background sound - ie6 and w98se

And then I read the subject of this thread.

PA Bear wrote:
> Win98 or WinME, we'll assume...

Did all that. Found that an update (823559: Security Update for Microsoft
Windows) was available and installed it - or so I thought! After rebooting I
went back and the same update was still available. Checked OE and my problem
is still there.
Thanks for your patience - Giovanni.

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:%23jYZdK$DGHA.3004@TK2MSFTNGP15.phx.gbl...
> Win98 or WinME, we'll assume.
>
> Clear History, delete Cookies and delete TIF via IE: Tools > Options >
> General, then...
>
> 1. Download the Cumulative Security Update for Outlook Express 6 Service
> Pack 1 (KB837009; all OSS) from the following link, saving it to your
> Desktop:
>
>
http://www.microsoft.com/downloads/d...displaylang=en
>
> [ Optional: 2. Restart the computer in Safe Mode. (During the reboot,
keep
> pressing the F8 key until the Windows Startup menu appears > Choose Safe
> Mode > Enter.)
>
> 3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the root
> directory of drive C; assumes drive C is the boot drive)
>
> 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) > press
> ENTER
>
> 5. Close the command window.
>
> 6. Reboot [into Windows] and check in at Windows Update to see if any OE
> updates are offered you, then post back.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> Giovanni wrote:
> > Updates have been done regularly (please, see below), however they are
not
> > accounted for. I can finish an update and go back and do it again. It
does
> > not recognize that the update has already been done. May be it hasn't.
Is
> > this pointing to the problem source?
> >
> > All your other suggestions I do regularly, except the compaction which I
> > will try right away.
> > Thanks, Giovanni
> >
> > *****************************
> > Successful Monday, January 02, 2006 823559: Security Update for
Microsoft
> > Windows Web site
> > Successful Monday, January 02, 2006 Cumulative Security Update for
Outlook
> > Express 6 Service Pack 1 (KB837009) Web site
> > Successful Sunday, January 01, 2006 823559: Security Update for
Microsoft
> > Windows Web site
> > Successful Sunday, January 01, 2006 Cumulative Security Update for
Outlook
> > Express 6 Service Pack 1 (KB837009) Web site
> > Successful Friday, December 23, 2005 823559: Security Update for
Microsoft
> > Windows Web site
> > Successful Friday, December 23, 2005 Security Update for DirectX 9
> > (KB904706) Web site
> > Successful Friday, December 23, 2005 Cumulative Security Update for
> > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > Successful Friday, December 23, 2005 Cumulative Security Update for
> > Internet Explorer 6 Service Pack 1 (KB905915) Web site
> > Successful Tuesday, August 02, 2005 823559: Security Update for
Microsoft
> > Windows Web site
> > *****************************
> >
> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> > > From your message header: Newsreader: Microsoft Outlook Express
> > > 6.00.2800.1106, It would seem that you have not been to Windows
Updates
> > > in a long time. Download all available updates, (with your anti-virus
> > > off), reboot and try.
> > >
> > > Some other things to do:
> > >
> > > Clear the Temporary Internet Files. In IE>Tools>Internet Options>
> > > Delete Files button. And check the box to Delete Offline content.
> > >
> > > Do not archive mail in default OE folders. They will eventually become
> > > corrupted. Create your own user defined folders for storing mail and
> > > move your mail to them. Empty Deleted Items folder regularly. Keep
user
> > > created folders under 100MB, and Default folders as empty as is
> > > feasible.
> > >
> > > After you are done, follow up by compacting your folders manually
while
> > > working *offline* and do it often.
> > >
> > > Click on Outlook Express at the top of the folder tree so no
> > > folders are open. Then: File>Work Offline (or double click Working
> > > Online in the Status Bar). File>Folder>Compact all folders. Don't
touch
> > > anything until the compacting is completed.
> > >
> > > In Tools>Options>Maintenance: Uncheck Compact messages in background
and
> > > leave it unchecked. {N/A if running XP/SP2}.
> > >
> > > Run a Defrag.
> > > --
> > > Bruce Hagen
> > > MS MVP - Outlook Express
> > > ~IB-CA~
> > >
> > > "Giovanni" <realty.g.a@shaw.ca> wrote in message
> > > news:UBhuf.124502$2k.40798@pd7tw1no...
> > > > I have also tried this and still no success. The wav file can be
> > > > played separately and all else seems ok. Any other suggestions?
> > > > Thank you - Giovanni
> > > >
> > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > If you did what Steve said with no luck, you may have a damaged
> > > > > identity. File | Identity | Add New Identity. Create a new one and
> > > > > test it. If all is well, you can import your messages from the old
> > > > > identity and delete it. --
> > > > > Bruce Hagen
> > > > > MS MVP - Outlook Express
> > > > > ~IB-CA~
> > > > >
> > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > news:t2buf.234734$ki.219820@pd7tw2no...
> > > > > > Thank you Bruce and Steve for answering my plea. All that you
> > > > > > suggest checks
> > > > > > out and I have done, but no wav file gets loaded. Anything I
> > > > > > should be looking for? Thanks again.
> > > > > > - Giovanni
> > > > > >
> > > > > >
> > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> > > > > > > Create Mail | Format | Background | Sound. Browse to the
> > > > > > > location. Note that OE only accepts .wav & midi files without
> > > > > > > third party help. --
> > > > > > > Bruce Hagen
> > > > > > > MS MVP - Outlook Express
> > > > > > > ~IB-CA~
> > > > > > >
> > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > news:4%%tf.231261$ki.187678@pd7tw2no...
> > > > > > > > I am following the correct procedure, as I have done before,
> > > > > > > > but I am unable
> > > > > > > > to install Background Sound in my outgoing e-mails.
Something
> > > > > > > > must have changed...
> > > > > > > > Can you help, please? Happy New Year - Giovanni
>

Your headers (Microsoft Outlook Express 6.00.2800.1409) now tell me that OE6
running on the Win98 machine is now fully up-to-date at Windows Update.

Are you telling me that when you go to Windows Update, 823559 is offered to
you?
--
~PA Bear

