Re: Some OE6 News Posts Are Unreadable


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  #1  
Old 01-05-2006, 04:39 PM
Michael Santovec
 
Posts: n/a
Default Re: Some OE6 News Posts Are Unreadable

Regarding the article, setting the default encoding doesn't help, it
needs to be selected in the message composition window before sending.
As for the Include original text, one cumbersome workaround would be to
set that option, then once you start the reply, do a Ctrl-A (select
All), then Del to erase the original text. That should make OE happy.

As the problem being only on the lap top, that might help narrow the
problem down. Either the Unicode problem affecting the laptop and not
the desktop. Or some other program is mangling the post from the lap
top rather than the news server.

For posts made from the desktop, when you look at the message source in
the Sent Items, does it also show the Unicode in the HTML section as in:

Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

=FF=FE<=00!=00D=00O=00C=00T=00Y=00P=00E=00 =00H=00T=00M=00L=00 =
=00P=00U=00B=00L=00I=00C=00 =
=00"=00-=00/=00/=00W=003=00C=00/=00/=00D=00T=00D=00 =00H=00T=00M=00L=00
=
=004=00.=000=00 =

When you look at one of the items posted from the desktop after reading
it from the news server, do you still see Unicode it if was originally
there?



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:Gjuef.3417$QW2.2961@dukeread08...
I got your email. Thanks again for your help. Unfortunately, I don't
think it solves my problem.

On your first point, I read the Microsoft article and their two
workarounds don't really help me. One was to set the encoding on
outbound messages to "Western European (ISO)". That's what I have for
the default setting already. When I start a post and pull down that
selection from the menu, it is already set to that so it doesn't seem
that is going to help me. I will try it anyway, though. The second
workaround is to include the original message in my reply. I can't do
that because the newsgroup these messages are sent to has a policy that
original messages are not to be included with replies (they do it
because they provide a web interface to the newsgroup and want to keep
message lengths to a minimum). Also, I mentioned way back in my original
post for this problem that we post to this server from two machines and
only have the problem with one. I checked every setting on both machines
(my laptop and desktop) and they're identical. Both of these issues seem
like they'd occur on the desktop as well.

On your second point, you said that the news server made changes to the
post. As I said above, this problem only happens on posts sent from my
laptop. Posts sent from my desktop never have the problem and we've sent
hundreds of posts to the news server from it. If the server did modify
this post, wouldn't that mean it did it in response to something in the
message content? If that's the case, it seems like I should be able to
identify what that content was and change a setting to stop it.

If I can't figure this out, I can live with posting to the newsgroup
only from my desktop. It would just be more convenient for me if we
could use the laptop as I sometimes travel. Do you have any other ideas
or any thoughts on what I said above?

Thanks again. I appreciate any help I can get with this.

---

"Michael Santovec" <michael_santovec@prodigy.net> wrote in message
news:ueD4%23ih6FHA.2092@TK2MSFTNGP12.phx.gbl...
I received them and sent you an e-mail reply. For the benefit of
others
following this thread, I'll report what I found.

Several things are going on here.

1) The original problem is caused by this:
Blank Reply Msg. Sent if "Include Message in Reply" Not Selected
http://support.microsoft.com/?kbid=230224
There are 2 workarounds given in the article. Although the article
mentions OE5, it apparently is still a bug in OE6.
If you look at the message source in the Sent Items, you'll see that
the
HTML version used Unicode.

2) It appears that the news server did some major changes to the
message
that it should not have. If you look at the message source of the
posted message, the HTML version is no longer using Unicode, although
the HTML header says it is. That causes the non-Unicode to be
interpreted as Unicode resulting in the unreadable message. Beyond
that, the plain text version of the message now includes HTML tags.
Something it shouldn't do.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:5Pbef.1211$QW2.973@dukeread08...
OK, I did that and they are very different. I sent you the two
versions
of the files.

Thanks for your help.

