I keep getting the following error message: An Unknown error has occured.
Error Number: 0x80004005

I have tried several things which include: System Restore, Repairing Outlook
Express through the Registry and deleting files like Inbox.mbx and a few
others. Nothing has helped resolve it at all.

Please give me a solution that helps, thank you very much!

What is the entire error message? Is this a Pop3 account, or Hotmail? There
are no mbx files.

Please give us more information that helps, thank you very much!
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jeff" <jeff@discussions.microsoft.com> wrote in message
news:77F73FDE-C89F-4D29-84D0-C73C0EC70D9A@microsoft.com...
>I keep getting the following error message: An Unknown error has occured.
> Error Number: 0x80004005
>
> I have tried several things which include: System Restore, Repairing
> Outlook
> Express through the Registry and deleting files like Inbox.mbx and a few
> others. Nothing has helped resolve it at all.
>
> Please give me a solution that helps, thank you very much!

Hi Jeff,

This error can occur for many reasons. It would help to know under what
circumstances the error occurs. Here are things to try to resolve the issue.

"This may be related to a POP up blocker or some type of
program like AdSubtract which employs a proxy to block web ads."

Try a different connection setting

Tools, Accounts, Mail Account Properties, Connection tab
Always connect to this account using (not meant for a normal Internet
connection)

Check this setting in ALL Outlook Express mail and news accounts.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Jeff" <jeff@discussions.microsoft.com> wrote in message
news:77F73FDE-C89F-4D29-84D0-C73C0EC70D9A@microsoft.com...
I keep getting the following error message: An Unknown error has occured.
Error Number: 0x80004005

I have tried several things which include: System Restore, Repairing Outlook
Express through the Registry and deleting files like Inbox.mbx and a few
others. Nothing has helped resolve it at all.

Please give me a solution that helps, thank you very much!

Here's the entire message, I'm editing out my e-mail address, nobody is going
to abuse that, too much spam as it is.

An unknown error has occurred. Server: 'pop.sbcglobal.yahoo.com', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005

Its a POP3 account. Well excuse me, it must have been Inbox.dbx but I just
looked on the Microsoft Website for Support and it says to search for
Inbox.mbx so that must not be true that it doesn't exist.

Here's the text: Right-click the Inbox.mbx file that appears, and then click
Rename

When I try to receive e-mail, I get that error message stated above.

Please help, nothing is working. Most recently I tried to repair Windows XP
with this CD I had as a backup, it did nothing but waste my time. There is
still the error when I try to receive e-mails in Outlook Express.

"Bruce Hagen" wrote:

> What is the entire error message? Is this a Pop3 account, or Hotmail? There
> are no mbx files.
>
> Please give us more information that helps, thank you very much!
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "Jeff" <jeff@discussions.microsoft.com> wrote in message
> news:77F73FDE-C89F-4D29-84D0-C73C0EC70D9A@microsoft.com...
> >I keep getting the following error message: An Unknown error has occured.
> > Error Number: 0x80004005
> >
> > I have tried several things which include: System Restore, Repairing
> > Outlook
> > Express through the Registry and deleting files like Inbox.mbx and a few
> > others. Nothing has helped resolve it at all.
> >
> > Please give me a solution that helps, thank you very much!
>
>

MBX is the file name for OE4. What are you using? OE | Help | About |
msoe.dll.

If you are using OE4, then you have a damaged Inbox. I doubt this because
System Restore was never available with an OS that used OE4. Let's try this,
because it wont hurt anything. (And when you post back, include your OS and
all other pertinent info).

