Hi,
I have Windows XP Home Edition Ver 2002 - SP2 and Internet Explorer 6.0
SP2. when I navigate to pages (example: http://help.sap.com) through the
hyperlinks, it doesn't show the contents. It opens a new window and the
status says 'Done' with no contents. It doesn't work only in my machine, it
works in other machines

From http://help.sap.com if you click the cursor to 'English' in
documentation it shows the address:
http://help.sap.com/saphelp_erp2005/...b/frameset.htm
but the page doesn't load.

I need this fixed quickly, please....help!!!!!

Thanks!
Sudhakar

"Sud" <Sud@discussions.microsoft.com> wrote in message
news:CF94B13F-65CA-4EF7-9CFE-8E32E592390C@microsoft.com
> Hi,
> I have Windows XP Home Edition Ver 2002 - SP2 and Internet Explorer
> 6.0 SP2. when I navigate to pages (example: http://help.sap.com)
> through the hyperlinks, it doesn't show the contents. It opens a new
> window and the status says 'Done' with no contents. It doesn't work
> only in my machine, it works in other machines
>
> From http://help.sap.com if you click the cursor to 'English' in
> documentation it shows the address:
> http://help.sap.com/saphelp_erp2005/...b/frameset.htm
> but the page doesn't load.
>
> I need this fixed quickly, please....help!!!!!
>
> Thanks!
> Sudhakar

From http://www.fjsmjs.com/OE/nolinks.htm

1. Click Start, and then click Run.

2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.


4. If that doesn't fix it, see this article:

http://inetexplorer.mvps.org/answers/26.html

5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE...lt_Browser.reg

6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
after you select Auto-Select encoding
http://support.microsoft.com/kb/870863

You can also try this:

Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.

Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.

Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.

You may need to reboot.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

Hi Frank,
Thank you for your post. I tried each of the suggestions, but it didn't
help. Still the problem didn't get fixed yet. I think the hyperlink doesn't
have the complete address, it appears to be truncated for some reason. Hope
this gives you some idea about what the problem is. Hope you will be able to
help me further.

Thank you!
Sudhakar



"Frank Saunders, MS-MVP OE" wrote:

> "Sud" <Sud@discussions.microsoft.com> wrote in message
> news:CF94B13F-65CA-4EF7-9CFE-8E32E592390C@microsoft.com
> > Hi,
> > I have Windows XP Home Edition Ver 2002 - SP2 and Internet Explorer
> > 6.0 SP2. when I navigate to pages (example: http://help.sap.com)
> > through the hyperlinks, it doesn't show the contents. It opens a new
> > window and the status says 'Done' with no contents. It doesn't work
> > only in my machine, it works in other machines
> >
> > From http://help.sap.com if you click the cursor to 'English' in
> > documentation it shows the address:
> > http://help.sap.com/saphelp_erp2005/...b/frameset.htm
> > but the page doesn't load.
> >
> > I need this fixed quickly, please....help!!!!!
> >
> > Thanks!
> > Sudhakar
>
> From http://www.fjsmjs.com/OE/nolinks.htm
>
> 1. Click Start, and then click Run.
>
> 2. In the Open box, type:
>
> regsvr32 urlmon.dll
>
> 3. Click OK, and then click OK again when you receive the following message:
>
> DllRegisterServer in urlmon.dll succeeded.
>
>
> 4. If that doesn't fix it, see this article:
>
> http://inetexplorer.mvps.org/answers/26.html
>
> 5. If you are using WinXP try this:
> http://www.mvps.org/sramesh2k/reg/IE...lt_Browser.reg
>
> 6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
> after you select Auto-Select encoding
> http://support.microsoft.com/kb/870863
>
> You can also try this:
>
> Go to Start/run, and type SFC (msconfig for WinXP).
> Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
> Type oleaut32.dll, not worrying about its location. Then, click Start.
>
> Next to 'Restore From', type in or browse for the file's location, which is
> probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
> (typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
> WinXP) folder, as the case may be.
>
> Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
> for WinXP), and click OK. System File Checker (or msconfig) looks for the
> file, saves it as you requested, and then tells you that 'the file has been
> successfully extracted'.
>
> You may need to reboot.
>
> --
> Frank Saunders, MS-MVP OE
> Please respond in Newsgroup. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com/security/protect/
>
>
>
>

"Sud" <Sud@discussions.microsoft.com> wrote in message
news:33F29BFD-897E-4B8F-9075-8E2F9CBE8890@microsoft.com
> Hi Frank,
> Thank you for your post. I tried each of the suggestions, but it
> didn't help. Still the problem didn't get fixed yet. I think the
> hyperlink doesn't have the complete address, it appears to be
> truncated for some reason. Hope this gives you some idea about what
> the problem is. Hope you will be able to help me further.
>
> Thank you!
> Sudhakar

If I go to http://help.sap.com there is no English button but the page is
already in English. What language is listed at the top in Tools | Internet
Options | Languages?
What language do you have in Control Panel | Regional Settings?

