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#1
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WinXP PRO, latest updates
For an unexplained reason a friend of mine is unable to connect to some Web pages, e.g. http://www.flyzoom.com/ No specific error message, but "The page cannot be displayed..." Deleted Cookies and Files, rebooted several times, ran SpyBot, Ad-Aware, checked restricted sites. What else can we do to fix the Browser or whatever problem he has. He does not have an alternate browser installed. Thank you Otto |
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#2
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Hi,
First, check for a HOSTS file. To check the HOSTS file in Windows XP... Make sure that Windows is showing hidden files and is not hiding file extensions for known file types then check for a HOSTS file at [C:\Windows\System32\Drivers\etc] Open the HOSTS file with notepad. If there are entries you wish to disable, you can put the pound sign (#) in front an entry to disable it. Then File> Save. Or you can rename the HOSTS file to HOSTS.OLD to disable it. More at: http://mvps.org/winhelp2002/hostsfaq.htm#Button Try, from Start> Run enter ipconfig /flushdns then clear the Temporary Internet Files and restart. Try... Turn on the Windows Firewall (from Control Panel or Security Center) and disable a third-party firewall. Try disabling (briefly, as a test) any third-party security, ad-blocking or privacy programs that are running. Other possibilities: IE- Can't display- DNS Errors: http://inetexplorer.mvps.org/answers/16.html Hope this helps, Don [MS MVP- IE] "Pavel" <levap.adlac[at]gmail.com> wrote in message news:ebN893MEGHA.2300@TK2MSFTNGP15.phx.gbl... > WinXP PRO, latest updates > > For an unexplained reason a friend of mine is unable to connect to some > Web pages, > e.g. http://www.flyzoom.com/ No specific error message, but "The page > cannot be displayed..." > Deleted Cookies and Files, rebooted several times, ran SpyBot, Ad-Aware, > checked restricted sites. > What else can we do to fix the Browser or whatever problem he has. He does > not have an alternate browser installed. > Thank you > > Otto |
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#3
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Thank you, got it fixed.
"Don Varnau" <don_04[at]varnau[dot]org> wrote in message news:urjdyISEGHA.3984@TK2MSFTNGP14.phx.gbl... > Hi, > First, check for a HOSTS file. To check the HOSTS file in Windows XP... > Make sure that Windows is showing hidden files and is > not hiding file extensions for known file types then check for a HOSTS > file > at [C:\Windows\System32\Drivers\etc] Open the HOSTS file with notepad. If > there are entries you wish to disable, you can put the pound sign (#) in > front an entry to disable it. Then File> Save. Or you can rename the HOSTS > file to HOSTS.OLD to disable it. > More at: http://mvps.org/winhelp2002/hostsfaq.htm#Button > > Try, from Start> Run enter > ipconfig /flushdns > then clear the Temporary Internet Files and restart. > > Try... Turn on the Windows Firewall (from Control Panel or Security > Center) > and disable a third-party firewall. Try disabling (briefly, as a test) any > third-party security, ad-blocking or privacy programs that are running. > > Other possibilities: > IE- Can't display- DNS Errors: > http://inetexplorer.mvps.org/answers/16.html > > Hope this helps, > Don > [MS MVP- IE] > > > "Pavel" <levap.adlac[at]gmail.com> wrote in message > news:ebN893MEGHA.2300@TK2MSFTNGP15.phx.gbl... >> WinXP PRO, latest updates >> >> For an unexplained reason a friend of mine is unable to connect to some >> Web pages, >> e.g. http://www.flyzoom.com/ No specific error message, but "The page >> cannot be displayed..." >> Deleted Cookies and Files, rebooted several times, ran SpyBot, Ad-Aware, >> checked restricted sites. >> What else can we do to fix the Browser or whatever problem he has. He >> does >> not have an alternate browser installed. >> Thank you >> >> Otto > |
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