Cannot Download any Purchased Music Files!

Hi,

Since reinstalling IE6 I cannot download anything from MSN MUSIC, Music
Match Store, Walmart Downloads, or even Real Player Music Store. In MSN I
get the message: "IE has encountered a problem." The others just get an
Illegal Operation Message or just won't complete the download. Never had any
problems prior to Reinstalling IE............All these sites are enabled in
my Sygate Firewall.

Any Clues as to why will be appreciated.

Marcus

Hi,
Which version of Windows? What method did you use to reinstall Internet
Explorer?

Don
[MS MVP- IE]


"Marcus" <orealius[at]comcast.net> wrote in message
news:eEvg04ZCGHA.312@TK2MSFTNGP09.phx.gbl...
>
> Hi,
>
> Since reinstalling IE6 I cannot download anything from MSN MUSIC, Music
> Match Store, Walmart Downloads, or even Real Player Music Store. In MSN I
> get the message: "IE has encountered a problem." The others just get an
> Illegal Operation Message or just won't complete the download. Never had
any
> problems prior to Reinstalling IE............All these sites are enabled
in
> my Sygate Firewall.
>
> Any Clues as to why will be appreciated.
>
> Marcus

98SE...........Reinstalled all components from the download site for 98SE


"Don Varnau" <don_04[at]varnau[dot]org> wrote in message
news:ekD4WeiCGHA.1124@TK2MSFTNGP10.phx.gbl...
Hi,
Which version of Windows? What method did you use to reinstall Internet
Explorer?

Don
[MS MVP- IE]


"Marcus" <orealius[at]comcast.net> wrote in message
news:eEvg04ZCGHA.312@TK2MSFTNGP09.phx.gbl...
>
> Hi,
>
> Since reinstalling IE6 I cannot download anything from MSN MUSIC, Music
> Match Store, Walmart Downloads, or even Real Player Music Store. In MSN I
> get the message: "IE has encountered a problem." The others just get an
> Illegal Operation Message or just won't complete the download. Never had
any
> problems prior to Reinstalling IE............All these sites are enabled
in
> my Sygate Firewall.
>
> Any Clues as to why will be appreciated.
>
> Marcus

Hi,
You may have a corrupted cache. Try deleting the Temporary Internet Files
*folder* Look for this section
"Win98 users that need to delete the Temporary Internet Files" at
http://mvps.org/winhelp2002/delcache.htm Deleting History and Temp is [IMO]
optional. You want to delete tempor~1 Set the size of the recreated
Temporary Internet Files folder to 50-60 MB.

Internet Options> Security, set the Internet Zone to default.

Disable third-party security, privacy, ad-blocker programs or toolbars.

Don
[MS MVP- IE]


"Marcus" <orealius[at]comcast.net> wrote in message
news:uXWneokCGHA.3984@TK2MSFTNGP14.phx.gbl...
> 98SE...........Reinstalled all components from the download site for 98SE


> "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
> news:ekD4WeiCGHA.1124@TK2MSFTNGP10.phx.gbl...
> Hi,
> Which version of Windows? What method did you use to reinstall Internet
> Explorer?


> "Marcus" <orealius[at]comcast.net> wrote in message
> news:eEvg04ZCGHA.312@TK2MSFTNGP09.phx.gbl...
> >
> > Hi,
> >
> > Since reinstalling IE6 I cannot download anything from MSN MUSIC, Music
> > Match Store, Walmart Downloads, or even Real Player Music Store. In MSN
I
> > get the message: "IE has encountered a problem." The others just get an
> > Illegal Operation Message or just won't complete the download. Never had
> any
> > problems prior to Reinstalling IE............All these sites are enabled
> in my Sygate Firewall.
> >
> > Any Clues as to why will be appreciated.
> >
> > Marcus

Apparently there is a hot-fix for this problem that Microsoft is going to
send me tomorrow. We've already tried just about every re-install (except
Windows). Will let you know the results.

Marcus




"Don Varnau" <don_04[at]varnau[dot]org> wrote in message
news:eKdjupmCGHA.2040@TK2MSFTNGP14.phx.gbl...
Hi,
You may have a corrupted cache. Try deleting the Temporary Internet Files
*folder* Look for this section
"Win98 users that need to delete the Temporary Internet Files" at
http://mvps.org/winhelp2002/delcache.htm Deleting History and Temp is [IMO]
optional. You want to delete tempor~1 Set the size of the recreated
Temporary Internet Files folder to 50-60 MB.

Internet Options> Security, set the Internet Zone to default.

Disable third-party security, privacy, ad-blocker programs or toolbars.

Don
[MS MVP- IE]


"Marcus" <orealius[at]comcast.net> wrote in message
news:uXWneokCGHA.3984@TK2MSFTNGP14.phx.gbl...
> 98SE...........Reinstalled all components from the download site for 98SE


> "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
> news:ekD4WeiCGHA.1124@TK2MSFTNGP10.phx.gbl...
> Hi,
> Which version of Windows? What method did you use to reinstall Internet
> Explorer?


> "Marcus" <orealius[at]comcast.net> wrote in message
> news:eEvg04ZCGHA.312@TK2MSFTNGP09.phx.gbl...
> >
> > Hi,
> >
> > Since reinstalling IE6 I cannot download anything from MSN MUSIC, Music
> > Match Store, Walmart Downloads, or even Real Player Music Store. In MSN
I
> > get the message: "IE has encountered a problem." The others just get an
> > Illegal Operation Message or just won't complete the download. Never had
> any
> > problems prior to Reinstalling IE............All these sites are enabled
> in my Sygate Firewall.
> >
> > Any Clues as to why will be appreciated.
> >
> > Marcus