OE6 is not downloading Microsoft Word attachments. I unchecked the box,
that is not the issue. The attachement is not greyed out, it is simply
not shown at all. It is there when I go directly into my ISP webmail
account, OE6 is simply not downloading the attachment. How can I fix
this problem?

griffelh wrote:

> OE6 is not downloading Microsoft Word attachments. I unchecked the box,
> that is not the issue. The attachement is not greyed out, it is simply
> not shown at all. It is there when I go directly into my ISP webmail
> account, OE6 is simply not downloading the attachment. How can I fix
> this problem?
>

Unchecked which box?

Alias

The box onthe options>security tab that blocks attachements from
opening. That is not the problem. The attachments are completely gone
in OE, but are present on my ISP webmail.

griffelh wrote:

> The box onthe options>security tab that blocks attachements from
> opening. That is not the problem. The attachments are completely gone
> in OE, but are present on my ISP webmail.
>

How about the one "block images ... "? Do you store a lot of messages in
your Inbox?

Alias

It is not the image one either. I have already checked everything
obvious. Yes, I have a lot of messages in my inbox.

Turn off e-mail scanning for starters. Then check your settings in Tools |
Accounts | Mail | Properties | Servers. It would appear from your message
header that your Comcast setting was changed to 127.0.0.1 by your e-mail
scanning.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"griffelh" <griffelh@comcast.net> wrote in message
news:1134174436.484568.235120@g43g2000cwa.googlegr oups.com...
> OE6 is not downloading Microsoft Word attachments. I unchecked the box,
> that is not the issue. The attachement is not greyed out, it is simply
> not shown at all. It is there when I go directly into my ISP webmail
> account, OE6 is simply not downloading the attachment. How can I fix
> this problem?
>

My settings in settings in Tools | Accounts | Mail | Properties |
Servers are fine. What does my email scanning have to do with this?
It is not set to bloack attachments. I do not understand what you are
saying about my Comcast setting being changed.

It was probably because you are posting through Google that the 127.0.0.1
showed in your header.

Whether it's a cure, or not, e-mail scanning is not necessary and can cause
many problems. We always recommend turning it off.

Are you using XP/SP2? The Word attachments may have become blocked. You may
have to unblock the attachment with the Attachment Manager.

See this KB article:
http://support.microsoft.com/?kbid=883260

You say you have a lot of mail in the Inbox. Another possible reason. Move
all the mail out of it and heed this warning:

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File>Work Offline (or double click Working Online in
the Status Bar). File>Folder>Compact all folders. Don't touch anything until
the compacting is completed.

In Tools>Options>Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"griffelh" <griffelh@comcast.net> wrote in message
news:1134176679.894562.42720@g43g2000cwa.googlegro ups.com...
> My settings in settings in Tools | Accounts | Mail | Properties |
> Servers are fine. What does my email scanning have to do with this?
> It is not set to bloack attachments. I do not understand what you are
> saying about my Comcast setting being changed.
>

Well, the attachment manager issue is not it, as the attachment is not
even visible to me, it is as if it has been washed off of the message.
This is a particularly large attachment (4MB). Smaller ones seem to
come thru ok. I will take your advice regarding archiving.

I still cannot see this attachment, though. I have downloaded it
directly from my webmail, but the issue is still frustrating.

If messages are sent using the Exchange family of mail programs
(includes Windows Messaging or Outlook97/98/2000+) and the option to use
Rich Text Format is selected, it puts the RTF message (and any attached
files) in an attachment called WINMAIL.DAT (application/ms-tnef). But
this attachment is useless to most other mail programs. In some mail
programs (e.g. Outlook Express), the attachment won't even be visible.

The Exchange user can turn off the RTF option for messages to selected
recipients. Note that if sending via an Exchange server, the Exchange
server administrator may be overriding the mail client settings. In
this case, the administrator will need to make changes on the server.
In some cases, the Exchange server actually removes the attachments to
some recipients.

For additional information, see the MS-TNEF WINMAIL.DAT Attachments
section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...de.htm#ms-tnef

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"griffelh" <griffelh@comcast.net> wrote in message
news:1134174436.484568.235120@g43g2000cwa.googlegr oups.com...
> OE6 is not downloading Microsoft Word attachments. I unchecked the
> box,
> that is not the issue. The attachement is not greyed out, it is simply
> not shown at all. It is there when I go directly into my ISP webmail
> account, OE6 is simply not downloading the attachment. How can I fix
> this problem?
>