"Paul_B" <pb_public@operamail.com> wrote in message
news:rgcehoufolj$.dlg@pbpublic.invalid...
> On Fri, 18 Nov 2005 00:17:02 GMT, Fred wrote:
>
> > Just now... I tried sending an email again and got a different error
> > message....
> >
> > "There was a problem logging onto your mail server. Your Password was
> > rejected. Account: 'sub01', Server: 'incoming.verizon.net', Protocol:
POP3,
> > Server Response: '-ERR [AUTH] Authentication failed', Port: 110,
> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92"
> >
> > "Fred" <testing@testing1212mouse.com> wrote in message
> > news:QkYef.21928$Mr4.3433@trnddc08...
> >> I set up a 2nd verizon account and get the following error message when
> >> trying to send email from it. Any ideas how to get it straightened
out?
> >>
> >> The message could not be sent because the server rejected the sender's
> >> e-mail address. The sender's e-mail address was 'sample@verizon.net'.
> >> Subject 'Email Test', Account: 'sample@verizon.net', Server:
> >> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
> >> Authentication is required to send mail as <xts738xg@verizon.net>',
Port:
> >> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
> >>
> >> (Note that I changed the email addresses in the above, but the error
> > message
> >> is otherwise unchanged.)
> >>
> >> Thanks in advance.
> >>
> >> Fred
> >>
> >>
>
>
> Looks to me like you're trying to use the POP server to send
> mail.

I don't know --but I think POP is being used for incoming and SMPT is used
for outgoing? I could be wrong.... Here's a screen capture of the dialog
box... what do you think?

http://www.geocities.com/lexmark8792/oe6.html

Fred

Paul_B wrote:
> On Thu, 17 Nov 2005 09:47:28 GMT, Fred wrote:
>
> > I set up a 2nd verizon account and get the following error
> > message when trying to send email from it. Any ideas how to
> > get
> > it straightened out?
> >
> > The message could not be sent because the server rejected the
> > sender's e-mail address. The sender's e-mail address was
> > 'sample@verizon.net'. Subject 'Email Test', Account:
> > 'sample@verizon.net', Server: 'outgoing.verizon.net',
> > Protocol:
> > SMTP, Server Response: '550 5.7.1 Authentication is required
> > to
> > send mail as <xts738xg@verizon.net>', Port: 25, Secure(SSL):
> > No,
> > Server Error: 550, Error Number: 0x800CCC78
> >
> > (Note that I changed the email addresses in the above, but
> > the
> > error message is otherwise unchanged.)
>
>
> Fred,
>
> My guess is you've run into Verizon's header mismatch problem.
> V.
> requires that the From field matches the envelope !Mail From
> field. Thus, if you've set up your new account as an alias of a
> master account, and your mailer uses the master account to
> formulate the email envelope, you won't get in.
>
> This is unnecessary, since the login should be enough to
> protect
> the account against intrusion, and the practice causes an
> annoying bunch of extra configuration on the user end.
>
> Paul

Extra configuration? Yeah what a pain in the arse that is. Took
me hours.

;-)

--


Travis in Shoreline Washington

Thanks for all the help. I'm still at a loss of what to do.

Is this configuration problem I'm having due to Verizon or with Outlook
Express?

"Fred" <testing@testing1212mouse.com> wrote in message
news:QkYef.21928$Mr4.3433@trnddc08...
> I set up a 2nd verizon account and get the following error message when
> trying to send email from it. Any ideas how to get it straightened out?
>
> The message could not be sent because the server rejected the sender's
> e-mail address. The sender's e-mail address was 'sample@verizon.net'.
> Subject 'Email Test', Account: 'sample@verizon.net', Server:
> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
> Authentication is required to send mail as <xts738xg@verizon.net>', Port:
> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>
> (Note that I changed the email addresses in the above, but the error
message
> is otherwise unchanged.)
>
> Thanks in advance.
>
> Fred
>
>

Did you:

Uncheck: My server requires authentication, and enter the correct Pop3 and
SMTP settings. The ones you showed with your screen shot are not correct.

Have you read any of the links I posted?

