have been corrupted: this
possible solution solved nothing but caused no further problems. I have
tried to do an in place repair/reinstallation of IE from the installation
disk but the process won't complete: this was a solution suggested in a PC
troubleshooting book. I have searched endlessly online for helpful articles
and have tried everything. Has anyone else had a similar problem and what did
you do about this?

I have read that you can't delete and reinstall IE 6 with Windows XP as the
program is too tightly wound into XP: you can only disable IE's browser
features. I downloaded the Firefox browser to try it and I love it but it
still can't do everything IE can do. At least Firefox CAN be deleted and
reinstalled if I develop any problems with that program ! I have refused to
reinstall Windows XP over ONE program causing problems like this... is this
what I'm going to wind up having to do anyway ?


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  #2  
Old 01-05-2006, 04:34 PM
Lee
 
Posts: n/a
Default RE: IE 6 hangs, freezes computer when starting



"Lee" wrote:

>
> Is there is any way to repair IE 6 without having to reinstall Windows XP ?
> IE 6 is now using 100 % of my CPU power to open and run and it freezes my PC
> whilst opening and takes forever to initially load and run. It seems to run
> normally after it finally opens but sometimes still hangs. It continues to
> use 100 % of CPU power most of the time, like when transitioning to another
> web page. I have very fast DSL and still downloading files is a problem now
> with this messed up IE. I have scanned my hard drive multiple times with
> anti-virus and 4 anti-spyware programs and have found no infection of my PC.
> I have run the scannow program and found no problems to indicate a repair of
> IE is needed from the Windows installation disk. The rest of the programs on
> my PC seem to be running normally. I have deleted my temporary files for all
> accounts so they would reinstall upon reboot as that was suggested elsewhere
> as a possible solution if my temporary files might have been corrupted: this
> possible solution solved nothing but caused no further problems. I have
> tried to do an in place repair/reinstallation of IE from the installation
> disk but the process won't complete: this was a solution suggested in a PC
> troubleshooting book. I have searched endlessly online for helpful articles
> and have tried everything. Has anyone else had a similar problem and what did
> you do about this?
>
> I have read that you can't delete and reinstall IE 6 with Windows XP as the
> program is too tightly wound into XP: you can only disable IE's browser
> features. I downloaded the Firefox browser to try it and I love it but it
> still can't do everything IE can do. At least Firefox CAN be deleted and
> reinstalled if I develop any problems with that program ! I have refused to
> reinstall Windows XP over ONE program causing problems like this... is this
> what I'm going to wind up having to do anyway ?
>
>

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  #3  
Old 01-05-2006, 04:34 PM
Frank Saunders, MS-MVP OE
 
Posts: n/a
Default Re: IE 6 hangs, freezes computer when starting

"Lee" <Lee@discussions.microsoft.com> wrote in message
news:0E3A5390-B344-4C91-B96D-488AFE04CEE6@microsoft.com
> Is there is any way to repair IE 6 without having to reinstall
> Windows XP ? IE 6 is now using 100 % of my CPU power to open and run
> and it freezes my PC whilst opening and takes forever to initially
> load and run. It seems to run normally after it finally opens but
> sometimes still hangs. It continues to use 100 % of CPU power most
> of the time, like when transitioning to another web page. I have
> very fast DSL and still downloading files is a problem now with this
> messed up IE. I have scanned my hard drive multiple times with
> anti-virus and 4 anti-spyware programs and have found no infection of
> my PC. I have run the scannow program and found no problems to
> indicate a repair of IE is needed from the Windows installation disk.
> The rest of the programs on my PC seem to be running normally. I have
> deleted my temporary files for all accounts so they would reinstall
> upon reboot as that was suggested elsewhere as a possible solution if
> my temporary files might have been corrupted: this possible solution
> solved nothing but caused no further problems. I have tried to do an
> in place repair/reinstallation of IE from the installation disk but
> the process won't complete: this was a solution suggested in a PC
> troubleshooting book. I have searched endlessly online for helpful
> articles and have tried everything. Has anyone else had a similar
> problem and what did you do about this?
>
> I have read that you can't delete and reinstall IE 6 with Windows XP
> as the program is too tightly wound into XP: you can only disable
> IE's browser features. I downloaded the Firefox browser to try it
> and I love it but it still can't do everything IE can do. At least
> Firefox CAN be deleted and reinstalled if I develop any problems with
> that program ! I have refused to reinstall Windows XP over ONE
> program causing problems like this... is this what I'm going to wind
> up having to do anyway ?