--

"Michael Santovec" <michael_santovec@prodigy.net> wrote in message
news:u8Xpp8U6FHA.1248@TK2MSFTNGP14.phx.gbl...
Look at the Message Source (Ctrl-F3) for the message in the Sent
Items
folder verses the one you see on the news group. They should be
identical other than the addition of a few message headers from the
news
server to the posted version.

If you like, do a File, Save As to a NWS file for each, then zip the
2
messages and e-mail them to me and I'll look at them to see what has
changed.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:B2Qdf.1033$QW2.300@dukeread08...
The item looks fine in my Sent Items folder. When I try to read it
after
it's posted, it's unreadable, though, even if I use the laptop that
I
posted it with.





Reply With Quote
  #2  
Old 01-05-2006, 04:39 PM
Don E
 
Posts: n/a
Default Re: Some OE6 News Posts Are Unreadable

I did try a couple of posts from the laptop last night and did as the article recommended (setting the encoding while composing the post). Neither post had a problem so - so far so good. I hadn't thought of deleting the text and I'd be willing to do that if it were the only way to make this work.

I checked the message source for a post from the desktop and it doesn't show the Unicode.

Also, there are two sections. One says:
------=_NextPart_000_008B_01C5E959.99B05B00
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

(this is followed by the message in normal format)


And the other one, following it, says:
------=_NextPart_000_008B_01C5E959.99B05B00
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

(this is followed by the message with HTML tags)

--
Don
"Michael Santovec" <michael_santovec@prodigy.net> wrote in message news:OcZCYRw6FHA.3592@TK2MSFTNGP12.phx.gbl...
Regarding the article, setting the default encoding doesn't help, it
needs to be selected in the message composition window before sending.
As for the Include original text, one cumbersome workaround would be to
set that option, then once you start the reply, do a Ctrl-A (select
All), then Del to erase the original text. That should make OE happy.

As the problem being only on the lap top, that might help narrow the
problem down. Either the Unicode problem affecting the laptop and not
the desktop. Or some other program is mangling the post from the lap
top rather than the news server.

For posts made from the desktop, when you look at the message source in
the Sent Items, does it also show the Unicode in the HTML section as in:

Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

=FF=FE<=00!=00D=00O=00C=00T=00Y=00P=00E=00 =00H=00T=00M=00L=00 =
=00P=00U=00B=00L=00I=00C=00 =
=00"=00-=00/=00/=00W=003=00C=00/=00/=00D=00T=00D=00 =00H=00T=00M=00L=00
=
=004=00.=000=00 =

When you look at one of the items posted from the desktop after reading
it from the news server, do you still see Unicode it if was originally
there?



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:Gjuef.3417$QW2.2961@dukeread08...
I got your email. Thanks again for your help. Unfortunately, I don't
think it solves my problem.

On your first point, I read the Microsoft article and their two
workarounds don't really help me. One was to set the encoding on
outbound messages to "Western European (ISO)". That's what I have for
the default setting already. When I start a post and pull down that
selection from the menu, it is already set to that so it doesn't seem
that is going to help me. I will try it anyway, though. The second
workaround is to include the original message in my reply. I can't do
that because the newsgroup these messages are sent to has a policy that
original messages are not to be included with replies (they do it
because they provide a web interface to the newsgroup and want to keep
message lengths to a minimum). Also, I mentioned way back in my original
post for this problem that we post to this server from two machines and
only have the problem with one. I checked every setting on both machines
(my laptop and desktop) and they're identical. Both of these issues seem
like they'd occur on the desktop as well.

On your second point, you said that the news server made changes to the
post. As I said above, this problem only happens on posts sent from my
laptop. Posts sent from my desktop never have the problem and we've sent
hundreds of posts to the news server from it. If the server did modify
this post, wouldn't that mean it did it in response to something in the
message content? If that's the case, it seems like I should be able to
identify what that content was and change a setting to stop it.

If I can't figure this out, I can live with posting to the newsgroup
only from my desktop. It would just be more convenient for me if we
could use the laptop as I sometimes travel. Do you have any other ideas
or any thoughts on what I said above?