Move any mail you wish to save out of your Inbox to a local folder you
create. Then:

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jeff" <jeff@discussions.microsoft.com> wrote in message
news:127875C1-E494-4268-B99F-1BA604F28F6C@microsoft.com...
> Here's the entire message, I'm editing out my e-mail address, nobody is
> going
> to abuse that, too much spam as it is.
>
> An unknown error has occurred. Server: 'pop.sbcglobal.yahoo.com',
> Protocol:
> POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005
>
> Its a POP3 account. Well excuse me, it must have been Inbox.dbx but I
> just
> looked on the Microsoft Website for Support and it says to search for
> Inbox.mbx so that must not be true that it doesn't exist.
>
> Here's the text: Right-click the Inbox.mbx file that appears, and then
> click
> Rename
>
> When I try to receive e-mail, I get that error message stated above.
>
> Please help, nothing is working. Most recently I tried to repair Windows
> XP
> with this CD I had as a backup, it did nothing but waste my time. There
> is
> still the error when I try to receive e-mails in Outlook Express.
>
> "Bruce Hagen" wrote:
>
>> What is the entire error message? Is this a Pop3 account, or Hotmail?
>> There
>> are no mbx files.
>>
>> Please give us more information that helps, thank you very much!
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "Jeff" <jeff@discussions.microsoft.com> wrote in message
>> news:77F73FDE-C89F-4D29-84D0-C73C0EC70D9A@microsoft.com...
>> >I keep getting the following error message: An Unknown error has
>> >occured.
>> > Error Number: 0x80004005
>> >
>> > I have tried several things which include: System Restore, Repairing
>> > Outlook
>> > Express through the Registry and deleting files like Inbox.mbx and a
>> > few
>> > others. Nothing has helped resolve it at all.
>> >
>> > Please give me a solution that helps, thank you very much!
>>
>>

On Sun, 18 Dec 2005 20:18:02 -0800, Jeff wrote:

> Here's the entire message, I'm editing out my e-mail address, nobody is going
> to abuse that, too much spam as it is.
>
> An unknown error has occurred. Server: 'pop.sbcglobal.yahoo.com', Protocol:
> POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005
>
> Its a POP3 account. Well excuse me, it must have been Inbox.dbx but I just
> looked on the Microsoft Website for Support and it says to search for
> Inbox.mbx so that must not be true that it doesn't exist.

http://www.dslreports.com/forum/remark,14975554
http://www.dslreports.com/forum/remark,14928030

Although the trouble is reportedly fixed; you might want to check out
those, and related threads about the issue.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

I'm using Outlook Express 6. Well that proves that Microsoft had outdated
information for Support on their website. It should be updated, you might
want to tell them to update it since you work for them.

I tried what you suggested with deleting the Inbox.dbx and compacting the
folders, it did not help. It still keeps having that error message.

I also don't know how to use Telenet. I tried to use it earlier but it kept
having some error message about how I was typing it. Are there any sites
that tell how to do it better? How do you type it for the server name? Do
you have to put pop.sbcglobal.yahoo.comort 110 like that? I just wondered.

I'm going to try to call Dell today and get a restore CD. They never get me
one with my computer and that pisses me off!

"Bruce Hagen" wrote:

> MBX is the file name for OE4. What are you using? OE | Help | About |
> msoe.dll.
>
> If you are using OE4, then you have a damaged Inbox. I doubt this because
> System Restore was never available with an OS that used OE4. Let's try this,
> because it wont hurt anything. (And when you post back, include your OS and
> all other pertinent info).
>
> Move any mail you wish to save out of your Inbox to a local folder you
> create. Then:
>
> Tools | Options | Maintenance | Store folder will reveal the location of
> your Outlook Express files. Press the Tab key to highlight the folder
> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
> location in the box - Click OK and you'll see the OE files. Otherwise, write
> the location down and navigate to it in Windows Explorer.
>
> In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default marked
> as hidden. To view these files in Explorer, you must enable Show Hidden
> Files and Folders under Start | Control Panel | Folder Options | View.
>
> With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
> delete it. A new one will be created automatically when you open OE.
>
> Do not archive mail in default OE folders. They will eventually become
> corrupt. Create your own user defined folders for storing mail and move your
> mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no folders are
> open. Then: File | Work Offline (or double click Working Online in the
> Status Bar). File | Folder | Compact all folders. Don't touch anything until
> the compacting is completed.
>
> In Tools | Options | Maintenance: Uncheck Compact messages in background and
> leave it unchecked. {N/A if running XP/SP2}.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "Jeff" <jeff@discussions.microsoft.com> wrote in message
> news:127875C1-E494-4268-B99F-1BA604F28F6C@microsoft.com...
> > Here's the entire message, I'm editing out my e-mail address, nobody is
> > going
> > to abuse that, too much spam as it is.
> >
> > An unknown error has occurred. Server: 'pop.sbcglobal.yahoo.com',
> > Protocol:
> > POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005
> >
> > Its a POP3 account. Well excuse me, it must have been Inbox.dbx but I
> > just
> > looked on the Microsoft Website for Support and it says to search for
> > Inbox.mbx so that must not be true that it doesn't exist.
> >
> > Here's the text: Right-click the Inbox.mbx file that appears, and then
> > click
> > Rename
> >
> > When I try to receive e-mail, I get that error message stated above.
> >
> > Please help, nothing is working. Most recently I tried to repair Windows
> > XP
> > with this CD I had as a backup, it did nothing but waste my time. There
> > is
> > still the error when I try to receive e-mails in Outlook Express.
> >
> > "Bruce Hagen" wrote:
> >
> >> What is the entire error message? Is this a Pop3 account, or Hotmail?
> >> There
> >> are no mbx files.
> >>
> >> Please give us more information that helps, thank you very much!
> >> --
> >> Bruce Hagen
> >> MS MVP - Outlook Express
> >> ~IB-CA~
> >>
> >> "Jeff" <jeff@discussions.microsoft.com> wrote in message
> >> news:77F73FDE-C89F-4D29-84D0-C73C0EC70D9A@microsoft.com...
> >> >I keep getting the following error message: An Unknown error has
> >> >occured.
> >> > Error Number: 0x80004005
> >> >
> >> > I have tried several things which include: System Restore, Repairing
> >> > Outlook
> >> > Express through the Registry and deleting files like Inbox.mbx and a
> >> > few
> >> > others. Nothing has helped resolve it at all.
> >> >
> >> > Please give me a solution that helps, thank you very much!
> >>
> >>
>
>

Don't you get paid if you work for someone?

Tools, Accounts, Mail tab, highlight your account, Properties, Server tab
The server name would be pop.sbcglobal.yahoo.com.
Click on the Advanced tab to access the ports settings.
--
Ron Sommer

