After changing from dialup to ADSL Broadband, I cannot get my outgoing email
to send. Message as shown below.
Can anyone suggest a solution?

cheers

Gerald Burns

The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was 'Gerald.Burns@telecom.co.nz'.
Subject 'Re: test', Account: 'pop3', Server: 'smtp.paradise.net.nz',
Protocol: SMTP, Server Response: '554 <Gerald.Burns@telecom.co.nz>:
Recipient address rejected: Relay access denied', Port: 25, Secure(SSL): No,
Server Error: 554, Error Number: 0x800CCC79

Have you checked the SMTP setting?

Regards.

Bill Ridgeway
Computer Solutions

"Dee" <dsutton@paradise.net.nz> wrote in message
news:u$ZALtVAGHA.984@tk2msftngp13.phx.gbl...
> After changing from dialup to ADSL Broadband, I cannot get my outgoing
> email to send. Message as shown below.
> Can anyone suggest a solution?
>
> cheers
>
> Gerald Burns
>
> The message could not be sent because one of the recipients was rejected
> by the server. The rejected e-mail address was
> 'Gerald.Burns@telecom.co.nz'. Subject 'Re: test', Account: 'pop3', Server:
> 'smtp.paradise.net.nz', Protocol: SMTP, Server Response: '554
> <Gerald.Burns@telecom.co.nz>: Recipient address rejected: Relay access
> denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
> 0x800CCC79
>

Further info, I can send to my own email address.

Dee


"Dee" <dsutton@paradise.net.nz> wrote in message
news:u$ZALtVAGHA.984@tk2msftngp13.phx.gbl...
> After changing from dialup to ADSL Broadband, I cannot get my outgoing
> email to send. Message as shown below.
> Can anyone suggest a solution?
>
> cheers
>
> Gerald Burns
>
> The message could not be sent because one of the recipients was rejected
> by the server. The rejected e-mail address was
> 'Gerald.Burns@telecom.co.nz'. Subject 'Re: test', Account: 'pop3', Server:
> 'smtp.paradise.net.nz', Protocol: SMTP, Server Response: '554
> <Gerald.Burns@telecom.co.nz>: Recipient address rejected: Relay access
> denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
> 0x800CCC79
>

Yes, as per the error message below, I have set the SMTP to
smtp.paradise.net.nz as specified by paradise ISP.

Dee

"Bill Ridgeway" <info@1001solutions.co.uk> wrote in message
news:dnre3g$mi7$1@newsg3.svr.pol.co.uk...
> Have you checked the SMTP setting?
>
> Regards.
>
> Bill Ridgeway
> Computer Solutions
>
> "Dee" <dsutton@paradise.net.nz> wrote in message
> news:u$ZALtVAGHA.984@tk2msftngp13.phx.gbl...
>> After changing from dialup to ADSL Broadband, I cannot get my outgoing
>> email to send. Message as shown below.
>> Can anyone suggest a solution?
>>
>> cheers
>>
>> Gerald Burns
>>
>> The message could not be sent because one of the recipients was rejected
>> by the server. The rejected e-mail address was
>> 'Gerald.Burns@telecom.co.nz'. Subject 'Re: test', Account: 'pop3',
>> Server: 'smtp.paradise.net.nz', Protocol: SMTP, Server Response: '554
>> <Gerald.Burns@telecom.co.nz>: Recipient address rejected: Relay access
>> denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
>> 0x800CCC79
>>
>
>

Where you sending to one person?

You should alter your email address when posting to a newsgroup.
dsutton.at.paradise.net.nz
--
Ron Sommer

"Dee" <dsutton@paradise.net.nz> wrote in message
news:OghTG1VAGHA.912@TK2MSFTNGP11.phx.gbl...
> Further info, I can send to my own email address.
>
> Dee
>
>
> "Dee" <dsutton@paradise.net.nz> wrote in message
> news:u$ZALtVAGHA.984@tk2msftngp13.phx.gbl...
>> After changing from dialup to ADSL Broadband, I cannot get my outgoing
>> email to send. Message as shown below.
>> Can anyone suggest a solution?
>>
>> cheers
>>
>> Gerald Burns
>>
>> The message could not be sent because one of the recipients was rejected
>> by the server. The rejected e-mail address was
>> 'Gerald.Burns@telecom.co.nz'. Subject 'Re: test', Account: 'pop3',
>> Server: 'smtp.paradise.net.nz', Protocol: SMTP, Server Response: '554
>> <Gerald.Burns@telecom.co.nz>: Recipient address rejected: Relay access
>> denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
>> 0x800CCC79
>>
>
>

"Dee" <dsutton@paradise.net.nz> wrote in message
news:u$ZALtVAGHA.984@tk2msftngp13.phx.gbl
> After changing from dialup to ADSL Broadband, I cannot get my
> outgoing email to send. Message as shown below.
> Can anyone suggest a solution?
>
> cheers
>
> Gerald Burns
>
> The message could not be sent because one of the recipients was
> rejected by the server. The rejected e-mail address was
> 'Gerald.Burns@telecom.co.nz'. Subject 'Re: test', Account: 'pop3',
> Server: 'smtp.paradise.net.nz', Protocol: SMTP, Server Response: '554
> <Gerald.Burns@telecom.co.nz>: Recipient address rejected: Relay
> access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
> Number: 0x800CCC79

It looks like you changed ISPs and are trying to still use the SMTP server
from the old ISP. Very few ISPs will allow you to use a different ISPs SMTP
server or to use theirs if you are not connected through them. This is a
normal part of their efforts to fight spam. Always use the SMTP (outgoing)
server of the ISP you are connected to. The reason you can send to yourself
is that telecom.co.nz will apparently let you use their SMTP server from a
different ISP's connection if the recipients are all within telecom.co.nz.

