Reply going to Sender and Not List

Greetings,

I have a problem with Outlook Express and replying to a list I run. The list
is setup to insert the list name and address for the "reply to" field, but
keep the sender for the "from" field. When everyone else on the list hits
"reply", a message comes up with the list address in the "TO" field. When I
do it, it brings up a message with the sender's address in the "TO" field,
and only if I hit "reply to all" does it go to the list, but then it also
goes to the sender too.

As a test, I tried it with Mozilla Thunderbird and it worked correctly. I
tried it again with Outlook Express on another machine and it messed up too.
Both those machines are using the following:

6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)

Any ideas?

Thanks in advance,

Joe

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity
(File>Identities>Add new identity). Assuming all is well, import messages
from the old Identity before deleting it (File>Identities>Manage
Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Joe Murphy wrote:
> Greetings,
>
> I have a problem with Outlook Express and replying to a list I run. The
> list is setup to insert the list name and address for the "reply to"
> field, but keep the sender for the "from" field. When everyone else on
> the list hits "reply", a message comes up with the list address in the
> "TO" field. When I do it, it brings up a message with the sender's
> address in the "TO" field, and only if I hit "reply to all" does it go to
> the list, but then it also goes to the sender too.
>
> As a test, I tried it with Mozilla Thunderbird and it worked correctly. I
> tried it again with Outlook Express on another machine and it messed up
> too. Both those machines are using the following:
>
> 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
>
> Any ideas?
>
> Thanks in advance,
>
> Joe

I think I actually saw your answer previously while googling around looking
for an answer. Though I have not tried what you suggested, I feel that the
probability is that it is not the right answer. As I posted before, I've
tried it on TWO SEPARATE machines running the save version of OE.

What I didn't post was that on the second machine, OE had never even been
used before. Another piece of info I left out (because I didn't think it was
important, but maybe it is) is that on one machine I used IMAP and on the
other I used POP3.

The likelihood of the main identity becoming currupted on both machines (one
identity brand new) and while using to different protocols would seem
pretty slim.

Any other ideas? I am thinking of trying it with an NT machine and an older
version of OE if I can find one.

Joe




"PA Bear" <PABearMVP@gmail.com> wrote in message
news:udYLi$dAGHA.3048@TK2MSFTNGP15.phx.gbl...
> Your current Identity may be damaged, especially if its the default Main
> Identity. Try one or more of your accounts in a new Named Identity
> (File>Identities>Add new identity). Assuming all is well, import messages
> from the old Identity before deleting it (File>Identities>Manage
> Identities).
>
> To avoid such corruption in future:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a
> manual compact of all OE folders while "working offline". More at
> http://insideoe.tomsterdam.com/files/maintain.htm.
>
> - Do not attempt to close OE via Task Manager or shutdown your machine if
> Automatic Compacting is taking place (WinXP SP2 only).
>
> - Your anti-virus application's email scanning feature can also cause such
> corruption. Disable it. It provides no additional protection.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> Joe Murphy wrote:
>> Greetings,
>>
>> I have a problem with Outlook Express and replying to a list I run. The
>> list is setup to insert the list name and address for the "reply to"
>> field, but keep the sender for the "from" field. When everyone else on
>> the list hits "reply", a message comes up with the list address in the
>> "TO" field. When I do it, it brings up a message with the sender's
>> address in the "TO" field, and only if I hit "reply to all" does it go to
>> the list, but then it also goes to the sender too.
>>
>> As a test, I tried it with Mozilla Thunderbird and it worked correctly. I
>> tried it again with Outlook Express on another machine and it messed up
>> too. Both those machines are using the following:
>>
>> 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
>>
>> Any ideas?
>>
>> Thanks in advance,
>>
>> Joe
>

Ok... just tried it with OE Version 6.00.2800.1123 on an NT4 machine and it
doesn't work correctly there either (POP3).... and neither does Outlook
2003.

However, KMail and Evolution under Linux both work fine!

It's beginning to look like it's a Microsoft email problem in general.

Help?

Is there any more info I can give? Perhaps a copy of the headers that work
correctly with non-MS clients but mess up with MS ones?