Thanks again. I appreciate any help I can get with this.

---

"Michael Santovec" <michael_santovec@prodigy.net> wrote in message
news:ueD4%23ih6FHA.2092@TK2MSFTNGP12.phx.gbl...
I received them and sent you an e-mail reply. For the benefit of
others
following this thread, I'll report what I found.

Several things are going on here.

1) The original problem is caused by this:
Blank Reply Msg. Sent if "Include Message in Reply" Not Selected
http://support.microsoft.com/?kbid=230224
There are 2 workarounds given in the article. Although the article
mentions OE5, it apparently is still a bug in OE6.
If you look at the message source in the Sent Items, you'll see that
the
HTML version used Unicode.

2) It appears that the news server did some major changes to the
message
that it should not have. If you look at the message source of the
posted message, the HTML version is no longer using Unicode, although
the HTML header says it is. That causes the non-Unicode to be
interpreted as Unicode resulting in the unreadable message. Beyond
that, the plain text version of the message now includes HTML tags.
Something it shouldn't do.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:5Pbef.1211$QW2.973@dukeread08...
OK, I did that and they are very different. I sent you the two
versions
of the files.

Thanks for your help.

--

"Michael Santovec" <michael_santovec@prodigy.net> wrote in message
news:u8Xpp8U6FHA.1248@TK2MSFTNGP14.phx.gbl...
Look at the Message Source (Ctrl-F3) for the message in the Sent
Items
folder verses the one you see on the news group. They should be
identical other than the addition of a few message headers from the
news
server to the posted version.

If you like, do a File, Save As to a NWS file for each, then zip the
2
messages and e-mail them to me and I'll look at them to see what has
changed.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:B2Qdf.1033$QW2.300@dukeread08...
The item looks fine in my Sent Items folder. When I try to read it
after
it's posted, it's unreadable, though, even if I use the laptop that
I
posted it with.





Reply With Quote
  #3  
Old 01-05-2006, 04:39 PM
Michael Santovec
 
Posts: n/a
Default Re: Some OE6 News Posts Are Unreadable

I played around with my OE 6 and could not get it to reproduce the
Unicode problem reported for OE5 in that article. I'm wondering if
something is wrong with the lap top OE version.

I noticed from the laptop post you sent me that it is
X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
which is a bit out-of-date. The PC that you used for this post says
X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
so a visit to Windows Update for the lap top is in order. Perhaps it
will clear the problem.

You might also want to do in OE Help, About Outlook Express and compare
the version numbers for the various files. Pay particular attention to
the MSHTML.DLL file.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:6OQef.3683$QW2.213@dukeread08...
I did try a couple of posts from the laptop last night and did as the
article recommended (setting the encoding while composing the post).
Neither post had a problem so - so far so good. I hadn't thought of
deleting the text and I'd be willing to do that if it were the only way
to make this work.

I checked the message source for a post from the desktop and it doesn't
show the Unicode.

Also, there are two sections. One says:
------=_NextPart_000_008B_01C5E959.99B05B00
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

(this is followed by the message in normal format)


And the other one, following it, says:
------=_NextPart_000_008B_01C5E959.99B05B00
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

(this is followed by the message with HTML tags)

--
Don
"Michael Santovec" <michael_santovec@prodigy.net> wrote in message
news:OcZCYRw6FHA.3592@TK2MSFTNGP12.phx.gbl...
Regarding the article, setting the default encoding doesn't help, it
needs to be selected in the message composition window before sending.
As for the Include original text, one cumbersome workaround would be
to
set that option, then once you start the reply, do a Ctrl-A (select
All), then Del to erase the original text. That should make OE happy.

As the problem being only on the lap top, that might help narrow the
problem down. Either the Unicode problem affecting the laptop and not
the desktop. Or some other program is mangling the post from the lap
top rather than the news server.