Giovanni wrote:
> Did all that. Found that an update (823559: Security Update for Microsoft
> Windows) was available and installed it - or so I thought! After
> rebooting I went back and the same update was still available. Checked OE
> and my problem is still there.
> Thanks for your patience - Giovanni.
>
> "PA Bear" <PABearMVP@gmail.com> wrote in message
> news:%23jYZdK$DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > Win98 or WinME, we'll assume.
> >
> > Clear History, delete Cookies and delete TIF via IE: Tools > Options >
> > General, then...
> >
> > 1. Download the Cumulative Security Update for Outlook Express 6 Service
> > Pack 1 (KB837009; all OSS) from the following link, saving it to your
> > Desktop:
> >
> >
> http://www.microsoft.com/downloads/d...displaylang=en
> >
> > [ Optional: 2. Restart the computer in Safe Mode. (During the reboot,
> > keep pressing the F8 key until the Windows Startup menu appears >
> > Choose Safe Mode > Enter.)
> >
> > 3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the
> > root directory of drive C; assumes drive C is the boot drive)
> >
> > 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) >
> > press ENTER
> >
> > 5. Close the command window.
> >
> > 6. Reboot [into Windows] and check in at Windows Update to see if any OE
> > updates are offered you, then post back.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> > Giovanni wrote:
> > > Updates have been done regularly (please, see below), however they
> > > are not accounted for. I can finish an update and go back and do it
> > > again. It does not recognize that the update has already been done.
> > > May be it hasn't. Is this pointing to the problem source?
> > >
> > > All your other suggestions I do regularly, except the compaction
> > > which I will try right away.
> > > Thanks, Giovanni
> > >
> > > *****************************
> > > Successful Monday, January 02, 2006 823559: Security Update for
> > > Microsoft Windows Web site
> > > Successful Monday, January 02, 2006 Cumulative Security Update for
> > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > Successful Sunday, January 01, 2006 823559: Security Update for
> > > Microsoft Windows Web site
> > > Successful Sunday, January 01, 2006 Cumulative Security Update for
> > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > Successful Friday, December 23, 2005 823559: Security Update for
> > > Microsoft Windows Web site
> > > Successful Friday, December 23, 2005 Security Update for DirectX 9
> > > (KB904706) Web site
> > > Successful Friday, December 23, 2005 Cumulative Security Update for
> > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > Successful Friday, December 23, 2005 Cumulative Security Update for
> > > Internet Explorer 6 Service Pack 1 (KB905915) Web site
> > > Successful Tuesday, August 02, 2005 823559: Security Update for
> > > Microsoft Windows Web site
> > > *****************************
> > >
> > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> > > > From your message header: Newsreader: Microsoft Outlook Express
> > > > 6.00.2800.1106, It would seem that you have not been to Windows
> > > > Updates in a long time. Download all available updates, (with your
> > > > anti-virus off), reboot and try.
> > > >
> > > > Some other things to do:
> > > >
> > > > Clear the Temporary Internet Files. In IE>Tools>Internet Options>
> > > > Delete Files button. And check the box to Delete Offline content.
> > > >
> > > > Do not archive mail in default OE folders. They will eventually
> > > > become corrupted. Create your own user defined folders for storing
> > > > mail and move your mail to them. Empty Deleted Items folder
> > > > regularly. Keep user created folders under 100MB, and Default
> > > > folders as empty as is feasible.
> > > >
> > > > After you are done, follow up by compacting your folders manually
> > > > while working *offline* and do it often.
> > > >
> > > > Click on Outlook Express at the top of the folder tree so no
> > > > folders are open. Then: File>Work Offline (or double click Working
> > > > Online in the Status Bar). File>Folder>Compact all folders. Don't
> > > > touch anything until the compacting is completed.
> > > >
> > > > In Tools>Options>Maintenance: Uncheck Compact messages in
> > > > background and leave it unchecked. {N/A if running XP/SP2}.
> > > >
> > > > Run a Defrag.
> > > > --
> > > > Bruce Hagen
> > > > MS MVP - Outlook Express
> > > > ~IB-CA~
> > > >
> > > > "Giovanni" <realty.g.a@shaw.ca> wrote in message
> > > > news:UBhuf.124502$2k.40798@pd7tw1no...
> > > > > I have also tried this and still no success. The wav file can be
> > > > > played separately and all else seems ok. Any other suggestions?
> > > > > Thank you - Giovanni
> > > > >
> > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > > If you did what Steve said with no luck, you may have a damaged
> > > > > > identity. File | Identity | Add New Identity. Create a new one
> > > > > > and test it. If all is well, you can import your messages from
> > > > > > the old identity and delete it. --
> > > > > > Bruce Hagen
> > > > > > MS MVP - Outlook Express
> > > > > > ~IB-CA~
> > > > > >
> > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > news:t2buf.234734$ki.219820@pd7tw2no...
> > > > > > > Thank you Bruce and Steve for answering my plea. All that you
> > > > > > > suggest checks
> > > > > > > out and I have done, but no wav file gets loaded. Anything I
> > > > > > > should be looking for? Thanks again.
> > > > > > > - Giovanni
> > > > > > >
> > > > > > >
> > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> > > > > > > > Create Mail | Format | Background | Sound. Browse to the
> > > > > > > > location. Note that OE only accepts .wav & midi files
> > > > > > > > without third party help. --
> > > > > > > > Bruce Hagen
> > > > > > > > MS MVP - Outlook Express
> > > > > > > > ~IB-CA~
> > > > > > > >
> > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > > news:4%%tf.231261$ki.187678@pd7tw2no...
> > > > > > > > > I am following the correct procedure, as I have done
> > > > > > > > > before, but I am unable
> > > > > > > > > to install Background Sound in my outgoing e-mails.
> > > > > > > > > Something must have changed...
> > > > > > > > > Can you help, please? Happy New Year - Giovanni