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

"Sud" <Sud@discussions.microsoft.com> wrote in message
news:CF94B13F-65CA-4EF7-9CFE-8E32E592390C@microsoft.com...
> Hi,
> I have Windows XP Home Edition Ver 2002 - SP2 and Internet Explorer 6.0
> SP2. when I navigate to pages (example: http://help.sap.com) through the
> hyperlinks, it doesn't show the contents. It opens a new window and the
> status says 'Done' with no contents. It doesn't work only in my machine, it
> works in other machines
>
> From http://help.sap.com if you click the cursor to 'English' in
> documentation it shows the address:
> http://help.sap.com/saphelp_erp2005/...b/frameset.htm
> but the page doesn't load.


It loads in a new window. Perhaps you have a popup blocker interfering?


---

>
> I need this fixed quickly, please....help!!!!!
>
> Thanks!
> Sudhakar
>
>

It opens a new window, but the page contents doesn't show. It's not a pop-up
blocker issue.
Thank you.
Sudhakar
"Robert Aldwinckle" wrote:

> "Sud" <Sud@discussions.microsoft.com> wrote in message
> news:CF94B13F-65CA-4EF7-9CFE-8E32E592390C@microsoft.com...
> > Hi,
> > I have Windows XP Home Edition Ver 2002 - SP2 and Internet Explorer 6.0
> > SP2. when I navigate to pages (example: http://help.sap.com) through the
> > hyperlinks, it doesn't show the contents. It opens a new window and the
> > status says 'Done' with no contents. It doesn't work only in my machine, it
> > works in other machines
> >
> > From http://help.sap.com if you click the cursor to 'English' in
> > documentation it shows the address:
> > http://help.sap.com/saphelp_erp2005/...b/frameset.htm
> > but the page doesn't load.
>
>
> It loads in a new window. Perhaps you have a popup blocker interfering?
>
>
> ---
>
> >
> > I need this fixed quickly, please....help!!!!!
> >
> > Thanks!
> > Sudhakar
> >
> >
>
>
>

"Sud" <Sud@discussions.microsoft.com> wrote in message
news:A27E893A-2D86-46A5-AF9B-FA9690AFBA48@microsoft.com
....
>>> http://help.sap.com/saphelp_erp2005/...b/frameset.htm
>>> but the page doesn't load.
>>
>>
>> It loads in a new window. Perhaps you have a popup blocker interfering?


> It opens a new window, but the page contents doesn't show.


What does show? E.g. Alt-V,c should show you the source
for the frameset. What does F6 do?
What do you see in View Source for a frame?
(e.g. right-click, View Source or Menu key after F6 sets focus on one)


> It's not a pop-up blocker issue.


Perhaps not. What other third-party programs do you have active
which could be interfering then?



> Thank you.
> Sudhakar


HTH

Robert
---

Hi,

Norton Internet Security and Microsoft Anti Spyware are the other software
installed in my machine.

'View Source' shows the following(Alt V,C). (http://help.sap.com click on
Documentation tab; Click on Language 'English' ; Another session opens and
the following is the source of the web page)


**The following source is from "my machine" which doesn't show the contents**

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<!-- Exported by SAP Html Export 70.0 at 30.09.2005 05:11:51 -->
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=windows-1252">
<TITLE>SAP Library - SAP Library</TITLE>
</HEAD>

<NOSCRIPT>
<FRAMESET BORDER=1 FRAMEBORDER=1 FRAMESPACING=1 ROWS=61,*>
<FRAME SRC="../../global/banner_no_script.htm" MARGINWIDTH=0 MARGINHEIGHT=0
NORESIZE FRAMEBORDER=0 BORDER=0 SCROLLING=NO NAME="SAP_BANNER">
<FRAMESET BORDER=1 FRAMEBORDER=1 FRAMESPACING=1 MARGINWIDTH=0 COLS=30%,*>
<FRAME SRC="../../e1/8e51341a06084de10000009b38f83b/plain.htm" BORDER=1
FRAMEBORDER=1 MARGINWIDTH=5 NAME="SAP_TOC">
<FRAME SRC="../../dd/8e51341a06084de10000009b38f83b/content.htm" BORDER=1
FRAMEBORDER=1 MARGINWIDTH=5 NAME="SAP_TEXT">
</FRAMESET>
</FRAMESET>
</NOSCRIPT>


<script language="JavaScript">
<!--

function SymError()
{
return true;
}

window.onerror = SymError;

//-->
</script>

<SCRIPT LANGUAGE=JavaScript> </SCRIPT>

</HTML>

------------------------------------------------------------------------------
**The following is from "Another computer" which shows the contents of the
page

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<!-- Exported by SAP Html Export 70.0 at 30.09.2005 05:11:51 -->
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=windows-1252">
<TITLE>SAP Library - SAP Library</TITLE>
</HEAD>

