I am following the correct procedure, as I have done before, but I am unable
to install Background Sound in my outgoing e-mails. Something must have
changed...
Can you help, please? Happy New Year - Giovanni

Create Mail | Format | Background | Sound. Browse to the location. Note
that OE only accepts .wav & midi files without third party help.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
news:4%%tf.231261$ki.187678@pd7tw2no...
>I am following the correct procedure, as I have done before, but I am
>unable
> to install Background Sound in my outgoing e-mails. Something must have
> changed...
> Can you help, please? Happy New Year - Giovanni
>
>

Also make sure send pictures with messages is checked under Tools | Options
| Send | HTML Settings.

steve

"giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
news:4%%tf.231261$ki.187678@pd7tw2no...
>I am following the correct procedure, as I have done before, but I am
>unable
> to install Background Sound in my outgoing e-mails. Something must have
> changed...
> Can you help, please? Happy New Year - Giovanni
>
>

Thank you Bruce and Steve for answering my plea. All that you suggest checks
out and I have done, but no wav file gets loaded. Anything I should be
looking for? Thanks again.
- Giovanni


"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> Create Mail | Format | Background | Sound. Browse to the location. Note
> that OE only accepts .wav & midi files without third party help.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> news:4%%tf.231261$ki.187678@pd7tw2no...
> >I am following the correct procedure, as I have done before, but I am
> >unable
> > to install Background Sound in my outgoing e-mails. Something must have
> > changed...
> > Can you help, please? Happy New Year - Giovanni
> >
> >
>

If you did what Steve said with no luck, you may have a damaged identity.
File | Identity | Add New Identity. Create a new one and test it. If all is
well, you can import your messages from the old identity and delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
news:t2buf.234734$ki.219820@pd7tw2no...
> Thank you Bruce and Steve for answering my plea. All that you suggest
> checks
> out and I have done, but no wav file gets loaded. Anything I should be
> looking for? Thanks again.
> - Giovanni
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
>> Create Mail | Format | Background | Sound. Browse to the location. Note
>> that OE only accepts .wav & midi files without third party help.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
>> news:4%%tf.231261$ki.187678@pd7tw2no...
>> >I am following the correct procedure, as I have done before, but I am
>> >unable
>> > to install Background Sound in my outgoing e-mails. Something must have
>> > changed...
>> > Can you help, please? Happy New Year - Giovanni
>> >
>> >
>>
>
>

I have also tried this and still no success. The wav file can be played
separately and all else seems ok. Any other suggestions?
Thank you - Giovanni

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> If you did what Steve said with no luck, you may have a damaged identity.
> File | Identity | Add New Identity. Create a new one and test it. If all
is
> well, you can import your messages from the old identity and delete it.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> news:t2buf.234734$ki.219820@pd7tw2no...
> > Thank you Bruce and Steve for answering my plea. All that you suggest
> > checks
> > out and I have done, but no wav file gets loaded. Anything I should be
> > looking for? Thanks again.
> > - Giovanni
> >
> >
> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> >> Create Mail | Format | Background | Sound. Browse to the location.
Note
> >> that OE only accepts .wav & midi files without third party help.
> >> --
> >> Bruce Hagen
> >> MS MVP - Outlook Express
> >> ~IB-CA~
> >>
> >> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> >> news:4%%tf.231261$ki.187678@pd7tw2no...
> >> >I am following the correct procedure, as I have done before, but I am
> >> >unable
> >> > to install Background Sound in my outgoing e-mails. Something must
have
> >> > changed...
> >> > Can you help, please? Happy New Year - Giovanni
> >> >
> >> >
> >>
> >
> >
>

From your message header: Newsreader: Microsoft Outlook Express
6.00.2800.1106, It would seem that you have not been to Windows Updates in a
long time. Download all available updates, (with your anti-virus off),
reboot and try.

Some other things to do:

Clear the Temporary Internet Files. In IE>Tools>Internet Options>
Delete Files button. And check the box to Delete Offline content.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File>Work Offline (or double click Working Online in
the Status Bar). File>Folder>Compact all folders. Don't touch anything until
the compacting is completed.

