G'day All,
I have a client with a weird issue in IE6, fully patched on XPP sp2. All
the text on the standard file menu has disappeared, but you can still get to
the selections by clicking in the right spot or rolling along after
clicking. Also the standard button icons have disappeared, despite the bar
still being present. The buttons are still usable, if you can guess which is
which. The next strange bit is that if you go in via windows explorer and
enter a url, all is quite ok. With some sites when they try to go to another
page, it just seems to loop around the starting page and halfway to the
required page.

Any suggestions please?

Andrew

Hi,
Does this still happen if you startup in Safe Mode with Networking? If not,
then you need to figure out which BHO, toolbar or third-party program is
causing it. You could be looking for either malware or a legitimate program.

See these sites for help with malware.
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_R...tion:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/...moving_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/secu...ywarewhat.mspx

Longshot... but deleting the WebBrowser registry key may help by resetting
IE toolbars to default configuration:
http://support.microsoft.com/kb/842903/EN-US/

A repair/reinstall of IE may help.
318378 - How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP: http://support.microsoft.com/default.aspx?scid=318378

Hope this helps,
Don
[MS MVP- IE]


"AMB" <andrewb[at]iqt.com.au> wrote in message
news:u8kYt6YEGHA.1088@tk2msftngp13.phx.gbl...
> G'day All,
> I have a client with a weird issue in IE6, fully patched on XPP sp2.
All
> the text on the standard file menu has disappeared, but you can still get
to
> the selections by clicking in the right spot or rolling along after
> clicking. Also the standard button icons have disappeared, despite the bar
> still being present. The buttons are still usable, if you can guess which
is
> which. The next strange bit is that if you go in via windows explorer and
> enter a url, all is quite ok. With some sites when they try to go to
another
> page, it just seems to loop around the starting page and halfway to the
> required page.
>
> Any suggestions please?
>
> Andrew