See:
http://support.microsoft.com/?kbid=895857&SD=tech
And:
http://support.microsoft.com/default...;en-us;q295164
And:
http://www.insideoe.com/problems/errors.htm#relay550
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Fred" <testing@testing1212mouse.com> wrote in message
news:TVnff.16$PC2.3@trnddc03...
> Thanks for all the help. I'm still at a loss of what to do.
>
> Is this configuration problem I'm having due to Verizon or with Outlook
> Express?
>
> "Fred" <testing@testing1212mouse.com> wrote in message
> news:QkYef.21928$Mr4.3433@trnddc08...
>> I set up a 2nd verizon account and get the following error message when
>> trying to send email from it. Any ideas how to get it straightened out?
>>
>> The message could not be sent because the server rejected the sender's
>> e-mail address. The sender's e-mail address was 'sample@verizon.net'.
>> Subject 'Email Test', Account: 'sample@verizon.net', Server:
>> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
>> Authentication is required to send mail as <xts738xg@verizon.net>', Port:
>> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>>
>> (Note that I changed the email addresses in the above, but the error
> message
>> is otherwise unchanged.)
>>
>> Thanks in advance.
>>
>> Fred
>>
>>
>
>

Fred:

Check the Advanced Tab in Tools | Accounts and make sure the SSL boxes are
unchecked and the ports are correct.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Fred" <testing@testing1212mouse.com> wrote in message
news:TVnff.16$PC2.3@trnddc03...
> Thanks for all the help. I'm still at a loss of what to do.
>
> Is this configuration problem I'm having due to Verizon or with Outlook
> Express?
>
> "Fred" <testing@testing1212mouse.com> wrote in message
> news:QkYef.21928$Mr4.3433@trnddc08...
>> I set up a 2nd verizon account and get the following error message when
>> trying to send email from it. Any ideas how to get it straightened out?
>>
>> The message could not be sent because the server rejected the sender's
>> e-mail address. The sender's e-mail address was 'sample@verizon.net'.
>> Subject 'Email Test', Account: 'sample@verizon.net', Server:
>> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
>> Authentication is required to send mail as <xts738xg@verizon.net>', Port:
>> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>>
>> (Note that I changed the email addresses in the above, but the error
> message
>> is otherwise unchanged.)
>>
>> Thanks in advance.
>>
>> Fred
>>
>>
>
>

Thanks, Michael. I just did what you suggested.

Below are excerpts from the SMPT log. Then below that is the POP log --
addresses and other info altered for privacy....

Excerpts from SMTP Log:

SMTP: 15:31:34 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:31:34 [tx] MAIL FROM: <dotcom@name.com>
SMTP: 15:31:34 [rx] 250 2.5.0 Address Ok.
SMTP: 15:31:34 [tx] RCPT TO: <user02@verizon.net>
SMTP: 15:31:34 [rx] 452 4.2.1 mailbox temporarily disabled:
user02@verizon.net
SMTP: 15:31:34 [tx] QUIT
SMTP: 15:31:34 [rx] 221 2.3.0 Bye received. Goodbye.

SMTP: 15:36:36 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:36:36 [tx] MAIL FROM: <dotcom@name.com>
SMTP: 15:36:36 [rx] 250 2.5.0 Address Ok.
SMTP: 15:36:36 [tx] RCPT TO: <user02@verizon.net>
SMTP: 15:36:36 [rx] 452 4.2.1 mailbox temporarily disabled:
user02@verizon.net
SMTP: 15:36:36 [tx] QUIT
SMTP: 15:36:36 [rx] 221 2.3.0 Bye received. Goodbye.

SMTP: 15:36:37 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:36:37 [tx] MAIL FROM: <user02@verizon.net>
SMTP: 15:36:37 [rx] 550 5.7.1 Authentication is required to send mail as
<resxxxgt@verizon.net>
SMTP: 15:36:37 [tx] QUIT
SMTP: 15:36:37 [rx] 221 2.3.0 Bye received. Goodbye.

SMTP: 15:36:41 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:36:41 [tx] MAIL FROM: <dotcom@name.com>
SMTP: 15:36:41 [rx] 250 2.5.0 Address Ok.
SMTP: 15:36:41 [tx] RCPT TO: <user02@verizon.net>
SMTP: 15:36:41 [rx] 452 4.2.1 mailbox temporarily disabled:
user02@verizon.net
SMTP: 15:36:41 [tx] QUIT
SMTP: 15:36:41 [rx] 221 2.3.0 Bye received. Goodbye.

SMTP: 15:36:42 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:36:43 [tx] MAIL FROM: <user02@verizon.net>
SMTP: 15:36:43 [rx] 550 5.7.1 Authentication is required to send mail as
<resxxxgt@verizon.net>
SMTP: 15:36:43 [tx] QUIT
SMTP: 15:36:43 [rx] 221 2.3.0 Bye received. Goodbye.

Complete POP Log File:

(1) Tried to send email from primary account to new 2nd account.