In Tools>Options>Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

Run a Defrag.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Giovanni" <realty.g.a@shaw.ca> wrote in message
news:UBhuf.124502$2k.40798@pd7tw1no...
>I have also tried this and still no success. The wav file can be played
> separately and all else seems ok. Any other suggestions?
> Thank you - Giovanni
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
>> If you did what Steve said with no luck, you may have a damaged identity.
>> File | Identity | Add New Identity. Create a new one and test it. If all
> is
>> well, you can import your messages from the old identity and delete it.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
>> news:t2buf.234734$ki.219820@pd7tw2no...
>> > Thank you Bruce and Steve for answering my plea. All that you suggest
>> > checks
>> > out and I have done, but no wav file gets loaded. Anything I should be
>> > looking for? Thanks again.
>> > - Giovanni
>> >
>> >
>> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
>> >> Create Mail | Format | Background | Sound. Browse to the location.
> Note
>> >> that OE only accepts .wav & midi files without third party help.
>> >> --
>> >> Bruce Hagen
>> >> MS MVP - Outlook Express
>> >> ~IB-CA~
>> >>
>> >> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
>> >> news:4%%tf.231261$ki.187678@pd7tw2no...
>> >> >I am following the correct procedure, as I have done before, but I am
>> >> >unable
>> >> > to install Background Sound in my outgoing e-mails. Something must
> have
>> >> > changed...
>> >> > Can you help, please? Happy New Year - Giovanni
>> >> >
>> >> >
>> >>
>> >
>> >
>>
>
>

Updates have been done regularly (please, see below), however they are not
accounted for. I can finish an update and go back and do it again. It does
not recognize that the update has already been done. May be it hasn't. Is
this pointing to the problem source?

All your other suggestions I do regularly, except the compaction which I
will try right away.
Thanks, Giovanni

*****************************
Successful Monday, January 02, 2006 823559: Security Update for Microsoft
Windows Web site
Successful Monday, January 02, 2006 Cumulative Security Update for Outlook
Express 6 Service Pack 1 (KB837009) Web site
Successful Sunday, January 01, 2006 823559: Security Update for Microsoft
Windows Web site
Successful Sunday, January 01, 2006 Cumulative Security Update for Outlook
Express 6 Service Pack 1 (KB837009) Web site
Successful Friday, December 23, 2005 823559: Security Update for Microsoft
Windows Web site
Successful Friday, December 23, 2005 Security Update for DirectX 9
(KB904706) Web site
Successful Friday, December 23, 2005 Cumulative Security Update for Outlook
Express 6 Service Pack 1 (KB837009) Web site
Successful Friday, December 23, 2005 Cumulative Security Update for Internet
Explorer 6 Service Pack 1 (KB905915) Web site
Successful Tuesday, August 02, 2005 823559: Security Update for Microsoft
Windows Web site
*****************************

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> From your message header: Newsreader: Microsoft Outlook Express
> 6.00.2800.1106, It would seem that you have not been to Windows Updates in
a
> long time. Download all available updates, (with your anti-virus off),
> reboot and try.
>
> Some other things to do:
>
> Clear the Temporary Internet Files. In IE>Tools>Internet Options>
> Delete Files button. And check the box to Delete Offline content.
>
> Do not archive mail in default OE folders. They will eventually become
> corrupted. Create your own user defined folders for storing mail and move
> your mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no
> folders are open. Then: File>Work Offline (or double click Working Online
in
> the Status Bar). File>Folder>Compact all folders. Don't touch anything
until
> the compacting is completed.
>
> In Tools>Options>Maintenance: Uncheck Compact messages in background and
> leave it unchecked. {N/A if running XP/SP2}.
>
> Run a Defrag.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "Giovanni" <realty.g.a@shaw.ca> wrote in message
> news:UBhuf.124502$2k.40798@pd7tw1no...
> >I have also tried this and still no success. The wav file can be played
> > separately and all else seems ok. Any other suggestions?
> > Thank you - Giovanni
> >
> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> >> If you did what Steve said with no luck, you may have a damaged
identity.
> >> File | Identity | Add New Identity. Create a new one and test it. If
all
> > is
> >> well, you can import your messages from the old identity and delete it.
> >> --
> >> Bruce Hagen
> >> MS MVP - Outlook Express
> >> ~IB-CA~
> >>
> >> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> >> news:t2buf.234734$ki.219820@pd7tw2no...
> >> > Thank you Bruce and Steve for answering my plea. All that you suggest
> >> > checks
> >> > out and I have done, but no wav file gets loaded. Anything I should
be
> >> > looking for? Thanks again.
> >> > - Giovanni
> >> >
> >> >
> >> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> >> > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> >> >> Create Mail | Format | Background | Sound. Browse to the location.
> > Note
> >> >> that OE only accepts .wav & midi files without third party help.
> >> >> --
> >> >> Bruce Hagen
> >> >> MS MVP - Outlook Express
> >> >> ~IB-CA~
> >> >>
> >> >> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> >> >> news:4%%tf.231261$ki.187678@pd7tw2no...
> >> >> >I am following the correct procedure, as I have done before, but I
am
> >> >> >unable
> >> >> > to install Background Sound in my outgoing e-mails. Something must
> > have
> >> >> > changed...
> >> >> > Can you help, please? Happy New Year - Giovanni
> >> >> >
> >> >> >
> >> >>
> >> >
> >> >
> >>
> >
> >
>

Win98 or WinME, we'll assume.