Yes, that's what I said.
- Giovanni

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:%23%23C1m$AEGHA.344@TK2MSFTNGP11.phx.gbl...
> Your headers (Microsoft Outlook Express 6.00.2800.1409) now tell me that
OE6
> running on the Win98 machine is now fully up-to-date at Windows Update.
>
> Are you telling me that when you go to Windows Update, 823559 is offered
to
> you?
> --
> ~PA Bear
>
> Giovanni wrote:
> > Did all that. Found that an update (823559: Security Update for
Microsoft
> > Windows) was available and installed it - or so I thought! After
> > rebooting I went back and the same update was still available. Checked
OE
> > and my problem is still there.
> > Thanks for your patience - Giovanni.
> >
> > "PA Bear" <PABearMVP@gmail.com> wrote in message
> > news:%23jYZdK$DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > Win98 or WinME, we'll assume.
> > >
> > > Clear History, delete Cookies and delete TIF via IE: Tools > Options >
> > > General, then...
> > >
> > > 1. Download the Cumulative Security Update for Outlook Express 6
Service
> > > Pack 1 (KB837009; all OSS) from the following link, saving it to your
> > > Desktop:
> > >
> > >
> >
http://www.microsoft.com/downloads/d...displaylang=en
> > >
> > > [ Optional: 2. Restart the computer in Safe Mode. (During the reboot,
> > > keep pressing the F8 key until the Windows Startup menu appears >
> > > Choose Safe Mode > Enter.)
> > >
> > > 3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the
> > > root directory of drive C; assumes drive C is the boot drive)
> > >
> > > 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) >
> > > press ENTER
> > >
> > > 5. Close the command window.
> > >
> > > 6. Reboot [into Windows] and check in at Windows Update to see if any
OE
> > > updates are offered you, then post back.
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org
> > >
> > > Giovanni wrote:
> > > > Updates have been done regularly (please, see below), however they
> > > > are not accounted for. I can finish an update and go back and do it
> > > > again. It does not recognize that the update has already been done.
> > > > May be it hasn't. Is this pointing to the problem source?
> > > >
> > > > All your other suggestions I do regularly, except the compaction
> > > > which I will try right away.
> > > > Thanks, Giovanni
> > > >
> > > > *****************************
> > > > Successful Monday, January 02, 2006 823559: Security Update for
> > > > Microsoft Windows Web site
> > > > Successful Monday, January 02, 2006 Cumulative Security Update for
> > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > Successful Sunday, January 01, 2006 823559: Security Update for
> > > > Microsoft Windows Web site
> > > > Successful Sunday, January 01, 2006 Cumulative Security Update for
> > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > Successful Friday, December 23, 2005 823559: Security Update for
> > > > Microsoft Windows Web site
> > > > Successful Friday, December 23, 2005 Security Update for DirectX 9
> > > > (KB904706) Web site
> > > > Successful Friday, December 23, 2005 Cumulative Security Update for
> > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > Successful Friday, December 23, 2005 Cumulative Security Update for
> > > > Internet Explorer 6 Service Pack 1 (KB905915) Web site
> > > > Successful Tuesday, August 02, 2005 823559: Security Update for
> > > > Microsoft Windows Web site
> > > > *****************************
> > > >
> > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> > > > > From your message header: Newsreader: Microsoft Outlook Express
> > > > > 6.00.2800.1106, It would seem that you have not been to Windows
> > > > > Updates in a long time. Download all available updates, (with your
> > > > > anti-virus off), reboot and try.
> > > > >
> > > > > Some other things to do:
> > > > >
> > > > > Clear the Temporary Internet Files. In IE>Tools>Internet Options>
> > > > > Delete Files button. And check the box to Delete Offline content.
> > > > >
> > > > > Do not archive mail in default OE folders. They will eventually
> > > > > become corrupted. Create your own user defined folders for storing
> > > > > mail and move your mail to them. Empty Deleted Items folder
> > > > > regularly. Keep user created folders under 100MB, and Default
> > > > > folders as empty as is feasible.
> > > > >
> > > > > After you are done, follow up by compacting your folders manually
> > > > > while working *offline* and do it often.
> > > > >
> > > > > Click on Outlook Express at the top of the folder tree so no
> > > > > folders are open. Then: File>Work Offline (or double click Working
> > > > > Online in the Status Bar). File>Folder>Compact all folders. Don't
> > > > > touch anything until the compacting is completed.
> > > > >
> > > > > In Tools>Options>Maintenance: Uncheck Compact messages in
> > > > > background and leave it unchecked. {N/A if running XP/SP2}.
> > > > >
> > > > > Run a Defrag.
> > > > > --
> > > > > Bruce Hagen
> > > > > MS MVP - Outlook Express
> > > > > ~IB-CA~
> > > > >
> > > > > "Giovanni" <realty.g.a@shaw.ca> wrote in message
> > > > > news:UBhuf.124502$2k.40798@pd7tw1no...
> > > > > > I have also tried this and still no success. The wav file can be
> > > > > > played separately and all else seems ok. Any other suggestions?
> > > > > > Thank you - Giovanni
> > > > > >
> > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > > > If you did what Steve said with no luck, you may have a
damaged
> > > > > > > identity. File | Identity | Add New Identity. Create a new one
> > > > > > > and test it. If all is well, you can import your messages from
> > > > > > > the old identity and delete it. --
> > > > > > > Bruce Hagen
> > > > > > > MS MVP - Outlook Express
> > > > > > > ~IB-CA~
> > > > > > >
> > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > news:t2buf.234734$ki.219820@pd7tw2no...
> > > > > > > > Thank you Bruce and Steve for answering my plea. All that
you
> > > > > > > > suggest checks
> > > > > > > > out and I have done, but no wav file gets loaded. Anything I
> > > > > > > > should be looking for? Thanks again.
> > > > > > > > - Giovanni
> > > > > > > >
> > > > > > > >
> > > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> > > > > > > > > Create Mail | Format | Background | Sound. Browse to the
> > > > > > > > > location. Note that OE only accepts .wav & midi files
> > > > > > > > > without third party help. --
> > > > > > > > > Bruce Hagen
> > > > > > > > > MS MVP - Outlook Express
> > > > > > > > > ~IB-CA~
> > > > > > > > >
> > > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > > > news:4%%tf.231261$ki.187678@pd7tw2no...
> > > > > > > > > > I am following the correct procedure, as I have done
> > > > > > > > > > before, but I am unable
> > > > > > > > > > to install Background Sound in my outgoing e-mails.
> > > > > > > > > > Something must have changed...
> > > > > > > > > > Can you help, please? Happy New Year - Giovanni
>

[Giovanni, this entire conversation assumes you're running an
English-language version of Win98. If you're not, don't proceed as follows
but post back to this thread telling us what language version you're
running.]

OK, I see the problem now. From your headers:

Microsoft Outlook Express 6.00.2800.1409
Microsoft MimeOLE V6.00.2800.1441

The above are versions of the files MSOE.DLL and INETCOMM.DLL [the former
version belongs to 837009 (Apr-04) while the latter belongs to 823353
(Jul-04)]. How they ended up that way isn't important. Getting it fixed is
(and doing so will hopefully fix your WAV problem).

First, close *everything* via CTRL+ALT+DEL except Windows Explorer (includes
your AV program, Scheduled Tasks, Screensaver, and going offline). Start >
Run > IE6Setup.exe. Select Minimal - Custom; Select all the parts you use,
including OE (but none you didn't originally download) and overinstall.
Should take about 2 minutes. Reboot the computer.

Now, with AV and all other running processes still closed, install 837009
using the file you downloaded earlier (if you still have it), the same way
you installed it earlier.

Reboot and, with AV and all other running processes still closed, check in
at Windows Update. You'll probably be offered a few updates but none of
them should be for OE. If Windows Update offers you 823353, do /not/
install it.

