Hi All
My computer recently developed a strange problem with outlook express. When
I try to send/receive e-mails, it connects to the server,
'mail.btinternet.com' - it then hangs and doesn't do anything until it
produces a message 'no response from server - wait however long or stop?
Which ever option I try, it still doesn't do anything. Now, I am posting
this message via same outlook express and news.btinternet.com and I use
exactly same mail account/server/security and everything else as I do on my
other machine, but it's just not working to download e-mails on this
machine. To make matters worse, every time I try this and want to shut my
machine, ccApp.exe (a part of wonderful Norton Security) hangs and makes me
have to power down.
Any suggestions?

(a part of wonderful Norton Security)

There is nothing wonderful about Norton, and may be your problem. Turn off
e-mail scanning and see if that fixes it. E-mail scanning is a redundant
layer of protection that creates havoc with OE. Your anti-virus will still
protect you.

If this does not fix your problem, post back and include the error message
in its entirety.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"george" <NOSPAM@btinternet.com> wrote in message
news:dpjvp3$hs3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
> Hi All
> My computer recently developed a strange problem with outlook express.
> When I try to send/receive e-mails, it connects to the server,
> 'mail.btinternet.com' - it then hangs and doesn't do anything until it
> produces a message 'no response from server - wait however long or stop?
> Which ever option I try, it still doesn't do anything. Now, I am posting
> this message via same outlook express and news.btinternet.com and I use
> exactly same mail account/server/security and everything else as I do on
> my other machine, but it's just not working to download e-mails on this
> machine. To make matters worse, every time I try this and want to shut my
> machine, ccApp.exe (a part of wonderful Norton Security) hangs and makes
> me have to power down.
> Any suggestions?
>

Thanks for your reply - I was being sarcastic. I have tried disabling Norton
but to no effect, the problem still persists. The error is: 'your pop3server
has not responded in somany seconds (its a timeout figure that can easily be
changed) Would you like to wait for the server to respond, or stop?'

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:ei8KXjjEGHA.1816@TK2MSFTNGP11.phx.gbl...
> (a part of wonderful Norton Security)
>
> There is nothing wonderful about Norton, and may be your problem. Turn
> off e-mail scanning and see if that fixes it. E-mail scanning is a
> redundant layer of protection that creates havoc with OE. Your anti-virus
> will still protect you.
>
> If this does not fix your problem, post back and include the error message
> in its entirety.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
> "george" <NOSPAM@btinternet.com> wrote in message
> news:dpjvp3$hs3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>> Hi All
>> My computer recently developed a strange problem with outlook express.
>> When I try to send/receive e-mails, it connects to the server,
>> 'mail.btinternet.com' - it then hangs and doesn't do anything until it
>> produces a message 'no response from server - wait however long or stop?
>> Which ever option I try, it still doesn't do anything. Now, I am posting
>> this message via same outlook express and news.btinternet.com and I use
>> exactly same mail account/server/security and everything else as I do on
>> my other machine, but it's just not working to download e-mails on this
>> machine. To make matters worse, every time I try this and want to shut my
>> machine, ccApp.exe (a part of wonderful Norton Security) hangs and makes
>> me have to power down.
>> Any suggestions?
>>
>

That is hardly the entire error message. No error numbers? You should be
able to click on the error message and copy/paste the text.

Don't disable Norton. Just turn off e-mail scanning.

Also, go to Tools | Accounts | Mail | Properties | Servers and make sure the
settings haven't changed to Localhost or 127.0.0.1.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~



