Friends - HAPPY HOLIDAYS!

I need a hand . . .

I am unable to send or receive email in OE 6. This started yesterday. I
can't think of any event that would precipitate this ? I get the following
messages, you can view them at http://www.boblund.com/oe.htm
1) "POP 3 server has not responded"
2) "A time-out .........No, Error Number: 0x800CCC19"

In the past I have deleted POP3uidl.dbx and rebooted, problem solved, but
not this time! I am able to receive and sent mail from my ISP provided
Internet access to my mailbox.

Of course my ISP say's the issue is on my end, we reviewed setting's, and
seem to be in a agreement that they are correct. I turned off Norton email
scanning, but no dice.

Help appreciated, thanks, Bob

On Sat, 31 Dec 2005 08:35:26 -0800, GB wrote:

> Friends - HAPPY HOLIDAYS!
>
> I need a hand . . .
>
> I am unable to send or receive email in OE 6. This started yesterday. I
> can't think of any event that would precipitate this ? I get the following
> messages, you can view them at http://www.boblund.com/oe.htm
> 1) "POP 3 server has not responded"
> 2) "A time-out .........No, Error Number: 0x800CCC19"
>
> In the past I have deleted POP3uidl.dbx and rebooted, problem solved, but
> not this time! I am able to receive and sent mail from my ISP provided
> Internet access to my mailbox.
>
> Of course my ISP say's the issue is on my end, we reviewed setting's, and
> seem to be in a agreement that they are correct. I turned off Norton email
> scanning, but no dice.
>
> Help appreciated, thanks, Bob

Sometimes disabling the Norton e-mail AV scan isn't enough. Sometimes you
have to remove Norton completely, using the steps outlined on the Symantec
site. At that point, you would either re-install Norton, being sure to
_NOT_ enable e-mail scanning, ever, or just install something better.

FWIW, I do no email scanning, whatsoever.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Hi Bob,

When the settings were reviewed were they re-entered? This is sometimes
necessary and stands a good chance of restoring functionality.

Server names
User name
Password/authentication


The account could also be recreated, or created in a new OE identity for
testing, but these steps likely will not be needed.


The use of A/V message scan can fail at any time, resulting in connection
and account configuration problems.

More Information
(which may not be too helpful except to confirm the cause of the problem)

OL: You Receive Time-Out Error 0x8004210a or 0x800ccc19 When You View a POP3
E-Mail Account with Anti-Virus Software Installed

http://support.microsoft.com/default...18&Product=oex



Troubleshooting error messages that you receive when you are using Outlook
and Outlook Express

http://support.microsoft.com/default...14&Product=oex


Discover NNTP for Newsgroups
http://home.earthlink.net/~kuaytim/nntp_posting.html

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"GB" <GB@GB.com> wrote in message
news:PNWdnVsS78DPLivenZ2dnUVZ_sadnZ2d@giganews.com ...
Friends - HAPPY HOLIDAYS!

I need a hand . . .

I am unable to send or receive email in OE 6. This started yesterday. I
can't think of any event that would precipitate this ? I get the following
messages, you can view them at http://www.boblund.com/oe.htm
1) "POP 3 server has not responded"
2) "A time-out .........No, Error Number: 0x800CCC19"

In the past I have deleted POP3uidl.dbx and rebooted, problem solved, but
not this time! I am able to receive and sent mail from my ISP provided
Internet access to my mailbox.

Of course my ISP say's the issue is on my end, we reviewed setting's, and
seem to be in a agreement that they are correct. I turned off Norton email
scanning, but no dice.

Help appreciated, thanks, Bob

> I am unable to send or receive email in OE 6. This started yesterday. I In
> the past I have deleted POP3uidl.dbx and rebooted, problem solved, but not
> this time! I am able to receive and sent mail from my ISP provided
> Internet access to my mailbox.
>
> Of course my ISP say's the issue is on my end, we reviewed setting's, and
> seem to be in a agreement that they are correct. I turned off Norton email
> scanning, but no dice.

The exact same thing happened to me, see my thread below.

I changed the pw through the ISP provided box, and then set up a new mail
account in OE. It connected fine.

