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#1
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Hello. First of all thanks in advance for your help.
My problem is the following: I am connecting through another computer to the Internet and I configured that OK. Internet Explorer, Mozilla, MSN Messenger, etc., every program that uses Internet works ok and has access to the Internet... except Outlook Express. Since I connect through another computer I can't download my emails, it can't find the host. I checked the connection tab in the settings and it is configured to use the same settings as Internet Explorer. How can I solve this? |
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#2
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"Ashman" <Ashman@discussions.microsoft.com> wrote in message
news:6B7EDAC5-09BB-4CC9-B75A-21D468CDEDA8@microsoft.com > Hello. First of all thanks in advance for your help. > My problem is the following: I am connecting through another computer > to the Internet and I configured that OK. Internet Explorer, Mozilla, > MSN Messenger, etc., every program that uses Internet works ok and > has access to the Internet... except Outlook Express. Since I connect > through another computer I can't download my emails, it can't find > the host. I checked the connection tab in the settings and it is > configured to use the same settings as Internet Explorer. > How can I solve this? 1. Go to Tools | Accounts and double click the account. On the Connection tab uncheck "Always connect to this account using:". 2. Turn off email scanning in your anti-virus. It provides no added protection. The Other E-Mail Threat: File Corruption in Outlook Express Published: November 18, 2004 By Tom Koch http://www.microsoft.com/windows/IE/...orruption.mspx Email scanning slows down Sending and Receiving, sometimes enough that OE times out. Since some of the received messages have large (often virus) attachments, which exasperates the problem. Some Comcast users have found it necessary to totally uninstall Norton and switch to the free AVG with mail scanning off. Norton invented email scanning and here's what they say: "Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...256c7500723cf0 "...your computer is protected if Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive." http://service1.symantec.com/SUPPORT...01100907323806 "NAV provides multiple layers of protection. Email scanning is just one of those layers. Even if you are not running Email Scanning, your computer is protected against viruses that are distributed as email attachments by NAV Auto-Protect. Auto-Protect will scan any incoming files, including email attachments, as they are saved to your hard drive. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...= bar_sch_nam See also http://help.expedient.com/mailnews/n...ntivirus.shtml So Symantec used to say this often and clearly. The newer stuff doesn't have the statement included as it was considered an embarrassment. If you know anyone who programs for Norton try to get them to talk about it. -- Frank Saunders, MS-MVP OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/sec...t/default.aspx http://defendingyourmachine.blogspot.com/ |
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#3
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Hello. Thank you for replying so quickly.
I had already donde the first thing you said and it did not work. Now I turned off email protection and I still can't connect. I am sure everything is well configured, otherwise why would Internet Explorer work? Thanks in advance. "Frank Saunders, MS-MVP OE" wrote: > "Ashman" <Ashman@discussions.microsoft.com> wrote in message > news:6B7EDAC5-09BB-4CC9-B75A-21D468CDEDA8@microsoft.com > > Hello. First of all thanks in advance for your help. > > My problem is the following: I am connecting through another computer > > to the Internet and I configured that OK. Internet Explorer, Mozilla, > > MSN Messenger, etc., every program that uses Internet works ok and > > has access to the Internet... except Outlook Express. Since I connect > > through another computer I can't download my emails, it can't find > > the host. I checked the connection tab in the settings and it is > > configured to use the same settings as Internet Explorer. > > How can I solve this? > > 1. Go to Tools | Accounts and double click the account. On the Connection > tab uncheck "Always connect to this account using:". > > 2. Turn off email scanning in your anti-virus. It provides no added > protection. > > The Other E-Mail Threat: File Corruption in Outlook Express > Published: November 18, 2004 > By Tom Koch > http://www.microsoft.com/windows/IE/...orruption.mspx > > Email scanning slows down Sending and Receiving, sometimes enough that OE > times out. Since some of the received messages have large (often virus) > attachments, which exasperates the problem. > Some Comcast users have found it necessary to totally uninstall Norton and > switch to the free AVG with mail scanning off. Norton invented email > scanning and here's what they say: > > "Disabling Email Scanning does not leave you unprotected against viruses > that > are distributed as email attachments. Norton AntiVirus Auto-Protect scans > incoming files as they are saved to your hard drive, including email and > email attachments. Email Scanning is just another layer on top of this. To > make sure that Auto-Protect is providing the maximum protection, keep > Auto-Protect enabled and run LiveUpdate regularly to ensure that you have > the most recent virus definitions." > http://service1.symantec.com/SUPPORT...256c7500723cf0 > > "...your computer is protected if Auto-Protect is enabled. Auto-Protect > scans any incoming files, including email attachments, when the files are > saved to your hard drive." > http://service1.symantec.com/SUPPORT...01100907323806 > > "NAV provides multiple layers of protection. Email scanning is just one of > those layers. Even if you are not running Email Scanning, your computer is > protected against viruses that are distributed as email attachments by NAV > Auto-Protect. Auto-Protect will scan any incoming files, including email > attachments, as they are saved to your hard drive. To make sure that > Auto-Protect is providing the maximum protection, keep Auto-Protect enabled > and run LiveUpdate regularly to ensure that you have the most recent virus > definitions." > http://service1.symantec.com/SUPPORT...= bar_sch_nam > > See also > http://help.expedient.com/mailnews/n...ntivirus.shtml > > So Symantec used to say this often and clearly. The newer stuff doesn't > have the statement included as it was considered an embarrassment. If you > know anyone who programs for Norton try to get them to talk about it. > > -- > Frank Saunders, MS-MVP OE > Please respond in Newsgroup only. Do not send email > http://www.fjsmjs.com > Protect your PC > http://www.microsoft.com./athome/sec...t/default.aspx > http://defendingyourmachine.blogspot.com/ > > > |
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#4
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"Ashman" <Ashman@discussions.microsoft.com> wrote in message
news:628885E4-5121-4C87-A6EF-ACDA0045A16C@microsoft.com > Hello. Thank you for replying so quickly. > I had already donde the first thing you said and it did not work. Now > I turned off email protection and I still can't connect. > I am sure everything is well configured, otherwise why would Internet > Explorer work? > Thanks in advance. After turning off email scanning it is sometimes necessary to reset the server names in OE. Anti-spam programs can also cause the problem. -- Frank Saunders, MS-MVP OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/sec...t/default.aspx http://defendingyourmachine.blogspot.com/ |
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#5
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Post the complete error message(s) you may be getting.
-- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Ashman wrote: > Hello. First of all thanks in advance for your help. > My problem is the following: I am connecting through another computer to > the Internet and I configured that OK. Internet Explorer, Mozilla, MSN > Messenger, etc., every program that uses Internet works ok and has access > to the Internet... except Outlook Express. Since I connect through > another computer I can't download my emails, it can't find the host. I > checked the connection tab in the settings and it is configured to use > the same settings as Internet Explorer. > How can I solve this? |
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#6
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Thank you again for the reply.
I deleted the account and added it again and I have the same problem. I connected to the Internet using a dial up connection (ie directly) and I could check my emails. The error msg I get is: The host 'pop.mail.yahoo.com' could not be found. Please verify that you have entered the server name correctly. Account: 'Yahoo Mail', Server: 'pop.mail.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number. 0x800CCC0D. Thank you! |
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#7
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Please include all of previous message(s) in your replies to the newsgroup.
