Trouble shooting

Nature

Please help, I can't use out look espress
It 's always pop up this

The host 'POP3' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'POP3', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

What is this mean?
thanks
Tammy

NaturePlease post in Plain Text.

Microsoft KB Article 813514:
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/?kbid=813514

Good Newsgroup posts:
http://dts-l.org/goodpost.htm

How to ask a newsgroup question:
http://support.microsoft.com/kb/555375

How Not to Get Help in Newsgroups
http://users.tpg.com.au/bzyhjr/liszt.html
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Tammy Tran" <tammy062@optusnet.com.au> wrote in message
news:uSvuFVW7FHA.1276@TK2MSFTNGP09.phx.gbl...

Please help, I can't use out look espress
It 's always pop up this

The host 'POP3' could not be found. Please verify that you have entered the
server name correctly. Account: 'POP3', Server: 'POP3', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

What is this mean?
thanks
Tammy

Hi Tammy,

A connection error is often caused by the use of anti-virus (or spam
filtering) message scan. Message scan can be safely disabled if normal scan
is still used. There are other causes for the error. Some possibilities are
explored in the following Microsoft KB article.

Troubleshooting error messages that you receive when you are using Outlook
and Outlook Express

http://support.microsoft.com/default...14&Product=oex


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Tammy Tran" <tammy062@optusnet.com.au> wrote in message
news:uSvuFVW7FHA.1276@TK2MSFTNGP09.phx.gbl...
Nature

Please help, I can't use out look espress
It 's always pop up this

The host 'POP3' could not be found. Please verify that you have entered the
server name correctly. Account: 'POP3', Server: 'POP3', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

What is this mean?
thanks
Tammy

Tammy Tran wrote:
> Nature
>
> Please help, I can't use out look espress
> It 's always pop up this
>
> The host 'POP3' could not be found. Please verify that you have
> entered the server name correctly. Account: 'POP3', Server: 'POP3',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error
> Number: 0x800CCC0D
>
> What is this mean?
> thanks
> Tammy

Ask your ISP what the correct server names are, and then enter them in
the account details.
POP3 on it's own is not a valid server address.

--
Kath Adams
MS MVP - Windows (Outlook Express)