"GB" <GB@GB.com> wrote in message
news:PNWdnVsS78DPLivenZ2dnUVZ_sadnZ2d@giganews.com
> Friends - HAPPY HOLIDAYS!
>
> I need a hand . . .
>
> I am unable to send or receive email in OE 6. This started yesterday.
> I can't think of any event that would precipitate this ? I get the
> following messages, you can view them at http://www.boblund.com/oe.htm
> 1) "POP 3 server has not responded"
> 2) "A time-out .........No, Error Number: 0x800CCC19"
>
> In the past I have deleted POP3uidl.dbx and rebooted, problem solved,
> but not this time! I am able to receive and sent mail from my ISP
> provided Internet access to my mailbox.
>
> Of course my ISP say's the issue is on my end, we reviewed setting's,
> and seem to be in a agreement that they are correct. I turned off
> Norton email scanning, but no dice.
>
> Help appreciated, thanks, Bob

Sometimes the anti-virus program does not restore the proper server names
when you turn off email scanning. Make sure that the server names for the
account are correct.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

I've had exactly the same problem and it started the same day as yours. I
think there is a bug out there corrupting OE. I've scanned using Norton
antivirus, Spybot, adaware and Microsoft Antispyware but can't find anything.
I have happily used Norton checking my emails for months. Why should it
suddenly corrupt? As a short term resolution I have restored back to a few
days earlier and it is fine but the next morning when I boot up it comes back.

What to do?

"GB" wrote:

> Friends - HAPPY HOLIDAYS!
>
> I need a hand . . .
>
> I am unable to send or receive email in OE 6. This started yesterday. I
> can't think of any event that would precipitate this ? I get the following
> messages, you can view them at http://www.boblund.com/oe.htm
> 1) "POP 3 server has not responded"
> 2) "A time-out .........No, Error Number: 0x800CCC19"
>
> In the past I have deleted POP3uidl.dbx and rebooted, problem solved, but
> not this time! I am able to receive and sent mail from my ISP provided
> Internet access to my mailbox.
>
> Of course my ISP say's the issue is on my end, we reviewed setting's, and
> seem to be in a agreement that they are correct. I turned off Norton email
> scanning, but no dice.
>
> Help appreciated, thanks, Bob
>
>
>

Have you turned off e-mail scanning? Please post the entire error message if
that does not fix it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rawlplug" <Rawlplug@discussions.microsoft.com> wrote in message
news:C722518A-42D1-4E1F-8E0E-F33F52BC5C90@microsoft.com...
> I've had exactly the same problem and it started the same day as yours. I
> think there is a bug out there corrupting OE. I've scanned using Norton
> antivirus, Spybot, adaware and Microsoft Antispyware but can't find
> anything.
> I have happily used Norton checking my emails for months. Why should it
> suddenly corrupt? As a short term resolution I have restored back to a few
> days earlier and it is fine but the next morning when I boot up it comes
> back.
>
> What to do?
>
> "GB" wrote:
>
>> Friends - HAPPY HOLIDAYS!
>>
>> I need a hand . . .
>>
>> I am unable to send or receive email in OE 6. This started yesterday. I
>> can't think of any event that would precipitate this ? I get the
>> following
>> messages, you can view them at http://www.boblund.com/oe.htm
>> 1) "POP 3 server has not responded"
>> 2) "A time-out .........No, Error Number: 0x800CCC19"
>>
>> In the past I have deleted POP3uidl.dbx and rebooted, problem solved, but
>> not this time! I am able to receive and sent mail from my ISP provided
>> Internet access to my mailbox.
>>
>> Of course my ISP say's the issue is on my end, we reviewed setting's, and
>> seem to be in a agreement that they are correct. I turned off Norton
>> email
>> scanning, but no dice.
>>
>> Help appreciated, thanks, Bob
>>
>>
>>

Many thanks for your reply,

Yes, I tried that and it made no difference. The error message said that a
timeout had occurred while communicating with the server. It then gave my
account details and the error code 0x800CCC19.

However, I appear to have fixed it by running "Noadware". This picked up a
number of items not found by all the others I used. Everything is working
fine just now but the big test will be when I boot up tomorrow morning!

Regards,

Rawlplug.

"Bruce Hagen" wrote:

