I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
OE, and they stay in the outbox, but the recipient always gets the
message. The default send option is plain text. It's on a network but
other users aren't having the problem. I deleted the outbox.dbx and
sent.dbx, but the problem persists. Any ideas?

Was OE closed when you deleted the dbx files? If not, close OE and do it
again.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bura" <buradori@msn.com> wrote in message
news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
> OE, and they stay in the outbox, but the recipient always gets the
> message. The default send option is plain text. It's on a network but
> other users aren't having the problem. I deleted the outbox.dbx and
> sent.dbx, but the problem persists. Any ideas?
>

Yes, it was closed.


"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:eYmPDAI7FHA.3660@TK2MSFTNGP09.phx.gbl...
> Was OE closed when you deleted the dbx files? If not, close OE and do it
> again.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "Bura" <buradori@msn.com> wrote in message
> news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
>> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
>> OE, and they stay in the outbox, but the recipient always gets the
>> message. The default send option is plain text. It's on a network but
>> other users aren't having the problem. I deleted the outbox.dbx and
>> sent.dbx, but the problem persists. Any ideas?
>>
>

You may have a damaged identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages from the
old identity and delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"B" <buradori@msn.com> wrote in message
news:QHFff.3267$KP5.451297@news20.bellglobal.com.. .
> Yes, it was closed.
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:eYmPDAI7FHA.3660@TK2MSFTNGP09.phx.gbl...
>> Was OE closed when you deleted the dbx files? If not, close OE and do it
>> again.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "Bura" <buradori@msn.com> wrote in message
>> news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
>>> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
>>> OE, and they stay in the outbox, but the recipient always gets the
>>> message. The default send option is plain text. It's on a network but
>>> other users aren't having the problem. I deleted the outbox.dbx and
>>> sent.dbx, but the problem persists. Any ideas?
>>>
>>
>
>

"B" <buradori@msn.com> wrote in message
news:QHFff.3267$KP5.451297@news20.bellglobal.com
> Yes, it was closed.
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:eYmPDAI7FHA.3660@TK2MSFTNGP09.phx.gbl...
>> Was OE closed when you deleted the dbx files? If not, close OE and
>> do it again.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "Bura" <buradori@msn.com> wrote in message
>> news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
>>> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
>>> OE, and they stay in the outbox, but the recipient always gets the
>>> message. The default send option is plain text. It's on a network
>>> but other users aren't having the problem. I deleted the
>>> outbox.dbx and sent.dbx, but the problem persists. Any ideas?

If you're sure that you deleted the proper Outbox.dbx, Sent Items is
probably corrupt.
Move any messages you want to keep out of Sent Items.
Go to Tools | Options | Maintenance and see where OE is storing its files.
Close OE.
Go there with Windows Explorer and move Sent Items.dbx to an empty Windows
folder. With Win2K and WinXP it will be a hidden file.

You can use One or these tools to extract the messages from the old DBX
file:

DBXtract ($5): http://www.oehelp.com/DBXtract/
DBXpress: ($25 but worth it)
http://www.oehelp.com/DBXpress/Default.aspx

The messages can be dragged from a Windows folder back into an OE folder in
OE's Folder List.

In the future do not use the default folders to store messages. Move them
to user created folders.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx
http://defendingyourmachine.blogspot.com/

Sorry, but can you please give me a quick step by step?
Thanks,
Bura

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:ufnMxmR7FHA.2036@TK2MSFTNGP14.phx.gbl...
> You may have a damaged identity. File | Identity | Add New Identity.
> Create a new one and test it. If all is well, you can import your messages
> from the old identity and delete it.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "B" <buradori@msn.com> wrote in message
> news:QHFff.3267$KP5.451297@news20.bellglobal.com.. .
>> Yes, it was closed.
>>
>>
>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> news:eYmPDAI7FHA.3660@TK2MSFTNGP09.phx.gbl...
>>> Was OE closed when you deleted the dbx files? If not, close OE and do it
>>> again.
>>> --
>>> Bruce Hagen
>>> MS MVP - Outlook Express
>>> ~IB-CA~
>>>
>>> "Bura" <buradori@msn.com> wrote in message
>>> news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
>>>> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
>>>> OE, and they stay in the outbox, but the recipient always gets the
>>>> message. The default send option is plain text. It's on a network but
>>>> other users aren't having the problem. I deleted the outbox.dbx and
>>>> sent.dbx, but the problem persists. Any ideas?
>>>>
>>>
>>
>>
>

Open OE | Click on File | Identities | Add New Identity. After that, just
follow the prompts. It's the same as when you set up OE originally. Go to
Tools | Accounts | Mail | Properties and write down the info under each tab
for reference.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"B" <buradori@msn.com> wrote in message
news:BRSff.4955$w84.1025047@news20.bellglobal.com. ..
> Sorry, but can you please give me a quick step by step?
> Thanks,
> Bura
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:ufnMxmR7FHA.2036@TK2MSFTNGP14.phx.gbl...
>> You may have a damaged identity. File | Identity | Add New Identity.
>> Create a new one and test it. If all is well, you can import your
>> messages from the old identity and delete it.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "B" <buradori@msn.com> wrote in message
>> news:QHFff.3267$KP5.451297@news20.bellglobal.com.. .
>>> Yes, it was closed.
>>>
>>>
>>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>>> news:eYmPDAI7FHA.3660@TK2MSFTNGP09.phx.gbl...
>>>> Was OE closed when you deleted the dbx files? If not, close OE and do
>>>> it again.
>>>> --
>>>> Bruce Hagen
>>>> MS MVP - Outlook Express
>>>> ~IB-CA~
>>>>
>>>> "Bura" <buradori@msn.com> wrote in message
>>>> news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
>>>>> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
>>>>> OE, and they stay in the outbox, but the recipient always gets the
>>>>> message. The default send option is plain text. It's on a network
>>>>> but
>>>>> other users aren't having the problem. I deleted the outbox.dbx and
>>>>> sent.dbx, but the problem persists. Any ideas?
>>>>>
>>>>
>>>
>>>
>>
>
>

