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#1
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I've been using my daughter's computer while visiting her; she is using
IE6. She has three popup blockers installed: one built into McAfee virus checker, one built into Google Toolbar and Popup Stopper. Despite this, she gets numerous unwanted popup windows appearing. I have tried using McAfee alone, but that didn't work -- also using a combo of McAfee and Popup Stopper -- that didn't work either. On my computer at home, running the same system (XP), I use Google Toolbar and Popup Stopper, and never get unwanted popups. Any idea what the problem could be here and how to solve it? Thanks. |
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#2
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Hi,
There's no reason to run multiple pop-up blockers. I would choose one (probably Google) and disable the others. Or, if [XP] SP2 is installed, the pop-up blocker built into IE works very well. If numerous pop-ups are making it past pop-up blockers, there's probably malware installed on the machine. Download, update and run Ad-aware, Spybot and (if running WinXP) MS Anti-Spyware (Beta.) See these sites for help: Dealing with Unwanted Spyware and Parasites: http://mvps.org/winhelp2002/unwanted.htm The Parasite Fight http://www.aumha.org/a/quickfix.htm Malware Removal and Prevention Overview - CastleCopsWiki: http://wiki.castlecops.com/Malware_R...tion:_Overview Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html Removing Malware: http://www.elephantboycomputers.com/...moving_Malware What you can do about spyware and other unwanted software: http://www.microsoft.com/athome/secu...ywarewhat.mspx Hope this helps, Don [MS MVP- IE] <annice.g[at]gmail.com> wrote in message news:1136127762.956366.71530@o13g2000cwo.googlegro ups.com... > I've been using my daughter's computer while visiting her; she is using > IE6. She has three popup blockers installed: one built into McAfee > virus checker, one built into Google Toolbar and Popup Stopper. > Despite this, she gets numerous unwanted popup windows appearing. I > have tried using McAfee alone, but that didn't work -- also using a > combo of McAfee and Popup Stopper -- that didn't work either. > > On my computer at home, running the same system (XP), I use Google > Toolbar and Popup Stopper, and never get unwanted popups. Any idea > what the problem could be here and how to solve it? > > Thanks. |
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#3
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We have run ad-aware and spybot -- the former found lots of spyware,
which we deleted. We've run it several times since. The latter didn't find anything. Will try the MS Anti-spyware to see if that helps, and will report back.. Thanks for your suggestions. |
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#4
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<annice.g@gmail.com> wrote in message
news:1136211934.600684.116220@g43g2000cwa.googlegr oups.com > We have run ad-aware and spybot -- the former found lots of spyware, > which we deleted. We've run it several times since. The latter > didn't find anything. Will try the MS Anti-spyware to see if that > helps, and will report back.. > > Thanks for your suggestions. 1. Restart in Safe Mode and run the scans there. 2. run HijackThis; http://aumha.org/downloads/hijackthis.zip HijackThis - Tutorial & FAQ; http://www.bleepingcomputer.com/foru...howtutorial=42 Register here: http://aumha.net/profile.php?mode=register Once you have received your registration confirmation, post your HJT log here: *(for expert analysis)* http://aumha.net/viewforum.php?f=30 Please see http://aumha.net/viewtopic.php?t=4075 and http://aumha.org/a/quickfix.htm before posting to the forum. HijackThis tutorial: http://aumha.org/a/hjttutor.htm -- Frank Saunders, MS-MVP OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
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#5
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Running MS Anti-spyware found problems,. but didn't help with the
popups. I'm leaving here tomorrow (I live abroad), but my daughter will follow up on your suggestions. (It's her computer that has the problem.) Thanks for your help. |
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