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OS: XP Office Pro 2
I just got a new laptop w/ the above OS loaded on it. OE 6xSP2 is great, but I am having the same problem I read from others about the "shared contacts" and the "Main identity" contacts - so I am just continuing to drag them over. OK - that's a work-around. FINE.... But this one is driving me banana's: Whenever I go to "compose" a message, and I type a name in the "To" field, OE6 behaves as I am accustomed, it auto-completes the name as it always has in the past . (I imported my address book that was saved on another system) But then when I hit "send" - I get an error box - which reveals that the "To" field has the name, but not the corresponding email address attached to it - requiring me to OPEN up the address book, and select the name from the list and "add" it into the "TO" field, EVERY time I want to COMPOSE an email message. WHY IS THIS HAPPENING? Oh yeah - also happens when FORWARDING. But the Reply works fine. Question: HOW can this be FIXED, SOLVED, or - like above - "worked- around" I have never had any email program but OE and Outlook (corporate exchange server from employer) but I want to look into some alternatives because this is just FRUSTRATING me every day , every message. THANK YOU MUCHO - sorry for venting. And thus, you have my very FIRST post on the MS-Support-Community-Forum-thingy. Hugs and Kisses, Stacy Masiero Space City: (HOUSTON) TX |
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#2
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Hi Stacy,
A couple of questions. Is the problem present with an entry added manually? What file (type) did you use for importing the entries? If the entries (in the address book) are exported as a comma-separated values (*.csv) file with first name, last name, (display) name and e-mail address selected does the (*.csv) file look like the example below (when viewed in Notepad)? --------------------------------------------------------------- First Name,Last Name,Name,E-mail Address Tim,Kauppila,aka Kuay Tim,kuaytim@myxisp.net Tim,Kauppila,,kuaytim@myxisp.net --------------------------------------------------------------- Note that the second entry does not have a value for (display) name where there are two commas. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Stacy Masiero" <StacyMasiero@discussions.microsoft.com> wrote in message news A339E9F-9BCC-4616-A3D2-DEE2C77C7C1D@microsoft.com...OS: XP Office Pro 2 I just got a new laptop w/ the above OS loaded on it. OE 6xSP2 is great, but I am having the same problem I read from others about the "shared contacts" and the "Main identity" contacts - so I am just continuing to drag them over. OK - that's a work-around. FINE.... But this one is driving me banana's: Whenever I go to "compose" a message, and I type a name in the "To" field, OE6 behaves as I am accustomed, it auto-completes the name as it always has in the past . (I imported my address book that was saved on another system) But then when I hit "send" - I get an error box - which reveals that the "To" field has the name, but not the corresponding email address attached to it - requiring me to OPEN up the address book, and select the name from the list and "add" it into the "TO" field, EVERY time I want to COMPOSE an email message. WHY IS THIS HAPPENING? Oh yeah - also happens when FORWARDING. But the Reply works fine. Question: HOW can this be FIXED, SOLVED, or - like above - "worked- around" I have never had any email program but OE and Outlook (corporate exchange server from employer) but I want to look into some alternatives because this is just FRUSTRATING me every day , every message. THANK YOU MUCHO - sorry for venting. And thus, you have my very FIRST post on the MS-Support-Community-Forum-thingy. Hugs and Kisses, Stacy Masiero Space City: (HOUSTON) TX |
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#3
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Hi Tim -
Answers: 1) Yes, the problem exists, even when a "new" contact is added to the address book manually and then that contact's "display name" is typed in the "to" field, OE6, auto-completes it, the name is not underlined, the error box ("no matches found") comes up, then I must select it out of the address book. 2) I can not recall how/what file type I used to import my contacts. I believe it was a .csv file. I am almost sure it had to have been because I have no knowledge of any other type of file for importing. 3) Ok - this is interesting. I have 83 entries - "contacts" in my address book in OE6. 25 of those appear as they should selecting the fields you specified and viewed in notepad: Stacy, Masiero, Stacy Masiero, stacymasiero@emailaddress.com. The remainder of them are the reverse of the second scenario you outline below: , , Stacy Masiero, stacymasiero@emailaddress.com. So, most of them are missing the First and last name and carry only the display name. So, I picked these up obviously from emails I have received and then replied to from selecting that box on "add replied to contacts to the address book" or something to that effect. Regardless, this problem did not occur w/ OE6 on my last laptop loaded w/ Win 2000 Office Pro. So, is it that I have Outlook 2003 SP1 Office Pro installed on the same laptop and it is my default browser or what? IS there a work around? Because - regardless to the examples above - manually entering a name in the first, last, (display) name field, it still doesn't address the message ! Thanks Tim "Kuay Tim" wrote: > Hi Stacy, > > A couple of questions. > > Is the problem present with an entry added manually? > What file (type) did you use for importing the entries? > > If the entries (in the address book) are exported as a comma-separated > values (*.csv) file with first name, last name, (display) name and e-mail > address selected does the (*.csv) file look like the example below (when > viewed in Notepad)? > > --------------------------------------------------------------- > First Name,Last Name,Name,E-mail Address > > Tim,Kauppila,aka Kuay Tim,kuaytim@myxisp.net > > Tim,Kauppila,,kuaytim@myxisp.net > > --------------------------------------------------------------- > > Note that the second entry does not have a value for (display) name where > there are two commas. > > -- > Tim K. > aka Kuay Tim > MS-MVP - Outlook Express > Lynnwood, WA > * > "Stacy Masiero" <StacyMasiero@discussions.microsoft.com> wrote in message > news A339E9F-9BCC-4616-A3D2-DEE2C77C7C1D@microsoft.com...> OS: XP Office Pro 2 > > I just got a new laptop w/ the above OS loaded on it. OE 6xSP2 is great, but > I am having the same problem I read from others about the "shared contacts" > and the "Main identity" contacts - so I am just continuing to drag them > over. > OK - that's a work-around. FINE.... > > But this one is driving me banana's: Whenever I go to "compose" a message, > and I type a name in the "To" field, OE6 behaves as I am accustomed, it > auto-completes the name as it always has in the past . (I imported my > address > book that was saved on another system) > > But then when I hit "send" - I get an error box - which reveals that the > "To" field has the name, but not the corresponding email address attached to > it - requiring me to OPEN up the address book, and select the name from the > list and "add" it into the "TO" field, EVERY time I want to COMPOSE an email > message. > > WHY IS THIS HAPPENING? > > Oh yeah - also happens when FORWARDING. But the Reply works fine. > > Question: HOW can this be FIXED, SOLVED, or - like above - "worked- around" > > I have never had any email program but OE and Outlook (corporate exchange > server from employer) but I want to look into some alternatives because this > is just FRUSTRATING me every day , every message. > > THANK YOU MUCHO - sorry for venting. > And thus, you have my very FIRST post on the > MS-Support-Community-Forum-thingy. > > Hugs and Kisses, > > Stacy Masiero > Space City: (HOUSTON) TX > > > |
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#4
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Hi Stacy,
The issue might be caused by Outlook being the default mail app. My experience with this issue is limited, but others should be able to help. I would not want to mislead with fruitless exercises! Please check back for their replies. Discover NNTP for Newsgroups http://home.earthlink.net/~kuaytim/nntp_posting.html -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Stacy Masiero" <StacyMasiero@discussions.microsoft.com> wrote in message news:CF5560AA-7B8E-4148-8A91-3B930B12385B@microsoft.com... Hi Tim - Answers: 1) Yes, the problem exists, even when a "new" contact is added to the address book manually and then that contact's "display name" is typed in the "to" field, OE6, auto-completes it, the name is not underlined, the error box ("no matches found") comes up, then I must select it out of the address book. 2) I can not recall how/what file type I used to import my contacts. I believe it was a .csv file. I am almost sure it had to have been because I have no knowledge of any other type of file for importing. 3) Ok - this is interesting. I have 83 entries - "contacts" in my address book in OE6. 25 of those appear as they should selecting the fields you specified and viewed in notepad: Stacy, Masiero, Stacy Masiero, stacymasiero@emailaddress.com. The remainder of them are the reverse of the second scenario you outline below: , , Stacy Masiero, stacymasiero@emailaddress.com. So, most of them are missing the First and last name and carry only the display name. So, I picked these up obviously from emails I have received and then replied to from selecting that box on "add replied to contacts to the address book" or something to that effect. Regardless, this problem did not occur w/ OE6 on my last laptop loaded w/ Win 2000 Office Pro. So, is it that I have Outlook 2003 SP1 Office Pro installed on the same laptop and it is my default browser or what? IS there a work around? Because - regardless to the examples above - manually entering a name in the first, last, (display) name field, it still doesn't address the message ! Thanks Tim "Kuay Tim" wrote: > Hi Stacy, > > A couple of questions. > > Is the problem present with an entry added manually? > What file (type) did you use for importing the entries? > > If the entries (in the address book) are exported as a comma-separated > values (*.csv) file with first name, last name, (display) name and e-mail > address selected does the (*.csv) file look like the example below (when > viewed in Notepad)? > > --------------------------------------------------------------- > First Name,Last Name,Name,E-mail Address > > Tim,Kauppila,aka Kuay Tim,kuaytim@myxisp.net > > Tim,Kauppila,,kuaytim@myxisp.net > > --------------------------------------------------------------- > > Note that the second entry does not have a value for (display) name where > there are two commas. > > -- > Tim K. > aka Kuay Tim > MS-MVP - Outlook Express > Lynnwood, WA > * > "Stacy Masiero" <StacyMasiero@discussions.microsoft.com> wrote in message > news A339E9F-9BCC-4616-A3D2-DEE2C77C7C1D@microsoft.com...> OS: XP Office Pro 2 > > I just got a new laptop w/ the above OS loaded on it. OE 6xSP2 is great, > but > I am having the same problem I read from others about the "shared > contacts" > and the "Main identity" contacts - so I am just continuing to drag them > over. > OK - that's a work-around. FINE.... > > But this one is driving me banana's: Whenever I go to "compose" a > message, > and I type a name in the "To" field, OE6 behaves as I am accustomed, it > auto-completes the name as it always has in the past . (I imported my > address > book that was saved on another system) > > But then when I hit "send" - I get an error box - which reveals that the > "To" field has the name, but not the corresponding email address attached > to > it - requiring me to OPEN up the address book, and select the name from > the > list and "add" it into the "TO" field, EVERY time I want to COMPOSE an > message. > > WHY IS THIS HAPPENING? > > Oh yeah - also happens when FORWARDING. But the Reply works fine. > > Question: HOW can this be FIXED, SOLVED, or - like above - "worked- > around" > > I have never had any email program but OE and Outlook (corporate exchange > server from employer) but I want to look into some alternatives because > this > is just FRUSTRATING me every day , every message. > > THANK YOU MUCHO - sorry for venting. > And thus, you have my very FIRST post on the > MS-Support-Community-Forum-thingy. > > Hugs and Kisses, > > Stacy Masiero > Space City: (HOUSTON) TX > > > |
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#5
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> But then when I hit "send" - I get an error box - which reveals that the
> "To" field has the name, but not the corresponding email address attached > to it Post the complete error message. > ..."shared > contacts" and the "Main identity" contacts - so I am just continuing to > drag them over. Tell us more about this dragging of contacts: From where, To where? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Stacy Masiero wrote: > OS: XP Office Pro 2 > > I just got a new laptop w/ the above OS loaded on it. OE 6xSP2 is great, > but I am having the same problem I read from others about the "shared > contacts" and the "Main identity" contacts - so I am just continuing to > drag them over. OK - that's a work-around. FINE.... > > But this one is driving me banana's: Whenever I go to "compose" a > message, and I type a name in the "To" field, OE6 behaves as I am > accustomed, it auto-completes the name as it always has in the past . (I > imported my address book that was saved on another system) > > But then when I hit "send" - I get an error box - which reveals that the > "To" field has the name, but not the corresponding email address attached > to it - requiring me to OPEN up the address book, and select the name > from the list and "add" it into the "TO" field, EVERY time I want to > COMPOSE an email message. > > WHY IS THIS HAPPENING? > > Oh yeah - also happens when FORWARDING. But the Reply works fine. > > Question: HOW can this be FIXED, SOLVED, or - like above - "worked- > around" > > I have never had any email program but OE and Outlook (corporate exchange > server from employer) but I want to look into some alternatives because > this is just FRUSTRATING me every day , every message. > > THANK YOU MUCHO - sorry for venting. > And thus, you have my very FIRST post on the > MS-Support-Community-Forum-thingy. > > Hugs and Kisses, > > Stacy Masiero > Space City: (HOUSTON) TX |
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