<NOSCRIPT>
<FRAMESET BORDER=1 FRAMEBORDER=1 FRAMESPACING=1 ROWS=61,*>
<FRAME SRC="../../global/banner_no_script.htm" MARGINWIDTH=0 MARGINHEIGHT=0
NORESIZE FRAMEBORDER=0 BORDER=0 SCROLLING=NO NAME="SAP_BANNER">
<FRAMESET BORDER=1 FRAMEBORDER=1 FRAMESPACING=1 MARGINWIDTH=0 COLS=30%,*>
<FRAME SRC="../../e1/8e51341a06084de10000009b38f83b/plain.htm" BORDER=1
FRAMEBORDER=1 MARGINWIDTH=5 NAME="SAP_TOC">
<FRAME SRC="../../dd/8e51341a06084de10000009b38f83b/content.htm" BORDER=1
FRAMEBORDER=1 MARGINWIDTH=5 NAME="SAP_TEXT">
</FRAMESET>
</FRAMESET>
</NOSCRIPT>

<SCRIPT LANGUAGE=JavaScript>
<!--
var NN4 = false;
var px = 61;
if(navigator.appName.indexOf("Microsoft") != -1){
px = 61;
}
else if (navigator.appName.indexOf("Netscape") != -1){
if(parseInt(navigator.appVersion) >= 5) {
px = 61;
}
else if(parseInt(navigator.appVersion) >= 4) {
NN4 = true;
px = 64;
}
else {
px = 64;
}
}
function restore() {
window.history.go(0);
}
document.write( "<FRAMESET BORDER=1 FRAMEBORDER=1 FRAMESPACING=1 ROWS=" + px
+ ",* ONRESIZE=\"if (NN4) restore()\">" );
document.write( "<FRAME SRC=\"../../global/banner.htm\" MARGINWIDTH=0
MARGINHEIGHT=0 NORESIZE FRAMEBORDER=0 BORDER=0 SCROLLING=NO
NAME=\"SAP_BANNER\">" );
document.write( "<FRAMESET BORDER=1 FRAMEBORDER=1 FRAMESPACING=1
MARGINWIDTH=0 COLS=30%,*>" );
document.write( "<FRAME
SRC=\"../../e1/8e51341a06084de10000009b38f83b/tree.htm\" BORDER=1
FRAMEBORDER=1 MARGINWIDTH=5 SCROLLING=auto NAME=\"SAP_TOC\">" );
document.write( "<FRAME
SRC=\"../../dd/8e51341a06084de10000009b38f83b/content.htm\" BORDER=1
FRAMEBORDER=1 MARGINWIDTH=5 NAME=\"SAP_TEXT\">" );
document.write( "</FRAMESET>" );
document.write( "</FRAMESET>" );
//-->
</SCRIPT>

</HTML>


Thank you so very much for your help in resolving this issue.
Sudhakar

















"Robert Aldwinckle" wrote:

> "Sud" <Sud@discussions.microsoft.com> wrote in message
> news:A27E893A-2D86-46A5-AF9B-FA9690AFBA48@microsoft.com
> ....
> >>> http://help.sap.com/saphelp_erp2005/...b/frameset.htm
> >>> but the page doesn't load.
> >>
> >>
> >> It loads in a new window. Perhaps you have a popup blocker interfering?
>
>
> > It opens a new window, but the page contents doesn't show.
>
>
> What does show? E.g. Alt-V,c should show you the source
> for the frameset. What does F6 do?
> What do you see in View Source for a frame?
> (e.g. right-click, View Source or Menu key after F6 sets focus on one)
>
>
> > It's not a pop-up blocker issue.
>
>
> Perhaps not. What other third-party programs do you have active
> which could be interfering then?
>
>
>
> > Thank you.
> > Sudhakar
>
>
> HTH
>
> Robert
> ---
>
>
>

"Sud" <Sud@discussions.microsoft.com> wrote in message
news:E17DAD55-6DA8-4759-8131-8D252DBE7529@microsoft.com...
> Hi,
>
> Norton Internet Security and Microsoft Anti Spyware are the other software
> installed in my machine.
>
> 'View Source' shows the following(Alt V,C). (http://help.sap.com click on
> Documentation tab; Click on Language 'English' ; Another session opens and
> the following is the source of the web page)
>
>
> **The following source is from "my machine" which doesn't show the contents**


Have you compared this with what you get when it's working normally?
There is a lot of unexpected duplication in here. E.g. count the number of
instance of the strings script and frame in each. Duplication is expected
in here because of the way this page is implemented but it's as if the script
was looping recursively somehow.

I think that this symptom is pointing to a problem with scripting,
so perform the usual repair actions for that, such as clearing the TIF
(you might even get different timing just by refreshing with Ctrl-F5),
re-registering the modules associated with scripting or, at an extreme,
reinstalling the scripting component. Frank often posts such tips.

Or, from the MS Support site's IE Solution Centre for topic "Script Errors"

http://support.microsoft.com/default...N-US;ie&sid=64


Good luck

Robert
---