OE doing strange things when typing in rich text mode

Due to some problems from NAV, I had to re-install XP Home on my wife's
computer. This was a recent update installation from 98 SE. Normally I
don't use updates, but there was no way I was going to spend weeks trying to
restore all my wife's files which are stored in only a system that she
understands.

After I re-installed XP due to NAV, she has had problems typing in Rich Text
(HTML) mode. For an example, when she types the first sentence it will be
in the text that she has set, but when she hits "return" and goes to the
next line, the text will change size, even though it is still the same text
and size she selected, showing in the box. If she has to go back and delete
a word or make a change of some sort. The words she highlights will again
change size to a much larger size while it's highlighted. When she deletes
it, it ends up erasing more than she meant to erase. Also, if what she is
writing is a large message, over time the cursor will be several spaces
beyond what she is typing.

In IE we've had a strange thing happen also. She no longer had the
"History" icon. When we went to View, Toolbar and Customize and tried to
scroll down the icons to move to the toolbar, the icons that were already on
the toolbar moved instead of the ones to be added. As it was, History was
already in the list for the toolbar and when we closed that menu, it
appeared where it had been previously on the toolbar.

Any ideas as to what is going on and how to fix it?

--
Thanks,

Russ

Hi Russell,

For the font size issue try using medium.

Tools, Options, Read tab, Fonts

Source:
OLEXP: The Font Size Changes When You Press ENTER in a New Message:
http://support.microsoft.com/default...;en-us;Q232001

Related Links to more Microsoft KB Articles

OLEXP: Default Font Size Is Not Applied in a New HTML E-mail Message:
http://support.microsoft.com/default...;en-us;Q240730

OLEXP: Large or Small Font Printing Message from Outlook Express:
http://support.microsoft.com/default...;en-us;Q276435

OLEXP: Cannot Change Text Format Using Outlook Express:
http://support.microsoft.com/default...;en-us;Q178895

OLEXP: Large Font Printing Message from Outlook Express:
http://support.microsoft.com/default...;EN-US;q276435

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Russell Moorhouse" <corvair65@verizon.net> wrote in message
news:%23q3Bkr%236FHA.1020@TK2MSFTNGP15.phx.gbl...
Due to some problems from NAV, I had to re-install XP Home on my wife's
computer. This was a recent update installation from 98 SE. Normally I
don't use updates, but there was no way I was going to spend weeks trying to
restore all my wife's files which are stored in only a system that she
understands.

After I re-installed XP due to NAV, she has had problems typing in Rich Text
(HTML) mode. For an example, when she types the first sentence it will be
in the text that she has set, but when she hits "return" and goes to the
next line, the text will change size, even though it is still the same text
and size she selected, showing in the box. If she has to go back and delete
a word or make a change of some sort. The words she highlights will again
change size to a much larger size while it's highlighted. When she deletes
it, it ends up erasing more than she meant to erase. Also, if what she is
writing is a large message, over time the cursor will be several spaces
beyond what she is typing.

In IE we've had a strange thing happen also. She no longer had the
"History" icon. When we went to View, Toolbar and Customize and tried to
scroll down the icons to move to the toolbar, the icons that were already on
the toolbar moved instead of the ones to be added. As it was, History was
already in the list for the toolbar and when we closed that menu, it
appeared where it had been previously on the toolbar.

Any ideas as to what is going on and how to fix it?

--
Thanks,

Russ

These settings were already set that way. We're still having problems.
Should we just reload IE/OE and hope that takes care of it?

--

Russ Moorhouse
'65 Corsa coupe 140 HP
Group Corvair Member
Corsa Member
Kent Island, MD