Let us know how you make out.
--
~PA Bear

Giovanni wrote:
> Yes, that's what I said.
> - Giovanni
>
> "PA Bear" <PABearMVP@gmail.com> wrote in message
> news:%23%23C1m$AEGHA.344@TK2MSFTNGP11.phx.gbl...
> > Your headers (Microsoft Outlook Express 6.00.2800.1409) now tell me
> > that OE6 running on the Win98 machine is now fully up-to-date at
> > Windows Update.
> >
> > Are you telling me that when you go to Windows Update, 823559 is
> > offered to you?
> > --
> > ~PA Bear
> >
> > Giovanni wrote:
> > > Did all that. Found that an update (823559: Security Update for
> > > Microsoft Windows) was available and installed it - or so I thought!
> > > After rebooting I went back and the same update was still available.
> > > Checked OE and my problem is still there.
> > > Thanks for your patience - Giovanni.
> > >
> > > "PA Bear" <PABearMVP@gmail.com> wrote in message
> > > news:%23jYZdK$DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > Win98 or WinME, we'll assume.
> > > >
> > > > Clear History, delete Cookies and delete TIF via IE: Tools >
> > > > Options > General, then...
> > > >
> > > > 1. Download the Cumulative Security Update for Outlook Express 6
> > > > Service Pack 1 (KB837009; all OSS) from the following link, saving
> > > > it to your Desktop:
> > > >
> > > >
> > >
> http://www.microsoft.com/downloads/d...displaylang=en
> > > >
> > > > [ Optional: 2. Restart the computer in Safe Mode. (During the
> > > > reboot, keep pressing the F8 key until the Windows Startup menu
> > > > appears > Choose Safe Mode > Enter.)
> > > >
> > > > 3. Rename the downloaded file to KB837009.EXE and copy it to C:\
> > > > (the root directory of drive C; assumes drive C is the boot drive)
> > > >
> > > > 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) >
> > > > press ENTER
> > > >
> > > > 5. Close the command window.
> > > >
> > > > 6. Reboot [into Windows] and check in at Windows Update to see if
> > > > any OE updates are offered you, then post back.
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > DTS-L.org
> > > >
> > > > Giovanni wrote:
> > > > > Updates have been done regularly (please, see below), however they
> > > > > are not accounted for. I can finish an update and go back and do
> > > > > it again. It does not recognize that the update has already been
> > > > > done. May be it hasn't. Is this pointing to the problem source?
> > > > >
> > > > > All your other suggestions I do regularly, except the compaction
> > > > > which I will try right away.
> > > > > Thanks, Giovanni
> > > > >
> > > > > *****************************
> > > > > Successful Monday, January 02, 2006 823559: Security Update for
> > > > > Microsoft Windows Web site
> > > > > Successful Monday, January 02, 2006 Cumulative Security Update for
> > > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > > Successful Sunday, January 01, 2006 823559: Security Update for
> > > > > Microsoft Windows Web site
> > > > > Successful Sunday, January 01, 2006 Cumulative Security Update for
> > > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > > Successful Friday, December 23, 2005 823559: Security Update for
> > > > > Microsoft Windows Web site
> > > > > Successful Friday, December 23, 2005 Security Update for DirectX 9
> > > > > (KB904706) Web site
> > > > > Successful Friday, December 23, 2005 Cumulative Security Update
> > > > > for Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > > Successful Friday, December 23, 2005 Cumulative Security Update
> > > > > for Internet Explorer 6 Service Pack 1 (KB905915) Web site
> > > > > Successful Tuesday, August 02, 2005 823559: Security Update for
> > > > > Microsoft Windows Web site
> > > > > *****************************
> > > > >
> > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> > > > > > From your message header: Newsreader: Microsoft Outlook Express
> > > > > > 6.00.2800.1106, It would seem that you have not been to Windows
> > > > > > Updates in a long time. Download all available updates, (with
> > > > > > your anti-virus off), reboot and try.
> > > > > >
> > > > > > Some other things to do:
> > > > > >
> > > > > > Clear the Temporary Internet Files. In IE>Tools>Internet
> > > > > > Options> Delete Files button. And check the box to Delete
> > > > > > Offline content.
> > > > > >
> > > > > > Do not archive mail in default OE folders. They will eventually
> > > > > > become corrupted. Create your own user defined folders for
> > > > > > storing mail and move your mail to them. Empty Deleted Items
> > > > > > folder regularly. Keep user created folders under 100MB, and
> > > > > > Default folders as empty as is feasible.
> > > > > >
> > > > > > After you are done, follow up by compacting your folders
> > > > > > manually while working *offline* and do it often.
> > > > > >
> > > > > > Click on Outlook Express at the top of the folder tree so no
> > > > > > folders are open. Then: File>Work Offline (or double click
> > > > > > Working Online in the Status Bar). File>Folder>Compact all
> > > > > > folders. Don't touch anything until the compacting is completed.
> > > > > >
> > > > > > In Tools>Options>Maintenance: Uncheck Compact messages in
> > > > > > background and leave it unchecked. {N/A if running XP/SP2}.
> > > > > >
> > > > > > Run a Defrag.
> > > > > > --
> > > > > > Bruce Hagen
> > > > > > MS MVP - Outlook Express
> > > > > > ~IB-CA~
> > > > > >
> > > > > > "Giovanni" <realty.g.a@shaw.ca> wrote in message
> > > > > > news:UBhuf.124502$2k.40798@pd7tw1no...
> > > > > > > I have also tried this and still no success. The wav file can
> > > > > > > be played separately and all else seems ok. Any other
> > > > > > > suggestions? Thank you - Giovanni
> > > > > > >
> > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > > > > If you did what Steve said with no luck, you may have a
> > > > > > > > damaged identity. File | Identity | Add New Identity.
> > > > > > > > Create a new one and test it. If all is well, you can
> > > > > > > > import your messages from the old identity and delete it. --
> > > > > > > > Bruce Hagen
> > > > > > > > MS MVP - Outlook Express
> > > > > > > > ~IB-CA~
> > > > > > > >
> > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > > news:t2buf.234734$ki.219820@pd7tw2no...
> > > > > > > > > Thank you Bruce and Steve for answering my plea. All that
> > > > > > > > > you suggest checks
> > > > > > > > > out and I have done, but no wav file gets loaded.
> > > > > > > > > Anything I should be looking for? Thanks again.
> > > > > > > > > - Giovanni
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> > > > > > > > > > Create Mail | Format | Background | Sound. Browse to
> > > > > > > > > > the location. Note that OE only accepts .wav & midi
> > > > > > > > > > files without third party help. --
> > > > > > > > > > Bruce Hagen
> > > > > > > > > > MS MVP - Outlook Express
> > > > > > > > > > ~IB-CA~
> > > > > > > > > >
> > > > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > > > > news:4%%tf.231261$ki.187678@pd7tw2no...
> > > > > > > > > > > I am following the correct procedure, as I have done
> > > > > > > > > > > before, but I am unable
> > > > > > > > > > > to install Background Sound in my outgoing e-mails.
> > > > > > > > > > > Something must have changed...
> > > > > > > > > > > Can you help, please? Happy New Year - Giovanni

Yes, I am running an English version, and I appreciate your patience.
I will try your procedure as soon as I get to my home computer and I
will let you know.
Cheers, Giovanni.