"Jeff" <jeff@discussions.microsoft.com> wrote in message
news:99ED6053-7DB6-48FF-A3C3-4C64912A3C4B@microsoft.com...
> I'm using Outlook Express 6. Well that proves that Microsoft had outdated
> information for Support on their website. It should be updated, you might
> want to tell them to update it since you work for them.
>
> I tried what you suggested with deleting the Inbox.dbx and compacting the
> folders, it did not help. It still keeps having that error message.
>
> I also don't know how to use Telenet. I tried to use it earlier but it
> kept
> having some error message about how I was typing it. Are there any sites
> that tell how to do it better? How do you type it for the server name?
> Do
> you have to put pop.sbcglobal.yahoo.comort 110 like that? I just
> wondered.
>
> I'm going to try to call Dell today and get a restore CD. They never get
> me
> one with my computer and that pisses me off!
>
> "Bruce Hagen" wrote:
>
>> MBX is the file name for OE4. What are you using? OE | Help | About |
>> msoe.dll.
>>
>> If you are using OE4, then you have a damaged Inbox. I doubt this because
>> System Restore was never available with an OS that used OE4. Let's try
>> this,
>> because it wont hurt anything. (And when you post back, include your OS
>> and
>> all other pertinent info).
>>
>> Move any mail you wish to save out of your Inbox to a local folder you
>> create. Then:
>>
>> Tools | Options | Maintenance | Store folder will reveal the location of
>> your Outlook Express files. Press the Tab key to highlight the folder
>> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
>> location in the box - Click OK and you'll see the OE files. Otherwise,
>> write
>> the location down and navigate to it in Windows Explorer.
>>
>> In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default
>> marked
>> as hidden. To view these files in Explorer, you must enable Show Hidden
>> Files and Folders under Start | Control Panel | Folder Options | View.
>>
>> With OE closed, find the DBX file for the folder in question {Inbox.dbx}
>> and
>> delete it. A new one will be created automatically when you open OE.
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupt. Create your own user defined folders for storing mail and move
>> your
>> mail to them. Empty Deleted Items folder regularly. Keep user created
>> folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders are
>> open. Then: File | Work Offline (or double click Working Online in the
>> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> until
>> the compacting is completed.
>>
>> In Tools | Options | Maintenance: Uncheck Compact messages in background
>> and
>> leave it unchecked. {N/A if running XP/SP2}.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "Jeff" <jeff@discussions.microsoft.com> wrote in message
>> news:127875C1-E494-4268-B99F-1BA604F28F6C@microsoft.com...
>> > Here's the entire message, I'm editing out my e-mail address, nobody is
>> > going
>> > to abuse that, too much spam as it is.
>> >
>> > An unknown error has occurred. Server: 'pop.sbcglobal.yahoo.com',
>> > Protocol:
>> > POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005
>> >
>> > Its a POP3 account. Well excuse me, it must have been Inbox.dbx but I
>> > just
>> > looked on the Microsoft Website for Support and it says to search for
>> > Inbox.mbx so that must not be true that it doesn't exist.
>> >
>> > Here's the text: Right-click the Inbox.mbx file that appears, and then
>> > click
>> > Rename
>> >
>> > When I try to receive e-mail, I get that error message stated above.
>> >
>> > Please help, nothing is working. Most recently I tried to repair
>> > Windows
>> > XP
>> > with this CD I had as a backup, it did nothing but waste my time.
>> > There
>> > is
>> > still the error when I try to receive e-mails in Outlook Express.
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> What is the entire error message? Is this a Pop3 account, or Hotmail?
>> >> There
>> >> are no mbx files.
>> >>
>> >> Please give us more information that helps, thank you very much!
>> >> --
>> >> Bruce Hagen
>> >> MS MVP - Outlook Express
>> >> ~IB-CA~
>> >>
>> >> "Jeff" <jeff@discussions.microsoft.com> wrote in message
>> >> news:77F73FDE-C89F-4D29-84D0-C73C0EC70D9A@microsoft.com...
>> >> >I keep getting the following error message: An Unknown error has
>> >> >occured.
>> >> > Error Number: 0x80004005
>> >> >
>> >> > I have tried several things which include: System Restore, Repairing
>> >> > Outlook
>> >> > Express through the Registry and deleting files like Inbox.mbx and a
>> >> > few
>> >> > others. Nothing has helped resolve it at all.
>> >> >
>> >> > Please give me a solution that helps, thank you very much!
>> >>
>> >>
>>
>>

You don't cite the KB article you read, so I can't comment on that. And none
of us work for Microsoft. We volunteer our time to try to help people such
as yourself.