For posts made from the desktop, when you look at the message source
in
the Sent Items, does it also show the Unicode in the HTML section as
in:

Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

=FF=FE<=00!=00D=00O=00C=00T=00Y=00P=00E=00 =00H=00T=00M=00L=00 =
=00P=00U=00B=00L=00I=00C=00 =
=00"=00-=00/=00/=00W=003=00C=00/=00/=00D=00T=00D=00
=00H=00T=00M=00L=00
=
=004=00.=000=00 =

When you look at one of the items posted from the desktop after
reading
it from the news server, do you still see Unicode it if was originally
there?



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:Gjuef.3417$QW2.2961@dukeread08...
I got your email. Thanks again for your help. Unfortunately, I don't
think it solves my problem.

On your first point, I read the Microsoft article and their two
workarounds don't really help me. One was to set the encoding on
outbound messages to "Western European (ISO)". That's what I have for
the default setting already. When I start a post and pull down that
selection from the menu, it is already set to that so it doesn't seem
that is going to help me. I will try it anyway, though. The second
workaround is to include the original message in my reply. I can't do
that because the newsgroup these messages are sent to has a policy
that
original messages are not to be included with replies (they do it
because they provide a web interface to the newsgroup and want to keep
message lengths to a minimum). Also, I mentioned way back in my
original
post for this problem that we post to this server from two machines
and
only have the problem with one. I checked every setting on both
machines
(my laptop and desktop) and they're identical. Both of these issues
seem
like they'd occur on the desktop as well.

On your second point, you said that the news server made changes to
the
post. As I said above, this problem only happens on posts sent from my
laptop. Posts sent from my desktop never have the problem and we've
sent
hundreds of posts to the news server from it. If the server did modify
this post, wouldn't that mean it did it in response to something in
the
message content? If that's the case, it seems like I should be able to
identify what that content was and change a setting to stop it.

If I can't figure this out, I can live with posting to the newsgroup
only from my desktop. It would just be more convenient for me if we
could use the laptop as I sometimes travel. Do you have any other
ideas
or any thoughts on what I said above?

Thanks again. I appreciate any help I can get with this.

---

"Michael Santovec" <michael_santovec@prodigy.net> wrote in message
news:ueD4%23ih6FHA.2092@TK2MSFTNGP12.phx.gbl...
I received them and sent you an e-mail reply. For the benefit of
others
following this thread, I'll report what I found.

Several things are going on here.

1) The original problem is caused by this:
Blank Reply Msg. Sent if "Include Message in Reply" Not Selected
http://support.microsoft.com/?kbid=230224
There are 2 workarounds given in the article. Although the article
mentions OE5, it apparently is still a bug in OE6.
If you look at the message source in the Sent Items, you'll see that
the
HTML version used Unicode.

2) It appears that the news server did some major changes to the
message
that it should not have. If you look at the message source of the
posted message, the HTML version is no longer using Unicode,
although
the HTML header says it is. That causes the non-Unicode to be
interpreted as Unicode resulting in the unreadable message. Beyond
that, the plain text version of the message now includes HTML tags.
Something it shouldn't do.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:5Pbef.1211$QW2.973@dukeread08...
OK, I did that and they are very different. I sent you the two
versions
of the files.

Thanks for your help.

--

"Michael Santovec" <michael_santovec@prodigy.net> wrote in message
news:u8Xpp8U6FHA.1248@TK2MSFTNGP14.phx.gbl...
Look at the Message Source (Ctrl-F3) for the message in the Sent
Items
folder verses the one you see on the news group. They should be
identical other than the addition of a few message headers from
the
news
server to the posted version.

If you like, do a File, Save As to a NWS file for each, then zip
the
2
messages and e-mail them to me and I'll look at them to see what
has
changed.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don E" <dlelkinsremovetoreply@cox.net> wrote in message
news:B2Qdf.1033$QW2.300@dukeread08...
The item looks fine in my Sent Items folder. When I try to read it
after
it's posted, it's unreadable, though, even if I use the laptop
that
I
posted it with.






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Re: Some OE6 News Posts Are Unreadable