''send page'' as e-mail not working

About a month ago, the IE feature ''send page'' as an e-mail stopped
working. Over the years I've used that feature DAILY to send articles
to friends with my notes. I do NOT want to send the page as an
''attachment'' or send only a URL. I want to send the entire page as an
e-mail as I've always done for years now. There's no reason I shouldn't
be able to.

But, starting about a month ago, suddenly Outlook will only let me send
as an attachment and even Outlook Express will only let me send as a
URL. (I tried using OE just to see if it would work.) On my company
computer this feature still works fine, but on my home computer it's
suddenly invalid.

The error message I get is "the current document can not be sent as
mail. Would you like to send a short cut instead? (Outlook Express) or
sometimes in Outlook the e-mail message opens up as empty but the page
is already made into an attachment. I do not want this! I want the page
INSIDE the e-mail message as it always has been.

I use Windows XP Pro, IE 6, Outlook 2003, and OE 6, using a computer I
built myself almost a year ago. SOMETHING has changed. I had downloaded
the usual Windows and Office patches and updates around that time, so I
suspect something Microsoft slipped in my computer has now broken that
IE feature. I did a system restore back to the earliest date I could
but to no avail.

Anyone else encounter this or have any ideas? I'm fairly knowledgeable
about computers and software -- I build my own computers and have done
so for friends too. But, this one stumps me. I saw one reference to
someone else having this problem in the news groups, but the suggestion
was to try disabling firewall and anti-virus. I did that temporarily,
but problem still persisted. I do think it has something to do with a
mis-guided security update or patch.

I am willing to edit the registry if I have to and I love that feature
so much I'm thinking about reformatting my hard drive if I have to and
starting over.

I just want this feature to work again. Thanks.

This isn't an unknown problem but it's fairly rare and seems to occur only
to users who have MS Outlook (OL) installed.

First, try re-registering OE as the default Mail Client:

1. http://www.oehelp.com/oedef.aspx; then...

2. http://www.oehelp.com/oelnk.aspx

If no joy, try the fixes on MVP Ramesh's page:
http://windowsxp.mvps.org/sendtomail.htm.

Finally, there's anecdotal evidence that OL add-ins such as "PST Backup"
(or, possibly, "PFT Backup" [pftbackup.exe]) break this functionality (cf.
http://snipurl.com/kuer).

Please let us know how you make out, Chazzmat.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


chazzmatt@gmail.com wrote:
> ''send page'' as e-mail not working
>
> About a month ago, the IE feature ''send page'' as an e-mail stopped
> working. Over the years I've used that feature DAILY to send articles
> to friends with my notes. I do NOT want to send the page as an
> ''attachment'' or send only a URL. I want to send the entire page as an
> e-mail as I've always done for years now. There's no reason I shouldn't
> be able to.
>
> But, starting about a month ago, suddenly Outlook will only let me send
> as an attachment and even Outlook Express will only let me send as a
> URL. (I tried using OE just to see if it would work.) On my company
> computer this feature still works fine, but on my home computer it's
> suddenly invalid.
>
> The error message I get is "the current document can not be sent as
> mail. Would you like to send a short cut instead? (Outlook Express) or
> sometimes in Outlook the e-mail message opens up as empty but the page
> is already made into an attachment. I do not want this! I want the page
> INSIDE the e-mail message as it always has been.
>
> I use Windows XP Pro, IE 6, Outlook 2003, and OE 6, using a computer I
> built myself almost a year ago. SOMETHING has changed. I had downloaded
> the usual Windows and Office patches and updates around that time, so I
> suspect something Microsoft slipped in my computer has now broken that
> IE feature. I did a system restore back to the earliest date I could
> but to no avail.
>
> Anyone else encounter this or have any ideas? I'm fairly knowledgeable
> about computers and software -- I build my own computers and have done
> so for friends too. But, this one stumps me. I saw one reference to
> someone else having this problem in the news groups, but the suggestion
> was to try disabling firewall and anti-virus. I did that temporarily,
> but problem still persisted. I do think it has something to do with a
> mis-guided security update or patch.
>
> I am willing to edit the registry if I have to and I love that feature
> so much I'm thinking about reformatting my hard drive if I have to and
> starting over.
>
> I just want this feature to work again. Thanks.

And I see you've posted to OL General about this, too:
http://groups.google.com/group/micro...442e3c2846c96e
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

See http://snipurl.com/kuf1.