Windows version? ISP? Have you ever been able to receive mail from your Yahoo account in OE using the machine in question? > I am connecting through another computer Please explain the above: You're using someone else's computer? You're connecting via Internet Connection Sharing with another computer on a (home) network? Troubleshooting error messages that you receive when you are using OL and OE http://support.microsoft.com/?kbid=813514 Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary: <paste> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </paste> http://service1.symantec.com/SUPPORT...02111812533106 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Ashman wrote: > Thank you again for the reply. > I deleted the account and added it again and I have the same problem. I > connected to the Internet using a dial up connection (ie directly) and I > could check my emails. > The error msg I get is: The host 'pop.mail.yahoo.com' could not be found. > Please verify that you have entered the server name correctly. Account: > 'Yahoo Mail', Server: 'pop.mail.yahoo.com', Protocol: POP3, Port: 110, > Secure(SSL): No, Socket Error: 11004, Error Number. 0x800CCC0D. > Thank you! <paste> PA Bear wrote: > Post the complete error message(s) you may be getting. > > Ashman wrote: > > Hello. First of all thanks in advance for your help. > > My problem is the following: I am connecting through another computer to > > the Internet and I configured that OK. Internet Explorer, Mozilla, MSN > > Messenger, etc., every program that uses Internet works ok and has > > access to the Internet... except Outlook Express. Since I connect > > through another computer I can't download my emails, it can't find the > > host. I checked the connection tab in the settings and it is configured > > to use the same settings as Internet Explorer. > > How can I solve this? |
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#8
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Hello. I'm sorry for being so unclear. Thanks for your help.
- There are no previous messages of error, that is the only one. - I am running WinXP SP2. I have a local ISP, that would be unknown for you. - I've always been able to check my Yahoo! mail through POP3 using OE in this computer. The difference now is that I used to connect directly to the Internet (cable modem, dial up, or ADSL). - I am connecting through my sister's computer. Wingate is installed in her computer, and I have configured every program that uses Internet to connect through HTTP server or SOCKS (proxy) to her computer, and it works OK except for OE. I hope that is all you asked. Thank you very much! |
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#9
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One mo' time:
> Please include all of previous message(s) in your replies to the > newsgroup. And does disabling Email Scanning by your anti-virus application make any difference? The above notwithstanding, if you're now behind a proxy you'll most likely have to reconfigure your settings at OE: Tools > Accounts > Mail > [Yahoo account] > Properties > Connection > Always connect using... Networking-specific newsgroup: microsoft.public.windowsxp.network_web -- ~PA Bear Ashman wrote: > Hello. I'm sorry for being so unclear. Thanks for your help. > > - There are no previous messages of error, that is the only one. > - I am running WinXP SP2. I have a local ISP, that would be unknown for > you. > - I've always been able to check my Yahoo! mail through POP3 using OE in > this computer. The difference now is that I used to connect directly to > the Internet (cable modem, dial up, or ADSL). > - I am connecting through my sister's computer. Wingate is installed in > her computer, and I have configured every program that uses Internet to > connect through HTTP server or SOCKS (proxy) to her computer, and it > works OK except for OE. > > I hope that is all you asked. > Thank you very much! <paste1> PA Bear wrote: > Please include all of previous message(s) in your replies to the > newsgroup. > > Windows version? ISP? Have you ever been able to receive mail from your > Yahoo account in OE using the machine in question? > > > I am connecting through another computer > > Please explain the above: You're using someone else's computer? You're > connecting via Internet Connection Sharing with another computer on a > (home) network? > > Troubleshooting error messages that you receive when you are using OL and > OE http://support.microsoft.com/?kbid=813514 > > Disable email scanning by your anti-virus application. It provides no > additional protection and even Symantec says it's not necessary: > > <paste> > Disabling Email Scanning does not leave you unprotected against viruses > that are distributed as email attachments. Norton AntiVirus Auto-Protect > scans incoming files as they are saved to your hard drive, including > email and email attachments. Email Scanning is just another layer on top > of this. To make sure that Auto-Protect is providing the maximum > protection, keep Auto-Protect enabled and run LiveUpdate regularly to > ensure that you have the most recent virus definitions. > </paste> > http://service1.symantec.com/SUPPORT...02111812533106 > > Ashman wrote: > > Thank you again for the reply. > > I deleted the account and added it again and I have the same problem. I > > connected to the Internet