Outlook Express 6.00.2800.1437
POP3 Log started at 11/20/2005 15:30:43
POP3: 15:30:43 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456bd.a94ff0@vmsxxx.mailsrvcs.net>
POP3: 15:30:43 [tx] USER user01
POP3: 15:30:43 [rx] +OK password required for user user01@verizon.net
POP3: 15:30:43 [tx] PASS *********
POP3: 15:30:43 [rx] +OK Maildrop ready
POP3: 15:30:43 [tx] STAT
POP3: 15:30:44 [rx] +OK 0 0
POP3: 15:30:44 [tx] QUIT
POP3: 15:30:44 [rx] +OK
POP3: 15:30:44 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456be.420b2f8@vmsxxx.mailsrvcs.net>
POP3: 15:30:44 [tx] USER user01
POP3: 15:30:44 [rx] +OK password required for user user01@verizon.net
POP3: 15:30:44 [tx] PASS *********
POP3: 15:30:44 [rx] +OK Maildrop ready
POP3: 15:30:44 [tx] STAT
POP3: 15:30:44 [rx] +OK 0 0
POP3: 15:30:44 [tx] QUIT
POP3: 15:30:44 [rx] +OK
POP3: 15:30:44 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456be.1077140@vmsxxx.mailsrvcs.net>
POP3: 15:30:44 [tx] USER user01
POP3: 15:30:44 [rx] +OK password required for user user01@verizon.net
POP3: 15:30:44 [tx] PASS *********
POP3: 15:30:47 [rx] -ERR [AUTH] Authentication failed
POP3: 15:31:00 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456ce.38f51c8@vmsxxx.mailsrvcs.net>
POP3: 15:31:00 [tx] USER user02
POP3: 15:31:01 [rx] +OK password required for user user02@verizon.net
POP3: 15:31:01 [tx] PASS *********
POP3: 15:31:04 [rx] -ERR [AUTH] Authentication failed
POP3: 15:31:10 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2-2.07 (built May 23 2005)) <123456d8.8c3000@vmsxxx.mailsrvcs.net>
POP3: 15:31:10 [tx] USER user01
POP3: 15:31:10 [rx] +OK password required for user user01@verizon.net
POP3: 15:31:10 [tx] PASS *********
POP3: 15:31:10 [rx] +OK Maildrop ready
POP3: 15:31:10 [tx] STAT
POP3: 15:31:10 [rx] +OK 0 0
POP3: 15:31:10 [tx] QUIT
POP3: 15:31:10 [rx] +OK
POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456da.2621190@vmsxxx.mailsrvcs.net>
POP3: 15:31:12 [tx] USER user01
POP3: 15:31:12 [rx] +OK password required for user user01@verizon.net
POP3: 15:31:12 [tx] PASS *********
POP3: 15:31:12 [rx] +OK Maildrop ready
POP3: 15:31:12 [tx] STAT
POP3: 15:31:12 [rx] +OK 0 0
POP3: 15:31:12 [tx] QUIT
POP3: 15:31:12 [rx] +OK
POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456da.3acd268@vmsxxx.mailsrvcs.net>
POP3: 15:31:12 [tx] USER user01
POP3: 15:31:12 [rx] +OK password required for user user01@verizon.net
POP3: 15:31:12 [tx] PASS *********
POP3: 15:31:12 [rx] +OK Maildrop ready
POP3: 15:31:12 [tx] STAT
POP3: 15:31:12 [rx] +OK 0 0
POP3: 15:31:12 [tx] QUIT
POP3: 15:31:12 [rx] +OK
POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456da.31291d0@vmsxxx.mailsrvcs.net>
POP3: 15:31:12 [tx] USER user01
POP3: 15:31:13 [rx] +OK password required for user user01@verizon.net
POP3: 15:31:13 [tx] PASS *********
POP3: 15:31:13 [rx] +OK Maildrop ready
POP3: 15:31:13 [tx] STAT
POP3: 15:31:13 [rx] +OK 0 0
POP3: 15:31:13 [tx] QUIT
POP3: 15:31:13 [rx] +OK
POP3: 15:31:34 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456f0.afd028@vmsxxx.mailsrvcs.net>
POP3: 15:31:34 [tx] USER user01
POP3: 15:31:34 [rx] +OK password required for user user01@verizon.net
POP3: 15:31:34 [tx] PASS *********
POP3: 15:31:34 [rx] +OK Maildrop ready
POP3: 15:31:34 [tx] STAT
POP3: 15:31:35 [rx] +OK 0 0
POP3: 15:31:35 [tx] QUIT
POP3: 15:31:35 [rx] +OK
POP3: 15:31:35 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456f1.c0d030@vmsxxx.mailsrvcs.net>
POP3: 15:31:35 [tx] USER user01
POP3: 15:31:35 [rx] +OK password required for user user01@verizon.net
POP3: 15:31:35 [tx] PASS *********
POP3: 15:31:35 [rx] +OK Maildrop ready
POP3: 15:31:35 [tx] STAT
POP3: 15:31:35 [rx] +OK 0 0
POP3: 15:31:35 [tx] QUIT
POP3: 15:31:35 [rx] +OK
POP3: 15:31:35 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456f1.1145118@vmsxxx.mailsrvcs.net>
POP3: 15:31:35 [tx] USER user01
POP3: 15:31:35 [rx] +OK password required for user user01@verizon.net
POP3: 15:31:35 [tx] PASS *********
POP3: 15:31:35 [rx] +OK Maildrop ready
POP3: 15:31:35 [tx] STAT
POP3: 15:31:35 [rx] +OK 0 0
POP3: 15:31:35 [tx] QUIT
POP3: 15:31:35 [rx] +OK

(2) Tried to send email from new 2nd account to primary account.

POP3: 15:36:36 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<6543211e.891008@vmsxxx.mailsrvcs.net>
POP3: 15:36:36 [tx] USER user01
POP3: 15:36:36 [rx] +OK password required for user user01@verizon.net
POP3: 15:36:36 [tx] PASS *********
POP3: 15:36:36 [rx] +OK Maildrop ready
POP3: 15:36:36 [tx] STAT
POP3: 15:36:36 [rx] +OK 1 1206
POP3: 15:36:36 [tx] LIST
POP3: 15:36:36 [rx] +OK scan listing follows
POP3: 15:36:36 [rx] 1 1206
POP3: 15:36:36 [rx] .
POP3: 15:36:36 [tx] RETR 1
POP3: 15:36:36 [rx] +OK 1206 octets
POP3: 15:36:36 [tx] DELE 1
POP3: 15:36:36 [rx] +OK message deleted
POP3: 15:36:36 [tx] QUIT
POP3: 15:36:36 [rx] +OK
POP3: 15:36:37 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<6543211e.2a0d2a0@vmsxxx.mailsrvcs.net>
POP3: 15:36:37 [tx] USER user01
POP3: 15:36:37 [rx] +OK password required for user user01@verizon.net
POP3: 15:36:37 [tx] PASS *********
POP3: 15:36:37 [rx] +OK Maildrop ready
POP3: 15:36:37 [tx] STAT
POP3: 15:36:37 [rx] +OK 0 0
POP3: 15:36:37 [tx] QUIT
POP3: 15:36:37 [rx] +OK
POP3: 15:36:38 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<6543211f.6f97378@vmsxxx.mailsrvcs.net>
POP3: 15:36:38 [tx] USER user01
POP3: 15:36:38 [rx] +OK password required for user user01@verizon.net
POP3: 15:36:38 [tx] PASS *********
POP3: 15:36:38 [rx] +OK Maildrop ready
POP3: 15:36:38 [tx] STAT
POP3: 15:36:38 [rx] +OK 0 0
POP3: 15:36:38 [tx] QUIT
POP3: 15:36:38 [rx] +OK
POP3: 15:36:42 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<65432123.a13070@vmsxxx.mailsrvcs.net>
POP3: 15:36:42 [tx] USER user01
POP3: 15:36:42 [rx] +OK password required for user user01@verizon.net
POP3: 15:36:42 [tx] PASS *********
POP3: 15:36:42 [rx] +OK Maildrop ready
POP3: 15:36:42 [tx] STAT
POP3: 15:36:42 [rx] +OK 0 0
POP3: 15:36:42 [tx] QUIT
POP3: 15:36:42 [rx] +OK
POP3: 15:36:42 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<65432124.451d2e0@vmsxxx.mailsrvcs.net>
POP3: 15:36:42 [tx] USER user01
POP3: 15:36:42 [rx] +OK password required for user user01@verizon.net
POP3: 15:36:42 [tx] PASS *********
POP3: 15:36:42 [rx] +OK Maildrop ready
POP3: 15:36:42 [tx] STAT
POP3: 15:36:42 [rx] +OK 0 0
POP3: 15:36:42 [tx] QUIT
POP3: 15:36:42 [rx] +OK
POP3: 15:36:43 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<65432125.c9d030@vmsxxx.mailsrvcs.net>
POP3: 15:36:43 [tx] USER user01
POP3: 15:36:43 [rx] +OK password required for user user01@verizon.net
POP3: 15:36:43 [tx] PASS *********
POP3: 15:36:43 [rx] +OK Maildrop ready
POP3: 15:36:43 [tx] STAT
POP3: 15:36:43 [rx] +OK 0 0
POP3: 15:36:43 [tx] QUIT
POP3: 15:36:43 [rx] +OK