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:ueWDmgIEGHA.3064@TK2MSFTNGP14.phx.gbl...
> [Giovanni, this entire conversation assumes you're running an
> English-language version of Win98. If you're not, don't proceed as
> follows but post back to this thread telling us what language
> version you're running.]
>
> OK, I see the problem now. From your headers:
>
> Microsoft Outlook Express 6.00.2800.1409
> Microsoft MimeOLE V6.00.2800.1441
>
> The above are versions of the files MSOE.DLL and INETCOMM.DLL [the
> former version belongs to 837009 (Apr-04) while the latter belongs
> to 823353 (Jul-04)]. How they ended up that way isn't important.
> Getting it fixed is (and doing so will hopefully fix your WAV
> problem).
>
> First, close *everything* via CTRL+ALT+DEL except Windows Explorer
> (includes your AV program, Scheduled Tasks, Screensaver, and going
> offline). Start > Run > IE6Setup.exe. Select Minimal - Custom;
> Select all the parts you use, including OE (but none you didn't
> originally download) and overinstall. Should take about 2 minutes.
> Reboot the computer.
>
> Now, with AV and all other running processes still closed, install
> 837009 using the file you downloaded earlier (if you still have it),
> the same way you installed it earlier.
>
> Reboot and, with AV and all other running processes still closed,
> check in at Windows Update. You'll probably be offered a few
> updates but none of them should be for OE. If Windows Update offers
> you 823353, do /not/ install it.
>
> Let us know how you make out.
> --
> ~PA Bear
>
> Giovanni wrote:
>> Yes, that's what I said.
>> - Giovanni
>>
>> "PA Bear" <PABearMVP@gmail.com> wrote in message
>> news:%23%23C1m$AEGHA.344@TK2MSFTNGP11.phx.gbl...
>> > Your headers (Microsoft Outlook Express 6.00.2800.1409) now tell
>> > me
>> > that OE6 running on the Win98 machine is now fully up-to-date at
>> > Windows Update.
>> >
>> > Are you telling me that when you go to Windows Update, 823559 is
>> > offered to you?
>> > --
>> > ~PA Bear
>> >
>> > Giovanni wrote:
>> > > Did all that. Found that an update (823559: Security Update for
>> > > Microsoft Windows) was available and installed it - or so I
>> > > thought!
>> > > After rebooting I went back and the same update was still
>> > > available.
>> > > Checked OE and my problem is still there.
>> > > Thanks for your patience - Giovanni.
>> > >
>> > > "PA Bear" <PABearMVP@gmail.com> wrote in message
>> > > news:%23jYZdK$DGHA.3004@TK2MSFTNGP15.phx.gbl...
>> > > > Win98 or WinME, we'll assume.
>> > > >
>> > > > Clear History, delete Cookies and delete TIF via IE: Tools >
>> > > > Options > General, then...
>> > > >
>> > > > 1. Download the Cumulative Security Update for Outlook
>> > > > Express 6
>> > > > Service Pack 1 (KB837009; all OSS) from the following link,
>> > > > saving
>> > > > it to your Desktop:
>> > > >
>> > > >
>> > >
>> http://www.microsoft.com/downloads/d...displaylang=en
>> > > >
>> > > > [ Optional: 2. Restart the computer in Safe Mode. (During
>> > > > the
>> > > > reboot, keep pressing the F8 key until the Windows Startup
>> > > > menu
>> > > > appears > Choose Safe Mode > Enter.)
>> > > >
>> > > > 3. Rename the downloaded file to KB837009.EXE and copy it to
>> > > > C:\
>> > > > (the root directory of drive C; assumes drive C is the boot
>> > > > drive)
>> > > >
>> > > > 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the
>> > > > spaces) >
>> > > > press ENTER
>> > > >
>> > > > 5. Close the command window.
>> > > >
>> > > > 6. Reboot [into Windows] and check in at Windows Update to
>> > > > see if
>> > > > any OE updates are offered you, then post back.
>> > > > --
>> > > > ~Robear Dyer (PA Bear)
>> > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
>> > > > DTS-L.org
>> > > >
>> > > > Giovanni wrote:
>> > > > > Updates have been done regularly (please, see below),
>> > > > > however they
>> > > > > are not accounted for. I can finish an update and go back
>> > > > > and do
>> > > > > it again. It does not recognize that the update has already
>> > > > > been
>> > > > > done. May be it hasn't. Is this pointing to the problem
>> > > > > source?
>> > > > >
>> > > > > All your other suggestions I do regularly, except the
>> > > > > compaction
>> > > > > which I will try right away.
>> > > > > Thanks, Giovanni
>> > > > >
>> > > > > *****************************
>> > > > > Successful Monday, January 02, 2006 823559: Security Update
>> > > > > for
>> > > > > Microsoft Windows Web site
>> > > > > Successful Monday, January 02, 2006 Cumulative Security
>> > > > > Update for
>> > > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
>> > > > > Successful Sunday, January 01, 2006 823559: Security Update
>> > > > > for
>> > > > > Microsoft Windows Web site
>> > > > > Successful Sunday, January 01, 2006 Cumulative Security
>> > > > > Update for
>> > > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
>> > > > > Successful Friday, December 23, 2005 823559: Security
>> > > > > Update for