"Kuay Tim" <TimJohn@msn.com> wrote in message
news:u9M4bC$6FHA.3456@TK2MSFTNGP10.phx.gbl...
> Hi Russell,
>
> For the font size issue try using medium.
>
> Tools, Options, Read tab, Fonts
>
> Source:
> OLEXP: The Font Size Changes When You Press ENTER in a New Message:
> http://support.microsoft.com/default...;en-us;Q232001
>
> Related Links to more Microsoft KB Articles
>
> OLEXP: Default Font Size Is Not Applied in a New HTML E-mail Message:
> http://support.microsoft.com/default...;en-us;Q240730
>
> OLEXP: Large or Small Font Printing Message from Outlook Express:
> http://support.microsoft.com/default...;en-us;Q276435
>
> OLEXP: Cannot Change Text Format Using Outlook Express:
> http://support.microsoft.com/default...;en-us;Q178895
>
> OLEXP: Large Font Printing Message from Outlook Express:
> http://support.microsoft.com/default...;EN-US;q276435
>
> --
> Tim K.
> aka Kuay Tim
> MS-MVP - Outlook Express
> Lynnwood, WA
> *
> "Russell Moorhouse" <corvair65@verizon.net> wrote in message
> news:%23q3Bkr%236FHA.1020@TK2MSFTNGP15.phx.gbl...
> Due to some problems from NAV, I had to re-install XP Home on my wife's
> computer. This was a recent update installation from 98 SE. Normally I
> don't use updates, but there was no way I was going to spend weeks trying
> to
> restore all my wife's files which are stored in only a system that she
> understands.
>
> After I re-installed XP due to NAV, she has had problems typing in Rich
> Text
> (HTML) mode. For an example, when she types the first sentence it will be
> in the text that she has set, but when she hits "return" and goes to the
> next line, the text will change size, even though it is still the same
> text
> and size she selected, showing in the box. If she has to go back and
> delete
> a word or make a change of some sort. The words she highlights will again
> change size to a much larger size while it's highlighted. When she
> deletes
> it, it ends up erasing more than she meant to erase. Also, if what she is
> writing is a large message, over time the cursor will be several spaces
> beyond what she is typing.
>
> In IE we've had a strange thing happen also. She no longer had the
> "History" icon. When we went to View, Toolbar and Customize and tried to
> scroll down the icons to move to the toolbar, the icons that were already
> on
> the toolbar moved instead of the ones to be added. As it was, History was
> already in the list for the toolbar and when we closed that menu, it
> appeared where it had been previously on the toolbar.
>
> Any ideas as to what is going on and how to fix it?
>
> --
> Thanks,
>
> Russ
>
>
>

Hi Russ,

I think a reinstall might be best in this situation, but get the Windows
updates if you haven't already. This could make a reinstall unnecessary.
There is a Microsoft KB article that tells how to do a reinstall. Be sure to
get all the necessary Windows updates to ensure success.

How to reinstall or repair Internet Explorer and Outlook Express in Windows
XP

http://support.microsoft.com/?kbid=318378


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Russell Moorhouse" <corvair65@verizon.net> wrote in message
news:u2owLTJ7FHA.1140@tk2msftngp13.phx.gbl...
These settings were already set that way. We're still having problems.
Should we just reload IE/OE and hope that takes care of it?

--

Russ Moorhouse
'65 Corsa coupe 140 HP
Group Corvair Member
Corsa Member
Kent Island, MD



"Kuay Tim" <TimJohn@msn.com> wrote in message
news:u9M4bC$6FHA.3456@TK2MSFTNGP10.phx.gbl...
> Hi Russell,
>
> For the font size issue try using medium.
>
> Tools, Options, Read tab, Fonts
>
> Source:
> OLEXP: The Font Size Changes When You Press ENTER in a New Message:
> http://support.microsoft.com/default...;en-us;Q232001
>
> Related Links to more Microsoft KB Articles
>
> OLEXP: Default Font Size Is Not Applied in a New HTML E-mail Message:
> http://support.microsoft.com/default...;en-us;Q240730
>
> OLEXP: Large or Small Font Printing Message from Outlook Express:
> http://support.microsoft.com/default...;en-us;Q276435
>
> OLEXP: Cannot Change Text Format Using Outlook Express:
> http://support.microsoft.com/default...;en-us;Q178895
>
> OLEXP: Large Font Printing Message from Outlook Express:
> http://support.microsoft.com/default...;EN-US;q276435
>
> --
> Tim K.
> aka Kuay Tim
> MS-MVP - Outlook Express
> Lynnwood, WA
> *
> "Russell Moorhouse" <corvair65@verizon.net> wrote in message
> news:%23q3Bkr%236FHA.1020@TK2MSFTNGP15.phx.gbl...
> Due to some problems from NAV, I had to re-install XP Home on my wife's
> computer. This was a recent update installation from 98 SE. Normally I
> don't use updates, but there was no way I was going to spend weeks trying
> to
> restore all my wife's files which are stored in only a system that she
> understands.
>
> After I re-installed XP due to NAV, she has had problems typing in Rich
> Text
> (HTML) mode. For an example, when she types the first sentence it will be
> in the text that she has set, but when she hits "return" and goes to the
> next line, the text will change size, even though it is still the same
> text
> and size she selected, showing in the box. If she has to go back and
> delete
> a word or make a change of some sort. The words she highlights will again
> change size to a much larger size while it's highlighted. When she
> deletes
> it, it ends up erasing more than she meant to erase. Also, if what she is
> writing is a large message, over time the cursor will be several spaces
> beyond what she is typing.
>
> In IE we've had a strange thing happen also. She no longer had the
> "History" icon. When we went to View, Toolbar and Customize and tried to
> scroll down the icons to move to the toolbar, the icons that were already
> on
> the toolbar moved instead of the ones to be added. As it was, History was
> already in the list for the toolbar and when we closed that menu, it
> appeared where it had been previously on the toolbar.
>
> Any ideas as to what is going on and how to fix it?
>
> --
> Thanks,
>
> Russ
>
>
>