"george" <NOSPAM@btinternet.com> wrote in message
news:dpk5oi$kp9$1@nwrdmz03.dmz.ncs.ea.ibs-infra.bt.com...
> Thanks for your reply - I was being sarcastic. I have tried disabling
> Norton
> but to no effect, the problem still persists. The error is: 'your
> pop3server
> has not responded in somany seconds (its a timeout figure that can easily
> be
> changed) Would you like to wait for the server to respond, or stop?'
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:ei8KXjjEGHA.1816@TK2MSFTNGP11.phx.gbl...
>> (a part of wonderful Norton Security)
>>
>> There is nothing wonderful about Norton, and may be your problem. Turn
>> off e-mail scanning and see if that fixes it. E-mail scanning is a
>> redundant layer of protection that creates havoc with OE. Your anti-virus
>> will still protect you.
>>
>> If this does not fix your problem, post back and include the error
>> message in its entirety.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "george" <NOSPAM@btinternet.com> wrote in message
>> news:dpjvp3$hs3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>> Hi All
>>> My computer recently developed a strange problem with outlook express.
>>> When I try to send/receive e-mails, it connects to the server,
>>> 'mail.btinternet.com' - it then hangs and doesn't do anything until it
>>> produces a message 'no response from server - wait however long or stop?
>>> Which ever option I try, it still doesn't do anything. Now, I am posting
>>> this message via same outlook express and news.btinternet.com and I use
>>> exactly same mail account/server/security and everything else as I do on
>>> my other machine, but it's just not working to download e-mails on this
>>> machine. To make matters worse, every time I try this and want to shut
>>> my machine, ccApp.exe (a part of wonderful Norton Security) hangs and
>>> makes me have to power down.
>>> Any suggestions?
>>>
>>
>
>

Might also recommend uninstalling Norton completely, which is just not an
easy task anymore. Might want to see this info for help:

Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe removal
utility when Add/Remove programs fails:
http://service1.symantec.com/SUPPORT...01092114452606

Uninstalling Norton Internet Security or Personal Firewall using the
RnisUPG.exe removal utility:
http://service1.symantec.com/SUPPORT...01090510510636

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.



"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:%23gUmIbkEGHA.1816@TK2MSFTNGP11.phx.gbl...
> That is hardly the entire error message. No error numbers? You should be
> able to click on the error message and copy/paste the text.
>
> Don't disable Norton. Just turn off e-mail scanning.
>
> Also, go to Tools | Accounts | Mail | Properties | Servers and make sure
> the settings haven't changed to Localhost or 127.0.0.1.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
>
>
> "george" <NOSPAM@btinternet.com> wrote in message
> news:dpk5oi$kp9$1@nwrdmz03.dmz.ncs.ea.ibs-infra.bt.com...
>> Thanks for your reply - I was being sarcastic. I have tried disabling
>> Norton
>> but to no effect, the problem still persists. The error is: 'your
>> pop3server
>> has not responded in somany seconds (its a timeout figure that can easily
>> be
>> changed) Would you like to wait for the server to respond, or stop?'
>>
>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> news:ei8KXjjEGHA.1816@TK2MSFTNGP11.phx.gbl...
>>> (a part of wonderful Norton Security)
>>>
>>> There is nothing wonderful about Norton, and may be your problem. Turn
>>> off e-mail scanning and see if that fixes it. E-mail scanning is a
>>> redundant layer of protection that creates havoc with OE. Your
>>> anti-virus will still protect you.
>>>
>>> If this does not fix your problem, post back and include the error
>>> message in its entirety.
>>> --
>>> Bruce Hagen
>>> MS MVP - Outlook Express
>>> ~IB-CA~
>>>
>>> "george" <NOSPAM@btinternet.com> wrote in message
>>> news:dpjvp3$hs3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>>> Hi All
>>>> My computer recently developed a strange problem with outlook express.
>>>> When I try to send/receive e-mails, it connects to the server,
>>>> 'mail.btinternet.com' - it then hangs and doesn't do anything until it
>>>> produces a message 'no response from server - wait however long or
>>>> stop? Which ever option I try, it still doesn't do anything. Now, I am
>>>> posting this message via same outlook express and news.btinternet.com
>>>> and I use exactly same mail account/server/security and everything else
>>>> as I do on my other machine, but it's just not working to download
>>>> e-mails on this machine. To make matters worse, every time I try this
>>>> and want to shut my machine, ccApp.exe (a part of wonderful Norton
>>>> Security) hangs and makes me have to power down.
>>>> Any suggestions?
>>>>
>>>
>>
>>
>

Thanks for the tip, there really is no error numbers, that is the entire
message. No, settings have not changed, server is still mail.btinternet.com,
which it should be, this is what BT advised plus it works on my other
machine.