"Michael C Finn" <michael.c.finn@verizon.net> wrote in message
news:qh6gf.16670$tT1.13182@trnddc01...
>
> "Fred" <testing@testing1212mouse.com> wrote in message
> news:JF2gf.1585$792.1112@trnddc08...
> > "Paul_B" <pb_public@operamail.com> wrote in message
> > news:1bs4tk6uiecq5$.dlg@pbpublic.invalid...
> > > On Sat, 19 Nov 2005 18:50:15 GMT, Fred wrote:
> > >
> > > > Many thanks for the help. Is this a problem with Verizon or OE6 or
my
> > > > computer?
> > >
> > >
> > > Verizon's requirements are by any count unreasonable. But based
> > > on the level of information you've given, I can't tell how to
> > > solve the problem except in general terms.
> >
> > OK, thanks just the same. I'm on the way back to Verizon India.....
wish me
> > luck - and patience.
> >
> >
> Have you tried a troubleshooting log? Go to the OE6 Tools>Options>
> Maintenance tab and turn on the troubleshooting logs at the bottom of the
box.
> Then do a few experiments with sending and receiving mail with your
secondary
> account. Then review the logs that result. They give a more detailed
listing
> of what is going on when OE6 tries to access your Verizon mail. Besides,
> knowing these log entry errors gives you a little more information to pass
on
> to a tech other than the usual error messages you have been getting.
>
>