http://mvp.support.microsoft.com/
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jeff" <jeff@discussions.microsoft.com> wrote in message
news:99ED6053-7DB6-48FF-A3C3-4C64912A3C4B@microsoft.com...
> I'm using Outlook Express 6. Well that proves that Microsoft had outdated
> information for Support on their website. It should be updated, you might
> want to tell them to update it since you work for them.
>
> I tried what you suggested with deleting the Inbox.dbx and compacting the
> folders, it did not help. It still keeps having that error message.
>
> I also don't know how to use Telenet. I tried to use it earlier but it
> kept
> having some error message about how I was typing it. Are there any sites
> that tell how to do it better? How do you type it for the server name?
> Do
> you have to put pop.sbcglobal.yahoo.comort 110 like that? I just
> wondered.
>
> I'm going to try to call Dell today and get a restore CD. They never get
> me
> one with my computer and that pisses me off!
>
> "Bruce Hagen" wrote:
>
>> MBX is the file name for OE4. What are you using? OE | Help | About |
>> msoe.dll.
>>
>> If you are using OE4, then you have a damaged Inbox. I doubt this because
>> System Restore was never available with an OS that used OE4. Let's try
>> this,
>> because it wont hurt anything. (And when you post back, include your OS
>> and
>> all other pertinent info).
>>
>> Move any mail you wish to save out of your Inbox to a local folder you
>> create. Then:
>>
>> Tools | Options | Maintenance | Store folder will reveal the location of
>> your Outlook Express files. Press the Tab key to highlight the folder
>> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
>> location in the box - Click OK and you'll see the OE files. Otherwise,
>> write
>> the location down and navigate to it in Windows Explorer.
>>
>> In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default
>> marked
>> as hidden. To view these files in Explorer, you must enable Show Hidden
>> Files and Folders under Start | Control Panel | Folder Options | View.
>>
>> With OE closed, find the DBX file for the folder in question {Inbox.dbx}
>> and
>> delete it. A new one will be created automatically when you open OE.
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupt. Create your own user defined folders for storing mail and move
>> your
>> mail to them. Empty Deleted Items folder regularly. Keep user created
>> folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders are
>> open. Then: File | Work Offline (or double click Working Online in the
>> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> until
>> the compacting is completed.
>>
>> In Tools | Options | Maintenance: Uncheck Compact messages in background
>> and
>> leave it unchecked. {N/A if running XP/SP2}.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "Jeff" <jeff@discussions.microsoft.com> wrote in message
>> news:127875C1-E494-4268-B99F-1BA604F28F6C@microsoft.com...
>> > Here's the entire message, I'm editing out my e-mail address, nobody is
>> > going
>> > to abuse that, too much spam as it is.
>> >
>> > An unknown error has occurred. Server: 'pop.sbcglobal.yahoo.com',
>> > Protocol:
>> > POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005
>> >
>> > Its a POP3 account. Well excuse me, it must have been Inbox.dbx but I
>> > just
>> > looked on the Microsoft Website for Support and it says to search for
>> > Inbox.mbx so that must not be true that it doesn't exist.
>> >
>> > Here's the text: Right-click the Inbox.mbx file that appears, and then
>> > click
>> > Rename
>> >
>> > When I try to receive e-mail, I get that error message stated above.
>> >
>> > Please help, nothing is working. Most recently I tried to repair
>> > Windows
>> > XP
>> > with this CD I had as a backup, it did nothing but waste my time.
>> > There
>> > is
>> > still the error when I try to receive e-mails in Outlook Express.
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> What is the entire error message? Is this a Pop3 account, or Hotmail?
>> >> There
>> >> are no mbx files.
>> >>
>> >> Please give us more information that helps, thank you very much!
>> >> --
>> >> Bruce Hagen
>> >> MS MVP - Outlook Express
>> >> ~IB-CA~
>> >>
>> >> "Jeff" <jeff@discussions.microsoft.com> wrote in message
>> >> news:77F73FDE-C89F-4D29-84D0-C73C0EC70D9A@microsoft.com...
>> >> >I keep getting the following error message: An Unknown error has
>> >> >occured.
>> >> > Error Number: 0x80004005
>> >> >
>> >> > I have tried several things which include: System Restore, Repairing
>> >> > Outlook
>> >> > Express through the Registry and deleting files like Inbox.mbx and a
>> >> > few
>> >> > others. Nothing has helped resolve it at all.
>> >> >
>> >> > Please give me a solution that helps, thank you very much!
>> >>
>> >>
>>
>>

On Mon, 19 Dec 2005 01:55:02 -0800, Jeff wrote:

> It should be updated, you might
> want to tell them to update it since you work for them.

That is actually a bad assumption to make in these groups. Many, perhaps
most, of the people offering advice in these groups _don't_ work for MSFT.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum