I have been receiving E-mail from Softhome.net for years, and suddenly
I can't. I get the error message stating that my password is not
recognized. I have made no changes in my setup. Any clues as to what
may have caused this would be appreciated.

"Abraham W. Siff" <awsiff@juno.com> wrote in message
news:86npp11icluedit0pcadnk92gc3pu2st5u@4ax.com...
>I have been receiving E-mail from Softhome.net for years, and suddenly
> I can't. I get the error message stating that my password is not
> recognized. I have made no changes in my setup. Any clues as to what
> may have caused this would be appreciated.


Servers go down. How long did you wait until trying again?

"Abraham W. Siff" <awsiff@juno.com> wrote in message
news:86npp11icluedit0pcadnk92gc3pu2st5u@4ax.com...
>I have been receiving E-mail from Softhome.net for years, and suddenly
> I can't. I get the error message stating that my password is not
> recognized. I have made no changes in my setup. Any clues as to what
> may have caused this would be appreciated.

You've changed your password? Capital letter instead of lower case? Contact
them and ask them to reset the password for you- different places have
different security to pass to do this.

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address user@somewhere.com, others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Outlook Express Does Not Save the Mail Server Logon Password
(Win98/Me/NT4)
http://support.microsoft.com/?kbid=216382
Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Abraham W. Siff" <awsiff@juno.com> wrote in message
news:86npp11icluedit0pcadnk92gc3pu2st5u@4ax.com...
>I have been receiving E-mail from Softhome.net for years, and suddenly
> I can't. I get the error message stating that my password is not
> recognized. I have made no changes in my setup. Any clues as to what
> may have caused this would be appreciated.