Check in Tools/Accounts -Mail tab for the account involved and on the Server
tab, at the bottom is a box, My server requires authentication. Check that
and then click the Settings button and make sure it is set to use the login
settings.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Fred" <testing@testing1212mouse.com> wrote in message
news38gf.1934$792.669@trnddc08...
> Thanks, Michael. I just did what you suggested.
>
> Below are excerpts from the SMPT log. Then below that is the POP log --
> addresses and other info altered for privacy....
>
> Excerpts from SMTP Log:
>
> SMTP: 15:31:34 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:31:34 [tx] MAIL FROM: <dotcom@name.com>
> SMTP: 15:31:34 [rx] 250 2.5.0 Address Ok.
> SMTP: 15:31:34 [tx] RCPT TO: <user02@verizon.net>
> SMTP: 15:31:34 [rx] 452 4.2.1 mailbox temporarily disabled:
> user02@verizon.net
> SMTP: 15:31:34 [tx] QUIT
> SMTP: 15:31:34 [rx] 221 2.3.0 Bye received. Goodbye.
>
> SMTP: 15:36:36 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:36:36 [tx] MAIL FROM: <dotcom@name.com>
> SMTP: 15:36:36 [rx] 250 2.5.0 Address Ok.
> SMTP: 15:36:36 [tx] RCPT TO: <user02@verizon.net>
> SMTP: 15:36:36 [rx] 452 4.2.1 mailbox temporarily disabled:
> user02@verizon.net
> SMTP: 15:36:36 [tx] QUIT
> SMTP: 15:36:36 [rx] 221 2.3.0 Bye received. Goodbye.
>
> SMTP: 15:36:37 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:36:37 [tx] MAIL FROM: <user02@verizon.net>
> SMTP: 15:36:37 [rx] 550 5.7.1 Authentication is required to send mail as
> <resxxxgt@verizon.net>
> SMTP: 15:36:37 [tx] QUIT
> SMTP: 15:36:37 [rx] 221 2.3.0 Bye received. Goodbye.
>
> SMTP: 15:36:41 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:36:41 [tx] MAIL FROM: <dotcom@name.com>
> SMTP: 15:36:41 [rx] 250 2.5.0 Address Ok.
> SMTP: 15:36:41 [tx] RCPT TO: <user02@verizon.net>
> SMTP: 15:36:41 [rx] 452 4.2.1 mailbox temporarily disabled:
> user02@verizon.net
> SMTP: 15:36:41 [tx] QUIT
> SMTP: 15:36:41 [rx] 221 2.3.0 Bye received. Goodbye.
>
> SMTP: 15:36:42 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:36:43 [tx] MAIL FROM: <user02@verizon.net>
> SMTP: 15:36:43 [rx] 550 5.7.1 Authentication is required to send mail as
> <resxxxgt@verizon.net>
> SMTP: 15:36:43 [tx] QUIT
> SMTP: 15:36:43 [rx] 221 2.3.0 Bye received. Goodbye.
>
> Complete POP Log File:
>
> (1) Tried to send email from primary account to new 2nd account.
>
> Outlook Express 6.00.2800.1437
> POP3 Log started at 11/20/2005 15:30:43
> POP3: 15:30:43 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456bd.a94ff0@vmsxxx.mailsrvcs.net>
> POP3: 15:30:43 [tx] USER user01
> POP3: 15:30:43 [rx] +OK password required for user user01@verizon.net
> POP3: 15:30:43 [tx] PASS *********
> POP3: 15:30:43 [rx] +OK Maildrop ready
> POP3: 15:30:43 [tx] STAT
> POP3: 15:30:44 [rx] +OK 0 0
> POP3: 15:30:44 [tx] QUIT
> POP3: 15:30:44 [rx] +OK
> POP3: 15:30:44 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456be.420b2f8@vmsxxx.mailsrvcs.net>
> POP3: 15:30:44 [tx] USER user01
> POP3: 15:30:44 [rx] +OK password required for user user01@verizon.net
> POP3: 15:30:44 [tx] PASS *********
> POP3: 15:30:44 [rx] +OK Maildrop ready
> POP3: 15:30:44 [tx] STAT
> POP3: 15:30:44 [rx] +OK 0 0
> POP3: 15:30:44 [tx] QUIT
> POP3: 15:30:44 [rx] +OK
> POP3: 15:30:44 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456be.1077140@vmsxxx.mailsrvcs.net>
> POP3: 15:30:44 [tx] USER user01
> POP3: 15:30:44 [rx] +OK password required for user user01@verizon.net
> POP3: 15:30:44 [tx] PASS *********
> POP3: 15:30:47 [rx] -ERR [AUTH] Authentication failed
> POP3: 15:31:00 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456ce.38f51c8@vmsxxx.mailsrvcs.net>
> POP3: 15:31:00 [tx] USER user02
> POP3: 15:31:01 [rx] +OK password required for user user02@verizon.net
> POP3: 15:31:01 [tx] PASS *********
> POP3: 15:31:04 [rx] -ERR [AUTH] Authentication failed
> POP3: 15:31:10 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2-2.07 (built May 23 2005))
> <123456d8.8c3000@vmsxxx.mailsrvcs.net>
> POP3: 15:31:10 [tx] USER user01
> POP3: 15:31:10 [rx] +OK password required for user user01@verizon.net
> POP3: 15:31:10 [tx] PASS *********
> POP3: 15:31:10 [rx] +OK Maildrop ready
> POP3: 15:31:10 [tx] STAT
> POP3: 15:31:10 [rx] +OK 0 0
> POP3: 15:31:10 [tx] QUIT
> POP3: 15:31:10 [rx] +OK
> POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456da.2621190@vmsxxx.mailsrvcs.net>
> POP3: 15:31:12 [tx] USER user01
> POP3: 15:31:12 [rx] +OK password required for user user01@verizon.net
> POP3: 15:31:12 [tx] PASS *********
> POP3: 15:31:12 [rx] +OK Maildrop ready
> POP3: 15:31:12 [tx] STAT
> POP3: 15:31:12 [rx] +OK 0 0
> POP3: 15:31:12 [tx] QUIT
> POP3: 15:31:12 [rx] +OK
> POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456da.3acd268@vmsxxx.mailsrvcs.net>
> POP3: 15:31:12 [tx] USER user01
> POP3: 15:31:12 [rx] +OK password required for user user01@verizon.net
> POP3: 15:31:12 [tx] PASS *********
> POP3: 15:31:12 [rx] +OK Maildrop ready
> POP3: 15:31:12 [tx] STAT
> POP3: 15:31:12 [rx] +OK 0 0
> POP3: 15:31:12 [tx] QUIT
> POP3: 15:31:12 [rx] +OK
> POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456da.31291d0@vmsxxx.mailsrvcs.net>
> POP3: 15:31:12 [tx] USER user01
> POP3: 15:31:13 [rx] +OK password required for user user01@verizon.net
> POP3: 15:31:13 [tx] PASS *********
> POP3: 15:31:13 [rx] +OK Maildrop ready
> POP3: 15:31:13 [tx] STAT