>> > > > > Microsoft Windows Web site
>> > > > > Successful Friday, December 23, 2005 Security Update for
>> > > > > DirectX 9
>> > > > > (KB904706) Web site
>> > > > > Successful Friday, December 23, 2005 Cumulative Security
>> > > > > Update
>> > > > > for Outlook Express 6 Service Pack 1 (KB837009) Web site
>> > > > > Successful Friday, December 23, 2005 Cumulative Security
>> > > > > Update
>> > > > > for Internet Explorer 6 Service Pack 1 (KB905915) Web site
>> > > > > Successful Tuesday, August 02, 2005 823559: Security Update
>> > > > > for
>> > > > > Microsoft Windows Web site
>> > > > > *****************************
>> > > > >
>> > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> > > > > news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
>> > > > > > From your message header: Newsreader: Microsoft Outlook
>> > > > > > Express
>> > > > > > 6.00.2800.1106, It would seem that you have not been to
>> > > > > > Windows
>> > > > > > Updates in a long time. Download all available updates,
>> > > > > > (with
>> > > > > > your anti-virus off), reboot and try.
>> > > > > >
>> > > > > > Some other things to do:
>> > > > > >
>> > > > > > Clear the Temporary Internet Files. In IE>Tools>Internet
>> > > > > > Options> Delete Files button. And check the box to Delete
>> > > > > > Offline content.
>> > > > > >
>> > > > > > Do not archive mail in default OE folders. They will
>> > > > > > eventually
>> > > > > > become corrupted. Create your own user defined folders
>> > > > > > for
>> > > > > > storing mail and move your mail to them. Empty Deleted
>> > > > > > Items
>> > > > > > folder regularly. Keep user created folders under 100MB,
>> > > > > > and
>> > > > > > Default folders as empty as is feasible.
>> > > > > >
>> > > > > > After you are done, follow up by compacting your folders
>> > > > > > manually while working *offline* and do it often.
>> > > > > >
>> > > > > > Click on Outlook Express at the top of the folder tree so
>> > > > > > no
>> > > > > > folders are open. Then: File>Work Offline (or double
>> > > > > > click
>> > > > > > Working Online in the Status Bar). File>Folder>Compact
>> > > > > > all
>> > > > > > folders. Don't touch anything until the compacting is
>> > > > > > completed.
>> > > > > >
>> > > > > > In Tools>Options>Maintenance: Uncheck Compact messages in
>> > > > > > background and leave it unchecked. {N/A if running
>> > > > > > XP/SP2}.
>> > > > > >
>> > > > > > Run a Defrag.
>> > > > > > --
>> > > > > > Bruce Hagen
>> > > > > > MS MVP - Outlook Express
>> > > > > > ~IB-CA~
>> > > > > >
>> > > > > > "Giovanni" <realty.g.a@shaw.ca> wrote in message
>> > > > > > news:UBhuf.124502$2k.40798@pd7tw1no...
>> > > > > > > I have also tried this and still no success. The wav
>> > > > > > > file can
>> > > > > > > be played separately and all else seems ok. Any other
>> > > > > > > suggestions? Thank you - Giovanni
>> > > > > > >
>> > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> > > > > > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
>> > > > > > > > If you did what Steve said with no luck, you may have
>> > > > > > > > a
>> > > > > > > > damaged identity. File | Identity | Add New Identity.
>> > > > > > > > Create a new one and test it. If all is well, you can
>> > > > > > > > import your messages from the old identity and delete
>> > > > > > > > it. --
>> > > > > > > > Bruce Hagen
>> > > > > > > > MS MVP - Outlook Express
>> > > > > > > > ~IB-CA~
>> > > > > > > >
>> > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in
>> > > > > > > > message
>> > > > > > > > news:t2buf.234734$ki.219820@pd7tw2no...
>> > > > > > > > > Thank you Bruce and Steve for answering my plea.
>> > > > > > > > > All that
>> > > > > > > > > you suggest checks
>> > > > > > > > > out and I have done, but no wav file gets loaded.
>> > > > > > > > > Anything I should be looking for? Thanks again.
>> > > > > > > > > - Giovanni
>> > > > > > > > >
>> > > > > > > > >
>> > > > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in
>> > > > > > > > > message
>> > > > > > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
>> > > > > > > > > > Create Mail | Format | Background | Sound.
>> > > > > > > > > > Browse to
>> > > > > > > > > > the location. Note that OE only accepts .wav &
>> > > > > > > > > > midi
>> > > > > > > > > > files without third party help. --
>> > > > > > > > > > Bruce Hagen
>> > > > > > > > > > MS MVP - Outlook Express
>> > > > > > > > > > ~IB-CA~
>> > > > > > > > > >
>> > > > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in
>> > > > > > > > > > message
>> > > > > > > > > > news:4%%tf.231261$ki.187678@pd7tw2no...
>> > > > > > > > > > > I am following the correct procedure, as I have
>> > > > > > > > > > > done
>> > > > > > > > > > > before, but I am unable
>> > > > > > > > > > > to install Background Sound in my outgoing
>> > > > > > > > > > > e-mails.
>> > > > > > > > > > > Something must have changed...
>> > > > > > > > > > > Can you help, please? Happy New Year -
>> > > > > > > > > > > Giovanni
>