Relaying errors:
http://www.insideoe.com/problems/errors.htm#550relay


--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx
http://defendingyourmachine.blogspot.com/

Tools, Accounts, Mail, highlight your account, Properties, Servers tab, does
your ISP require "My server requires authentication" to be checked?
--
Ron Sommer

"Dee" <dsutton@paradise.net.nz> wrote in message
news:OghTG1VAGHA.912@TK2MSFTNGP11.phx.gbl...
> Further info, I can send to my own email address.
>
> Dee
>
>
> "Dee" <dsutton@paradise.net.nz> wrote in message
> news:u$ZALtVAGHA.984@tk2msftngp13.phx.gbl...
>> After changing from dialup to ADSL Broadband, I cannot get my outgoing
>> email to send. Message as shown below.
>> Can anyone suggest a solution?
>>
>> cheers
>>
>> Gerald Burns
>>
>> The message could not be sent because one of the recipients was rejected
>> by the server. The rejected e-mail address was
>> 'Gerald.Burns@telecom.co.nz'. Subject 'Re: test', Account: 'pop3',
>> Server: 'smtp.paradise.net.nz', Protocol: SMTP, Server Response: '554
>> <Gerald.Burns@telecom.co.nz>: Recipient address rejected: Relay access
>> denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
>> 0x800CCC79
>>
>
>

I agree with Frank. I was in a similar situation some time ago when I
switched my ISP... whenever I logged on through the old one, I was
able to send email through their SMTP server but not otherwise. But I
could still use their servers for incoming email...

So what I do now is that I use a different SMTP server (ISP
independent - www.mailshack.com) to send out emails and receive the
replies through the old one (using the Reply-To field). Its a bit of
hassle for the receipents at times when my messages get caught in
their filters and I also have to check out the mailshack account from
time to time to make sure messages are not ending up their... but
otherwise it works well.


....do let us know how you go around fixing this problem...


cheers
adeel

"Frank Saunders, MS-MVP OE" <franksaunders@mvps.org> wrote in message
news:ebPKwhWAGHA.504@TK2MSFTNGP12.phx.gbl...
> "Dee" <dsutton@paradise.net.nz> wrote in message
> news:u$ZALtVAGHA.984@tk2msftngp13.phx.gbl
> > After changing from dialup to ADSL Broadband, I cannot get my
> > outgoing email to send. Message as shown below.
> > Can anyone suggest a solution?
> >
> > cheers
> >
> > Gerald Burns
> >
> > The message could not be sent because one of the recipients was
> > rejected by the server. The rejected e-mail address was
> > 'Gerald.Burns@telecom.co.nz'. Subject 'Re: test', Account: 'pop3',
> > Server: 'smtp.paradise.net.nz', Protocol: SMTP, Server Response: '554
> > <Gerald.Burns@telecom.co.nz>: Recipient address rejected: Relay
> > access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
> > Number: 0x800CCC79
>
> It looks like you changed ISPs and are trying to still use the SMTP server
> from the old ISP. Very few ISPs will allow you to use a different ISPs
SMTP
> server or to use theirs if you are not connected through them. This is a
> normal part of their efforts to fight spam. Always use the SMTP
(outgoing)
> server of the ISP you are connected to. The reason you can send to
yourself
> is that telecom.co.nz will apparently let you use their SMTP server from a
> different ISP's connection if the recipients are all within telecom.co.nz.
>
> Relaying errors:
> http://www.insideoe.com/problems/errors.htm#550relay
>
>
> --
> Frank Saunders, MS-MVP OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/sec...t/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>

"Dee" <dsutton@paradise.net.nz> wrote in message
news:eYct61VAGHA.360@TK2MSFTNGP09.phx.gbl...
> Yes, as per the error message below, I have set the SMTP to
> smtp.paradise.net.nz as specified by paradise ISP.


Is paradise.net.nz YOUR provider? Or are you trying to get unauthorized
access to their mail server? Your IP address from your post says you are on
xtra.co.nz. So is xtra and paradise the same entity? Do they share IP
addresses? Is paradise considered to be an on-domain with xtra? Since you
didn't authenticate to their server (to prove you have permission to use
their resources) and since you are coming from a different domain, they
don't know who you are and will reject connection attempts from spammers,
hackers, or anyone that doesn't have permission to use their resources.

Check your e-mail account configuration to be sure that you are
authenticating to the SMTP server to prove you have permission to use it.
If you are ON the same network as the mail server that you want to use, you
probably don't have to authenticate (but that depends on the e-mail
provider's requirements). If you are OFF their network and trying to use
their resources, you'll have to authenticate.

Long answer: You post here using jetstream.xtra.co.nz as your ISP so we'll
assume it's the ADSL and telecom.co.nz was the dial-up. To send using an
email account with the latter you'll need to be connected to the latter as
ISP.

Short answer: Start using your new name@jetstream.xtra.co.nz for emailing.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Dee wrote:
> After changing from dialup to ADSL Broadband, I cannot get my outgoing
> email to send. Message as shown below.
> Can anyone suggest a solution?
>
> The message could not be sent because one of the recipients was rejected
> by the server. The rejected e-mail address was
> 'Gerald.Burns@telecom.co.nz'. Subject 'Re: test', Account: 'pop3',
> Server: 'smtp.paradise.net.nz', Protocol: SMTP, Server Response: '554
> <Gerald.Burns@telecom.co.nz>: Recipient address rejected: Relay access
> denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
> 0x800CCC79