Joe




"PA Bear" <PABearMVP@gmail.com> wrote in message
news:udYLi$dAGHA.3048@TK2MSFTNGP15.phx.gbl...
> Your current Identity may be damaged, especially if its the default Main
> Identity. Try one or more of your accounts in a new Named Identity
> (File>Identities>Add new identity). Assuming all is well, import messages
> from the old Identity before deleting it (File>Identities>Manage
> Identities).
>
> To avoid such corruption in future:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a
> manual compact of all OE folders while "working offline". More at
> http://insideoe.tomsterdam.com/files/maintain.htm.
>
> - Do not attempt to close OE via Task Manager or shutdown your machine if
> Automatic Compacting is taking place (WinXP SP2 only).
>
> - Your anti-virus application's email scanning feature can also cause such
> corruption. Disable it. It provides no additional protection.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> Joe Murphy wrote:
>> Greetings,
>>
>> I have a problem with Outlook Express and replying to a list I run. The
>> list is setup to insert the list name and address for the "reply to"
>> field, but keep the sender for the "from" field. When everyone else on
>> the list hits "reply", a message comes up with the list address in the
>> "TO" field. When I do it, it brings up a message with the sender's
>> address in the "TO" field, and only if I hit "reply to all" does it go to
>> the list, but then it also goes to the sender too.
>>
>> As a test, I tried it with Mozilla Thunderbird and it worked correctly. I
>> tried it again with Outlook Express on another machine and it messed up
>> too. Both those machines are using the following:
>>
>> 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
>>
>> Any ideas?
>>
>> Thanks in advance,
>>
>> Joe
>

"Joe Murphy" <newsjoe@omniprint.net> wrote in message
news:%23CnQ52dAGHA.2040@TK2MSFTNGP14.phx.gbl...
> Greetings,
>
> I have a problem with Outlook Express and replying to a list I run. The
> list is setup to insert the list name and address for the "reply to"
> field, but keep the sender for the "from" field. When everyone else on the
> list hits "reply", a message comes up with the list address in the "TO"
> field. When I do it, it brings up a message with the sender's address in
> the "TO" field, and only if I hit "reply to all" does it go to the list,
> but then it also goes to the sender too.
>
> As a test, I tried it with Mozilla Thunderbird and it worked correctly. I
> tried it again with Outlook Express on another machine and it messed up
> too. Both those machines are using the following:
>
> 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)


Could you show an example of the headers in an example e-mail that you
receive from your listserver to which you would normally just reply to (and
expect the Reply-To header to get used instead of the From header)? It is
possible that your listserver is using a non-standard header which the *NIX
clients handle but which Microsoft won't.

--
__________________________________________________
Post replies to the newsgroup - Share with others.
E-mail: Remove "NIX" and append "#LAH" to Subject.
__________________________________________________

> Though I have not tried what you suggested...

Best to rule out the possiblity, Joe.

> The likelihood of the main identity becoming currupted on both machines
> (one identity brand new) and while using to different protocols would
> seem pretty slim.

You never know, especially if your AV app is configured to scan
incoming/outgoing mail or you use an anti-spam app.

Assuming you're sending to the list using OE, are you sending from an
Account (Tools > Accounts > Mail) used only to send to the list?

Tools > Accounts > Mail > [dedicated account] > Properties > General >
'E-mail Address' & 'Reply Address': Is the List Address (e.g.,
joeslist@isp.com) entered in both boxes?

Is the List Address (e.g., joeslist@isp.com) an alias for your mail account
with your ISP (e.g., joem@isp.com)?
--
~PA Bear