> POP3: 15:31:13 [rx] +OK 0 0
> POP3: 15:31:13 [tx] QUIT
> POP3: 15:31:13 [rx] +OK
> POP3: 15:31:34 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456f0.afd028@vmsxxx.mailsrvcs.net>
> POP3: 15:31:34 [tx] USER user01
> POP3: 15:31:34 [rx] +OK password required for user user01@verizon.net
> POP3: 15:31:34 [tx] PASS *********
> POP3: 15:31:34 [rx] +OK Maildrop ready
> POP3: 15:31:34 [tx] STAT
> POP3: 15:31:35 [rx] +OK 0 0
> POP3: 15:31:35 [tx] QUIT
> POP3: 15:31:35 [rx] +OK
> POP3: 15:31:35 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456f1.c0d030@vmsxxx.mailsrvcs.net>
> POP3: 15:31:35 [tx] USER user01
> POP3: 15:31:35 [rx] +OK password required for user user01@verizon.net
> POP3: 15:31:35 [tx] PASS *********
> POP3: 15:31:35 [rx] +OK Maildrop ready
> POP3: 15:31:35 [tx] STAT
> POP3: 15:31:35 [rx] +OK 0 0
> POP3: 15:31:35 [tx] QUIT
> POP3: 15:31:35 [rx] +OK
> POP3: 15:31:35 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456f1.1145118@vmsxxx.mailsrvcs.net>
> POP3: 15:31:35 [tx] USER user01
> POP3: 15:31:35 [rx] +OK password required for user user01@verizon.net
> POP3: 15:31:35 [tx] PASS *********
> POP3: 15:31:35 [rx] +OK Maildrop ready
> POP3: 15:31:35 [tx] STAT
> POP3: 15:31:35 [rx] +OK 0 0
> POP3: 15:31:35 [tx] QUIT
> POP3: 15:31:35 [rx] +OK
>
> (2) Tried to send email from new 2nd account to primary account.
>
> POP3: 15:36:36 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <6543211e.891008@vmsxxx.mailsrvcs.net>
> POP3: 15:36:36 [tx] USER user01
> POP3: 15:36:36 [rx] +OK password required for user user01@verizon.net
> POP3: 15:36:36 [tx] PASS *********
> POP3: 15:36:36 [rx] +OK Maildrop ready
> POP3: 15:36:36 [tx] STAT
> POP3: 15:36:36 [rx] +OK 1 1206
> POP3: 15:36:36 [tx] LIST
> POP3: 15:36:36 [rx] +OK scan listing follows
> POP3: 15:36:36 [rx] 1 1206
> POP3: 15:36:36 [rx] .
> POP3: 15:36:36 [tx] RETR 1
> POP3: 15:36:36 [rx] +OK 1206 octets
> POP3: 15:36:36 [tx] DELE 1
> POP3: 15:36:36 [rx] +OK message deleted
> POP3: 15:36:36 [tx] QUIT
> POP3: 15:36:36 [rx] +OK
> POP3: 15:36:37 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <6543211e.2a0d2a0@vmsxxx.mailsrvcs.net>
> POP3: 15:36:37 [tx] USER user01
> POP3: 15:36:37 [rx] +OK password required for user user01@verizon.net
> POP3: 15:36:37 [tx] PASS *********
> POP3: 15:36:37 [rx] +OK Maildrop ready
> POP3: 15:36:37 [tx] STAT
> POP3: 15:36:37 [rx] +OK 0 0
> POP3: 15:36:37 [tx] QUIT
> POP3: 15:36:37 [rx] +OK
> POP3: 15:36:38 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <6543211f.6f97378@vmsxxx.mailsrvcs.net>
> POP3: 15:36:38 [tx] USER user01
> POP3: 15:36:38 [rx] +OK password required for user user01@verizon.net
> POP3: 15:36:38 [tx] PASS *********
> POP3: 15:36:38 [rx] +OK Maildrop ready
> POP3: 15:36:38 [tx] STAT
> POP3: 15:36:38 [rx] +OK 0 0
> POP3: 15:36:38 [tx] QUIT
> POP3: 15:36:38 [rx] +OK
> POP3: 15:36:42 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <65432123.a13070@vmsxxx.mailsrvcs.net>
> POP3: 15:36:42 [tx] USER user01
> POP3: 15:36:42 [rx] +OK password required for user user01@verizon.net
> POP3: 15:36:42 [tx] PASS *********
> POP3: 15:36:42 [rx] +OK Maildrop ready
> POP3: 15:36:42 [tx] STAT
> POP3: 15:36:42 [rx] +OK 0 0
> POP3: 15:36:42 [tx] QUIT
> POP3: 15:36:42 [rx] +OK
> POP3: 15:36:42 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <65432124.451d2e0@vmsxxx.mailsrvcs.net>
> POP3: 15:36:42 [tx] USER user01
> POP3: 15:36:42 [rx] +OK password required for user user01@verizon.net
> POP3: 15:36:42 [tx] PASS *********
> POP3: 15:36:42 [rx] +OK Maildrop ready
> POP3: 15:36:42 [tx] STAT
> POP3: 15:36:42 [rx] +OK 0 0
> POP3: 15:36:42 [tx] QUIT
> POP3: 15:36:42 [rx] +OK
> POP3: 15:36:43 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <65432125.c9d030@vmsxxx.mailsrvcs.net>
> POP3: 15:36:43 [tx] USER user01
> POP3: 15:36:43 [rx] +OK password required for user user01@verizon.net
> POP3: 15:36:43 [tx] PASS *********
> POP3: 15:36:43 [rx] +OK Maildrop ready
> POP3: 15:36:43 [tx] STAT
> POP3: 15:36:43 [rx] +OK 0 0
> POP3: 15:36:43 [tx] QUIT
> POP3: 15:36:43 [rx] +OK
>
>
>
> "Michael C Finn" <michael.c.finn@verizon.net> wrote in message
> news:qh6gf.16670$tT1.13182@trnddc01...
>>
>> "Fred" <testing@testing1212mouse.com> wrote in message
>> news:JF2gf.1585$792.1112@trnddc08...
>> > "Paul_B" <pb_public@operamail.com> wrote in message
>> > news:1bs4tk6uiecq5$.dlg@pbpublic.invalid...
>> > > On Sat, 19 Nov 2005 18:50:15 GMT, Fred wrote:
>> > >
>> > > > Many thanks for the help. Is this a problem with Verizon or OE6 or
> my
>> > > > computer?
>> > >
>> > >
>> > > Verizon's requirements are by any count unreasonable. But based
>> > > on the level of information you've given, I can't tell how to
>> > > solve the problem except in general terms.
>> >
>> > OK, thanks just the same. I'm on the way back to Verizon India.....
> wish me
>> > luck - and patience.
>> >
>> >
>> Have you tried a troubleshooting log? Go to the OE6 Tools>Options>
>> Maintenance tab and turn on the troubleshooting logs at the bottom of the
> box.
>> Then do a few experiments with sending and receiving mail with your
> secondary
>> account. Then review the logs that result. They give a more detailed
> listing
>> of what is going on when OE6 tries to access your Verizon mail. Besides,
>> knowing these log entry errors gives you a little more information to
>> pass
> on
>> to a tech other than the usual error messages you have been getting.
>>
>>
>
>

Thanks. I just logged tried it... dslstart.verizon.net > my account >

There were no subaccts listed, so I added a new subaccount > completed info
> create subaccount >

Then the next page never appeared. After waiting a long time, I went back
and saw that the new subaccount had not been added. Also, I saw that 4
other subaccounts that I had not entered were there. Sounds like there is
some kind of problem out of my control here. Once again...... (gritting my
teeth).... I will call Verizon India.

"Skip Ford" <skip.ford@verizon.net> wrote in message
news:yX8gf.4550$Ze6.1248@trndny04...
> In 0.verizon.email.discussion-general Fred <testing@testing1212mouse.com>
wrote:
> > SMTP: 15:31:34 [rx] 235 2.7.0 LOGIN authentication successful.
> > SMTP: 15:31:34 [tx] MAIL FROM: <dotcom@name.com>
> > SMTP: 15:31:34 [rx] 250 2.5.0 Address Ok.
> > SMTP: 15:31:34 [tx] RCPT TO: <user02@verizon.net>
> > SMTP: 15:31:34 [rx] 452 4.2.1 mailbox temporarily disabled:
> > user02@verizon.net
> > SMTP: 15:31:34 [tx] QUIT
> > SMTP: 15:31:34 [rx] 221 2.3.0 Bye received. Goodbye.
>
> Looks like "user02" doesn't have email access. Verizon isn't
> accepting email on behalf of "user02" and it doesn't allow "user02" to
> send mail.
>
> Sign in to the website and make sure this subaccount has email service
> enabled.
>
> I removed the public crossposts, again, from this article. You should
> not crosspost between private and public groups.
>
> --
> Skip, who doesn't work for Verizon.

I set up a 2nd verizon account and get the following error message when
trying to send email from it. Any ideas how to get it straightened out?

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was 'sample@verizon.net'.
Subject 'Email Test', Account: 'sample@verizon.net', Server:
'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
Authentication is required to send mail as <xts738xg@verizon.net>', Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

(Note that I changed the email addresses in the above, but the error message
is otherwise unchanged.)

Thanks in advance.

Fred

A 550 error indicates you are attempting to send mail using an ISPs SMTP
server, but you are not logged on or authenticated to that account. See
this link for more:
http://www.insideoe.com/problems/errors.htm#550relay

Also I earlier replied to your first posting. Did you not read that?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Fred" <testing@testing1212mouse.com> wrote in message
news:wbIgf.13053$NN2.514@trnddc02...
>I set up a 2nd verizon account and get the following error message when
> trying to send email from it. Any ideas how to get it straightened out?
>
> The message could not be sent because the server rejected the sender's
> e-mail address. The sender's e-mail address was 'sample@verizon.net'.
> Subject 'Email Test', Account: 'sample@verizon.net', Server:
> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
> Authentication is required to send mail as <xts738xg@verizon.net>', Port:
> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>
> (Note that I changed the email addresses in the above, but the error
> message
> is otherwise unchanged.)
>
> Thanks in advance.
>
> Fred
>
>