Thanks Bruce. I backed up all the files in the message store and I added a
new identity and imported messages but all the subfolders disappeared when I
rebooted. I then deleted both identities in "C:\Documents and
Settings\Username\Local Settings\Application Data\Identities", opened OE and
it automatically created a new identity and imported the old messages from
the backup up message store location. This fixed the problem. Please note
that at first I simply copied all the .dbx files back to the new identity
folder except for outbox.dbx and sent items.dbx, but this brought the error
back. Only importing the messaged worked.
Thanks for all you help!


"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:ugCstuY7FHA.1032@TK2MSFTNGP11.phx.gbl...
> Open OE | Click on File | Identities | Add New Identity. After that, just
> follow the prompts. It's the same as when you set up OE originally. Go to
> Tools | Accounts | Mail | Properties and write down the info under each
> tab for reference.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "B" <buradori@msn.com> wrote in message
> news:BRSff.4955$w84.1025047@news20.bellglobal.com. ..
>> Sorry, but can you please give me a quick step by step?
>> Thanks,
>> Bura
>>
>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> news:ufnMxmR7FHA.2036@TK2MSFTNGP14.phx.gbl...
>>> You may have a damaged identity. File | Identity | Add New Identity.
>>> Create a new one and test it. If all is well, you can import your
>>> messages from the old identity and delete it.
>>> --
>>> Bruce Hagen
>>> MS MVP - Outlook Express
>>> ~IB-CA~
>>>
>>> "B" <buradori@msn.com> wrote in message
>>> news:QHFff.3267$KP5.451297@news20.bellglobal.com.. .
>>>> Yes, it was closed.
>>>>
>>>>
>>>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>>>> news:eYmPDAI7FHA.3660@TK2MSFTNGP09.phx.gbl...
>>>>> Was OE closed when you deleted the dbx files? If not, close OE and do
>>>>> it again.
>>>>> --
>>>>> Bruce Hagen
>>>>> MS MVP - Outlook Express
>>>>> ~IB-CA~
>>>>>
>>>>> "Bura" <buradori@msn.com> wrote in message
>>>>> news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
>>>>>> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
>>>>>> OE, and they stay in the outbox, but the recipient always gets the
>>>>>> message. The default send option is plain text. It's on a network
>>>>>> but
>>>>>> other users aren't having the problem. I deleted the outbox.dbx and
>>>>>> sent.dbx, but the problem persists. Any ideas?
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>

Glad it's fixed. For the future, have a look at these sites for backup
information. I back up OE every week, or two. You never know......

Backup and Restore:

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"B" <buradori@msn.com> wrote in message
news:AMOgf.2354$e43.198719@news20.bellglobal.com.. .
> Thanks Bruce. I backed up all the files in the message store and I added
> a new identity and imported messages but all the subfolders disappeared
> when I rebooted. I then deleted both identities in "C:\Documents and
> Settings\Username\Local Settings\Application Data\Identities", opened OE
> and it automatically created a new identity and imported the old messages
> from the backup up message store location. This fixed the problem. Please
> note that at first I simply copied all the .dbx files back to the new
> identity folder except for outbox.dbx and sent items.dbx, but this brought
> the error back. Only importing the messaged worked.
> Thanks for all you help!
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:ugCstuY7FHA.1032@TK2MSFTNGP11.phx.gbl...
>> Open OE | Click on File | Identities | Add New Identity. After that, just
>> follow the prompts. It's the same as when you set up OE originally. Go to
>> Tools | Accounts | Mail | Properties and write down the info under each
>> tab for reference.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "B" <buradori@msn.com> wrote in message
>> news:BRSff.4955$w84.1025047@news20.bellglobal.com. ..
>>> Sorry, but can you please give me a quick step by step?
>>> Thanks,
>>> Bura
>>>
>>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>>> news:ufnMxmR7FHA.2036@TK2MSFTNGP14.phx.gbl...
>>>> You may have a damaged identity. File | Identity | Add New Identity.
>>>> Create a new one and test it. If all is well, you can import your
>>>> messages from the old identity and delete it.
>>>> --
>>>> Bruce Hagen
>>>> MS MVP - Outlook Express
>>>> ~IB-CA~
>>>>
>>>> "B" <buradori@msn.com> wrote in message
>>>> news:QHFff.3267$KP5.451297@news20.bellglobal.com.. .
>>>>> Yes, it was closed.
>>>>>
>>>>>
>>>>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>>>>> news:eYmPDAI7FHA.3660@TK2MSFTNGP09.phx.gbl...
>>>>>> Was OE closed when you deleted the dbx files? If not, close OE and do
>>>>>> it again.
>>>>>> --
>>>>>> Bruce Hagen
>>>>>> MS MVP - Outlook Express
>>>>>> ~IB-CA~
>>>>>>
>>>>>> "Bura" <buradori@msn.com> wrote in message
>>>>>> news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
>>>>>>> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
>>>>>>> OE, and they stay in the outbox, but the recipient always gets the
>>>>>>> message. The default send option is plain text. It's on a network
>>>>>>> but
>>>>>>> other users aren't having the problem. I deleted the outbox.dbx and
>>>>>>> sent.dbx, but the problem persists. Any ideas?
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>