Clear History, delete Cookies and delete TIF via IE: Tools > Options >
General, then...

1. Download the Cumulative Security Update for Outlook Express 6 Service
Pack 1 (KB837009; all OSS) from the following link, saving it to your
Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

[ Optional: 2. Restart the computer in Safe Mode. (During the reboot, keep
pressing the F8 key until the Windows Startup menu appears > Choose Safe
Mode > Enter.)

3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the root
directory of drive C; assumes drive C is the boot drive)

4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) > press
ENTER

5. Close the command window.

6. Reboot [into Windows] and check in at Windows Update to see if any OE
updates are offered you, then post back.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Giovanni wrote:
> Updates have been done regularly (please, see below), however they are not
> accounted for. I can finish an update and go back and do it again. It does
> not recognize that the update has already been done. May be it hasn't. Is
> this pointing to the problem source?
>
> All your other suggestions I do regularly, except the compaction which I
> will try right away.
> Thanks, Giovanni
>
> *****************************
> Successful Monday, January 02, 2006 823559: Security Update for Microsoft
> Windows Web site
> Successful Monday, January 02, 2006 Cumulative Security Update for Outlook
> Express 6 Service Pack 1 (KB837009) Web site
> Successful Sunday, January 01, 2006 823559: Security Update for Microsoft
> Windows Web site
> Successful Sunday, January 01, 2006 Cumulative Security Update for Outlook
> Express 6 Service Pack 1 (KB837009) Web site
> Successful Friday, December 23, 2005 823559: Security Update for Microsoft
> Windows Web site
> Successful Friday, December 23, 2005 Security Update for DirectX 9
> (KB904706) Web site
> Successful Friday, December 23, 2005 Cumulative Security Update for
> Outlook Express 6 Service Pack 1 (KB837009) Web site
> Successful Friday, December 23, 2005 Cumulative Security Update for
> Internet Explorer 6 Service Pack 1 (KB905915) Web site
> Successful Tuesday, August 02, 2005 823559: Security Update for Microsoft
> Windows Web site
> *****************************
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> > From your message header: Newsreader: Microsoft Outlook Express
> > 6.00.2800.1106, It would seem that you have not been to Windows Updates
> > in a long time. Download all available updates, (with your anti-virus
> > off), reboot and try.
> >
> > Some other things to do:
> >
> > Clear the Temporary Internet Files. In IE>Tools>Internet Options>
> > Delete Files button. And check the box to Delete Offline content.
> >
> > Do not archive mail in default OE folders. They will eventually become
> > corrupted. Create your own user defined folders for storing mail and
> > move your mail to them. Empty Deleted Items folder regularly. Keep user
> > created folders under 100MB, and Default folders as empty as is
> > feasible.
> >
> > After you are done, follow up by compacting your folders manually while
> > working *offline* and do it often.
> >
> > Click on Outlook Express at the top of the folder tree so no
> > folders are open. Then: File>Work Offline (or double click Working
> > Online in the Status Bar). File>Folder>Compact all folders. Don't touch
> > anything until the compacting is completed.
> >
> > In Tools>Options>Maintenance: Uncheck Compact messages in background and
> > leave it unchecked. {N/A if running XP/SP2}.
> >
> > Run a Defrag.
> > --
> > Bruce Hagen
> > MS MVP - Outlook Express
> > ~IB-CA~
> >
> > "Giovanni" <realty.g.a@shaw.ca> wrote in message
> > news:UBhuf.124502$2k.40798@pd7tw1no...
> > > I have also tried this and still no success. The wav file can be
> > > played separately and all else seems ok. Any other suggestions?
> > > Thank you - Giovanni
> > >
> > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > If you did what Steve said with no luck, you may have a damaged
> > > > identity. File | Identity | Add New Identity. Create a new one and
> > > > test it. If all is well, you can import your messages from the old
> > > > identity and delete it. --
> > > > Bruce Hagen
> > > > MS MVP - Outlook Express
> > > > ~IB-CA~
> > > >
> > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > news:t2buf.234734$ki.219820@pd7tw2no...
> > > > > Thank you Bruce and Steve for answering my plea. All that you
> > > > > suggest checks
> > > > > out and I have done, but no wav file gets loaded. Anything I
> > > > > should be looking for? Thanks again.
> > > > > - Giovanni
> > > > >
> > > > >
> > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> > > > > > Create Mail | Format | Background | Sound. Browse to the
> > > > > > location. Note that OE only accepts .wav & midi files without
> > > > > > third party help. --
> > > > > > Bruce Hagen
> > > > > > MS MVP - Outlook Express
> > > > > > ~IB-CA~
> > > > > >
> > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > news:4%%tf.231261$ki.187678@pd7tw2no...
> > > > > > > I am following the correct procedure, as I have done before,
> > > > > > > but I am unable
> > > > > > > to install Background Sound in my outgoing e-mails. Something
> > > > > > > must have changed...
> > > > > > > Can you help, please? Happy New Year - Giovanni

I think you had best find out what your problem with your updates are. Once
that is fixed, it may well solve this problem.