using a dial up connection (ie directly) and I > > could check my emails. > > The error msg I get is: The host 'pop.mail.yahoo.com' could not be > > found. Please verify that you have entered the server name correctly. > > Account: 'Yahoo Mail', Server: 'pop.mail.yahoo.com', Protocol: POP3, > > Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number. > > 0x800CCC0D. > > Thank you! > <paste2> > PA Bear wrote: > > Post the complete error message(s) you may be getting. > > > > Ashman wrote: > > > Hello. First of all thanks in advance for your help. > > > My problem is the following: I am connecting through another computer > > > to the Internet and I configured that OK. Internet Explorer, Mozilla, > > > MSN Messenger, etc., every program that uses Internet works ok and has > > > access to the Internet... except Outlook Express. Since I connect > > > through another computer I can't download my emails, it can't find the > > > host. I checked the connection tab in the settings and it is > > > configured to use the same settings as Internet Explorer. > > > How can I solve this? |
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#10
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Sorry about not including the previous msgs, I thought you were talking about
the error msgs I received in OE. I tried that, but still didn't work. Nothing is blocked in the Wingate configuration, all programs work OK but OE. "PA Bear" wrote: > One mo' time: > > > Please include all of previous message(s) in your replies to the > > newsgroup. > > And does disabling Email Scanning by your anti-virus application make any > difference? > > The above notwithstanding, if you're now behind a proxy you'll most likely > have to reconfigure your settings at OE: Tools > Accounts > Mail > [Yahoo > account] > Properties > Connection > Always connect using... > > Networking-specific newsgroup: microsoft.public.windowsxp.network_web > -- > ~PA Bear > > Ashman wrote: > > Hello. I'm sorry for being so unclear. Thanks for your help. > > > > - There are no previous messages of error, that is the only one. > > - I am running WinXP SP2. I have a local ISP, that would be unknown for > > you. > > - I've always been able to check my Yahoo! mail through POP3 using OE in > > this computer. The difference now is that I used to connect directly to > > the Internet (cable modem, dial up, or ADSL). > > - I am connecting through my sister's computer. Wingate is installed in > > her computer, and I have configured every program that uses Internet to > > connect through HTTP server or SOCKS (proxy) to her computer, and it > > works OK except for OE. > > > > I hope that is all you asked. > > Thank you very much! > <paste1> > PA Bear wrote: > > Please include all of previous message(s) in your replies to the > > newsgroup. > > > > Windows version? ISP? Have you ever been able to receive mail from your > > Yahoo account in OE using the machine in question? > > > > > I am connecting through another computer > > > > Please explain the above: You're using someone else's computer? You're > > connecting via Internet Connection Sharing with another computer on a > > (home) network? > > > > Troubleshooting error messages that you receive when you are using OL and > > OE http://support.microsoft.com/?kbid=813514 > > > > Disable email scanning by your anti-virus application. It provides no > > additional protection and even Symantec says it's not necessary: > > > > <paste> > > Disabling Email Scanning does not leave you unprotected against viruses > > that are distributed as email attachments. Norton AntiVirus Auto-Protect > > scans incoming files as they are saved to your hard drive, including > > email and email attachments. Email Scanning is just another layer on top > > of this. To make sure that Auto-Protect is providing the maximum > > protection, keep Auto-Protect enabled and run LiveUpdate regularly to > > ensure that you have the most recent virus definitions. > > </paste> > > http://service1.symantec.com/SUPPORT...02111812533106 > > > > Ashman wrote: > > > Thank you again for the reply. > > > I deleted the account and added it again and I have the same problem. I > > > connected to the Internet using a dial up connection (ie directly) and I > > > could check my emails. > > > The error msg I get is: The host 'pop.mail.yahoo.com' could not be > > > found. Please verify that you have entered the server name correctly. > > > Account: 'Yahoo Mail', Server: 'pop.mail.yahoo.com', Protocol: POP3, > > > Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number. > > > 0x800CCC0D. > > > Thank you! > > <paste2> > > PA Bear wrote: > > > Post the complete error message(s) you may be getting. > > > > > > Ashman wrote: > > > > Hello. First of all thanks in advance for your help. > > > > My problem is the following: I am connecting through another computer > > > > to the Internet and I configured that OK. Internet Explorer, Mozilla, > > > > MSN Messenger, etc., every program that uses Internet works ok and has > > > > access to the Internet... except Outlook Express. Since I connect > > > > through another computer I can't download my emails, it can't find the > > > > host. I checked the connection tab in the settings and it is > > > > configured to use the same settings as Internet Explorer. > > > > How can I solve this? > > |
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