If you must make identical posts to multiple newsgroups, please cross-post
one (1) message to all of them. Thank you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


chazzmatt@gmail.com wrote:
> ''send page'' as e-mail not working
>
> About a month ago, the IE feature ''send page'' as an e-mail stopped
> working. Over the years I've used that feature DAILY to send articles
> to friends with my notes. I do NOT want to send the page as an
> ''attachment'' or send only a URL. I want to send the entire page as an
> e-mail as I've always done for years now. There's no reason I shouldn't
> be able to.
>
> But, starting about a month ago, suddenly Outlook will only let me send
> as an attachment and even Outlook Express will only let me send as a
> URL. (I tried using OE just to see if it would work.) On my company
> computer this feature still works fine, but on my home computer it's
> suddenly invalid.
>
> The error message I get is "the current document can not be sent as
> mail. Would you like to send a short cut instead? (Outlook Express) or
> sometimes in Outlook the e-mail message opens up as empty but the page
> is already made into an attachment. I do not want this! I want the page
> INSIDE the e-mail message as it always has been.
>
> I use Windows XP Pro, IE 6, Outlook 2003, and OE 6, using a computer I
> built myself almost a year ago. SOMETHING has changed. I had downloaded
> the usual Windows and Office patches and updates around that time, so I
> suspect something Microsoft slipped in my computer has now broken that
> IE feature. I did a system restore back to the earliest date I could
> but to no avail.
>
> Anyone else encounter this or have any ideas? I'm fairly knowledgeable
> about computers and software -- I build my own computers and have done
> so for friends too. But, this one stumps me. I saw one reference to
> someone else having this problem in the news groups, but the suggestion
> was to try disabling firewall and anti-virus. I did that temporarily,
> but problem still persisted. I do think it has something to do with a
> mis-guided security update or patch.
>
> I am willing to edit the registry if I have to and I love that feature
> so much I'm thinking about reformatting my hard drive if I have to and
> starting over.
>
> I just want this feature to work again. Thanks.

See if the info in this KB article helps:

"Send Page by E-mail" Option Sends HTML File as Attachment Without Embedded
Content:
http://support.microsoft.com/kb/q304694/

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


<chazzmatt@gmail.com> wrote in message
news:1134739850.439754.304980@z14g2000cwz.googlegr oups.com...
> ''send page'' as e-mail not working
>
> About a month ago, the IE feature ''send page'' as an e-mail stopped
> working. Over the years I've used that feature DAILY to send articles
> to friends with my notes. I do NOT want to send the page as an
> ''attachment'' or send only a URL. I want to send the entire page as an
> e-mail as I've always done for years now. There's no reason I shouldn't
> be able to.
>
> But, starting about a month ago, suddenly Outlook will only let me send
> as an attachment and even Outlook Express will only let me send as a
> URL. (I tried using OE just to see if it would work.) On my company
> computer this feature still works fine, but on my home computer it's
> suddenly invalid.
>
> The error message I get is "the current document can not be sent as
> mail. Would you like to send a short cut instead? (Outlook Express) or
> sometimes in Outlook the e-mail message opens up as empty but the page
> is already made into an attachment. I do not want this! I want the page
> INSIDE the e-mail message as it always has been.
>
> I use Windows XP Pro, IE 6, Outlook 2003, and OE 6, using a computer I
> built myself almost a year ago. SOMETHING has changed. I had downloaded
> the usual Windows and Office patches and updates around that time, so I
> suspect something Microsoft slipped in my computer has now broken that
> IE feature. I did a system restore back to the earliest date I could
> but to no avail.
>
> Anyone else encounter this or have any ideas? I'm fairly knowledgeable
> about computers and software -- I build my own computers and have done
> so for friends too. But, this one stumps me. I saw one reference to
> someone else having this problem in the news groups, but the suggestion
> was to try disabling firewall and anti-virus. I did that temporarily,
> but problem still persisted. I do think it has something to do with a
> mis-guided security update or patch.
>
> I am willing to edit the registry if I have to and I love that feature
> so much I'm thinking about reformatting my hard drive if I have to and
> starting over.
>
> I just want this feature to work again. Thanks.
>

yes, because it affected Outlook as well as Outlook Express. I tried
making OE my default (temporarily) since I use that configuration at
work.

I solved the problem by reinstalling windows xp as an "upgrade" over
itself. it apparently wiped out whatever updates caused the problem.

I answered why I did that in the other newsgroup when you made the
point there.

Please include all of previous message(s) in your replies to the newsgroup.
We have no idea to whom you're replying here or to what you're referring.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

chazzmatt@gmail.com wrote:
> I answered why I did that in the other newsgroup when you made the
> point there.

PA Bear <PABearMVP@gmail.com> wrote:

> Please include all of previous message(s) in your replies to the
> newsgroup.

Um, no. Posters should include only as much of the prior messages as needed
to provide a context.
--
Brian Tillman

If a poster wants /me/ to reply to his/her reply, (s)he'll include all
pertinent information. Thank you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Brian Tillman wrote:
> PA Bear <PABearMVP@gmail.com> wrote:
>
> > Please include all of previous message(s) in your replies to the
> > newsgroup.
>
> Um, no. Posters should include only as much of the prior messages as
> needed to provide a context.