Joe Murphy wrote:
> I think I actually saw your answer previously while googling around
> looking for an answer. Though I have not tried what you suggested, I feel
> that the probability is that it is not the right answer. As I posted
> before, I've tried it on TWO SEPARATE machines running the save version
> of OE.
> What I didn't post was that on the second machine, OE had never even been
> used before. Another piece of info I left out (because I didn't think it
> was important, but maybe it is) is that on one machine I used IMAP and on
> the other I used POP3.
>
> The likelihood of the main identity becoming currupted on both machines
> (one identity brand new) and while using to different protocols would
> seem pretty slim.
>
> Any other ideas? I am thinking of trying it with an NT machine and an
> older version of OE if I can find one.
>
> > Your current Identity may be damaged, especially if its the default Main
> > Identity. Try one or more of your accounts in a new Named Identity
> > (File>Identities>Add new identity). Assuming all is well, import
> > messages from the old Identity before deleting it
> > (File>Identities>Manage Identities).
> > <snip>
> > --
> > > I have a problem with Outlook Express and replying to a list I run.
> > > The list is setup to insert the list name and address for the "reply
> > > to" field, but keep the sender for the "from" field. When everyone
> > > else on the list hits "reply", a message comes up with the list
> > > address in the "TO" field. When I do it, it brings up a message with
> > > the sender's address in the "TO" field, and only if I hit "reply to
> > > all" does it go to the list, but then it also goes to the sender too.
> > >
> > > As a test, I tried it with Mozilla Thunderbird and it worked
> > > correctly. I tried it again with Outlook Express on another machine
> > > and it messed up too. Both those machines are using the following:
> > >
> > > 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)

Vanguard! I think you led me to where the problem was!

I took two headers, one from a working email and one from a non-working one.
The one thing I hadn't noticed was that the working mails all came from the
same server as the list and the non-working ones were all remote. The server
runs spam assassin, and doesn't look at local mail, only incoming mail.
Because of this, incoming mail has some headers that local mail doesn't.

So.... I opened one of the non-working emails with notepad and edited out
the extra headers and then dragged it back into OE and VOILA!... it worked
as it was supposed to!

It looks like the intoduction of these headers messes up Microsoft mail
clients, even though every other client I've tried works perfectly.

I'll include a (sanitized) version of the headers below, just in case you
are curious. Thanks for the help.

Joe

(THIS IS ONE THAT WORKS)

Received: from kristen ([xxx.191.36.86]) by ddddd.net ( IA Mail Server
Version: 5.3.4. Build: 2019 ) ; Thu, 15 Dec 2005 00:38:49 -0500

Message-ID: <00cd01c6013a$6c9346c0$0302a8c0@kristen>

From: "Kristen Lumsden" <kristen@aaaaa.com>

To: "The Murphy Family Chat" <familychat@bbbbb.com>

Subject: Meg's household?

Date: Wed, 14 Dec 2005 21:43:04 -0800

MIME-Version: 1.0

Content-Type: multipart/alternative;

boundary="----=_NextPart_000_00CA_01C600F7.5D56CE90"

X-Priority: 3

X-MSMail-Priority: Normal

X-Mailer: Microsoft Outlook Express 6.00.2900.2180

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180

X-Antivirus: avast! (VPS 0550-2, 12/14/2005), Outbound message

X-Antivirus-Status: Clean

Errors-To: joe@bbbbb.com

X-Errors-To: joe@bbbbb.com

REPLY-TO: "The Murphy Family Chat" <familychat@bbbbb.com>

CC:

List-Post: NO (We are sorry, but posting to this mailing list is
restricted.)



This is a multi-part message in MIME format.



------=_NextPart_000_00CA_01C600F7.5D56CE90

Content-Type: text/plain;

charset="iso-8859-1"

Content-Transfer-Encoding: quoted-printable







(THIS IS ONE THAT DOES NOT WORK)



Received: from web35204.mail.mud.yahoo.com ([xx.163.179.83]) by ddddd.net
( IA Mail Server Version: 5.3.4. Build: 2019 ) ; Fri, 16 Dec 2005
09:49:08 -0500

Received: (qmail 5490 invoked by uid 60001); 16 Dec 2005 14:54:45 -0000

Message-ID: <20051216145445.5488.qmail@web35204.mail.mud.yahoo .com>

Received: from [xx.176.8.139] by web35204.mail.mud.yahoo.com via HTTP; Fri,
16 Dec 2005 06:54:44 PST

Date: Fri, 16 Dec 2005 06:54:44 -0800 (PST)