Windows Update Newsgroup:
news://msnews.microsoft.com/microsof....windowsupdate
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Giovanni" <realty.g.a@shaw.ca> wrote in message
news:w7iuf.236715$ki.177928@pd7tw2no...
> Updates have been done regularly (please, see below), however they are not
> accounted for. I can finish an update and go back and do it again. It does
> not recognize that the update has already been done. May be it hasn't. Is
> this pointing to the problem source?
>
> All your other suggestions I do regularly, except the compaction which I
> will try right away.
> Thanks, Giovanni
>
> *****************************
> Successful Monday, January 02, 2006 823559: Security Update for Microsoft
> Windows Web site
> Successful Monday, January 02, 2006 Cumulative Security Update for Outlook
> Express 6 Service Pack 1 (KB837009) Web site
> Successful Sunday, January 01, 2006 823559: Security Update for Microsoft
> Windows Web site
> Successful Sunday, January 01, 2006 Cumulative Security Update for Outlook
> Express 6 Service Pack 1 (KB837009) Web site
> Successful Friday, December 23, 2005 823559: Security Update for Microsoft
> Windows Web site
> Successful Friday, December 23, 2005 Security Update for DirectX 9
> (KB904706) Web site
> Successful Friday, December 23, 2005 Cumulative Security Update for
> Outlook
> Express 6 Service Pack 1 (KB837009) Web site
> Successful Friday, December 23, 2005 Cumulative Security Update for
> Internet
> Explorer 6 Service Pack 1 (KB905915) Web site
> Successful Tuesday, August 02, 2005 823559: Security Update for Microsoft
> Windows Web site
> *****************************
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
>> From your message header: Newsreader: Microsoft Outlook Express
>> 6.00.2800.1106, It would seem that you have not been to Windows Updates
>> in
> a
>> long time. Download all available updates, (with your anti-virus off),
>> reboot and try.
>>
>> Some other things to do:
>>
>> Clear the Temporary Internet Files. In IE>Tools>Internet Options>
>> Delete Files button. And check the box to Delete Offline content.
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupted. Create your own user defined folders for storing mail and move
>> your mail to them. Empty Deleted Items folder regularly. Keep user
>> created
>> folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no
>> folders are open. Then: File>Work Offline (or double click Working Online
> in
>> the Status Bar). File>Folder>Compact all folders. Don't touch anything
> until
>> the compacting is completed.
>>
>> In Tools>Options>Maintenance: Uncheck Compact messages in background and
>> leave it unchecked. {N/A if running XP/SP2}.
>>
>> Run a Defrag.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "Giovanni" <realty.g.a@shaw.ca> wrote in message
>> news:UBhuf.124502$2k.40798@pd7tw1no...
>> >I have also tried this and still no success. The wav file can be played
>> > separately and all else seems ok. Any other suggestions?
>> > Thank you - Giovanni
>> >
>> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
>> >> If you did what Steve said with no luck, you may have a damaged
> identity.
>> >> File | Identity | Add New Identity. Create a new one and test it. If
> all
>> > is
>> >> well, you can import your messages from the old identity and delete
>> >> it.
>> >> --
>> >> Bruce Hagen
>> >> MS MVP - Outlook Express
>> >> ~IB-CA~
>> >>
>> >> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
>> >> news:t2buf.234734$ki.219820@pd7tw2no...
>> >> > Thank you Bruce and Steve for answering my plea. All that you
>> >> > suggest
>> >> > checks
>> >> > out and I have done, but no wav file gets loaded. Anything I should
> be
>> >> > looking for? Thanks again.
>> >> > - Giovanni
>> >> >
>> >> >
>> >> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> >> > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
>> >> >> Create Mail | Format | Background | Sound. Browse to the location.
>> > Note
>> >> >> that OE only accepts .wav & midi files without third party help.
>> >> >> --
>> >> >> Bruce Hagen
>> >> >> MS MVP - Outlook Express
>> >> >> ~IB-CA~
>> >> >>
>> >> >> "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
>> >> >> news:4%%tf.231261$ki.187678@pd7tw2no...
>> >> >> >I am following the correct procedure, as I have done before, but I
> am
>> >> >> >unable
>> >> >> > to install Background Sound in my outgoing e-mails. Something
>> >> >> > must
>> > have
>> >> >> > changed...
>> >> >> > Can you help, please? Happy New Year - Giovanni
>> >> >> >
>> >> >> >
>> >> >>
>> >> >
>> >> >
>> >>
>> >
>> >
>>
>
>