Hi

When I try to open Outlook Express I get the error box:

MSiIMN.exe generated errors and will be closed by Windows. You will need
to restart the
program.

Restarting only has the same message.

Using Windows 2000 SP4

David Hanmer

Hi David,

This error can be caused by a damaged DBX file, particularly one for a
default OE folder. These files can be renamed (in turn) to identify a file
that is damaged. Alternatively, all the message store files could be moved
to a backup folder on the desktop, leaving an empty message store folder.
New default files will be created when OE starts. An attempt to import the
files from the backup folder could be done or use of a 3rd party message
recovery program on the backup files done.

The error can also be caused by a damaged OE Identity or if the DBX files
are read-only.

A backup of the message store files before proceeding is a good idea in any
case.

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is probably Outbox.dbx, Inbox.dbx, or Sent Items.dbx.

To resolve this behavior, remove the damaged .dbx file:



1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Outbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Outbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder. The Store folder can be found in Tools, Options,
Maintenance tab.Store Folder. The text for the path can be copied using a
right-click and then entered in the Start, Run box. OK to open the Store
folder. Each identity has its own Store folder. Disregard this method if
Outlook Express cannot be opened.

Restart Outlook Express



For possible Identity damage see:

http://support.microsoft.com/default...b;en-us;258034


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"David Hanmer" <dwh@mh-s.co.uk> wrote in message
newsps1mp8lwe3jys1f@user-5912.l5.c5.dsl.pol.co.uk...
Hi

When I try to open Outlook Express I get the error box:

MSiIMN.exe generated errors and will be closed by Windows. You will need
to restart the
program.

Restarting only has the same message.

Using Windows 2000 SP4

David Hanmer

Hi Tim

I deleted all the dbx files (Ihave backups) and the error still appeared.
I then deleted the registry key and the same message again. Any more
ideas - thanks for your assistance.

David

On Sun, 11 Dec 2005 10:20:45 -0800, Kuay Tim <TimJohn@msn.com> wrote:

> Hi David,
>
> This error can be caused by a damaged DBX file, particularly one for a
> default OE folder. These files can be renamed (in turn) to identify a
> file
> that is damaged. Alternatively, all the message store files could be
> moved
> to a backup folder on the desktop, leaving an empty message store folder.
> New default files will be created when OE starts. An attempt to import
> the
> files from the backup folder could be done or use of a 3rd party message
> recovery program on the backup files done.
>
> The error can also be caused by a damaged OE Identity or if the DBX files
> are read-only.
>
> A backup of the message store files before proceeding is a good idea in
> any
> case.
>
> This behavior can occur if the client mail store contains a damaged .dbx
> file. The damaged file is probably Outbox.dbx, Inbox.dbx, or Sent
> Items.dbx.
>
> To resolve this behavior, remove the damaged .dbx file:
>
>
>
> 1. Click Start, point to Programs, point to Accessories, and then click
> Windows Explorer.
> 2. In Windows Explorer, on the Tools menu, point to Find, and then click
> Files or Folders.
> 3. You may need to include hidden files and folders (Windows 2000 and
> XP).
> 4. Type Outbox.dbx in the Named box, and then click Find Now.
> 5. Right-click the file name, and then click Rename.
> 6. Rename the file to Outbox.old.
>
> Note that deleting a .dbx file also deletes any e-mail messages or other
> data in the folder. The Store folder can be found in Tools, Options,
> Maintenance tab.Store Folder. The text for the path can be copied using a
> right-click and then entered in the Start, Run box. OK to open the Store
> folder. Each identity has its own Store folder. Disregard this method if
> Outlook Express cannot be opened.
>
> Restart Outlook Express
>
>
>
> For possible Identity damage see:
>
> http://support.microsoft.com/default...b;en-us;258034
>
>

Hi David,

Other possibilities include a conflict with a 3rd-party program (likely one
that filters messages) or a corrupted install of Outlook Express caused by
one or more upgrades. It is possible for an upgrade to leave an old file in
place that conflicts with a newer version.

Others may have more ideas on the issue before considering a
repair/reinstall of OE.

Clean boot troubleshooting
http://support.microsoft.com/default...b;en-us;281770

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"David Hanmer" <dwh@mh-s.co.uk> wrote in message
newsps1m7bndb3jys1f@user-1153.l5.c3.dsl.pol.co.uk...
Hi Tim

I deleted all the dbx files (Ihave backups) and the error still appeared.
I then deleted the registry key and the same message again. Any more
ideas - thanks for your assistance.

David

On Sun, 11 Dec 2005 10:20:45 -0800, Kuay Tim <TimJohn@msn.com> wrote:

> Hi David,
>
> This error can be caused by a damaged DBX file, particularly one for a
> default OE folder. These files can be renamed (in turn) to identify a
> file
> that is damaged. Alternatively, all the message store files could be
> moved
> to a backup folder on the desktop, leaving an empty message store folder.
> New default files will be created when OE starts. An attempt to import
> the
> files from the backup folder could be done or use of a 3rd party message
> recovery program on the backup files done.
>
> The error can also be caused by a damaged OE Identity or if the DBX files
> are read-only.
>
> A backup of the message store files before proceeding is a good idea in
> any
> case.
>
> This behavior can occur if the client mail store contains a damaged .dbx
> file. The damaged file is probably Outbox.dbx, Inbox.dbx, or Sent
> Items.dbx.
>
> To resolve this behavior, remove the damaged .dbx file:
>
>
>
> 1. Click Start, point to Programs, point to Accessories, and then click
> Windows Explorer.
> 2. In Windows Explorer, on the Tools menu, point to Find, and then click
> Files or Folders.
> 3. You may need to include hidden files and folders (Windows 2000 and
> XP).
> 4. Type Outbox.dbx in the Named box, and then click Find Now.
> 5. Right-click the file name, and then click Rename.
> 6. Rename the file to Outbox.old.
>
> Note that deleting a .dbx file also deletes any e-mail messages or other
> data in the folder. The Store folder can be found in Tools, Options,
> Maintenance tab.Store Folder. The text for the path can be copied using a
> right-click and then entered in the Start, Run box. OK to open the Store
> folder. Each identity has its own Store folder. Disregard this method if
> Outlook Express cannot be opened.
>
> Restart Outlook Express
>
>
>
> For possible Identity damage see:
>
> http://support.microsoft.com/default...b;en-us;258034
>
>