lost everything when upgraded to Outlook Express 6


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  #1  
Old 01-05-2006, 04:44 PM
tintin
 
Posts: n/a
Default lost everything when upgraded to Outlook Express 6

Hi, these questions I wanted to ask for a long long time. Let tell a bit the
background first: I used to have a previous version (I don't remember which
version) of Outlook Express 6 which was pre-installed in the factory when I
bought this computer since 1998; I used this previous version to receive and
send e-mail until Angust 2004 and upgraded to Outlook Express 6 since then
when Autoupdate asked me to; when I upgraded to Outlook Express 6 on 27
August 2004, I found nothing in the Inbox, Outbox and Outbox Backup Copies, I
simply lost thousands of my e-mails from the previous version of Outlook
Express!

My questions are: How can I recover the e-mails messages from the previous
version of Outlook Express 6 in my computer (Windows 98)? Where can I find
them? Are all my e-mails received and sent prior to install Outlook Express
6 lost? Anything you can do to fix this problems?

Please advise. Some of the e-mails are very important to me.
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  #2  
Old 01-05-2006, 04:44 PM
Kuay Tim
 
Posts: n/a
Default Re: lost everything when upgraded to Outlook Express 6

Hi tintin,

If a new OE identity was created with the OE upgrade then the old message
store should still be available.

This Microsoft KB article tells how to find and recover the messages.
OLEXP: Mail Folders, Address Book, and E-mail Messages Are Missing After You
Upgrade to Microsoft Windows XP

http://support.microsoft.com/default...&Product=winxp



A backup strategy is needed if there are messages you don't want to lose.



OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670



More information and options

Get OETool (www.oehelp.com/OETool/) and OEQB (www.oehelp.com/OEBackup/) and
put them in the same directory. Then there is a button in OETool that will
run OEQB and backup to 3 levels of redundancy just with a click of the
button.

Both are free.

Credit: Steve Cochran




--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"tintin" <tintin@discussions.microsoft.com> wrote in message
news:FFD7E90A-1087-49CF-B2AD-0D43F201F1E9@microsoft.com...
Hi, these questions I wanted to ask for a long long time. Let tell a bit
the
background first: I used to have a previous version (I don't remember which
version) of Outlook Express 6 which was pre-installed in the factory when I
bought this computer since 1998; I used this previous version to receive and
send e-mail until Angust 2004 and upgraded to Outlook Express 6 since then
when Autoupdate asked me to; when I upgraded to Outlook Express 6 on 27
August 2004, I found nothing in the Inbox, Outbox and Outbox Backup Copies,
I
simply lost thousands of my e-mails from the previous version of Outlook
Express!

My questions are: How can I recover the e-mails messages from the previous
version of Outlook Express 6 in my computer (Windows 98)? Where can I find
them? Are all my e-mails received and sent prior to install Outlook Express
6 lost? Anything you can do to fix this problems?

Please advise. Some of the e-mails are very important to me.


Reply With Quote
  #3  
Old 01-05-2006, 04:44 PM
PA Bear
 
Posts: n/a
Default Re: lost everything when upgraded to Outlook Express 6

Tools > Options > Maintenance > Store folder will reveal the location of
your current Identity's store. Write it down.

[In WindowsXP & 2K, the OE user files (DBX and WAB) are by default marked as
hidden. To view these files in Explorer, you must enable Show Hidden Files
and Folders under Start>Control Panel>Folder Options>View.]

In Windows Explorer, search for .DBX files (WinKey+F; *.dbx). Any found
which are not located in your current store will most likely be those from
your pre-Aug 04 identity. You can Import them using File >
Import>Messages....

If it's Win98 (not Win98SE) and you were still running IE/OE4 in Aug-04,
search for .MBX and .IDX files (*.mbx; *.idx). These are the old OE4 files.
Follow these steps exactly to import the OE4 data into OE6:

http://insideoe.tomsterdam.com/faqs/how.htm#importOE4

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in WinXP SP2 and Win2K03] and
frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 & Win2K03 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


tintin wrote:
> Hi, these questions I wanted to ask for a long long time. Let tell a bit
> the background first: I used to have a previous version (I don't remember
> which version) of Outlook Express 6 which was pre-installed in the factory
> when I bought this computer since 1998; I used this previous version to
> receive and send e-mail until Angust 2004 and upgraded to Outlook Express
> 6
> since then when Autoupdate asked me to; when I upgraded to Outlook Express
> 6 on 27 August 2004, I found nothing in the Inbox, Outbox and Outbox
> Backup
> Copies, I simply lost thousands of my e-mails from the previous version of
> Outlook Express!
>
> My questions are: How can I recover the e-mails messages from the previous
> version of Outlook Express 6 in my computer (Windows 98)? Where can I
> find
> them? Are all my e-mails received and sent prior to install Outlook
> Express
> 6 lost? Anything you can do to fix this problems?
>
> Please advise. Some of the e-mails are very important to me.


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lost everything when upgraded to Outlook Express 6