Repairing is not likely to help, but I'll get to how below.

You might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/secu...ssoftware.mspx

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off.
The section
Windows XP and Windows XP SP1: Edit the registry and install Internet
Explorer 6
works on earlier versions of Windows.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/



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  #4  
Old 01-05-2006, 04:35 PM
Lee
 
Posts: n/a
Default Re: IE 6 hangs, freezes computer when starting

Thanks for your reply, Frank. Actually I've been reading other threads and
found some of your replies to other people and already read some of the links
you provided. None of it particularly helped my situation, unfortunately.

I may try to reinstall IE by doing the edit of the registry method, but I'm
a little intimidated by that. I am uncomfortable with tampering with my PC's
registry. And then how do I know this will really solve the problem, ya know
?

I just got Hijack This, scanned my computer, don't see anything unusual in
the scan log but then I'm not too sure of that. Any other thoughts ?



"Frank Saunders, MS-MVP OE" wrote:


> Repairing is not likely to help, but I'll get to how below.
>
> You might be infested with malware.
> What You Should Know About Spyware
> http://www.microsoft.com/athome/secu...ssoftware.mspx
>
> So How Did I Get Infected Anyway?
> http://www.wilderssecurity.com/showthread.php?t=27971
>
> Help with Hijackware
> All MS - MVP Sites.
> (http://aumha.org/a/parasite.htm)
> (http://aumha.org/a/quickfix.htm)
> (http://mvps.org/winhelp2002/unwanted.htm)
> (http://inetexplorer.mvps.org/darnit.html)
> (http://www.mvps.org/sramesh2k/Malware_Defence.htm)
>
> Unexplained computer behavior may be caused by deceptive software.
> http://support.microsoft.com/kb/827315
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
> XP
> http://support.microsoft.com/?kbid=318378
> Make sure your anti-virus is turned off.
> The section
> Windows XP and Windows XP SP1: Edit the registry and install Internet
> Explorer 6
> works on earlier versions of Windows.
>
> --
> Frank Saunders, MS-MVP OE
> Please respond in Newsgroup. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com/security/protect/
>
>
>
>

Reply With Quote
  #5  
Old 01-05-2006, 04:35 PM
Frank Saunders, MS-MVP OE
 
Posts: n/a
Default Re: IE 6 hangs, freezes computer when starting

Register here: http://aumha.net/profile.php?mode=register
Once you have received your registration confirmation, post your HJT
log here: *(for expert analysis)*
http://aumha.net/viewforum.php?f=30

Please see http://aumha.net/viewtopic.php?t=4075 and
http://aumha.org/a/quickfix.htm before posting to the forum.

--
Frank Saunders, MS-MVP OE

"Lee" <Lee@discussions.microsoft.com> wrote in message
news0596094-ED05-4FAD-BE30-2B8DEC7D6469@microsoft.com
> Thanks for your reply, Frank. Actually I've been reading other
> threads and found some of your replies to other people and already
> read some of the links you provided. None of it particularly helped
> my situation, unfortunately.
>
> I may try to reinstall IE by doing the edit of the registry method,
> but I'm a little intimidated by that. I am uncomfortable with
> tampering with my PC's registry. And then how do I know this will
> really solve the problem, ya know ?
>
> I just got Hijack This, scanned my computer, don't see anything
> unusual in the scan log but then I'm not too sure of that. Any
> other thoughts ?
>
>
>
> "Frank Saunders, MS-MVP OE" wrote:
>
>
>> Repairing is not likely to help, but I'll get to how below.
>>
>> You might be infested with malware.
>> What You Should Know About Spyware
>> http://www.microsoft.com/athome/secu...ssoftware.mspx
>>
>> So How Did I Get Infected Anyway?
>> http://www.wilderssecurity.com/showthread.php?t=27971
>>
>> Help with Hijackware
>> All MS - MVP Sites.
>> (http://aumha.org/a/parasite.htm)
>> (http://aumha.org/a/quickfix.htm)
>> (http://mvps.org/winhelp2002/unwanted.htm)
>> (http://inetexplorer.mvps.org/darnit.html)
>> (http://www.mvps.org/sramesh2k/Malware_Defence.htm)
>>
>> Unexplained computer behavior may be caused by deceptive software.
>> http://support.microsoft.com/kb/827315
>>
>> How to Reinstall or Repair Internet Explorer and Outlook Express in
>> Windows XP
>> http://support.microsoft.com/?kbid=318378
>> Make sure your anti-virus is turned off.
>> The section
>> Windows XP and Windows XP SP1: Edit the registry and install Internet
>> Explorer 6
>> works on earlier versions of Windows.