> Have you turned off e-mail scanning? Please post the entire error message if
> that does not fix it.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "Rawlplug" <Rawlplug@discussions.microsoft.com> wrote in message
> news:C722518A-42D1-4E1F-8E0E-F33F52BC5C90@microsoft.com...
> > I've had exactly the same problem and it started the same day as yours. I
> > think there is a bug out there corrupting OE. I've scanned using Norton
> > antivirus, Spybot, adaware and Microsoft Antispyware but can't find
> > anything.
> > I have happily used Norton checking my emails for months. Why should it
> > suddenly corrupt? As a short term resolution I have restored back to a few
> > days earlier and it is fine but the next morning when I boot up it comes
> > back.
> >
> > What to do?
> >
> > "GB" wrote:
> >
> >> Friends - HAPPY HOLIDAYS!
> >>
> >> I need a hand . . .
> >>
> >> I am unable to send or receive email in OE 6. This started yesterday. I
> >> can't think of any event that would precipitate this ? I get the
> >> following
> >> messages, you can view them at http://www.boblund.com/oe.htm
> >> 1) "POP 3 server has not responded"
> >> 2) "A time-out .........No, Error Number: 0x800CCC19"
> >>
> >> In the past I have deleted POP3uidl.dbx and rebooted, problem solved, but
> >> not this time! I am able to receive and sent mail from my ISP provided
> >> Internet access to my mailbox.
> >>
> >> Of course my ISP say's the issue is on my end, we reviewed setting's, and
> >> seem to be in a agreement that they are correct. I turned off Norton
> >> email
> >> scanning, but no dice.
> >>
> >> Help appreciated, thanks, Bob
> >>
> >>
> >>
>
>

While it's better than it used to be (cf.
http://www.spywarewarrior.com/rogue_....htm#naw_note), Noadware is
not one of the most trusted/used of the anti-malware tools out there.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Rawlplug wrote:
> Many thanks for your reply,
>
> Yes, I tried that and it made no difference. The error message said that a
> timeout had occurred while communicating with the server. It then gave my
> account details and the error code 0x800CCC19.
>
> However, I appear to have fixed it by running "Noadware". This picked up a
> number of items not found by all the others I used. Everything is working
> fine just now but the big test will be when I boot up tomorrow morning!
>
> Regards,
>
> Rawlplug.
>
> "Bruce Hagen" wrote:
>
> > Have you turned off e-mail scanning? Please post the entire error
> > message if that does not fix it.
> > --
> > Bruce Hagen
> > MS MVP - Outlook Express
> > ~IB-CA~
> >
> > "Rawlplug" <Rawlplug@discussions.microsoft.com> wrote in message
> > news:C722518A-42D1-4E1F-8E0E-F33F52BC5C90@microsoft.com...
> > > I've had exactly the same problem and it started the same day as
> > > yours. I think there is a bug out there corrupting OE. I've scanned
> > > using Norton antivirus, Spybot, adaware and Microsoft Antispyware but
> > > can't find anything.
> > > I have happily used Norton checking my emails for months. Why should
> > > it suddenly corrupt? As a short term resolution I have restored back
> > > to a few days earlier and it is fine but the next morning when I boot
> > > up it comes back.
> > >
> > > What to do?
> > >
> > > "GB" wrote:
> > >
> > > > Friends - HAPPY HOLIDAYS!
> > > >
> > > > I need a hand . . .
> > > >
> > > > I am unable to send or receive email in OE 6. This started
> > > > yesterday. I can't think of any event that would precipitate this ?
> > > > I get the following
> > > > messages, you can view them at http://www.boblund.com/oe.htm
> > > > 1) "POP 3 server has not responded"
> > > > 2) "A time-out .........No, Error Number: 0x800CCC19"
> > > >
> > > > In the past I have deleted POP3uidl.dbx and rebooted, problem
> > > > solved, but not this time! I am able to receive and sent mail from
> > > > my ISP provided Internet access to my mailbox.
> > > >
> > > > Of course my ISP say's the issue is on my end, we reviewed
> > > > setting's, and seem to be in a agreement that they are correct. I
> > > > turned off Norton email
> > > > scanning, but no dice.
> > > >
> > > > Help appreciated, thanks, Bob

"GB" <GB@GB.com> wrote in message
news:PNWdnVsS78DPLivenZ2dnUVZ_sadnZ2d@giganews.com ...
> Friends - HAPPY HOLIDAYS!
>
> I need a hand . . .
>
> I am unable to send or receive email in OE 6. This started yesterday. I
> can't think of any event that would precipitate this ? I get the
> following messages, you can view them at http://www.boblund.com/oe.htm
> 1) "POP 3 server has not responded"
> 2) "A time-out .........No, Error Number: 0x800CCC19"
>
> In the past I have deleted POP3uidl.dbx and rebooted, problem solved, but
> not this time! I am able to receive and sent mail from my ISP provided
> Internet access to my mailbox.
>
> Of course my ISP say's the issue is on my end, we reviewed setting's, and
> seem to be in a agreement that they are correct. I turned off Norton email
> scanning, but no dice.
>
> Help appreciated, thanks, Bob
>