I run a home-based publc relations business.
I have a new client, who, when he sends an e-mail I can read the subject
line but nothing else appears.
I think he may have to change a MIME setting, but he refuses to do this. Is
there a setting I can change at me end?
In any case, why does this happen?
I appreciate any help with this

Open one of his messages in OE and then do a CTRL-F3 on it and you should be
able to read it.

If you want, you can copy the header (the part down to where the mail text
starts) and email it to me and I'll take a look at it.

cheers,

steve

"Wendy" <Wendy@discussions.microsoft.com> wrote in message
news:A39B72ED-D179-4D3B-90F9-FB5E8700C6BA@microsoft.com...
>I run a home-based publc relations business.
> I have a new client, who, when he sends an e-mail I can read the subject
> line but nothing else appears.
> I think he may have to change a MIME setting, but he refuses to do this.
> Is
> there a setting I can change at me end?
> In any case, why does this happen?
> I appreciate any help with this

Your Windows version?

If the client is using MS Outlook, ask that he send to you only using Plain
Text format and see if that clears things up.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Wendy wrote:
> I run a home-based publc relations business.
> I have a new client, who, when he sends an e-mail I can read the subject
> line but nothing else appears.
> I think he may have to change a MIME setting, but he refuses to do this.
> Is there a setting I can change at me end?
> In any case, why does this happen?
> I appreciate any help with this

Look at the Message Source (Ctrl-F3) for one of his messages. The
X-Mailer header will identify is mail program. What does it say?

If it is Lotus Notes AND you are using SpamKiller, that is your problem.
SpamKiller corrupts the MIME message headers for messages from Lotus
Notes. Uninstalling SpamKiller will fix the problem.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Wendy" <Wendy@discussions.microsoft.com> wrote in message
news:A39B72ED-D179-4D3B-90F9-FB5E8700C6BA@microsoft.com...
>I run a home-based publc relations business.
> I have a new client, who, when he sends an e-mail I can read the
> subject
> line but nothing else appears.
> I think he may have to change a MIME setting, but he refuses to do
> this. Is
> there a setting I can change at me end?
> In any case, why does this happen?
> I appreciate any help with this