I don't know how those things happened but you helped me fix my problem, PA
Bear. Thanks to others, as well.
Happy New Year and God Bless. - Giovanni

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:ueWDmgIEGHA.3064@TK2MSFTNGP14.phx.gbl...
> [Giovanni, this entire conversation assumes you're running an
> English-language version of Win98. If you're not, don't proceed as
follows
> but post back to this thread telling us what language version you're
> running.]
>
> OK, I see the problem now. From your headers:
>
> Microsoft Outlook Express 6.00.2800.1409
> Microsoft MimeOLE V6.00.2800.1441
>
> The above are versions of the files MSOE.DLL and INETCOMM.DLL [the former
> version belongs to 837009 (Apr-04) while the latter belongs to 823353
> (Jul-04)]. How they ended up that way isn't important. Getting it fixed
is
> (and doing so will hopefully fix your WAV problem).
>
> First, close *everything* via CTRL+ALT+DEL except Windows Explorer
(includes
> your AV program, Scheduled Tasks, Screensaver, and going offline). Start >
> Run > IE6Setup.exe. Select Minimal - Custom; Select all the parts you
use,
> including OE (but none you didn't originally download) and overinstall.
> Should take about 2 minutes. Reboot the computer.
>
> Now, with AV and all other running processes still closed, install 837009
> using the file you downloaded earlier (if you still have it), the same way
> you installed it earlier.
>
> Reboot and, with AV and all other running processes still closed, check in
> at Windows Update. You'll probably be offered a few updates but none of
> them should be for OE. If Windows Update offers you 823353, do /not/
> install it.
>
> Let us know how you make out.
> --
> ~PA Bear
>
> Giovanni wrote:
> > Yes, that's what I said.
> > - Giovanni
> >
> > "PA Bear" <PABearMVP@gmail.com> wrote in message
> > news:%23%23C1m$AEGHA.344@TK2MSFTNGP11.phx.gbl...
> > > Your headers (Microsoft Outlook Express 6.00.2800.1409) now tell me
> > > that OE6 running on the Win98 machine is now fully up-to-date at
> > > Windows Update.
> > >
> > > Are you telling me that when you go to Windows Update, 823559 is
> > > offered to you?
> > > --
> > > ~PA Bear
> > >
> > > Giovanni wrote:
> > > > Did all that. Found that an update (823559: Security Update for
> > > > Microsoft Windows) was available and installed it - or so I thought!
> > > > After rebooting I went back and the same update was still available.
> > > > Checked OE and my problem is still there.
> > > > Thanks for your patience - Giovanni.
> > > >
> > > > "PA Bear" <PABearMVP@gmail.com> wrote in message
> > > > news:%23jYZdK$DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > Win98 or WinME, we'll assume.
> > > > >
> > > > > Clear History, delete Cookies and delete TIF via IE: Tools >
> > > > > Options > General, then...
> > > > >
> > > > > 1. Download the Cumulative Security Update for Outlook Express 6
> > > > > Service Pack 1 (KB837009; all OSS) from the following link, saving
> > > > > it to your Desktop:
> > > > >
> > > > >
> > > >
> >
http://www.microsoft.com/downloads/d...displaylang=en
> > > > >
> > > > > [ Optional: 2. Restart the computer in Safe Mode. (During the
> > > > > reboot, keep pressing the F8 key until the Windows Startup menu
> > > > > appears > Choose Safe Mode > Enter.)
> > > > >
> > > > > 3. Rename the downloaded file to KB837009.EXE and copy it to C:\
> > > > > (the root directory of drive C; assumes drive C is the boot drive)
> > > > >
> > > > > 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces)
>
> > > > > press ENTER
> > > > >
> > > > > 5. Close the command window.
> > > > >
> > > > > 6. Reboot [into Windows] and check in at Windows Update to see if
> > > > > any OE updates are offered you, then post back.
> > > > > --
> > > > > ~Robear Dyer (PA Bear)
> > > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > > DTS-L.org
> > > > >
> > > > > Giovanni wrote:
> > > > > > Updates have been done regularly (please, see below), however
they
> > > > > > are not accounted for. I can finish an update and go back and do
> > > > > > it again. It does not recognize that the update has already been
> > > > > > done. May be it hasn't. Is this pointing to the problem source?
> > > > > >
> > > > > > All your other suggestions I do regularly, except the compaction
> > > > > > which I will try right away.
> > > > > > Thanks, Giovanni
> > > > > >
> > > > > > *****************************
> > > > > > Successful Monday, January 02, 2006 823559: Security Update for
> > > > > > Microsoft Windows Web site
> > > > > > Successful Monday, January 02, 2006 Cumulative Security Update
for
> > > > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > > > Successful Sunday, January 01, 2006 823559: Security Update for
> > > > > > Microsoft Windows Web site
> > > > > > Successful Sunday, January 01, 2006 Cumulative Security Update
for
> > > > > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > > > Successful Friday, December 23, 2005 823559: Security Update for
> > > > > > Microsoft Windows Web site
> > > > > > Successful Friday, December 23, 2005 Security Update for DirectX
9
> > > > > > (KB904706) Web site
> > > > > > Successful Friday, December 23, 2005 Cumulative Security Update
> > > > > > for Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > > > > Successful Friday, December 23, 2005 Cumulative Security Update
> > > > > > for Internet Explorer 6 Service Pack 1 (KB905915) Web site
> > > > > > Successful Tuesday, August 02, 2005 823559: Security Update for
> > > > > > Microsoft Windows Web site
> > > > > > *****************************
> > > > > >
> > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> > > > > > > From your message header: Newsreader: Microsoft Outlook
Express
> > > > > > > 6.00.2800.1106, It would seem that you have not been to
Windows
> > > > > > > Updates in a long time. Download all available updates, (with
> > > > > > > your anti-virus off), reboot and try.
> > > > > > >
> > > > > > > Some other things to do:
> > > > > > >
> > > > > > > Clear the Temporary Internet Files. In IE>Tools>Internet
> > > > > > > Options> Delete Files button. And check the box to Delete
> > > > > > > Offline content.
> > > > > > >
> > > > > > > Do not archive mail in default OE folders. They will
eventually
> > > > > > > become corrupted. Create your own user defined folders for
> > > > > > > storing mail and move your mail to them. Empty Deleted Items
> > > > > > > folder regularly. Keep user created folders under 100MB, and
> > > > > > > Default folders as empty as is feasible.
> > > > > > >
> > > > > > > After you are done, follow up by compacting your folders
> > > > > > > manually while working *offline* and do it often.
> > > > > > >
> > > > > > > Click on Outlook Express at the top of the folder tree so no
> > > > > > > folders are open. Then: File>Work Offline (or double click
> > > > > > > Working Online in the Status Bar). File>Folder>Compact all
> > > > > > > folders. Don't touch anything until the compacting is
completed.
> > > > > > >
> > > > > > > In Tools>Options>Maintenance: Uncheck Compact messages in
> > > > > > > background and leave it unchecked. {N/A if running XP/SP2}.
> > > > > > >
> > > > > > > Run a Defrag.
> > > > > > > --
> > > > > > > Bruce Hagen
> > > > > > > MS MVP - Outlook Express
> > > > > > > ~IB-CA~
> > > > > > >
> > > > > > > "Giovanni" <realty.g.a@shaw.ca> wrote in message
> > > > > > > news:UBhuf.124502$2k.40798@pd7tw1no...
> > > > > > > > I have also tried this and still no success. The wav file
can
> > > > > > > > be played separately and all else seems ok. Any other
> > > > > > > > suggestions? Thank you - Giovanni
> > > > > > > >
> > > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > > > > > If you did what Steve said with no luck, you may have a
> > > > > > > > > damaged identity. File | Identity | Add New Identity.
> > > > > > > > > Create a new one and test it. If all is well, you can
> > > > > > > > > import your messages from the old identity and delete
it. --
> > > > > > > > > Bruce Hagen
> > > > > > > > > MS MVP - Outlook Express
> > > > > > > > > ~IB-CA~
> > > > > > > > >
> > > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > > > news:t2buf.234734$ki.219820@pd7tw2no...
> > > > > > > > > > Thank you Bruce and Steve for answering my plea. All
that
> > > > > > > > > > you suggest checks
> > > > > > > > > > out and I have done, but no wav file gets loaded.
> > > > > > > > > > Anything I should be looking for? Thanks again.
> > > > > > > > > > - Giovanni
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> > > > > > > > > > > Create Mail | Format | Background | Sound. Browse to
> > > > > > > > > > > the location. Note that OE only accepts .wav & midi
> > > > > > > > > > > files without third party help. --
> > > > > > > > > > > Bruce Hagen
> > > > > > > > > > > MS MVP - Outlook Express
> > > > > > > > > > > ~IB-CA~
> > > > > > > > > > >
> > > > > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > > > > > news:4%%tf.231261$ki.187678@pd7tw2no...
> > > > > > > > > > > > I am following the correct procedure, as I have done
> > > > > > > > > > > > before, but I am unable
> > > > > > > > > > > > to install Background Sound in my outgoing e-mails.
> > > > > > > > > > > > Something must have changed...
> > > > > > > > > > > > Can you help, please? Happy New Year - Giovanni
>