From: Mary Murphy <midmurph@ccccc.com>

Subject: Re: Fw: From Jess -- please share

To: "The Murphy Family Chat" <familychat@bbbbb.com>

In-Reply-To: <000d01c60249$9193f9a0$230110ac@gateway.2wire.net>

MIME-Version: 1.0

Content-Type: multipart/alternative;
boundary="0-1658967278-1134744884=:5049"

Content-Transfer-Encoding: 8bit

X-SPAM-STATUS: No,SpamAssassinReport=Spam detection software, running on the
system "email", has scanned

this message. For more information contact the administrator of
that system

Content analysis details: (-196.0 points, 6.0 required)

pts rule name description

---- ---------------------- --------------------------------------------------

0.1 HTML_MESSAGE BODY: HTML included in message

2.7 FAKE_HELO_YAHOO Host HELO did not match rDNS:
yahoo.com

1.2 FORGED_YAHOO_RCVD 'From' yahoo.com does not match
'Received' headers

-100 USER_IN_WHITELIST From: address is in the user's
white-list

-100 USER_IN_WHITELIST_TO User is listed in 'whitelist_to'



Errors-To: joe@bbbbb.com

X-Errors-To: joe@bbbbb.com

REPLY-TO: "The Murphy Family Chat" <familychat@bbbbb.com>

CC:

List-Post: NO (We are sorry, but posting to this mailing list is
restricted.)



--0-1658967278-1134744884=:5049

Content-Type: text/plain; charset=iso-8859-1

Content-Transfer-Encoding: 8bit

It's always something but seldom OE.
--
~PA Bear

Joe wrote:
> Vanguard! I think you led me to where the problem was!
>
> I took two headers, one from a working email and one from a non-working
> one.
> The one thing I hadn't noticed was that the working mails all came from
> the
> same server as the list and the non-working ones were all remote. The
> server
> runs spam assassin, and doesn't look at local mail, only incoming mail.
> Because of this, incoming mail has some headers that local mail doesn't.
<snip>

