Outlook Express won't open


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  #1  
Old 01-05-2006, 04:57 PM
Stuart
 
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Default Outlook Express won't open

Yesterday I suffered a crash of my XP Home system. Screen went black and i
was forced to reset the system. During scandisk, MSIMN was truncated in the
prefetch folder. Ok, no problem. but now when I try to open OE it locks up
tight. I cleared the prefetch foleder.... I have tried a full windows repair
procedure during which I recieved errors that the following files were not
loaded or corrupt:
/windows/system32/catsrv.dll
/windows/system32/inetcomm.dll
/program files/outlook express/msoe.dll

anyone have any ideas on how i can get oe working again?
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  #2  
Old 01-05-2006, 04:57 PM
PA Bear
 
Posts: n/a
Default Re: Outlook Express won't open

Start here: http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


Stuart wrote:
> Yesterday I suffered a crash of my XP Home system. Screen went black and i
> was forced to reset the system. During scandisk, MSIMN was truncated in
> the prefetch folder. Ok, no problem. but now when I try to open OE it
> locks up tight. I cleared the prefetch foleder.... I have tried a full
> windows repair procedure during which I recieved errors that the
> following files were not loaded or corrupt:
> /windows/system32/catsrv.dll
> /windows/system32/inetcomm.dll
> /program files/outlook express/msoe.dll
>
> anyone have any ideas on how i can get oe working again?


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  #3  
Old 01-05-2006, 04:57 PM
Frank Saunders, MS-MVP OE
 
Posts: n/a
Default Re: Outlook Express won't open

"Stuart" <Stuart@discussions.microsoft.com> wrote in message
news:BD056BDF-078F-4D6E-9FCC-DDE62A00FB97@microsoft.com
> Yesterday I suffered a crash of my XP Home system. Screen went black
> and i was forced to reset the system. During scandisk, MSIMN was
> truncated in the prefetch folder. Ok, no problem. but now when I try
> to open OE it locks up tight. I cleared the prefetch foleder.... I
> have tried a full windows repair procedure during which I recieved
> errors that the following files were not loaded or corrupt:
> /windows/system32/catsrv.dll
> /windows/system32/inetcomm.dll
> /program files/outlook express/msoe.dll
>
> anyone have any ideas on how i can get oe working again?


Control Panel | Add/Remove Programs
Remove OE and then reinstall it from Windows Update or from
http://www.microsoft.com/windows/ie
IE6 SP1 CD:
http://www.microsoft.com/windows/ie/ordercd/default.asp

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/



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Outlook Express won't open