Well, OK, so be it, & you're welcome...but your headers haven't changed.
--
~PA Bear


giovanni wrote:
> I don't know how those things happened but you helped me fix my problem,
> PA Bear. Thanks to others, as well.
> Happy New Year and God Bless. - Giovanni
>
> "PA Bear" <PABearMVP@gmail.com> wrote in message
> news:ueWDmgIEGHA.3064@TK2MSFTNGP14.phx.gbl...
> > [Giovanni, this entire conversation assumes you're running an
> > English-language version of Win98. If you're not, don't proceed as
> > follows but post back to this thread telling us what language version
> > you're running.]
> >
> > OK, I see the problem now. From your headers:
> >
> > Microsoft Outlook Express 6.00.2800.1409
> > Microsoft MimeOLE V6.00.2800.1441
> >
> > The above are versions of the files MSOE.DLL and INETCOMM.DLL [the
> > former version belongs to 837009 (Apr-04) while the latter belongs to
> > 823353 (Jul-04)]. How they ended up that way isn't important. Getting
> > it fixed is (and doing so will hopefully fix your WAV problem).
> >
> > First, close *everything* via CTRL+ALT+DEL except Windows Explorer
> > (includes your AV program, Scheduled Tasks, Screensaver, and going
> > offline). Start > Run > IE6Setup.exe. Select Minimal - Custom; Select
> > all the parts you use, including OE (but none you didn't originally
> > download) and overinstall. Should take about 2 minutes. Reboot the
> > computer.
> >
> > Now, with AV and all other running processes still closed, install
> > 837009 using the file you downloaded earlier (if you still have it),
> > the same way you installed it earlier.
> >
> > Reboot and, with AV and all other running processes still closed, check
> > in at Windows Update. You'll probably be offered a few updates but
> > none of them should be for OE. If Windows Update offers you 823353, do
> > /not/ install it.
> >
> > Let us know how you make out.
> > --
> > ~PA Bear
> >
> > Giovanni wrote:
> > > Yes, that's what I said.
> > > - Giovanni
> > >
> > > "PA Bear" <PABearMVP@gmail.com> wrote in message
> > > news:%23%23C1m$AEGHA.344@TK2MSFTNGP11.phx.gbl...
> > > > Your headers (Microsoft Outlook Express 6.00.2800.1409) now tell me
> > > > that OE6 running on the Win98 machine is now fully up-to-date at
> > > > Windows Update.
> > > >
> > > > Are you telling me that when you go to Windows Update, 823559 is
> > > > offered to you?
> > > > --
> > > > ~PA Bear
> > > >
> > > > Giovanni wrote:
> > > > > Did all that. Found that an update (823559: Security Update for
> > > > > Microsoft Windows) was available and installed it - or so I
> > > > > thought! After rebooting I went back and the same update was
> > > > > still available. Checked OE and my problem is still there.
> > > > > Thanks for your patience - Giovanni.
> > > > >
> > > > > "PA Bear" <PABearMVP@gmail.com> wrote in message
> > > > > news:%23jYZdK$DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > > Win98 or WinME, we'll assume.
> > > > > >
> > > > > > Clear History, delete Cookies and delete TIF via IE: Tools >
> > > > > > Options > General, then...
> > > > > >
> > > > > > 1. Download the Cumulative Security Update for Outlook Express 6
> > > > > > Service Pack 1 (KB837009; all OSS) from the following link,
> > > > > > saving it to your Desktop:
> > > > > >
> > > > > >
> > > > >
> > >
> http://www.microsoft.com/downloads/d...displaylang=en
> > > > > >
> > > > > > [ Optional: 2. Restart the computer in Safe Mode. (During the
> > > > > > reboot, keep pressing the F8 key until the Windows Startup menu
> > > > > > appears > Choose Safe Mode > Enter.)
> > > > > >
> > > > > > 3. Rename the downloaded file to KB837009.EXE and copy it to C:\
> > > > > > (the root directory of drive C; assumes drive C is the boot
> > > > > > drive)
> > > > > >
> > > > > > 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the
> > > > > > spaces)
> >
> > > > > > press ENTER
> > > > > >
> > > > > > 5. Close the command window.
> > > > > >
> > > > > > 6. Reboot [into Windows] and check in at Windows Update to see
> > > > > > if any OE updates are offered you, then post back.
> > > > > > --
> > > > > > ~Robear Dyer (PA Bear)
> > > > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > > > DTS-L.org
> > > > > >
> > > > > > Giovanni wrote:
> > > > > > > Updates have been done regularly (please, see below), however
> > > > > > > they are not accounted for. I can finish an update and go
> > > > > > > back and do it again. It does not recognize that the update
> > > > > > > has already been done. May be it hasn't. Is this pointing to
> > > > > > > the problem source?
> > > > > > >
> > > > > > > All your other suggestions I do regularly, except the
> > > > > > > compaction which I will try right away.
> > > > > > > Thanks, Giovanni
> > > > > > >
> > > > > > > *****************************
> > > > > > > Successful Monday, January 02, 2006 823559: Security Update
> > > > > > > for Microsoft Windows Web site
> > > > > > > Successful Monday, January 02, 2006 Cumulative Security
> > > > > > > Update for Outlook Express 6 Service Pack 1 (KB837009) Web
> > > > > > > site
> > > > > > > Successful Sunday, January 01, 2006 823559: Security Update
> > > > > > > for Microsoft Windows Web site
> > > > > > > Successful Sunday, January 01, 2006 Cumulative Security
> > > > > > > Update for Outlook Express 6 Service Pack 1 (KB837009) Web
> > > > > > > site
> > > > > > > Successful Friday, December 23, 2005 823559: Security Update
> > > > > > > for Microsoft Windows Web site
> > > > > > > Successful Friday, December 23, 2005 Security Update for
> > > > > > > DirectX 9 (KB904706) Web site
> > > > > > > Successful Friday, December 23, 2005 Cumulative Security
> > > > > > > Update for Outlook Express 6 Service Pack 1 (KB837009) Web
> > > > > > > site Successful Friday, December 23, 2005 Cumulative Security
> > > > > > > Update for Internet Explorer 6 Service Pack 1 (KB905915) Web
> > > > > > > site Successful Tuesday, August 02, 2005 823559: Security
> > > > > > > Update for Microsoft Windows Web site
> > > > > > > *****************************
> > > > > > >
> > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> > > > > > > > From your message header: Newsreader: Microsoft Outlook
> > > > > > > > Express
> > > > > > > > 6.00.2800.1106, It would seem that you have not been to
> > > > > > > > Windows Updates in a long time. Download all available
> > > > > > > > updates, (with your anti-virus off), reboot and try.
> > > > > > > >
> > > > > > > > Some other things to do:
> > > > > > > >
> > > > > > > > Clear the Temporary Internet Files. In IE>Tools>Internet
> > > > > > > > Options> Delete Files button. And check the box to Delete
> > > > > > > > Offline content.
> > > > > > > >
> > > > > > > > Do not archive mail in default OE folders. They will
> > > > > > > > eventually become corrupted. Create your own user defined
> > > > > > > > folders for storing mail and move your mail to them. Empty
> > > > > > > > Deleted Items folder regularly. Keep user created folders
> > > > > > > > under 100MB, and Default folders as empty as is feasible.
> > > > > > > >
> > > > > > > > After you are done, follow up by compacting your folders
> > > > > > > > manually while working *offline* and do it often.
> > > > > > > >
> > > > > > > > Click on Outlook Express at the top of the folder tree so no
> > > > > > > > folders are open. Then: File>Work Offline (or double click
> > > > > > > > Working Online in the Status Bar). File>Folder>Compact all
> > > > > > > > folders. Don't touch anything until the compacting is
> > > > > > > > completed.
> > > > > > > >
> > > > > > > > In Tools>Options>Maintenance: Uncheck Compact messages in
> > > > > > > > background and leave it unchecked. {N/A if running XP/SP2}.
> > > > > > > >
> > > > > > > > Run a Defrag.
> > > > > > > > --
> > > > > > > > Bruce Hagen
> > > > > > > > MS MVP - Outlook Express
> > > > > > > > ~IB-CA~
> > > > > > > >
> > > > > > > > "Giovanni" <realty.g.a@shaw.ca> wrote in message
> > > > > > > > news:UBhuf.124502$2k.40798@pd7tw1no...
> > > > > > > > > I have also tried this and still no success. The wav file
> > > > > > > > > can be played separately and all else seems ok. Any other
> > > > > > > > > suggestions? Thank you - Giovanni
> > > > > > > > >
> > > > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > > > > > > If you did what Steve said with no luck, you may have a
> > > > > > > > > > damaged identity. File | Identity | Add New Identity.
> > > > > > > > > > Create a new one and test it. If all is well, you can
> > > > > > > > > > import your messages from the old identity and delete
> it. --
> > > > > > > > > > Bruce Hagen
> > > > > > > > > > MS MVP - Outlook Express
> > > > > > > > > > ~IB-CA~
> > > > > > > > > >
> > > > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > > > > news:t2buf.234734$ki.219820@pd7tw2no...
> > > > > > > > > > > Thank you Bruce and Steve for answering my plea. All
> > > > > > > > > > > that you suggest checks
> > > > > > > > > > > out and I have done, but no wav file gets loaded.
> > > > > > > > > > > Anything I should be looking for? Thanks again.
> > > > > > > > > > > - Giovanni
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> > > > > > > > > > > > Create Mail | Format | Background | Sound. Browse
> > > > > > > > > > > > to the location. Note that OE only accepts .wav &
> > > > > > > > > > > > midi files without third party help. --
> > > > > > > > > > > > Bruce Hagen
> > > > > > > > > > > > MS MVP - Outlook Express
> > > > > > > > > > > > ~IB-CA~
> > > > > > > > > > > >
> > > > > > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in
> > > > > > > > > > > > message news:4%%tf.231261$ki.187678@pd7tw2no...
> > > > > > > > > > > > > I am following the correct procedure, as I have
> > > > > > > > > > > > > done before, but I am unable
> > > > > > > > > > > > > to install Background Sound in my outgoing
> > > > > > > > > > > > > e-mails. Something must have changed...
> > > > > > > > > > > > > Can