"Joe" <newsjoe@omniprint.net> wrote in message
news:%23bQWjdoAGHA.2040@TK2MSFTNGP14.phx.gbl...
> Vanguard! I think you led me to where the problem was!
>
> I took two headers, one from a working email and one from a non-working
> one. The one thing I hadn't noticed was that the working mails all came
> from the same server as the list and the non-working ones were all remote.
> The server runs spam assassin, and doesn't look at local mail, only
> incoming mail. Because of this, incoming mail has some headers that local
> mail doesn't.
>
> So.... I opened one of the non-working emails with notepad and edited out
> the extra headers and then dragged it back into OE and VOILA!... it worked
> as it was supposed to!
>
> It looks like the intoduction of these headers messes up Microsoft mail
> clients, even though every other client I've tried works perfectly.
>
> I'll include a (sanitized) version of the headers below, just in case you
> are curious. Thanks for the help.
>
> Joe
>
> (THIS IS ONE THAT WORKS)
>
> Received: from kristen ([xxx.191.36.86]) by ddddd.net ( IA Mail Server
> Version: 5.3.4. Build: 2019 ) ; Thu, 15 Dec 2005 00:38:49 -0500
>
> Message-ID: <00cd01c6013a$6c9346c0$0302a8c0@kristen>
>
> From: "Kristen Lumsden" <kristen@aaaaa.com>
>
> To: "The Murphy Family Chat" <familychat@bbbbb.com>
>
> Subject: Meg's household?
>
> Date: Wed, 14 Dec 2005 21:43:04 -0800
>
> MIME-Version: 1.0
>
> Content-Type: multipart/alternative;
>
> boundary="----=_NextPart_000_00CA_01C600F7.5D56CE90"
>
> X-Priority: 3
>
> X-MSMail-Priority: Normal
>
> X-Mailer: Microsoft Outlook Express 6.00.2900.2180
>
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>
> X-Antivirus: avast! (VPS 0550-2, 12/14/2005), Outbound message
>
> X-Antivirus-Status: Clean
>
> Errors-To: joe@bbbbb.com
>
> X-Errors-To: joe@bbbbb.com
>
> REPLY-TO: "The Murphy Family Chat" <familychat@bbbbb.com>
>
> CC:
>
> List-Post: NO (We are sorry, but posting to this mailing list is
> restricted.)
>
>
>
> This is a multi-part message in MIME format.
>
>
>
> ------=_NextPart_000_00CA_01C600F7.5D56CE90
>
> Content-Type: text/plain;
>
> charset="iso-8859-1"
>
> Content-Transfer-Encoding: quoted-printable
>
>
>
>
>
>
>
> (THIS IS ONE THAT DOES NOT WORK)
>
>
>
> Received: from web35204.mail.mud.yahoo.com ([xx.163.179.83]) by ddddd.net
> ( IA Mail Server Version: 5.3.4. Build: 2019 ) ; Fri, 16 Dec 2005
> 09:49:08 -0500
>
> Received: (qmail 5490 invoked by uid 60001); 16 Dec 2005 14:54:45 -0000
>
> Message-ID: <20051216145445.5488.qmail@web35204.mail.mud.yahoo .com>
>
> Received: from [xx.176.8.139] by web35204.mail.mud.yahoo.com via HTTP;
> Fri, 16 Dec 2005 06:54:44 PST
>
> Date: Fri, 16 Dec 2005 06:54:44 -0800 (PST)
>
> From: Mary Murphy <midmurph@ccccc.com>
>
> Subject: Re: Fw: From Jess -- please share
>
> To: "The Murphy Family Chat" <familychat@bbbbb.com>
>
> In-Reply-To: <000d01c60249$9193f9a0$230110ac@gateway.2wire.net>
>
> MIME-Version: 1.0
>
> Content-Type: multipart/alternative;
> boundary="0-1658967278-1134744884=:5049"
>
> Content-Transfer-Encoding: 8bit
>
> X-SPAM-STATUS: No,SpamAssassinReport=Spam detection software, running on
> the system "email", has scanned
>
> this message. For more information contact the administrator of
> that system
>
> Content analysis details: (-196.0 points, 6.0 required)
>
> pts rule name description
>
> ---- ---------------------- --------------------------------------------------
>
> 0.1 HTML_MESSAGE BODY: HTML included in message
>
> 2.7 FAKE_HELO_YAHOO Host HELO did not match rDNS:
> yahoo.com
>
> 1.2 FORGED_YAHOO_RCVD 'From' yahoo.com does not match
> 'Received' headers
>
> -100 USER_IN_WHITELIST From: address is in the user's
> white-list
>
> -100 USER_IN_WHITELIST_TO User is listed in 'whitelist_to'
>
>
>
> Errors-To: joe@bbbbb.com
>
> X-Errors-To: joe@bbbbb.com
>
> REPLY-TO: "The Murphy Family Chat" <familychat@bbbbb.com>
>
> CC:
>
> List-Post: NO (We are sorry, but posting to this mailing list is
> restricted.)
>
>
>
> --0-1658967278-1134744884=:5049
>
> Content-Type: text/plain; charset=iso-8859-1
>
> Content-Transfer-Encoding: 8bit
>
>
>
>


My guess is the X-SPAM-STATUS header. Was that the one you deleted (along
with its continuation lines) to get it to work? You didn't mention ones you
deleted to get it working. If that non-standard header, inserted by
SpamAssassin, I presume, cannot manage to get all of its content in one line
(and, I think, there is something like a 980-byte line-length limit) then it
should add an X-SPAM-STATUS2 header with the 2nd line, an X-SPAM-STATUS3
header with the 3rd line, and so on. It looks like whomever configured
SpamAssassin added an informational message that is far too huge and doesn't
provide the <headername>: prefix on each newline.

I really doubt ANY of your users really care about YOUR listserver checking
for incoming spam. You not getting spam won't do anything about them not
getting spam, and they will have implement their own anti-spam measures,
anyway. It really is a superfluous huge message.

--
__________________________________________________
Post replies to the newsgroup - Share with others.
E-mail: Remove "NIX" and append "#LAH" to Subject.
__________________________________________________