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#1
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Can some help me? Every email message I send (on either email accounts in OE)
stays in the outbox even after it has been received. The recepient receives multiple (sometimes 100's) of copies unless I delete the message from the outbox. This is a new problem. Any suggestions would be welcome. Thanks! |
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#2
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Hi OEUser,
The Outbox is likely damaged. Close OE before deleting the Outbox.dbx file -- a new Outbox folder will be created when OE starts. Reply back if the problem persists. 1. Click Start, point to Programs, point to Accessories, and then click Windows Explorer. 2. In Windows Explorer, on the Tools menu, point to Find, and then click Files or Folders. 3. You may need to include hidden files and folders (Windows 2000 and XP). 4. Type Outbox.dbx in the Named box, and then click Find Now. 5. Right-click the file name, and then click Rename. 6. Rename the file to Outbox.old. Note that deleting a .dbx file also deletes any e-mail messages or other data in the folder. The Store folder can be found in Tools, Options, Maintenance tab.Store Folder. The text for the path can be copied using a right-click and then entered in the Start, Run box. OK to open the Store folder. Each identity has its own Store folder. Disregard this method if Outlook Express cannot be opened. Restart Outlook Express Open the Store Folder Instead of using search the store folder can be opened directly. Each identity has its own store folder. a.. In Outlook Express click on Tools, Options, Maintenance tab...Store Folder. b.. Place the cursor at the left of the text of the path to the folder. c.. Drag the cursor to the right until the text scrolls to the end. d.. Right-click on the text and choose Copy. e.. In the Start, Run box right-click Paste. Click OK to open the store folder. f.. Close Outlook Express before working with the message store files. Using Keyboard Shortcuts for Transfer of the Folder Path Courtesy of: Jim Pickering, MVP-Outlook Express An even easier method when opening that page is to use the Tab to highlight the folder location, then Ctrl+C and close OE, then use Start/Run and Ctrl+V. Same caveat about hidden files applies but can be easily modified in Explorer by using Tools/Folder Options. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "OEUser" <OEUser@discussions.microsoft.com> wrote in message news:E9E536C9-FDCC-4DDF-8CF7-858B11FB4268@microsoft.com... Can some help me? Every email message I send (on either email accounts in OE) stays in the outbox even after it has been received. The recepient receives multiple (sometimes 100's) of copies unless I delete the message from the outbox. This is a new problem. Any suggestions would be welcome. Thanks! |
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#3
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I like that one Tim :-))
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#4
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Disable email scanning by your anti-virus application. It provides no
additional protection, it's most likely causing the problem (corrupt Outbox.dbx notwithstanding) and even Symantec says it's not necessary: <paste> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </paste> http://service1.symantec.com/SUPPORT...02111812533106 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org OEUser wrote: > Can some help me? Every email message I send (on either email accounts in > OE) stays in the outbox even after it has been received. The recepient > receives multiple (sometimes 100's) of copies unless I delete the message > from the outbox. This is a new problem. Any suggestions would be > welcome. Thanks! |
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#5
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"PA Bear" <PABearMVP@gmail.com> wrote in message news:Oc4f3L1%23FHA.2324@TK2MSFTNGP11.phx.gbl... > Disable email scanning by your anti-virus application. It provides no > additional protection, it's most likely causing the problem (corrupt > Outbox.dbx notwithstanding) and even Symantec says it's not necessary: > > <paste> > Disabling Email Scanning does not leave you unprotected against viruses > that are distributed as email attachments. Norton AntiVirus Auto-Protect > scans incoming files as they are saved to your hard drive, including email > and email attachments. Email Scanning is just another layer on top of > this. To make sure that Auto-Protect is providing the maximum protection, > keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you > have the most recent virus definitions. > </paste> > http://service1.symantec.com/SUPPORT...02111812533106 > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org > > > OEUser wrote: >> Can some help me? Every email message I send (on either email accounts in >> OE) stays in the outbox even after it has been received. The recepient >> receives multiple (sometimes 100's) of copies unless I delete the message >> from the outbox. This is a new problem. Any suggestions would be >> welcome. Thanks! > |
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