Cannot send emails with photo attachments

I have had a long outstanding problem with trying to email photos using XP
with outlook. I have tried several attempts and have had IT people try to fix
it with the belive that it is an internal conflict with the software I was
running. With the final outcome to recommend a complete rebuild. I have
done this with no solution. The error message that comes is

"A time-out occured while communicating with the server.Sibject ' email test
photo'Account.'mail.bigpond',Server.'mail.bigpond. com',Protocol:SMTP, Port.
25,Secure(SSL); No, Error Number:0x800ccc19"

I have formated my hardrive
Re-installed windows XP
Installed video Driver
Installed Modem Driver
Installed Printer Driver.

NO other software has been installed, yet the error is still occuring
HAS ANYONE ANY SOLUTIONS the only conflict that could be left is within
windows

"A.S.Galloway" <A.S.Galloway@discussions.microsoft.com> wrote in
message news:919D7D68-C651-4296-8630-B0BF048D3270@microsoft.com
> I have had a long outstanding problem with trying to email photos
> using XP with outlook. I have tried several attempts and have had IT
> people try to fix it with the belive that it is an internal conflict
> with the software I was running. With the final outcome to recommend
> a complete rebuild. I have done this with no solution. The error
> message that comes is
>
> "A time-out occured while communicating with the server.Sibject '
> email test
> photo'Account.'mail.bigpond',Server.'mail.bigpond. com',Protocol:SMTP,
> Port. 25,Secure(SSL); No, Error Number:0x800ccc19"
>
> I have formated my hardrive
> Re-installed windows XP
> Installed video Driver
> Installed Modem Driver
> Installed Printer Driver.
>
> NO other software has been installed, yet the error is still occuring
> HAS ANYONE ANY SOLUTIONS the only conflict that could be left is
> within windows

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/