Can't open pdf or dxf attachments - "Access denied"


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  #1  
Old 01-05-2006, 04:55 PM
Don Culp
 
Posts: n/a
Default Can't open pdf or dxf attachments - "Access denied"

I can't open pdf or AutoCAD dxf attachments from within OE. When I click on
the attachment I get the message "Access to the specified device, path, or
file is denied". If I save the file I can open it without problems by
clicking on it in Windows Explorer. I can open Word, Excel, and jpg
attachments from within OE without problems.

Windows 2000. I have administrative privileges.

Thanks,
Don Culp


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  #2  
Old 01-05-2006, 04:55 PM
Frank Saunders, MS-MVP OE
 
Posts: n/a
Default Re: Can't open pdf or dxf attachments - "Access denied"

Do the following with great care and undo it after reading the attachment.

In OE go to Tools | Options | Security and uncheck "Do not allow attachments
to be saved or opened that could
potentially be a virus".

Go to a different message and come back.

Please read these articles:

Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/kb/291387
http://support.microsoft.com/kb/329570
Description of how the Attachment Manager works in Windows XP Service Pack 2
http://support.microsoft.com/kb/883260
and http://insideoe.tomsterdam.com/faqs/why.htm#oe6attach
If you've installed XP SP2, then see:
Description of how the Attachment Manager works in Windows XP Service Pack 2
http://support.microsoft.com/kb/883260

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx
http://defendingyourmachine.blogspot.com/


"Don Culp" <dculp@krell-engineering.com> wrote in message
news:uJdhBu1BGHA.2036@TK2MSFTNGP14.phx.gbl...
>I can't open pdf or AutoCAD dxf attachments from within OE. When I click on
> the attachment I get the message "Access to the specified device, path, or
> file is denied". If I save the file I can open it without problems by
> clicking on it in Windows Explorer. I can open Word, Excel, and jpg
> attachments from within OE without problems.
>
> Windows 2000. I have administrative privileges.
>
> Thanks,
> Don Culp
>
>


Reply With Quote
  #3  
Old 01-05-2006, 04:55 PM
Don Culp
 
Posts: n/a
Default Re: Can't open pdf, dxf, or dwg attachments - "Access denied"

Frank --

This option is already unchecked (I have antivirus installed). I can save
the files without problems, I just can't open them from within OE. If it
makes any difference, I'm using Windows 2000 SP3 rather than XP.

Notes:
1. AutoCAD dxf files (which don't open from OE) are text files. AutoCAD dwg
files
(binary) also won't open from OE.
2. Even when I am the sender I can't open the offending attachments from
within OE.

Don Culp

"Frank Saunders, MS-MVP OE" <franksaunders@mvps.org> wrote in message
news:OpIjPF3BGHA.984@tk2msftngp13.phx.gbl...
> Do the following with great care and undo it after reading the attachment.
>
> In OE go to Tools | Options | Security and uncheck "Do not allow

attachments
> to be saved or opened that could
> potentially be a virus".
>
> Go to a different message and come back.
>
> Please read these articles:
>
> Using Virus Protection Features in Outlook Express 6
> http://support.microsoft.com/kb/291387
> http://support.microsoft.com/kb/329570
> Description of how the Attachment Manager works in Windows XP Service Pack

2
> http://support.microsoft.com/kb/883260
> and http://insideoe.tomsterdam.com/faqs/why.htm#oe6attach
> If you've installed XP SP2, then see:
> Description of how the Attachment Manager works in Windows XP Service Pack

2
> http://support.microsoft.com/kb/883260
>
> --
> Frank Saunders, MS-MVP OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/sec...t/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>
> "Don Culp" <dculp@krell-engineering.com> wrote in message
> news:uJdhBu1BGHA.2036@TK2MSFTNGP14.phx.gbl...
> >I can't open pdf or AutoCAD dxf attachments from within OE. When I click

on
> > the attachment I get the message "Access to the specified device, path,

or
> > file is denied". If I save the file I can open it without problems by
> > clicking on it in Windows Explorer. I can open Word, Excel, and jpg
> > attachments from within OE without problems.
> >
> > Windows 2000. I have administrative privileges.
> >
> > Thanks,
> > Don Culp
> >
> >

>




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  #4  
Old 01-05-2006, 04:55 PM
Robert Aldwinckle
 
Posts: n/a
Default Re: Can't open pdf, dxf, or dwg attachments - "Access denied"

"Don Culp" <dculp@krell-engineering.com> wrote in message news:eEa1sJ5BGHA.4076@TK2MSFTNGP14.phx.gbl
....
> "Frank Saunders, MS-MVP OE" <franksaunders@mvps.org> wrote in message
> news:OpIjPF3BGHA.984@tk2msftngp13.phx.gbl...
>> Do the following with great care and undo it after reading the attachment.
>>
>> In OE go to Tools | Options | Security and uncheck "Do not allow

> attachments
>> to be saved or opened that could
>> potentially be a virus".

....

> Frank --
>
> This option is already unchecked (I have antivirus installed). I can save
> the files without problems, I just can't open them from within OE. If it
> makes any difference, I'm using Windows 2000 SP3 rather than XP.



I suspect that you at least will also have to change Security from the
Restricted zone to the Internet zone.

However, the simplest way to deal with attachments which are blocked
is to create a dummy forwarding E-mail (e.g. press Ctrl-f) and then
doubleclick on that attachment.


Good luck

Robert Aldwinckle
---


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  #5  
Old 01-05-2006, 04:55 PM
Michael Santovec
 
Posts: n/a
Default Re: Can't open pdf or dxf attachments - "Access denied"

Take a look at the Windows Files Associations for the problem file
types.

When you Open an attachment from within OE, it uses the OPEN action in
the file associations. When you double click a file in the Windows
Explorer, it uses the Default action, which is not necessarily the OPEN
action (it could be some thing such as READ, EDIT, DISPLAY, etc.). I
suspect that OPEN action is not the default and that there is something
wrong with the association. If you make the OPEN action like the
default one, you should be to open them from within OE.

See the Identifying Attachment File Types and Setting File Associations
section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...e.htm#identify


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don Culp" <dculp@krell-engineering.com> wrote in message
news:uJdhBu1BGHA.2036@TK2MSFTNGP14.phx.gbl...
>I can't open pdf or AutoCAD dxf attachments from within OE. When I
>click on
> the attachment I get the message "Access to the specified device,
> path, or
> file is denied". If I save the file I can open it without problems by
> clicking on it in Windows Explorer. I can open Word, Excel, and jpg
> attachments from within OE without problems.
>
> Windows 2000. I have administrative privileges.
>
> Thanks,
> Don Culp
>
>



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Can't open pdf or dxf attachments - "Access denied"