Reply With Quote
  #6  
Old 01-05-2006, 04:35 PM
Per
 
Posts: n/a
Default Re: IE 6 hangs, freezes computer when starting

I too seem to be exposed to the same problem, and have been following your
advice in previous threads - but with no success.

From my Temporary Internett files I have noted that a file has been added
with the name and adress of my home page, but with an "expiry date" added a
few days (3) after "last checked". After this expiry date, the PC "hangs"
when opening the home page. During the "hanging", IE6 use 98-99% of CPU
capacity and it generates pages and pages of files with names like

http:///?CodeDownloadErrorLog!name={2AA62E92-E009-4A0C-8B7A-02DC4216050C}
The number code being different in each file.

By changing the setting for the home page, IE6 appears again to run normal -
but again a new file is added with the neame of the new home page - and an
expiry date has been added. After this date the same hanging described above
occurrs.
Again a new home page appears tosolve the problem - but the story repeats
itself.
From this point on- both my two previous home pages "hangs"the PC.

I have all the latest Windows updating, Norton internett security,
Firewalls, Ad-aware, Microsoft Antispyware, etc.

I have cleaned out my Temporary Internet files- note that I cannot remove
all - some will make the PC hang in the same manner as above when I try to
remove them.

I am now installing alternative browser to IE6 to be prepared for the next
level of "hanging".

Are the symptomes I describe of any help - does anybody have suggestions on
next steps to take?



"Frank Saunders, MS-MVP OE" wrote:

> Register here: http://aumha.net/profile.php?mode=register
> Once you have received your registration confirmation, post your HJT
> log here: *(for expert analysis)*
> http://aumha.net/viewforum.php?f=30
>
> Please see http://aumha.net/viewtopic.php?t=4075 and
> http://aumha.org/a/quickfix.htm before posting to the forum.
>
> --
> Frank Saunders, MS-MVP OE
>
> "Lee" <Lee@discussions.microsoft.com> wrote in message
> news0596094-ED05-4FAD-BE30-2B8DEC7D6469@microsoft.com
> > Thanks for your reply, Frank. Actually I've been reading other
> > threads and found some of your replies to other people and already
> > read some of the links you provided. None of it particularly helped
> > my situation, unfortunately.
> >
> > I may try to reinstall IE by doing the edit of the registry method,
> > but I'm a little intimidated by that. I am uncomfortable with
> > tampering with my PC's registry. And then how do I know this will
> > really solve the problem, ya know ?
> >
> > I just got Hijack This, scanned my computer, don't see anything
> > unusual in the scan log but then I'm not too sure of that. Any
> > other thoughts ?
> >
> >
> >
> > "Frank Saunders, MS-MVP OE" wrote:
> >
> >
> >> Repairing is not likely to help, but I'll get to how below.
> >>
> >> You might be infested with malware.
> >> What You Should Know About Spyware
> >> http://www.microsoft.com/athome/secu...ssoftware.mspx
> >>
> >> So How Did I Get Infected Anyway?
> >> http://www.wilderssecurity.com/showthread.php?t=27971
> >>
> >> Help with Hijackware
> >> All MS - MVP Sites.
> >> (http://aumha.org/a/parasite.htm)
> >> (http://aumha.org/a/quickfix.htm)
> >> (http://mvps.org/winhelp2002/unwanted.htm)
> >> (http://inetexplorer.mvps.org/darnit.html)
> >> (http://www.mvps.org/sramesh2k/Malware_Defence.htm)
> >>
> >> Unexplained computer behavior may be caused by deceptive software.
> >> http://support.microsoft.com/kb/827315
> >>
> >> How to Reinstall or Repair Internet Explorer and Outlook Express in
> >> Windows XP
> >> http://support.microsoft.com/?kbid=318378
> >> Make sure your anti-virus is turned off.
> >> The section
> >> Windows XP and Windows XP SP1: Edit the registry and install Internet
> >> Explorer 6
> >> works on earlier versions of Windows.

>
>
>

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IE 6 hangs, freezes computer when starting