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:%23gUmIbkEGHA.1816@TK2MSFTNGP11.phx.gbl...
> That is hardly the entire error message. No error numbers? You should be
> able to click on the error message and copy/paste the text.
>
> Don't disable Norton. Just turn off e-mail scanning.
>
> Also, go to Tools | Accounts | Mail | Properties | Servers and make sure
> the settings haven't changed to Localhost or 127.0.0.1.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
>
>
> "george" <NOSPAM@btinternet.com> wrote in message
> news:dpk5oi$kp9$1@nwrdmz03.dmz.ncs.ea.ibs-infra.bt.com...
>> Thanks for your reply - I was being sarcastic. I have tried disabling
>> Norton
>> but to no effect, the problem still persists. The error is: 'your
>> pop3server
>> has not responded in somany seconds (its a timeout figure that can easily
>> be
>> changed) Would you like to wait for the server to respond, or stop?'
>>
>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> news:ei8KXjjEGHA.1816@TK2MSFTNGP11.phx.gbl...
>>> (a part of wonderful Norton Security)
>>>
>>> There is nothing wonderful about Norton, and may be your problem. Turn
>>> off e-mail scanning and see if that fixes it. E-mail scanning is a
>>> redundant layer of protection that creates havoc with OE. Your
>>> anti-virus will still protect you.
>>>
>>> If this does not fix your problem, post back and include the error
>>> message in its entirety.
>>> --
>>> Bruce Hagen
>>> MS MVP - Outlook Express
>>> ~IB-CA~
>>>
>>> "george" <NOSPAM@btinternet.com> wrote in message
>>> news:dpjvp3$hs3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>>> Hi All
>>>> My computer recently developed a strange problem with outlook express.
>>>> When I try to send/receive e-mails, it connects to the server,
>>>> 'mail.btinternet.com' - it then hangs and doesn't do anything until it
>>>> produces a message 'no response from server - wait however long or
>>>> stop? Which ever option I try, it still doesn't do anything. Now, I am
>>>> posting this message via same outlook express and news.btinternet.com
>>>> and I use exactly same mail account/server/security and everything else
>>>> as I do on my other machine, but it's just not working to download
>>>> e-mails on this machine. To make matters worse, every time I try this
>>>> and want to shut my machine, ccApp.exe (a part of wonderful Norton
>>>> Security) hangs and makes me have to power down.
>>>> Any suggestions?
>>>>
>>>
>>
>>
>

"george" <NOSPAM@btinternet.com> wrote in message
news:dpk5oi$kp9$1@nwrdmz03.dmz.ncs.ea.ibs-infra.bt.com
> Thanks for your reply - I was being sarcastic. I have tried disabling
> Norton but to no effect, the problem still persists. The error is:
> 'your pop3server has not responded in somany seconds (its a timeout
> figure that can easily be changed) Would you like to wait for the
> server to respond, or stop?'

When Norton is set to scan email it changes the OE server settings to its
proxy. Disabling Norton doesn't reset them but turning off email scanning
should fix that. Even then you may have to reset them yourself.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx
http://defendingyourmachine.blogspot.com/

A frequent complaint from NIS users here recently, after installing a recent
(NIS) update. See
http://service1.symantec.com/Support...05083015103436
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

george wrote:
> Hi All
> My computer recently developed a strange problem with outlook express.
> When I try to send/receive e-mails, it connects to the server,
> 'mail.btinternet.com' - it then hangs and doesn't do anything until it
> produces a message 'no response from server - wait however long or stop?
> Which ever option I try, it still doesn't do anything. Now, I am posting
> this message via same outlook express and news.btinternet.com and I use
> exactly same mail account/server/security and everything else as I do on
> my other machine, but it's just not working to download e-mails on this
> machine. To make matters worse, every time I try this and want to shut my
> machine, ccApp.exe (a part of wonderful Norton Security) hangs and makes
> me have to power down.
> Any suggestions?